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Grand Riviera Princess All Suites Resort & Spa

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $689 All-Inclusive
Info Customer Reviews Questions & Answers

Give your family a break and head for Grand Riviera Princess All Suites Resort & Spa where 13 is your lucky number. Amon ... More

Customer Rating 387 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.5
Room Comfort
 
4.1
4.1 out of 5
"We can always count on Cheap Caribbean for ensuring that the properties they work with each offer great experiences and Caribbean Jim's CSR's work magic making sure arrangements like staggard airport p..." – mayancaribe
335 out of 434 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.5
Room Comfort
 
4.1
4.1 out of 5
"We can always count on Cheap Caribbean for ensuring that the properties they work with each offer great experiences and Caribbean Jim's CSR's work magic making sure arrangements like staggard airport p..." – mayancaribe
335 out of 434 (77%) customers would recommend this product to a friend.
View from Lobby Entrance View from our Balcony room that have pools right outside their rooms The pool side cabanas View of Laguna Villa/Platinum beach area Pool and grounds entertainment in the palaza Private pool entrance our room BEACH The swim up pool main pathway View from our room one of the many pools Beautiful scenery Main Lobby top left picture advertised on Cheap Carribean the other three are what the Platinum rooms really look out into. our daily view from our beach chairs View looking out from lobby besties on vacation Sinkhole for swimming on Chichen Itza Trip Monkey business in the trees Does it get any better?! Beautiful Beach View from our patio! Pool and lighting at night The beach View from 2nd floor Laguna Villa Suite View of the party pool from room 2244 beach VIP Villa Pool 1 of 7 POOLS Room with a View Villa's private pool The beach was beautiful! Ceiling at front entrance Here I come fish! Met nice people!! Shower in the Villa rooms beach Villa's outdoor shower excursion A/C intake
All Customer Reviews
1-4 of 387 reviews. Sort by
February 22, 2017
2ND Vacation to GRAND PRINCESS RIVIERA

This resort is my SPOT for PLAYA DE CARMEN.. I stay at Princess before in 2011. 2/15/17 – 2/20/17 room 7003. I flew back yesterday from 5 nights from Playa De Carmen at Grand Princess Riviera. Excursion was okay with Cheap Caribbean. Rooms has been upgraded but still the same European layout. My first arrival was 1 hr. for check in, but I went to buffet. Room was ready after 1hr 30min at this time I was already cremated already with the heat. Sunset and other buffet has good choices of food to eat. The reteruant ala carte very small, The maid staff was excellent for turn down service. Room service was okay, but not inclusive which sucks! The bars kept my drinks filled. Front desk was very good taking care of guest and friendly. My husband went to Egypt, and I came alone to Mexico to Playa De Carmen to Grand Princess. The best choice I made. The beach was beautiful yet No internet on the beach. My PILL for music with Bluetooth was great! NOT many wait staff to get drinks from the bar and were not around :) ,but they do have bar on beach which always had to stand in line with heat of the sun. I had a WONDERFUL EXPERIENCE Thank you CC and Princess Riviera for a single getaway alone from a stressful corporate America.

excursion beach
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Overall Rating: 5
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: ATLANTA GEORGIA USA
Age: 45-54
Travel: 1-2 trips/year

February 17, 2017
Great Trip!

PROS: -super helpful and friendly staff -pork & chicken tacos at the beach/pool -beer/water refills for your mini fridge are a short phone call away -absolutely gorgeous grounds -great nightly shows with talented dancers -amazing gym -grounds seemed very clean and well maintained CONS: -all pools only had one ladder, which wasn't a huge deal for us, but it may have been for older guests or children -no climate control in your room, other than a ceiling fan -it is quite a long walk to the lobby, and while not an issue in the beginning, it starts to get old as time goes on Overall, the things I listed as cons came FAR from ruining our trip, just things to think about. Gorgeous place with lots of activities. ALSO- we opted for the PRIVATE transfer and it was amazing - WE highly recommend it and will only do private transfers in the future.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: WI
Age: 25-34
Travel: 1-2 trips/year

