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Hard Rock Hotel Vallarta

Mexico - Riviera Nayarit

Our Rating
3 Nights with Air from $859 All-Inclusive
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Prepare to vacation like Hollywood stars at the Hard Rock Hotel Vallarta. Situated on the beautiful beaches of Bahia de ... More

Customer Rating 6 Reviews
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.4
Dining Options
 
4.0
Room Comfort
 
4.1
4.6 out of 5
7 out of 7 (100%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.4
Dining Options
 
4.0
Room Comfort
 
4.1
4.6 out of 5
7 out of 7 (100%) customers would recommend this product to a friend.
Sunset
All Customer Reviews
1-4 of 6 reviews. Sort by
April 6, 2016
Hard Rock Nuevo Vallarta

We loved the HRV. Had the best vacation of our lives here last week. Service was 6 stars.. Best costumer service anywhere. Food was really really good. Better than any cruise I have been on. Pool was awesome. Beach is solid. Not a crystal clear blue water beach, but great for the kids and boogie boarding or any other beach activity that you would want to do. You are protected in the Bay of Banderas from the pacific ocean and the waves are very manageable for younger kids. Every other day pool parties were sweet. Pool staff of Manny and Amy were fantastic. And all the others. Drinks flowed freely. Food was fast and some of the best food I have ever had. Room we were in was the lowest level. We do this because we spend zero time in the room. We were at the pool or the beach all day long. Rooms are fine, but they could use the space better.. Again, not the reason we went. The staff and service was excellent. Can't say enough about how we were treated everyday we were there. The Spanish people know how to give you an excellent customer experience. If you want to be constantly entertained and have a lot of fun, then choose the Hard Rock at PV. We will definitely be back again. Trying the Hard Rock in Punta Cana next year.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Eagan MN
Age: 35-44
Travel: 1-2 trips/year

August 19, 2015

We've been to quite a few all inclusive resorts in PV. Hard Rock rates average on my scale. The service was good, most of the staff were very friendly and helpful. The facility is clean and well kept, somewhat more modern than it's neighbors and the lobby and restaurants are spacious. It's fun to see some of the rock memorabilia from their collection. There are rock and roll details to be found all over including guitars in the bedding and rock videos playing in the sun bar. The activity staff were great, nightly shows entertaining (especially to the kids), pool side fun for both competitions like paper airplane toss and bingo to sports like water volleyball, aerobics, etc. The music at the pool is great, they play a wide variety of styles and had a good cover band one afternoon. (we stayed one week) The food gets old and we struggled to find yummy dishes — but we did find a few. The lasagne at the Italian spot was good, the fajitas and other grilled meats usually met or exceeded our expectations. Best to eat Mexican food while in Mexico. Try the mango daiquiris with the candy tamarind spicy straw — that rocked. They pour strong drinks if you ask. The beach is very clean and we swam with manta rays in the ocean which was very cool. Pools are fine but could be colder and cleaner, we hung by the quieter one rather than the busy bar with the waterfalls. Kids liked the slide but you need to bring a small slippery floaty to make it work otherwise you have to push yourself as it's not steep enough.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: San Francisco, CA
Age: 45-54
Travel: 1-2 trips/year

