Search
Deals
Cruises
Support
Account

Hotel Cozumel & Resort

Mexico - Cozumel

Our Rating
3 Nights with Air from $759 All-Inclusive
Info Customer Reviews Questions & Answers

Whether you're an experienced diver or simply interested in getting your feet wet, Hotel Cozumel and Resort is a family ... More

Customer Rating 71 Reviews
Value
 
4.3
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.0
Room Comfort
 
3.6
3.9 out of 5
"It was the best vacation ever, Ten days of great food, great staff, night shows, good management, but the truly best part was the people that made it possible, from the minute you check in to the minut..." – TessieMoll
65 out of 76 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.0
Room Comfort
 
3.6
3.9 out of 5
"It was the best vacation ever, Ten days of great food, great staff, night shows, good management, but the truly best part was the people that made it possible, from the minute you check in to the minut..." – TessieMoll
65 out of 76 (86%) customers would recommend this product to a friend.
From the sea side....beautiful!! V Nice areas to dive or snorkel right from the Beach Club Beach club at Hotel Cozumel Beach Area Pool Area Pool View From Room 1126 View of the pool from my room Beach View Hotel Cozumel sunset Feb. 2014
All Customer Reviews
1-4 of 71 reviews. Sort by
April 24, 2017
You get what you pay for

Our room was clean but the tile was broken in places. The tub had a huge area where the ceramic was peeled away. The pool was big with plenty of places to sit. The food was not good. Only the morning buffet offered good selections. The hammocks by the beach were great for relaxing.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
User Image

From: Pennsylvania
Age: 55-64
Travel: 3-6 trips/year

April 19, 2017
You get what you pay for

First impression of the hotel we were not impressed you get what you pay for looks nicer in the pictures but again not terrible we have been spoiled by traveling to 4-5 star hotels.. We booked on cheap carribean not able to have the option for the other rooms we were just able to chose the standard room but would have liked to have the room with a mini fridge. The pool area can be loud all day and night. Food options are very limited for the all inclusive breakfast was good, lunch was okay and same with dinner but not terrible as others have rated. The hotel is very close to downtown which is a great plus walking distance 10 mins or so. The beach is across the street which you can walk through a tunnel to get to. The beach area is very quiet and Reyes was great very attentive and had a drink coming every 30 mins or so! We saw everyone snorkeling and decided to try t and we were very impressed. The underwater life available right in walking distance was truly amazing. Karoke in the bar area is fun. There is an amazing artist that comes at night and creates his paintings with spray paint highly recommend purchasing one they are beautiful. The staff is wonderful we had a beautiful clean room everyday we wanted our room cleaned. The safe is old and need a key don't loose it it is 50 dollar replacement, same with towel keys 20 bucks to replace those. We would come back if we were able choose a different room and maybe not to the meal plan so we could go out in the town and eat. We would rate it over all 3.5 stars.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
User Image

From: Boston ma
Age: 25-34

April 11, 2017
Won't go again

Food choices horrible. I went into town every night to eat. Waste of money getting the all inclusive. My room at the Red Roof Inn was FAR better. Staff was friendly.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: PA
Age: 35-44

April 3, 2017
I had a good time

Pros: The hotel isn't huge, so getting to the pool, restaurant, bar, elevators, etc, was easy. The food was delicious, and there was enough variety during the 5 nights we stayed there, but I'm Mexican so I like the authentic stuff The pool is really big, and the jacuzzi was great. We played basketball int he water, and it was fun. You can get a taxi right outside the hotel. The snorkel was nice. Chedrahui is close by, so if you need to stock yourself with toiletries or do some shopping, you can get things here. Cons: The chairs in Los Girasoles were uncomfortable, but the staff gave me another chair to sit on, which was nice. There is no beach beach... there's sand, and there's the ocean, but you have to go down the stairs to get in the water. The snorkel was ok, but not as nice as other resorts further away from the airport. The room has no fridge or microwave. There are no a la carte restaurants, only buffet. The entertainment wasn't great, the shows were not that funny. It was good enough for a last minute change of plans, and I enjoyed the 5 days I stayed here. I would return


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Damascus, MD
Age: 25-34
Travel: 3-6 trips/year

Room Information

Hotel Cozumel and Resort features 181 guest rooms located in a three-story building. are spacious and comfortable. Each room is equipped with the modern amenities today's travelers have come to expect; air-conditioning, cable TV, in-room safe, hair dryer, and clock radio.

Room Details

Standard Room with Pool or Garden View
Hotel/Studio Unit Details

What's to Love

Hotel Cozumel & Resort is small, but the rooms are spacious, the beach gorgeous and diving made easy with a private pier for the excursion boats.

 

What We'd Change

The resort is small and serene. And, it's conveniently near downtown shops, clubs and restaurants if you want a quiet getaway without sacrificing excitement.

 

Why You Should Go

Divers love this resort and are repeat guests because of the dive shop and private pier. If you don't dive, you'll love snorkeling around the natural reef offshore.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Scuba Certification ($)
  • Pool Bar
  • Swimming Pool(s)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Safe Deposit Box
  • Bicycles
  • Non-Smoking Rooms (on request)
  • 3 Restaurants
  • 3 Bars/Lounges
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Audio-Visual Equipment ($)
  • Wedding Services ($)
  • Travel Agency
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Introductory Scuba Lesson
  • Not On Beach
  • Meal Plan Available ($)
  • Beauty Salon ($)
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Fishing ($)
  • Wireless Internet in lobby
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Fitness Center
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Hotel Cozumel & Resort

Carretera Costera Sur Km 1.7

+52 987 872 9020

Hotel Description

Hotel Cozumel and Resort: Dive Into a Scuba Lover's Paradise

Whether you're an experienced diver or simply interested in getting your feet wet, Hotel Cozumel and Resort is a family-friendly option that pleases both landlubbers and dive enthusiasts alike. This resort makes underwater exploration easy with a private beach club, a private pier and Dive Paradise, a PADI full-service dive shop with the largest and most reliable facility in Cozumel.

The private beach club, located just across the street from the hotel, offers easy water access for snorkeling and scuba, as well as complimentary lounges, umbrellas and towels. Dive Paradise has everything divers need for their equipment, including hangers to drain gear, 150 lockers and freshwater showers.

If the hot Mexican sun gets to you, order a Bahama mama at the poolside bar and slip into the cool waters of the island's largest swimming pool, one of two pools at the resort. Children love their own swimming area, and parents love the kid's club with supervised activities for afternoons designed for R & R. You can also enjoy daily activities, non-motorized water sports and land sports like bike rides and walking tours to San Miguel.

Two convenient restaurants, a poolside bar and a lobby lounge help quench your thirst and keep your appetite at bay throughout the day. Start your morning with the breakfast buffet at Los Girasoles and enjoy ocean views before heading off to find your spot on the beach. For lunch, grab a mojito and cheeseburger at Los Pericos Grill and Bar by the pool. End your evening at the Show Bar, where live entertainment shows Thursday through Saturday keep things lively.

The spacious rooms and suites at Hotel Cozumel are decorated with bright tropical decor that helps you to relax in Caribbean style; every room even has its own private terrace! Wireless Internet access in the rooms, pool area and lobby mean you can chill out or check-in as often as you'd like.

This hotel is All-Inclusive.
Features include:

  • Food and beverages
  • Unlimited domestic drinks
  • Daily activities program
  • Entertainment
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Los Arcos
Type:
International
Hours: Breakfast - daily, 6:30am-10:30am; Dinner - daily, 6:30pm-10pm
Description: Main restaurant, located by the front desk, serving an international buffet. Hours subject to change.
Dress code: Casual

Los Girasoles
Type:
International
Hours: Daily, noon-4pm
Description: Oceanview, beach restaurant, serving an international buffet for lunch.

Los Pericos Grill
Type:
Snack bar
Hours: Daily, 11am-5pm
Description: Poolside grill serving burgers, nachos and beverages.

All hours are subject to change.



BARS/NIGHTLIFE

Los Pericos Grill and Bar
Poolside bar. Daily, 11am-6pm.

Show Bar
Thu-Sat 8:30pm-10:30pm.

Lobby Bar
Daily, 5pm-1am.



BEACH

Located just across the street from the hotel, the Beach Club is a private stretch of sand with a private pier, loungers, palm trees and a large palapa for shade. The natural reef creates a safe area for swimming, kayaking and snorkeling . Complimentary loungers, umbrellas and towels are available at the beach.

POOLS

Catch some rays at the resorts pool, with a Jacuzzi and poolside bar to quench your thirst. With a children's pool nearby, you can sit back and relax while the kids splash around and play.

SPORTS/ACTIVITES

Water

  • Swimming
  • Kayaking
  • Snorkeling

Available for an additional charge:

  • Deep sea fishing
  • Scuba

Land

  • Fitness
  • Volleyball


INTERNET

Hotel Cozumel & Resort offers a Computer Center with wired Internet access (fees apply) and complimentary wireless Internet access.

SPA SERVICES

Hotel Cozumel & Resort offers a beauty salon for an additional charge.

WEDDING/HONEYMOON

Hotel Cozumel & Resort offers wedding and renewal of vows packages and romantic dinners under the gazebo by the sea. The hotel's wedding planner and specialized team of experts will take care of all the details for an additional charge. Please contact the resort directly for more information.

CHILD CARE

Hotel Cozumel & Resort offers a Kid's Club, which features supervised activities for children ages 5-12. Daily, 10am-5pm.
  • One adult must remain in the hotel while the child is attending the Kid's Club.
  • Children currently under medication are not allowed.
  • Babysitting services are available for additional charges.


ADDITIONAL INFORMATION

Location
Hotel Cozumel & Resort is located 2.2 miles from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Standard Room with Pool or Garden View
- or -
Choose a Vacation Package
and Save More!
Kids Stay & Eat Free More
4 days, 3 nights
Travel Dates 4/30 - 8/13
Starting at $759 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 8/14 - 12/20
Starting at $879 was $1279
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST