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Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana,
recently named a 2013 AAA Four Diamond hotel. A
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Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana,
recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard
Rock Hotel in the world, this resort does everything big, offering 13
restaurants and snack bars, seven bars and 15 pools! From the kids' water
slides to the Vegas-style casino, this is a monument to glitz, glamour and rock
'n' roll royalty.
Less
"Very nice a bit big for me. Went to hard rock in cancun in dec. Liked it better and w as a little cheaper" – bryon
42 out of 51 (82%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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May 10, 2013
Hard Rock Punta Cana
From the moment we arrived until our van took us to the airport the service was excellent. This is a five star operation. The rooms were as expected. The restaurants offered many different choices. The pools were clean and inviting. We had a wonderful experience and would recommend this resort to our friends.
My husband and I just got married in March and went to Punta Cana for our Honeymoon. The Hard Rock had great reviews and it looked like a place where we could have the best of both worlds; we could lay on the beach and do nothing, and we could also go explore and do fun excursions. It was a beautiful resort-very clean, great customer service, and we got to relax and also have fun outside the resort. The main issue we had with the Hard Rock was that it wasn't really a place for Honeymooners. Of course the week we were there it was Spring Break so it was filled with teenie boppers, drunk 16 year olds, and everyone was there to party. We had a great time but I wish it would have been a little more relaxed and quiet. We felt like we could never get away from the constant crazy-ness. Even when we were in our room, you could hear people running down the hallway, screaming, being loud, ect, because there's about a 2 inch opening between the bottom of the door and the floor. We did book the "romantic dinner" one night which was amazing. You had to pay extra for that though...not included in the "all inclusive" which was frustrating but worth it. We loved the spa--we did a couples massage one morning which was one of our favorite things. It was unbelievably relaxing. In all, we thought the resort was gorgeous, the beach was awesome, and the staff/service was fabulous. We just wouldn't go there for our Honeymoon if we could do it again.
This place is amazing. The beach was so excellent! The water is the clearest and bluest water EVER! The rooms are great. The only not so great thing was the nightlife. However, I was there on a Sunday-Thursday so maybe it's better on the weekends. YOU MUST GO IF YOU WANT A GREAT EXPERIENCE. The people are nice and try to help you as much as they can, but sometimes it's hard to understand them with their accents.
It was a nice hotel but the activities were very limited. Sometimes they would say that something is going on and then nothing would happen. On Sunday there was no water all day. We couldn't go to dinner because we were covered in suntan oil from the day. The toilet wouldn't flush. When we called to find out if there was an option of a different hotel they hung up on us. When there was water it was always cold, cold showers every night. Then then kept mixing up golf cart rentals and claimed we rented a golf cart at 10 am when we left for an excursion at 8:50. I wouldn't recommend staying at this hotel.
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What's the best excursion? How much should you tip?
Ask a question about Hard Rock Hotel & Casino Punta Cana or help someone else answer theirs.
Can you answer these questions?
6 questions, 18 answers.
Whats with the 1500 Credit6 answers
WHat can you use this on? When do you receive it.
1 year, 18 months ago
CJ
The $1500 Resort Credit is an Added Value that is promoted through the resort. Below are the details for this Added Value. Please note that not all reservations qualify.
ADDED VALUE: $1500 Resort Credit (5 night minimum stay required) may be used for the following:
---Tours provided by Palace Vacation Planners including Dominican Experience and Snorkeling in Paradise;
---Golf green fees, shared cart fees;
---Spa and Beauty Salon Services (maximum of $300)
---Precious Weddings package (wedding dates and packages subject to availability);
---Upgraded Wine Selection;
---Romantic Dinner includes Lobster and Premium Champagne for 2 adults;
---Room Upgrade (subject to availability;
---Casino: $100 Resort Credit applies toward Blackjack tables.