February 15, 2017
Beautiful resort

It was my 1st time to Cancun and we had an amazing time!! The Grand Rivera princess resort was beautiful all the staff were super friendly helpful and really wanted to be a part of making our vacation excellent. Would definitely recommend this resort as I will hopefully be returning soon! And we will be coming back to Cancun as I surly did not see or do everything that Cancun had to offer!! :)


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Florida
Age: 35-44
Travel: 1-2 trips/year

February 11, 2017
Can you hear the ocean calling?

if you like sandy beaches and can hear the ocean calling your name then this is the trip for you. It took about 50 mins for us to arrive at the hotel once landing quite a hike but after experiencing the amenities I can honestly say it's worth it. We did experience some trouble checking in as they couldn't find our reservation. After awhile they let us check out the grounds as they contacted our agent for more information. We had about an hour and a half to kill because check in wasn't until 3 anyway. They kept our bags at check in and headed to their sports bar for a bite. The sports bar was a very nice little bar with 3 pool tables and a few TVs all playing different games so you have plenty of options. The food and drinks here were all fantastic especially compared to other resorts we've stayed in. After eating we headed back to the front desk and were informed our room was ready. A gentleman was kind enough to offer us a shuttle to our room which was great because it's about a 10 min walk from the back of the resort to the front where we were. On the way we saw spider monkeys, iguanas, and these little animals that look like a mixture of a raccoon and a lemur. They do have a train that runs every 15 mins From the front to the back of the resort so if you don't want to walk you don't have to but it is a nice scenic walk. The placement of our room put us right next to the beach. The Sand on the beach was so beautiful and the water was so nice. I can still hear the waves crashing in. They had plenty of shaded cabanas as well as a bar and BBQ on the beach as well if you got hungry or thirsty. For beach activities there was volleyball, kayaks, and jet skis. If you prefer the pool that was nice as well but keep in mind it's not heated. The only other issue we had was with the excursion we booked. The driver never showed and we ended up not being able to see the Tulum ruins which I REALLY wanted to see. They did get us in to another excursion that was really great called the Cenotes. Over all it was an amazing trip.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Florida
Age: 25-34
Travel: 3-6 trips/year

Room Information

Grand Riviera Princess features 676 guestrooms including an exclusive Family Club section that's reserved only for families who book these rooms. All rooms come readily equipped with air conditioning, bathroom with shower, hair dryer, safety deposit box, coffee maker, satellite plasma TV, mini bar (stocked daily), telephone in room and bathroom, and a private balcony or terrace.

Room Details

Junior Suite Jacuzzi Deluxe
Hotel/Studio Unit Details

Junior Suite Deluxe Pool
Hotel/Studio Unit Details

Platinum Suite
Hotel/Studio Unit Details

Laguna Villa Suite (Adults-Only)
Hotel/Studio Unit Details

What's to Love

The Laguna Villa Suite is amazing! It gives adults access to an exclusive lounge, private pool and reserved beach area, so you can kick back in peace.

 

What We'd Change

The resort complex is enormous, which makes for lots of walking, but the resort offers a free shuttle, so you don't have to sweat it!

 

Why You Should Go

The Grand Princess in the Riviera Maya treats guests like royalty: 13 pools, 13 dining options, 13 bars, kid-friendly activities and the incredible Spa Princess.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Sailing
  • Basketball
  • Porter/Bellhop
  • Multilingual Staff
  • Elevators
  • Teen Club
  • Spa Services ($)
  • Wedding Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nightlife
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Riviera Princess All Suites Resort & Spa

Punta Bete, Km 296, Carretera Chetumal, Puerto Jaruez,

+52 98 48 77 3500

Hotel Description

Grand Riviera Princess: All Suites Resort & Spa for Family-Friendly Fun

Give your family a break and head for Grand Riviera Princess All Suites Resort & Spa where 13 is your lucky number. Among other perks, 13 dining options feature chefs who take care of the work while you take care of yourself. Located on a palm-lined beach in the Mayan Riviera, the resort belongs to the Grand Riviera Princess complex and treats couples and families to 12 swimming pools and 13 bars.