April 2, 2015
Best All-Inclusive Ever

Quick Summary: Hard Rock Vallarta was incredible. The room was gorgeous, the beach and pools were perfect, the waves were big, the service was the best I've ever had at an all-inclusive resort. Quite simply, you will have a great time here! About Us: We're a couple in our early 30's and spent a week at the Hard Rock to celebrate my girlfriend's 30th bday. We wanted a blend of tranquility without being bored. We didn't want to party till 3am (a la Cancun Spring Break) but we didn't want to be bored either. We wanted the option to have some fun at night when we wanted to, but not be kept awake if we wanted to turn in early. HR was perfect in every way. The Details: I've stayed at many different brands of all-inclusive resorts and this was hands down the best. Here are our thoughts on the main topics: Staff: Incredibly friendly. Unlike several of our trips to the Bahamas and other caribbean islands where people didn't particularly seem to care that you were even there, the staff at Hard Rock were amazing. From the servers on the beach fetching cocktails and food to the room service and front desk staff, we always felt welcomed and appreciated for choosing their hotel. We never felt pressured to leave a tip for anything, but wound up doing so several times just because the service exceeded our expectations by a wide margin. 100 pesos a day to your server on the beach gets you VERY attentive service! They usually showed up with another round of drinks just as we were finishing the last and often brought chips and guac/salsa, wings, etc without even asking. Drinks: Top shelf everything. We're self-admitted tequila snobs, haha, which means we're usually disappointed with the selection when we travel. But that wasn't the case at HR. Bottomless margaritas and palomas from any of the bars and the "house" most of the time was Don Julio reposado. The brand of liquors in the room dispensers was okay (Absolut for vodka and Cuervo for tequila) but we requested upgraded bottles and it was no problem. :) Room: I've never stayed at a resort where the jacuzzi was right in the main part of the room, rather than being segmented off on its own or in the bathroom. But this was a real treat. My only negative comment about the room was that I didn't find the bed to be particularly comfortable, but my girlfriend did so it could just be a matter of preference. Pools & Beach: We're not much for the pool and prefer the beach, but there were a lot of people at both main pools, which are well divided. You have the swimup bar in the main pool with daily activities and music playing most of the day as well as another pool that is farther from the music and more relaxing. The beach was perfect. We never felt like we had to get out there super earlier to get a good chair. In fact, there's a second section in front of the Spa on the far end of the property and we were typically the only ones over there! It was like having our own private beach. We would get down there around 10am each morning, rearrange the chairs to be just right with the sun, an pull an umbrella over so we could get a break from the sun after a few hours without having to move at all. We spent a lot of time on boogie boards and the waves were perfect. Big enough to be exciting but not so big that you felt as though you were in any danger. Nightlife: They had nightly entertainment in the amphitheater from 9:30 - 11pm. Our room somewhat faced it and we could certainly here everything that was going on. Some nights we went down and enjoyed it, other nights we closed our room doors and used the jacuzzi, playing our own music. The one main bar/nightclub didn't ever seem particularly busy, so if you're looking for a wild spring break feel, there are far better options than HR. But if you're looking to dance for a bit after dinner, the nightly entertainment was great! The food: The restaurants were awesome! I was concerned about only having 4 places to eat, but they were all so good! FRIDA sits on the water, just next to the spa, and was perfect for snacks and casual lunches in your bathing suit. We could see our stuff from the restaurant so we never even felt the need to pack up our beach bag when we left our chairs. Their guacamole was amazing! THE MARKET is the main buffet style dining area where we ate breakfast every morning. Cook to order omelets and everything you'd expect. In and out quickly with great service, great espresso, and a mimosa bar in addition to the main bar. CIAO also sits on the water on the other end of the property, near the amphitheater. This is the most formal of the dining options and the food was amazing!! We had surf and turf on the beach for a romantic, candle-lit dinner and my girlfriend said it was easily a top 5 best meal of her lifetime. I couldn't disagree! Finally, ZEN is also an upscale place with sushi and lots of fresh seafood. We only ate there once. It was really, really good, but we couldn't get enough of CIAO and the night or two we stayed in, the enchiladas and tostadas from room service were delicious! Special Event: It was my girlfriend's 30th birthday and the hotel manager was so helpful in making the day an unforgettable one. They put a happy bday message to her in the daily activities printout, surprised her with balloons and a cake while we were out for dinner. They did a special breakfast in bed with a bottle of good champagne and even had a small cake delivered to our beach chairs! Bottom-line, guys, the hotel will make you look GREAT if you're celebrating an occasion with someone special. :) Location: We weren't in any way prepared for the overall beauty of the Puerto Vallarta area. We were surrounded on three sides by mountains which made for gorgeous sunsets and a very nice change of pace from the caribbean places we've stayed. The downtown boardwalk was really cool and you felt very safe. It was certainly a touristy kinda area, but we prefer the feeling of safety over the more "authentic" downtown locations. Summary: We hadn't previously stayed in PVR, but we're absolutely going to return and stay at the Hard Rock again. I suppose the best compliment I can offer is that by the end of the week I was a little irritated that they hadn't tried to pitch me on a membership! haha! I had to seek them out myself to get more information and rather than waste your time with a 2 hour presentation, as is the case with timeshares (which this is not), they ran through the program in about 20 minutes with me. We'd highly recommend this place to anyone. I'm sure I'm forgetting some great parts, but that's what stands out. You won't be disappointed.