---Night ClubNote: A $500 Resort Credit for stays of 3 nights; $750 Resort Credit for stays of 4 nights; $2000 Resort Credit for stays of 9 - 11 nights; $2500 Resort Credit for stays of 12 nights or more (not combinable with $1500 Resort Credit)
MariaCC
You get 1500 in credits that you can use at the spa, casino, and on outdoor excursions and activities which include horse back riding, four wheel adventure, snorkeling and more. Great Deal!
ablanca
We had 2 rooms and used it all! You can use it for golf ($240am or $150 after 2pm). we did pm as it was not super hot and had a nice breeze. You can use $300 max. toward spa...that's (2) 50 min. massages. Make sure to do the hydrotherapy (mud, steam, ice, fun) after the massage; its included! "Rock the Boa"t is drinking, dancing and nice boat ride. Also can use for" Moonrocker" (covered golf cart you drive thru jungle).
Weused it for snorkel tour, horseback riding. They have a tour of the island with shopping (we did not do it). Any money you have left over you can use in a special shop that has t-shirts, jewelry, local art.
beachlover50
You will recieve the credit when you get there...will have to talk to separate people beside the checkin. Cannot book anything till ya get there. They have booking agents for it near the buffet restaurant. It can be used toward several excursions, the spa, romantic dinners. Expect to pay tax after April 1 on the credit that is used. If you dont use the credit, there is no extra cost. Either way ya look at it, you get to do stuff for almost free. Dont get upset over the tax, if you bought the service outright, you would pay tax. I was able to use all my credit toward a romantic lobster & champagne dinner, a chef jam session (like the Iron Chef), a massage & facial, a manicure/pedicure, a beach horseback ride, the waterball experience and an ATV ride. The credit cannot be used toward the casino (new policy). They do expect some sort of tip for all these services and try to sell you pictures. We gave tips as they deserved it. They are very friendly and do a great service. Did not buy any pics.
Caslyndo
It amounts to $300.00.
I used it in a spa , got a massage and and a facial
You can use it at the shop, there are some other options I was not interested in.
They have a description in a packet what else you can use it for.
mamadoma
You can use the credits for the spa (up to 300 per trip), some choices of excursions, golf, a Kodak photo session, a lobster dinner. The spa was the best I've been to. I scheduled 2 massages. Go at least half an hour before and they will take you thru a spa regimen before your massage. Used 700 credits for a lobster dinner, which was the biggest and only disappointment on the trip. Would recommend a Kodak photo session instead. I believe the program is listed on the Hard Rock's website. You can schedule to use the points as soon as you check in.
DennyD
If we stay at another resort in Punta Cana, can we come to the Hard Rock Casino in the evenings?3 answers
10 months ago
Maryland
The Hard Rock Punta Cana does offer a day pass for guests staying at other resorts. The cost is $84.00 US for adults and $44.00 US for children (4 to 17 years old) pricing is subject to change
KristenCC
It's $75 Per day you visit the resort.
Smooters
No.....
Summergirl1273
quote for a week stay1 answer
looking to stay at hard rock for one week in May.. 2 per room ...abt 5-6 rooms.. can you give a quote?
7 months ago
marg
Please be advised that rates are based on the availability for each specific travel dates and are subject to change. Due to this factor, we ask that you please call to speak with one of our experienced Beach Experts for further assistance. Our office is open daily from 5am - 3am EST and there is no additional charge to receive agent assistance via telephone.
MariaCC
Is there beach access?2 answers
4 months ago
Wondering
The resort sits on Macao Beach in Punta Cana, on the eastern coast of the Dominican Republic. Lounge chairs and drink service are available.
MariaCC
Yes and the beaches are wonderful.
threeringcircus
How far iss the hotel from the airport?4 answers
4 months ago
jax
Set on the easternmost tip of the Dominican Republic in Punta Cana, on Macao Beach about 45 minutes from Punta Cana International Airport (PUJ).
KellyCC
45 mins or so
bryon
40 minutes!
Summergirl1273
About 45 minutes. Purchase a transfer voucher for the best rate.
threeringcircus
Surfing available at Hard Rock Punta Canta?2 answers
Our friend's daughter is getting married at the Hard Rock; my husband wants to surf ; can surf boards be rented; is there surfing off reef at this resort or can surfing excursion be arranged? If so who or how do I arrange?
3 months ago
Florida
This resort does offer a wide variety of water sports. For rental pricing and excursions please contact the resort directly.
