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Hideaway at Royalton Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $739 All-Inclusive
Info Customer Reviews Questions & Answers

We know you've got vacation goals. Catch up on sleep. Veg out on the beach. Read a book or two by the pool. You get it, ... More

Customer Rating 11 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.6
4.5 out of 5
"The place is beautiful clean and modern. Great variety of food and drink. Love the multiple restaurant choices. The only negative thing is the constant push to upgrade or buy excursions, this gets real..." – jpre
13 out of 13 (100%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.6
4.5 out of 5
"The place is beautiful clean and modern. Great variety of food and drink. Love the multiple restaurant choices. The only negative thing is the constant push to upgrade or buy excursions, this gets real..." – jpre
13 out of 13 (100%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 11 reviews. Sort by
August 6, 2017
Big Time R & R

On short notice we booked this all inclusive getaway. The Royalton staff goes out of their way to make you feel pampered in our experience. We stayed on the Diamond Club all adult side of the resort. I was here for the complete and absolute break from my regular "always on" grind of real life. This resort totally delivered! As I live in Florida and The Bahamas, I wasn't here for the turquoise water. The reviews are accurate...the beach is mediocre...but the pools!!! Oh the pools! Wow the pools! And the cabanas and the napping in the cabanas! The food was on point, lots of choices and make the reservations, it's worth not having to wait or even think about it once your evening meals are booked. The spa experience was wonderful and make sure you take in the hydrotherapy experience that goes with any of your treatments, it's totally worth it! This was really good value for the price. We'd stay at a Royalton again. Thank you Cheap Caribbean!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Jupiter, FL
Age: 55-64
Travel: 3-6 trips/year

August 6, 2017
Great trip!

We really enjoyed our stay here. This was our first time working with Cheap Caribbean and while I was skeptical due to other reviews, we had a very smooth and enjoyable experience with this trip. If there was one thing I would like to see change is being able to honor the room request we had. When we got to the resort, they had us facing not the greatest view and asked us to pay more for something we requested months ahead of time. Could be part of getting you to spend more money but I didn't' like that. We LOVED the dining options and quality of food. Another note for couples, this is NOT a true adult only resort. Please be advised that children and families are everywhere. If you are okay with that cool, just don't go into this resort thinking it is adult only because that is not true. Overall a wonderful trip!


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Atlanta, GA
Age: 25-34

July 23, 2017
Great Entertainment Staff

The entertainment staff at the Hideaway Royalton Resort were incredible! We sat by the pool every day, and every day the staff had us up having fun, doing something exciting.


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: Lexington, KY
Age: 25-34

June 24, 2017
Great, Affordable Vacation

My husband and I booked this vacation along with another couple. Overall it was a really great experience for the money! We had been to a Sandal's all inclusive before so we were curious to compare because we paid almost half the price for this one. You definitely get what you pay for. The beach was pretty, but not the most amazing. Seaweed was pretty bad and there were locals walking around trying to sell you things. Resort staff was also constantly walking around offering you spa options and asking if you'd like to book any excursions, room upgrades, etc. It wasn't unbearable, but it was a little uncomfortable after awhile to say no over and over again. We also weren't sure about whether or not tipping would be expected. The other all-inclusive we had been to had explicitly stated on its website not to tip since it was all already factored in. At this resort it was never made clear so we brought money to tip and ended up feeling like we needed to most of the time. I am not saying that is a bad thing, just good to know and to factor into the overall cost if you are on a tight budget. All of the staff was very friendly and eager to serve/help though! We were treated with great service while at the resort by everyone from the moment we arrived. Our room was nice and was cleaned every day as well! The food was actually very good too! Drinks were great and there were bars around pretty much every corner! My only complaint is post trip...We realized we had accidentally left a couple of items in one of the drawers in the room. These items were fairly pricy/nice items too totaling a couple hundred dollars in value, easily. We contacted them less than 24 hours after checking out and when we asked if they had found anything they said they hadn't and that they couldn't go look either because the room was already occupied again. They said they'd follow up, so we sent an e-mail with pictures of each of the major items left. It's been almost a week now and we haven't heard anything. So I guess my only advice is to make sure you keep track of everything you bring and make sure that it all makes it back with you! That being said, we never felt unsafe or worried that anything would go missing while there. It is just unfortunate that once we left they didn't do their diligence to help us get back what was left.


