Hard Rock Hotel Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $969 All-Inclusive
Info Customer Reviews Questions & Answers

Going on vacation is all about letting loose and having fun, so pack up and head for party central at Hard Rock Hotel C ... More

Customer Rating 37 Reviews
Beaches & Pools
Dining Options
Room Comfort
4.1 out of 5
"I have traveled to many places but the hospitality and the treatment you get at the Hard Rock Hotel is so far my favorite!! It was absolutely perfect! I will definitely be going back!" – GuzmanJ
36 out of 43 (84%) customers would recommend this product to a friend. Read All Reviews

Room Information

Hard Rock Hotel Cancun features 601 guestrooms with double Jacuzzis and balconies providing views of either the Caribbean or Nichupte Lagoon. Other amenities include turndown service, liquor dispenser, stocked mini-bar, and satellite TV. Rooms are only available on the All-Inclusive Plan. Four rooms for the physically challenged are available on request and located in the Superior Deluxe Ocean View room category.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Gold - King
Hotel/Studio Unit Details

Deluxe Gold - Double
Hotel/Studio Unit Details

Deluxe Platinum - King
Hotel/Studio Unit Details

Deluxe Platinum - Double
Hotel/Studio Unit Details

Deluxe Diamond
Hotel/Studio Unit Details

What's to Love

The beachfront infinity pool with two swim-up bars is huge and totally awesome for making new friends or just hanging out.


What We'd Change

The hotel zone location attracts lots of partiers, who can sometimes be pretty loud. But you're on vacation! It's okay to let loose and have fun.


Why You Should Go

Hard Rock hotel Cancun is an all-inclusive hotspot for couples and families with cool perks: a gorgeous infinity pool, fun Kids Club with waterslides and active nightlife.

Available Amenities

  • Car Rental Available
  • Beach
  • Business Center ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Ping Pong
  • Billiards
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • ATM/Banking
  • Elevators
  • Fax Machine ($)
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Beauty Salon ($)
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Volleyball Court(s)
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Hard Rock Hotel Cancun

Blvd Kukulcan Km 14.5

+52 998 881 3600

Hotel Description

Hard Rock Hotel Cancun: Have Fun at the Party Central, Kid-Friendly and All-Inclusive Resort

Going on vacation is all about letting loose and having fun, so pack up and head for party central at Hard Rock Hotel Cancun (formerly Cancun Palace), a resort located in Cancun's popular hotel zone. Great design is integral to the 12-story complex (updated with a modern convention center and plans for exciting new presidential suites) that draws vacationers with its party atmosphere, fun nightlife and kid-friendly perks, like the waterslides in the kids' pool.

Beachfront property has never been as rewarding as the wide stretch of ivory sand outside the resort. Pick up a strawberry daiquiri from the Beach Bar and kick back on a lounge chair while the kids splash in the surf. The huge, free-form, infinity pool is a hotspot, where guests converge and make new friends with liquid aid from the two swim-up bars. Sit down to a meal with new friends at any of the five dining options. Kids light up while watching the teppanyaki show at Zen, and the fine cuts at Ipanema impress protein fanatics. Catch a dance show at the amphitheater before heading to the happening Lobby Bar for live music, top-shelf margaritas and fun activities.

The kids are bound to have fun at the supervised Kids Club. Arts and crafts, air hockey and foosball keep the little ones occupied while parents check out three nearby golf courses. Riviera Cancun Golf Club is a signature Jack Nicklaus, 18-hole course with vegetation, wetlands and challenging bunkers. The Little Big Club will keep kids entertained while hanging out with their favorite characters like Barney, Thomas the Tank Engine and Bob the Builder, so you can tee-off worry free!

We love Jacuzzis, and Hard Rock hotel Cancun is a resort that does, too! The Superior Deluxe Room with an ocean view and works great for families thanks to two double beds and a fantastic, double Jacuzzi for a nice, long soak with a scotch on the rocks, courtesy of the in-room liquor dispenser. Couples looking for the next-level of service spring for the Deluxe Diamond Room with a Golf/Spa package. Adults only, Deluxe Diamond Rooms offer 24-hour room service, delicious, nightly petit fours and private check-in/check-out for the full VIP treatment.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner, and snacks
  • Top-shelf drinks
  • 24-hour room service
  • Unlimited phone calls within Mexico and to the Continental US and Canada (some restrictions apply)
  • All taxes and gratuities


This hotel includes unlimited food and drinks but some dining restrictions may apply. Please check with the front desk for details.