CaitlinCC
waves are on the smaller size, did not see anyone surfing
kyanpo
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Room Information
Hard Rock Hotel & Casino Punta Cana features 1,790 rooms equipped with air conditioning, LCD TV w/satellite, stocked in-room liquor dispenser, mini bar, purified water, coffee maker, direct dial telephone, hair dryer, iron/ironing board, digital safe, double Jacuzzi, luxury bath amenities, bathrobes, slippers and turndown service.
Fifteen pools, some with themes, means everyone gets their fun. Kids love their pool with water slides, and adults have Eden for topless sunbathing in absolute freedom.
What We'd Change
With this many pools and restaurants, it's no wonder that walking from place to place can be time-consuming. Luckily, there's a shuttle that takes guests around the resort.
Why You Should Go
The Hard Rock Hotel and Casino in Punta Cana lets guests live like a rock star: flashy options abound, from pools to restaurants to ultra-luxurious suites.
Available Amenities
Tour Assistance
Business Center ($)
Casino ($)
Cribs Available on Request
Currency Exchange
Fitness/Exercise Room
Gift Shop
Golf Course ($)
Jacuzzi
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Roll-Away Bed (on request)
Swim-Up Bar(s)
Internet Access ($)
Tennis Court(s)
Shuttle Service
Aerobics
24 Hour Front Desk
Parking
Medical Services ($)
Ping Pong
Arcade
7 Bars/Lounges
Shopping
Theater
Elevators
Climbing Wall
Audio-Visual Equipment ($)
Conference Facilities ($)
Spa Services ($)
Handicap Room Available
Wedding Services ($)
Dry Cleaning Services ($)
24 Hour Room Service ($)
Golf Packages Available ($)
13 Restaurants
Honeymoon Packages ($)
Beach Volleyball
Pool Towels (complimentary)
Free Parking
Beauty Salon ($)
Freshwater Swimming Pool(s)
Car Rental Available ($)
ATM/Banking ($)
Doctor on call 24 hours
Mini Golf Course
Nearby Excursions & Attractions
Beach
Casino(s)
Climbing Facilities
Dive Shop(s)
Fitness Center
Golf Course(s)
Jet Ski Rentals
Marina
Motor Boat Rentals
Parasailing
Scooter/Moped Rental
Snorkeling
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
Hard Rock Hotel & Casino Punta Cana
Blvd Turistico del Este, Km 28 #74
+809 731 0000
Hotel Description
Hard Rock Hotel & Casino Punta Cana: Enjoy All-Inclusive Variety
Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana,
recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard
Rock Hotel in the world, this resort does everything big, offering 13
restaurants and snack bars, seven bars and 15 pools! From the kids' water
slides to the Vegas-style casino, this is a monument to glitz, glamour and rock
'n' roll royalty.
Located on Macao Beach, the resort's palm tree and palapa-dotted shore sets
the stage for living out your own music video. Fifteen pools are your
playground: a lazy river and family pool with twisting water slides for the
kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning.
Don't worry about getting too hungry: from filet mignon at Toro to a
hibachi-style show at Zen, there's enough to try something new for every meal!
After dinner, seven bars keep the afterparty going, especially at the cool
nightclub, Oro.
Need to burn off calories? Grab the shades, drop the kids at the Little Big
Club, and head for Body Rock, the state-of-the-art fitness center. Too
earth-bound? Reach for greater heights on the climbing wall, or just skip the
exercise altogether and crack open the piggy bank because the 45,000-sq-ft,
Vegas-style casino offers slots and table gaming. When you've had your fun,
Rock Spa gets you ready for your close-up: relax in the hydrotherapy center,
work out tension with a Shiatsu massage in any of the 35 private spa suites and
end with a bracing, pore-closing experience in the ice room.
After you've partied and been pampered like a rock star, the Hard Rock Hotel
Punta Cana helps you sleep like one, too. Even the poshest tour bus can't
compete with the stylish, spacious suites that feature a Jacuzzi for two,
24-hour room service and a flashy liquor dispenser. We recommend the Caribbean
Suite with two double beds for the family, but couples or singles won't go
wrong with the Hard Rock Concierge Level Suite's killer views and upgraded
amenities.