5 of 5 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Dallas, TX
Age: 25-34
Travel: 1-2 trips/year

Room Information

343 luxurious rooms and suites with DreamBed™, 250 thread count sheets, 24-hour concierge service, USB recharge and Bluetooth audio stations, Wi-Fi, in-room safe, rain showers, satellite TV, stocked mini-bar, 24-hour room service, iron/ironing board, coffee/tea maker, hair dryer and a balcony/patio.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Diamond Club
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

Adults-only All-In Luxury™ resort with beachy bliss like water spritzers, lens cleaning service and fresh cold towels.

The resorts DreamBed™ is crazy comfy. Catch up on your Zzzzs here.

Dine in the comforts of your room with 24-hour room service - order early morning breakfast in bed or late night treats.

Sports Bar offers a "Sports Event Guarantee" - you won't miss "game day" - popular North American sporting events are always on.

Yummy gelato at Scoops. Always a tasty afternoon treat.

 

What We'd Change

Kids and families will be vacationing at the sister resort, Royalton Riviera Cancun, but you've got adults-only pools and bars at the Hideaway.
 

Why You Should Go

Super close to the airport. You'll be sitting poolside with your cocktail in a flash.

Save some space in your suitcase and use the custom beach bag that's in your room.

If you want to explore the area,take a day trip to see the Mayan Ruins or head down to Tulum to Xel-ha Nature Park.

You can take a bus into downtown Cancun for about $1.00. The bus runs by the resort, 24-hours a day.

The full-service fitness center has lots of classes, including LIVE Fitness that will get your day started at the beach and the pool every morning.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Casino ($)
  • Golf Course ($)
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Scuba Diving ($)
  • Sailing
  • 10 Restaurants
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Wireless Internet
  • Tennis Courts
  • Fitness Center
  • Beach Towels
  • Evening Entertainment
  • Pool/Beach Bar
  • 18 Bars/Lounges


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Deep-Sea Fishing
  • Golf Course(s)
  • Grocery Store(s)
  • Nature Park(s)
  • Scuba Diving
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hideaway at Royalton Riviera Cancun

Carretera Federal 307 Tulum-Cancun KM 332,15 SM31, MZ 03

52-984-803-3576

Hotel Description

Hideaway at Royalton Riviera Cancun: Hide Away in Adults-Only All-In Luxury™

We know you've got vacation goals. Catch up on sleep. Veg out on the beach. Read a book or two by the pool. You get it, and we get it. That's why we've got a bonus goal for you - enjoy a vacation sans the kiddos. The adults-only niche at the Hideaway is an All-In Luxury™ experience at its best. It's a hotel within a hotel. Ready to chillax and be spoiled? We thought so.

DINING

Savor all the tasty flavors created with the freshest ingredients - from Italian favorites to a steaks made to your liking, to a buffet featuring delectable delights from around the world. Here, you'll find it all. Unlimited, reservation-free dining also includes Teppanyaki tables (fun for groups) and a sushi bar.

Dorado
Type: Seafood
Hours:Lunch - daily, noon-4pm; Dinner - daily, 6pm-10pm
Description: Exclusive for Hideaway guests, this beachfront restaurant specializes in fresh smoothies, light ceviche and garden salads along with grilled seafood.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hideaway guests also have access to all restaurants in the Royalton Riviera Cancun:

Gourmet Marche
Type: Buffet
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3:30pm; Dinner -daily, 6:00pm-9:30pm
Description: International and local buffet complete with a special childrens buffet and healthy options.
Dress code: Resort casual - shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirt and footwear required. Resort evening attire for dinner - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Zen
Type: Japanese
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering delicious Japanese cuisine served a la carte. Reservations required.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hunter Steak House
Type: Steakhouse
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy fine dining in a stylish setting. Offers private wine cellar dining for an additional cost.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Dorado
Type: Seafood
Hours: Breakfast, lunch and dinner
Description: Exclusive for Hideaway guests, this beachfront restaurant specializes in fresh smoothies, light ceviche and garden salads along with grilled seafood.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