The Market
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30pm-4:30pm; Dinner - daily, 6pm-11pm
Description: An international buffet located in the central lobby/pool area.
Dress code: Casual

Type: Mexican
Hours: Lunch - daily, 11:30am-5:30pm; Dinner - daily, 6:30pm-11pm
Description: Features a Mexican dinner menu.
Dress code: Casual

Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte Asian menu featuring Izakaya, teppanyaki and sushi. Reservations are required.
Dress code: Casual

Type: Italian
Hours: Breakfast - daily, 7am-11:30am; Dinner - daily, 6pm-11pm
Description: Serves an international breakfast buffet and Italian a la carte for dinner.
Dress code: Casual

Type: Brazilian Steakhouse
Hours: Dinner - daily, 6pm-11pm
Description: A la carte dinner service featuring fine cuts and seafood.
Dress code: Elegant casual

Type: Pizza
Hours: Lunch - daily, 11:30am-5:30pm; Dinner - daily, 6:30pm-11pm
Description: Serves brick-oven style pizzas in a casual atmosphere.
Dress code: Casual

All hours are subject to change.


Smash Bar
Lobby bar. Daily, 10am-1am.

Dive Pool Bar
Pool bar. Daily, 9am-6pm.

Float Pool Bar
Pool bar. Daily, 9am-6pm.

Splash Pool Bar
Pool bars. Daily, 9am-6pm.

Beach Bar
Daily, 10am-5pm.

The Show
Theater bar. Daily, 8pm-9pm.

The Hot Lap Experience weekly raffle gives you a chance to win a racetrack ride with a professional driver in one of the hottest cars in town at Exotic Rides Mexico. Even if you don't win, the event will give you a chance for photo-ops with the cars, Q&A session with the driver and access to the open Martini bar.


Hard Rock Hotel Cancun sits beachside in Cancun, on Mexico's Yucatan Peninsula in the Caribbean. Complimentary lounge chairs, umbrellas, and beach towels are provided.


Catch some rays at the resort's lake-style pool, featuring 3 outdoor Jacuzzis and 2 swim-up bars to quench your thirst. With a children's pool close by, the kids can splash and play and you can sit back and relax!



Available for an additional charge:

  • Para-sailing
  • Water skiing


  • Fitness center
  • Tennis
  • Music Lab

Hard Rock Cancun guests have access to the Playacar Spa and Golf Club located 35 minutes from the hotel.

Riviera Golf Course is located 5 minutes from the hotel and resort credit can be used for green fees. Food, beverages, tax and gratuities not included.


Free wireless Internet access is available throughout the resort. For those without a laptop, guests are also allowed 30 minutes of Internet use, per stay, in the resort's business center.


The Hard Rock Hotel Cancun's Rock Spa is an expansive 60,000 square foot oasis that houses 35 spa suites, 11 indoor and outdoor couples suites and more for an additional charge. Spa treatments include:
  • Massages
  • Body treatments
  • Facials
  • Double Jacuzzis
  • Beauty salon


Hard Rock Hotel Cancun offers number of wedding packages to make your dream wedding come true. With the Colin Cowie Wedding Collections, you'll have a wedding fit for royalty. Wedding packages include the services of a wedding planner, a wedding cake and dinner reservations for the wedding party at one of the resort's restaurants. Please contact the resort directly for more information.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.


The Little Big Club Kids features kid favorites like Barney, Thomas the Tank Engine, Bob the Builder and Angelina Ballerina. The club hosts a varety of fun activities for kids ages 4-12. Daily, 8am-9pm. Activities include:
  • Singing and dancing
  • Arts and crafts
  • Movies
  • Games

In-room babysitting is also available for an additional charge.


Hard Rock Hotel Cancun is located 12.5 miles from Cancun International Airport (CUN). Approximate driving time is 20 minutes.

Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 5-night minimum stay is required for arrivals Jul 18-23, Aug 13-18, 2016, Nov 18-23, Dec 31, 2016 and Apr 10-13, 2017.
A 7-night minimum stay is required for arrivals Dec 23-30, 2016.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports and loud music.

Spring Break Policy
Hard Rock Hotel Cancun no longer accepts student groups.

Golf Policy
Guests may reserve tee times up to 90 days prior to their arrival. To reserve a time, please contact the golf courses directly.

Riviera Cancun Golf Club: info@golfpromotions.mx
Playacar Golf Club: recepciongolfpc@allinclusivecollection.com

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

Number of Rooms:
Room 1 Details:
  • $500 to $2,500 Limitless Resort Credit
  • Deluxe Room
  • Travel: August 23 - October 31
  • Sale Extended to July 31
- or -
Choose a Vacation Package
and Save More!
Deluxe Gold - Double Rm More
5 days, 4 nights
Travel Dates 8/28 - 11/2
Starting at $969 was $1299

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Deluxe Diamond More
6 days, 5 nights
Travel Dates 8/1 - 8/19
Starting at $1499 was $1839

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Deluxe Gold - King Room More
5 days, 4 nights
Travel Dates 10/30 - 12/20
Starting at $989 was $1749

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$750 in Resort Credits More
5 days, 4 nights
Travel Dates 1/3 - 4/9
Starting at $1639 was $2149

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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