Spend the day lounging under a palapa or Riviera Maya sunshine, or find your favorite spot at one of the 13 pools. When it's time to eat, let your cravings guide you through 13 dining options: kids love the teppanyaki show at Miso, and the fresh shrimp fajitas at La Hacienda are sizzling! Grab cones from the ice-cream parlor and check out the nightly entertainment at Princess Theatre. Want to catch the game at 5th Avenue Sports Bar or show off your moves at Areito Disco? Drop the kids off at the evening Mini Club, where video games and a kids' disco offer them fun, while you're free to have yours.

The fun keeps coming with all inclusive water sports: kayaking, windsurfing or snorkeling. With a Mini Club for children and Funtastic Teen's Club for older kids, you're free to take advantage of the Spa Princess. This full-service spa is home to an incredible water circuit divided into five zones: Asia for Roman baths, Europe for Finnish baths, Africa for Turkish baths, Oceania with an underwater massage pool, and the unbelievable America "polysensorial" room, where guests indulge in stimulations of smell, sight and sound.

The royal treatment continues at Grand Princess on the Riviera Maya; each suite offers elegant decor in spacious settings and fully stocked mini bars. We recommend the Jr. Suite Deluxe for families: it's big enough for everyone and the bathroom has a Jacuzzi. Couples love the adults-only Laguna Villa Suite which includes upgrades like a one-day free spa package, access to the Platinum Lounge, a private pool and reserved beach area!

This hotel is all-inclusive.
Features include:

  • Accommodations as selected
  • All meals and snacks
  • Unlimited local alcoholic beverages, juices and soft drinks
  • Internal transportation


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Verde
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-11pm
Description: International buffet, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request.
Dress code: Casual

Riviera
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-11pm
Description: International buffet, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request.
Dress code: Casual

Negresco
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily 12:30pm-3pm; Dinner - daily 6pm-10pm
Description: Located by the beach, this smoke-free, air-conditioned restaurant offers an International buffet, special diet and vegetarian-diet menus on request.
Dress code: Casual

La Tortuga
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: Located by the beach, this smoke-free, air-conditioned restaurant offers an International buffet, special diet and vegetarian-diet menus on request.
Dress code: Casual

La Vaqueria
Type: Grill
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned and smoke-free restaurant that offers special diet, vegetarian-diet menus available on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Le Fleur
Type: Gourmet
Hours: Daily, 6pm-11pm
Description: A la carte air-conditioned, smoke-free restaurant serving International gourmet specialties, as well as special diet, vegetarian menus on request. Not available to guests booked in a Jr. Suite room category. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Mama Mia
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned restaurant. Located in front of the central court, this smoke-free restaurant offers special diet, vegetarian-diet menus on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned, smoke-free restaurant located in front of the central court. Special diet, vegetarian-diet menus available on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Fondue
Type: Swiss
Hours: Daily, 7pm-11pm
Description: A la carte, air-conditioned restaurant located in front of the pool. This smoke-free venue offers special diet and vegetarian menus on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Las Olas
Type: Seafood
Hours: Daily, 6pm-11pm
Description: A la carte air-conditioned, smoke-free restaurant located in front of the pool and serving seafood specialties. Special diet, vegetarian-diet menus available on request. Not available to clients booked in a Jr. Suite room category. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Tapas Lounge
Type: Spanish
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Miso
Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request. Not available to clients booked in a Jr. Suite room category. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Chill Out Bar
Type: Thai
Hours: Breakfast, Lunch - daily, 9am-5pm; Dinner - daily, 6pm-11pm
Description: A la carte, smoke-free, air-conditioned restaurant located at the beach. This restaurant is available at an additional cost. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

All hours are subject to change



BARS/NIGHTLIFE

5th Avenue Sports Bar
Near the Sunset lobby; Daily, 24 hours.