This hotel is All-Inclusive. Features include:
Fine dining, snacks and 24-hour room service
Top-shelf drinks
Entertainment
Kid's Club and daily children's activities
All taxes and gratuities
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
Cafetto Type: Breakfast Lounge Hours: Open 24 hours Description: Serving, coffee, snacks, breakfast, lunch and cocktails.
Cafetto is located in the lobby.
Ciao Type: Italian Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-4pm; Dinner -
daily, 6pm-11pm Description: Italian restaurant located in the lobby. Serving breakfast,
lunch and a la carte dinner. Dress code: Elegant casual
Ipanema Type: Brazilian Hours: Daily, 6pm-11pm Description: Serves a vast selection of Brazilian meats and poultry a la
carte. Dress code: Elegant casual
Isla Type: Caribbean Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-4pm; Dinner -
daily, 6pm-11pm Description: Located in the beach area, this restaurant serves an
International buffet for breakfast and lunch, and Caribbean and seafood a la
carte for dinner.
Los Gallos Type: Mexican Hours: Daily, 6pm-11pm Description: A la Carte restaurant located in the lobby area. Serving
dinner only.
Pizzeto Type: Pizza Hours: Daily, noon-11pm Description: A brick-oven pizza restaurant serving lunch and dinner,
located in the lobby.
The Market Type: International Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner -
daily, 6pm-11pm Description: Buffet in the lobby area featuring theme nights and serving
breakfast, lunch and dinner.
Toro Type: Buffet Hours: Breakfast - daily, 7am-11pm; Lunch - daily, noon-4pm; Dinner -
daily, 6pm-11pm Description: Offers a tasty buffet for breakfast and lunch. A la carte
steakhouse for dinner. Dress code: Elegant casual
Zen Type: Japanese Hours: Daily, 6pm-11pm Description: A la carte restaurant in the lobby area featuring
Teppanyaki service. Serving dinner only. Dress code: Elegant
casual
Lima Deli Type: Deli Hours: Daily 7am-11pm Description: This establishment is perfect for those in a hurry. Enjoy a
light snack, a sandwich or a selection of different breads and bagels.
Rain Deli Type: Deli Hours: Daily, 4pm-3am Description: The ideal place in the casino to eat a light snack.
Discover the chefs selection of sandwiches and other treats.
Sante Deli
Type: Deli Hours: Daily, 7am-11pm Description: Located in the main building, this deli offers fresh
coffees, teas and a variety of doughnuts and cookies.
Ice Cone
Type: Ice Cream Hours: Daily, 10am-11pm Description: Ice cream parlor serving a wide variety of handmade
options, both traditional and exotic.
All hours are subject to change.
BARS/NIGHTLIFE
Moon Lounge
DJs, amazing views, a large selection of top shelf liquors, and live music
three times a week. Hours vary.
Sun Bar
Pool tables, a photobooth and an authentic British call box (that's a phone
booth, mate) create a pub-like vibe. Hours vary.
Eclipse Terrace
Not quite Sun, not quite Moon. A great place to hang out around sunset. Hours
vary.
Zen Lounge
This beautifully decorated eastern-style lounge is an ideal place to relax and
enjoy a cocktail while waiting for your table at the Zen restaurant. Hours
vary.
Center Bar
Casino bar with hi-tech LED lights and HD screens. Daily, 10am-3am.
Sports Book Bar
Offers wagering on all major sporting events with five betting windows and an
inviting players lounge. Hours vary.
Oro Nightclub
Features contemporary design and decoration. Guests of the resort get free admission and 20% off admission on nights featuring live entertainment and special guests. Daily 11pm-3am.
Casino
The resort features a 45,000-sq-ft casino with more than 450 slot machines in
all denominations, poker, blackjack, craps, roulette and baccarat. Daily,
10am-3am.
Events
07/27/13 - Enrique Iglesias Concert
International singing sensation Enrique Iglesias will perform at the Hard Rock Hotel Punta Cana. Drinks in designated areas are included and no children under 12 will be allowed. Tickets may be purchased at the hotel.
BEACH
The resort sits on Macao Beach in Punta Cana, on the eastern coast of the
Dominican Republic. Lounge chairs and drink service are available.
POOLS
This resort offers 15 different outdoor pools, including eight pools facing the
ocean, three overlooking the lagoon, a kids pool with three sections and a
water slide, plus four swim-up bars. There is also a lazy river that runs
throughout the resort.