Sunset Best All-Inclusive Ever
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: St Pete, FL
Age: 25-34
Travel: 1-2 trips/year

October 17, 2011
Relaxing and Fun

This was a family mini-vacation, all adults. The service was great everywhere. I really, really enjoyed all of my spa treatments with Domingo. He is the best for massages. Every issue (not many) was handled quickly and without any attitudes. The rooms were great. The food was good and received hot. The entire family just had fun and will return here again.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Chicago, IL
Age: 45-54
Travel: 1-2 trips/year

Room Information

Hard Rock Hotel Vallarta features 348 rooms equipped with double Jacuzzis and private balconies with most featuring an oceanview. Each room is equipped with air-conditioning, ceiling fan, liquor dispenser, mini bar, satellite TV, in-room safe, coffee maker, hair dryer, and iron with ironing board.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Gold - Double
Hotel/Studio Unit Details

Deluxe Gold - King
Hotel/Studio Unit Details

Deluxe Platinum - Double
Hotel/Studio Unit Details

Deluxe Platinum - King
Hotel/Studio Unit Details

Deluxe Diamond - Adults Only
Hotel/Studio Unit Details

What's to Love

Hard Rock Hotel Vallarta offers great rooms on a wide stretch of beach in the quiet area of Nuevo Vallarta. There are lots of restaurants to choose from and the pool is large and is the perfect spot to relax with a book and frosty beverage.

 

What We'd Change

The hotel is about 25 minutes from downtown Puerto Vallarta but there is so much to do on property you might find it hard to leave. If you do decide to explore, cabs are readily available in the motor lobby.

 

Why You Should Go

Riveria Nayarit is romantic, adventerous, charming....the list goes on. Everyone will find something they love in here.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swimming Pool(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Bicycles
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Wheelchair Accessible
  • ATM/Banking
  • Conference Facilities ($)
  • Spa Services ($)
  • Internet Access
  • Ice Machine
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Dining
  • Dive Shop(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Motor Boat Rentals
  • Parasailing

Map of Local Area

Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera Nayarit can cater to everybody's vacation tastes and styles.

Hard Rock Hotel Vallarta

Paseo de los Cocoteros No 19, Bahia de Banderas, Nuevo Vallarta , Nayarit 63732, Mexico

011-52-322-297-1300

Hotel Description

Hard Rock Vallarta: Vacation like a Rock Star

Prepare to vacation like rock stars at the Hard Rock Hotel Vallarta. Situated on the beautiful beaches of Bahia de Banderas in the heart of Nuevo Vallarta, this resort has incredible views of the Pacific Coast, modern amenities and attentive service all infused with the spirit of rock 'n' roll.

Let luxury invade your state of mind. All of the 348 rooms have balconies with double Jacuzzis. With six fabulous restaurants, a snack bar, 24-hour room service and four stylish bars, you can indulge in your rock star fantasies. Extravagant excesses continue outside the memorabilia-filled walls of the Hard Rock Hotel Vallarta as well. Experience the cobble stone streets and terra-cotta rooftops from the grandeur of this magnificent resort with a meandering pool surrounded with lush palms, a fitness center and a great miniature golf course. Venture out a little further to the peaceful seclusion of the Southern Area that offers beaches backed by palms and cliffs. And, nearby downtown puts you in the heart of dining, shopping, and the colonial charm of Old Vallarta. Hard Rock Hotel Vallarta is a lively, cosmopolitan resort that gracefully combines its past and present along with 25 miles of absolutely perfect beaches.

This hotel is All-Inclusive.
Features include:

  • Luxurious accommodations
  • Fine dining>
  • Delicious snacks
  • Top shelf drinks
  • 24-hour room service
  • Wireless Internet
  • Unlimited phone calls within Mexico and to the Continental US and Canada (some restrictions apply)
  • All Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

The Market
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12pm-5pm; Dinner - daily, 6pm-10:30pm
Description: Offering an international buffet with cuisine from around the world.
Dress code: Casual Elegance. For dinner; long pants, collared shirt and shoes.

Frida
Type:
Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dinner, featuring regional specialties.
Dress code:
Casual Elegance

Zen
Type: Asian
Hours: Dinner - daily, 6pm-10:30pm
Description: A la carte dinner, featuring a variety of Asian dishes and sushi.
Dress code: Casual Elegance. For dinner; long pants, collared shirt and shoes.