Areito Bar
Inside the Areito Disco. Daily, 10:30pm-2am.

Relax Pool Bar
In the pool (Lagunas Villas). Daily, 10am-6pm.

Fantasy Pool Bar
Daily, 10am-6pm.

Maya
In the Riviera pool. Daily, 7am-6pm.

Tequila
Located in the Sunset pool. Daily, 7am-6pm.

Lobby Bar
In Riviera & Sunset lobbies. Daily, 8am-midnight.

Platinum
Riviera and Sunset. Daily, 7am-11pm.

Theater Bar
In the theater. Daily, 9pm-10:30pm.

Poquito
Beach bar. Daily, 10am-6pm.

Punta Bete
Daily, 6pm-11pm.

Chactemal
Daily, 6pm-11pm.

Chill-Out Bar
Located on the beach. Daily, 6pm-11pm.



BEACH

The 300 palm trees that line the coast of Grand Riviera Princess enhance the natural spectacular beach. The resort takes advantage of all the natural beauty of the area, as the gentle sloping beach and abundant white sand creates a privileged setting. The hotel is located three miles from Playa del Carmen beach.

POOLS

Catch some rays at one of the resorts 12 swimming pools. With 9 main pools and 4 children's pools, the whole family is bound to have fun.

SPORTS/ACTIVITIES

Water

  • Scuba lesson
  • Snorkeling
  • Kayaking
  • Windsurfing

Land

  • Archery (18+)
  • Tennis
  • Paddle courts
  • Multi-use court
  • Fitness center
  • Aerobics

Golf
Golf packages are available and special rates are offered to Princess clients.



INTERNET

Grand Riviera Princess offers a Wi-Fi service in the rooms and some areas of the hotel for an additional charge.

SPA SERVICES

Spa Princess is divided in five zones representing the continents. Daily, 8am-6:45pm.
  • America, Polysensorial room
  • Asia, Roman baths
  • Europe, Finnish spa
  • Africa, Turkish baths
  • Oceania, Underwater massage pool

In addition:

  • Vitality spa
  • The Garden of the senses
  • Temazcal, Mayan steam baths

Treatment zone:

  • Beauty
  • Hairdressing
  • Individual massage cabins
  • Double massage cabins


WEDDING/HONEYMOON

Personalized programs are available for couples who choose Grand Riviera Princess for their wedding. Honeymoon packages and amenities are offered, as well. Please contact the hotel directly for more information.

CHILD CARE

Children enjoy the mini club with a full range of daily activities and nightly entertainment (ages 4-12) while teens revel in the Funtastic Teen's Club (ages 13-17).Daily, 10am-5pm.
  • Outside area with games
  • Club house
  • Swimming pool

Mini club, Evening (ages 12-17) Daily 7pm-11pm.

  • Mini Disco
  • Mini Theater
  • Room with video games


ADDITIONAL INFORMATION

Location
One hour south of Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required when booking the Laguna Villa Suite or Platinum Suite
A 4-night minimum stay is required for travel Dec 23-27, 2016 in the Junior Suite Deluxe Jacuzzi room.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite Jacuzzi Deluxe
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Choose a Vacation Package
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Jacuzzi Jr Suite
5 days, 4 nights
Travel Dates 2/26 - 4/2
Starting at $689 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Platinum Suite
5 days, 4 nights
Travel Dates 4/1 - 4/16
Starting at $799 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 4/17 - 4/30
Starting at $729 was $1139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Jacuzzi Jr Suite
6 days, 5 nights
Travel Dates 5/1 - 6/30
Starting at $749 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
6 days, 5 nights
Travel Dates 7/1 - 8/31
Starting at $799 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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