Certain pools also have a special theme: the Family Pool features a
waterslide, the Sax Pool is a quiet pool for lounging and reading and the
adults-only Eden Pool allows topless sunbathing.
SPORTS/ACTIVITIES
Body Rock fitness center
Bicyling path
Climbing wall
Mini golf
Tennis courts
Golf
The Cana Bay Golf Club sits adjacent to the hotel and hosts 18 holes of
championship golf designed by Nicklaus Golf. At 7,253 yards in length from the
back tees, the par-72 course provides a stunning collection of challenging yet
accommodating golf for all players, regardless of skill level or experience.
Guests staying at the resort from May 1, 2013- December 23, 2014 receive unlimited round of golf for all adult guests in the room. Applies to new reservations only.
Due to a PGA tournament at the resort, from May 26- June 1, 2013, the golf course at the resort will be closed to guests. However, Hard Rock Hotel Punta Cana guests will have the option during that week to use the Iberostar Bavaro Golf Club facilities for the same price they would pay at the Hard Rock. Send reservation requests to golfbavaro@iberostar.com
Rock Star Mini Golf
Designed with all ages in mind, the onsite Rock Star Mini Golf is sure to deliver miniature golfers a rock star experience. The world-class design of the course is available for an extra charge, and all children ages 12 and younger must be accompanied by an adult without any exceptions. Daily, 10am-midnight.
INTERNET
All guests have 30-minutes use of free Internet access in the Business Center
per room, per stay.
SPA SERVICES
The Rock Spa (fees apply) is an expansive 60,000-sq-ft oasis with 35 spa
suites, 11 indoor and outdoor couples spa suites and two Golden VIP suites.
Services include:
Hydrotherapy center with lagoons
Whirlpools
Color therapy steam rooms
Clay steam room
Sauna
Hydroreflexology
Beauty Salon
WEDDING/HONEYMOON
Wedding
The hotel offers a wide range of wedding packages. The Collin Cowie Wedding
Collections allow your special day to be truly unforgettable. Please contact
the hotel directly for more information. All wedding packages include:
Wedding ceremony location
Justice of the peace, minister or Catholic priest
White avant-garde chairs
Bridal bouquet and boutonniere
Wedding cake
Champagne during ceremony
A dinner reservation for 35 guests at selected restaurants
Breakfast in bed the morning after the wedding
Personal "My Palace Weddings Website" Hard Rock Hotel and Casino
Wedding planner
Witnesses, if required
Honeymoon package
An additional fee applies to all civil and Catholic ceremonies.
Honeymoon Bonus The Colin Cowie Honeymoon Packages take luxury to a new level. Guests
may choose between 3 specialty honeymoon packages for the ultimate romance
experience. Guests will enjoy complimentary sparkling wine, a romantic dinner
for two and breakfast and bed. Please contact the resort directly for more
information.
Requirement: Honeymoon couple must present proof of marriage within the past
year. The reservation must indicate "honeymooners" in order to receive the
amenities.
CHILD CARE
The Little Big Club Kid's Club entertains children aged 4-12 with daily
activities and their favorite characters like Barney, Thomas the Tank Engine,
Bob the Builder, Angelina Ballerina and much more. Hours of service vary for
the Kids Club, but most days it runs from 10am-6pm.
ADDITIONAL INFORMATION
Location
Hard Rock Hotel & Casino Punta Cana is located 45 minutes from Punta Cana
International Airport (PUJ) and is on the easternmost tip of the Dominican
Republic in Punta Cana, on Macao Beach.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Minimum Stay
There is a 3-night minimum stay required at this resort with the following exceptions:
There is a 5-night minimum stay requirement for travel July 20, 2013.
There is a 6-night minimum stay requirement for travel July 24-27, 2013.
There is a 7-night minimum stay requirement for travel Dec 28-31, 2013, Feb 13-22, 2014, Apr 16 - 19, 2014 and 2013, July 3 - 26, 2014.
Spring Break Policy
The Hard Rock Hotel and Casino Punta Cana no longer accepts student groups.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
All hours, fees, amenities, information and services are subject to change
without notice.
threeringcircus