Ciao
Type: Italian
Hours:
Breakfast - daily, 7am-10:30am; Snacks - daily, 12pm-5pm; Dinner - daily, 6pm-10:30pm
Description: Breakfast buffet, with an a la carte dinner, featuring Italian cuisine with a Mediterranean flare and bold flavors.
Dress code: Casual Elegance. For dinner; long pants, collared shirt and shoes.

Ipanema
Type:
Brazilian steakhouse
Hours: Dinner - daily, 6pm-10:30pm
Description: A la carte dinner, featuring grilled cuts of beef, pork and chicken.
Dress code: Casual Elegance. For dinner; long pants, collared shirt and shoes.

Pizzeto
Type: Pizza
Hours: Lunch and dinner
Description: Dine on brick-oven style pizza, as well as Mediterranean influenced dishes.
Dress code:
Casual Elegance. For dinner; long pants, collared shirt and shoes.

All hours are subject to change.



BARS/NIGHTLIFE

Frida Bar
Daily, 9am-8pm

Sun Bar
Daily, 9am-1am

Splash Bar
Daily, 10am-7pm

Amphitheater Bar
Mon-Sat, 9pm-11pm



BEACH

Hard Rock Hotel Vallarta sits beachfront with views of Banderas Bay. Nestled below mountain foothills, the beach is the perfect place to stay all day.

POOLS

Catch some rays at one of the resort's 2 swimming pools. Both pools wind throughout the resort. With a kids pool and 2 outdoor hot tubs, you'll find the perfect spot to rest and relax.

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Water polo
  • Pool volleyball

For an additional charge:

  • Scuba
  • Snorkeling
  • Swim with dolphins
  • Waterskiing
  • Parasailing
  • Deep sea fishing
  • Kayak
  • Boogie boarding

Land

  • Basketball
  • Billiards
  • Ping pong

For an additional charge:

  • Horseback riding
  • Bicycle tours

Golf
Enjoy discounted rates at 2 Vallarta courses, Marina Vallarta Golf Club and Vista Vallarta Golf Resort.



INTERNET

Hard Rock Hotel Vallarta offers guests 30 minutes of free Internet access daily at the business center.

SPA SERVICES

Immerse yourself in an oasis of tranquility and beauty at Rock Spa. Set in a peaceful setting with soothing beach and sea views, Rock Spa stimulates the senses through a variety of treatments. Daily, 9am-8pm.
  • Massages
  • Body treatments
  • Facials
  • Salon services


WEDDING/HONEYMOON

With views of the Pacific Ocean and Banderas Bay, Hard Rock Hotel Vallarta is the ideal spot to tie the knot. The resort features several packages inccluding the famous Collin Cowie wedding collections to make your special day absolutely unforgetable.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.



CHILD CARE

The Kid's Club provides fun entertainment and activities for children ages 4-12. Activities include:
  • Water polo
  • Volleyball
  • Beach Soccer
  • Games

ADDITIONAL INFORMATION

Location
Hard Rock Hotel Vallarta is located 15 minutes away from Puerto Vallarta's International Airport (PVR) and 25 minutes away from downtown Puerto Vallarta.

Check In/Check Out
Check-in: 3:00 pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Spring Break Policy
Hard Rock Hotel Cancun no longer accepts student groups.

Awards
Hard Rock Hotel Vallarta is celebrating the receipt of the AAA Four Diamond award for Esteemed AAA Four Diamond hotels in 2011 for the fifth consecutive year and is one of only five Riviera Nayarit resorts honored with the 2011 rating. Hard Rock Hotel Vallarta continues to shine through the rating system with premium service standards, personalized guest experiences and outstanding on-site amenities. Hard Rock Hotel Vallarta was a standout in the annual rankings, which are reserved for superior properties that exemplify the highest level of excellence in every facet of operation. Less than four percent of the more than 31,000 lodgings approved by the American Automobile Association achieve this coveted designation. Just as diamonds are a priceless natural resource, so is the AAA Four-Diamond rating. The AAA Diamond Rating System is North America's premier travel and culinary classification program. Reliable Diamond Ratings provide information and insight to guide travelers' accommodation and dining selections.



All hours, fees, amenities, information and services are subject to change without notice.
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  • Travel: August 21 - October 31
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