OPA!
Type: Mediterranean
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering a selection of Mediterranean dishes from both land and sea.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Armadillo
Type:
Tex-Mex
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a selection of Tex-Mex favorites served a la carte.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

The Beach Club Grill
Type: Caribbean
Hours: Lunch - daily 12pm-3:30pm; Dinner - daily, 6pm-9:30pm
Description: Serving up traditional Caribbean favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Agave
Type: Fusion
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a fusion of indigenous Mesoamerican cooking combing Spanish cuisine with a mix of European cuisine.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Late night snacks - daily, 11pm-6am
Description: Enjoy a selection of grilled specialties while watching your team play back at home.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

All hours are subject to change.

BARS/NIGHTLIFE

You've got bars galore to find that perfect drink for you. You can try a different bar every hour - if you wanted. Specialty cocktails, international and local brand liquors, beer and house wines are all unlimited. Cheers to vacay!

Hideaway Bar
Adults-only, swim-up bar. Open daily, 10am-5pm.

Hideaway Diamond Club
Adults-only. Open daily, 10am-5pm.

Hideaway Beach Bar
Adults-only. Open daily, 10am-5pm.

Pisces
Swim-up Bar. Open daily, 10am-5pm.

Aquarius
Swim-up Bar. Open daily, 10am-5pm.

Caffe Lounge
Bakes breads, pastries, cakes, ice cream, cappuccino and espresso.

Scoops Gelato
Open daily.

Hideaway guests also have access to all bars in the Royalton Riviera Cancun:

Score Sports Bar and Lounge
Open daily, 12pm-11pm.

Lobby Bar
Open daily, 9am-midnight.

Martini Mix
Open daily, 6pm-10pm.

Tides Beach Bar
Open daily, 10am-5pm.

Diamond Club Lounge
Open daily, 10am-5pm.

Diamond Club Beach Bar
Open daily, 10am-5pm.

Sands Beach Bar
Open daily, 10am-11pm.

Nautica Beach Bar
Open daily, 10am-4pm.

XS Disco Bar
Open daily, 11pm-2am.

Dips Swim-up Bar
Open daily, 10am-5pm.

Chill Swim-up Bar
Open daily, 10am-5pm.

Encore Swim-up Bar
Open daily, 10am-5pm.



BEACHES AND POOLS

This beachy vacay-haven sits on glorious white sands. You know with swaying palms, blue ocean waters, and plenty of loungers for perching throughout the day. You also have three adults-only pools, and with the Hideaway perks - afternoon hors d'oeuvres poolside, exclusive pool and beach menu, fresh cool towels, lens cleaning service, exclusive service and more.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Sailing
  • Introductory scuba diving lesson

Land

  • Movie screen
  • Ping pong
  • Aerobics slasses
  • Beach volleyball
  • Board games
  • Fitness center

Golf
El Camaleon Golf Course at Mayakoba is near the resort.



INTERNET

Hideaway at Royalton Riviera Cancun offers complimentary Wi-Fi throughout the resort.



SPA SERVICES

The Royal Spa offers a wide variety of treatments sure to soothe.
Treaments include:

  • Massages
  • Facial treatments
  • Beauty salon
  • Hydrotherapy circuit
  • Saunas
  • Steam rooms
  • Manicures & Pedicures


WEDDING SERVICES

Hideaway at Royalton Rivera Cancun offers wedding and honeymoon services for an additional charge. Please contact the front desk for details.

ADDITIONAL INFORMATION

Location
Hideaway at Royalton Riviera Cancun is located just 15 minutes from the Cancun International Airport (CUN).

Check-In/Check-Out
Check in: 3pm Check out: 11am
A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel with the following exceptions:
A 4-night minimum stay is required for travel Dec 24, 2017-Jan 2, 2018 & Feb 16-23, 2018 & Mar 39-31, 2018.




All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/24 - 10/31
Starting at $739 was $1139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 11/1 - 12/22
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4 days, 3 nights
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Starting at $809 was $1369
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Travel Dates 1/19 - 4/14
Starting at $1079 was $1559
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts