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Grand Palladium White Sand Resort & Spa

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $729 All-Inclusive
Info Customer Reviews Questions & Answers

Grab your beach cap because your hair is about to blown back. This beach wonderland has something for everyone, starting ... More

Customer Rating 31 Reviews
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.2
4.3 out of 5
"A beautiful and relaxing resort. Staff tries very hard to please." – Spook5365
32 out of 38 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.2
4.3 out of 5
"A beautiful and relaxing resort. Staff tries very hard to please." – Spook5365
32 out of 38 (84%) customers would recommend this product to a friend.
pool at night
All Customer Reviews
1-4 of 31 reviews. Sort by
September 2, 2016

Great package deal, All as described and more!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pa
Age: 45-54
Travel: 1-2 trips/year

August 14, 2016
Very reasonable purchase for a tight budget

My first time for an all inclusive resort and I think it's worth it. Most of the staff were great, except for a few bartender that takes too much time, too slow.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Diego, California
Age: 55-64
Travel: 1-2 trips/year

August 5, 2016
Great time.

Me and my wife went for a 6 night getaway. We had a great time. Staff was very nice and friendly. Pool was very big and the the ocean and beach was very calm and relaxing. Food was also very good compared to other resorts that I have visited in the past. Resort was very big but there are shuttles provided for transport that run through every couple of minutes. I have no complaints. I would visit again in future


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Wallington nj
Age: 25-34
Travel: 1-2 trips/year

August 4, 2016
It could have been better

We visited Mexico and stayed at the resort from July 24th - 29th. We had a party of eight people and booked two rooms at White Sand Report and Spa. This was our first time in Mexico and at the resort. The resort is huge. It consists of three other sister resorts, which we had access to. We stood in line for about an hour to check-in. The staff at the front desk were very friendly and accommodating. We asked for rooms to be on the same floor and next to each other, which they were able to arrange for us. During our stay, the A/C in both rooms went out. They were able to fix one of the room, but the A/C in the other room was never fix. We reported to the front desk several time. We just gave up on our last night there. The power in our building also went out for quick second too. The food and drinks at the resort was pretty good. They had a lot of variety at the buffet. The a la cart restaurants had long waits but we didn't mind and the food was good. When we wanted to go to other sister resorts, we had to take the trolley to the pool, beach, or restaurants. The trolley is always full so they don't stop to pick us up by our building stop. We ended up walking to our lobby to catch a trolley and at times we had to fight our way onto the trolley. It was so disorganized. The nightly entertainments and shows was pretty cool. On our last day, we got a letter from the front desk saying that someone will be coming in between 11am - 12pm to pick up our baggages. So we waited until 11:45am to see if someone would come, they never came. We came down to check out at noon and notified the front desk that our baggages were still the room. Our ride for airport transfer came at 12:30pm, as requested, and our baggages still weren't down. We waited for another 15 - 20mins for that.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Maryland
Age: 25-34
Travel: 1-2 trips/year

Room Information

Grand Palladium White Sand Resort & Spa features 264 rooms with garden views, Jacuzzi, satellite TV, daily-refilled mini bar with drinks refilled daily, tea and coffee making facilities, A/C, ceiling fans, terrace or balcony with table and chairs and room service from 11am-11pm.

Room Details

Junior Suite
Hotel/Studio Unit Details

What's to Love

It's all-inclusive and all-incredible - there's something epic for every beach lover.

Their coolio "Stay at one, play at four" plan expands your vacay playground, big time. Start exploring.

The natural freshwater canal surrounding the resort - hypnotic and dreamy.

Melting at the Zentropia spa with vapor baths and stress-ousting massages amid waterfalls.

The Brazilian steakhouse and Sunset Boulevard disco - not necessarily in that order.

 

What We'd Change

Grand Palladium White Sand Resort & Spa is really big but beautiful. Trekking from one part of the complex to another feels more like an adventure than a chore.

 

Why You Should Go

It's 50 miles from Cancun airport. It's a drive, but you'll forget this when you see the beach.

Updates to the resorts are coming soon - you'll have to come back and see the facelift!

Snorkeling and kayaking are free. Yes. Free.

Don't miss the beachfront BBQ and live music on Friday nights.

Kids' Clubs are available to give you a breather, should you need one.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Shuttle Service
  • 24 Hour Front Desk
  • Wedding Services
  • Parking
  • Safe Deposit Box
  • Archery
  • Mini Golf
  • Badminton
  • Water Polo
  • Ping Pong
  • Game Room
  • Shuffleboard
  • Darts
  • Spa Services ($)
  • Multilingual Staff
  • Teen Club
  • Ice Machine
  • 15 Bars/Lounges
  • Aqua Aerobics
  • Wireless Internet
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Freshwater Swimming Pool(s)
  • Dive Shop ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Grocery Store(s)
  • Kayaking
  • Mayan Ruins
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Palladium White Sand Resort & Spa

Carretera Chetumal - Puerto Juarez Km 256-100

+52 984 877 2100

Hotel Description

Grand Palladium White Sand Resort & Spa: All-Inclusive & Sandsational

Grab your beach cap because your hair is about to blown back. This beach wonderland has something for everyone, starting with their namesake - the 874 yards of pure white sand that's lined with shady palms. Oh, you say you're craving unlimited food and drinks, a massage, a little kayaking, Mayan ruins and maybe a few splashy water sports? No problem. This beachtastic resort has it covered. And more, especially with access to the sister resorts a coconut's throw away. Time to find a palapa and nestle in for the day.

DINING

Here, your taste buds will set off on an Epicurean Odyssey. They'll travel through Italy via the Mediterranean, swing down to Brazil and then end up in the best steak house in the U.S. But with the other Grand Palladiums at your beck and call, this is just the tip of the cuisineberg.

Bamboo
Type:
Asian
Hours: Daily, 5:30pm-10:30pm
Description: A la carte restaurant features the best recipes across Asia.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Portofino
Type: Italian
Hours: Daily, 5:30pm-10:30pm
Description: Serves traditional pasta dishes and pizza a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Ribs & More
Type: Barbecue
Hours: Daily, 5:30pm-10:30pm
Description: American a la carte restaurant featuring an incredible variety of meats, ribs, hamburgers and more.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

La Hacienda
Type: Italian / Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10:30pm
Description: Buffet restaurant serving Italian and Mexican dishes.

Rodizio
Type:
Brazilian
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, Brazilian restaurant with a parade of superior meats.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gran Azul
Type: Buffet
Hours: Breakfast - daily 7am-11am; Lunch - daily 12:30pm-3pm
Description: Buffet restaurant serving Italian dishes.

El Dorado
Type: Steakhouse
Hours: Daily 5:30pm-10:30pm
Description: A la carte steakhouse serving the best cuts grilled to perfection.

La Adelita
Type:
Mexican
Hours: Daily, 5:30pm-10:30pm
Description: A la carte, smoke-free restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Sumptuori
Type: Japanese
Hours: Daily, 5:30pm-10:30pm
Description: Serving traditional Mexican favorites a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Mare Nostrum
Type: Mediterranean
Hours: Daily, 5:30pm-10:30pm
Description: Serving fresh Mediterranean cuisine a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Tikal
Type:
International
Hours: Breakfast - daily, 7am-10:30pm; Dinner - daily, 6pm-10pm
Description: Smoke-free buffet restaurant serving Italian and Mexican dishes.

Kabah
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6pm-10:30pm
Description: Smoke-free buffet restaurant serving Italian and Mexican dishes.

La Laguna
Type:
Italian
Hours: Continental Breakfast - daily, 11am-11:45am; Lunch - daily, noon-4pm; Snacks - daily, 4pm-5pm; Afternoon Tea - daily, 5pm-6pm; Dinner - daily, 6pm-10pm
Description: Buffet restaurant serving Italian dishes.

All hours are subject to change.



BARS/NIGHTLIFE

At White Sands proper, you can get your drink on in so many sweet spots: the beach bar (that offers snacks), pool bar, sports bar, and a bar with premium booze, board games and books called the Hemmingway. (Now the books make sense, right?) If none of these tickle your sandy fancy, there are 25 bars, total, in the complex. Scram.

La Laguna Bar
Daily, 10am-midnight.

Punta Emilia Bar
Beach bar. Open 24 hours.

Secret Bar
Daily, 10am-midnight.

La Isla Bar
Daily, 10am-7pm.

Riviera Bar
Lobby bar. Daily, 10am-1am.

La Plaza Bar
Theater bar. Daily, 8:30pm-11pm.

Las Rocas Bar
Daily, 10am-6pm.

Sunset Boulevard
Air-conditioned disco. No one under the age of 18 allowed. Daily, 11pm-2am.

Beach Bar
Snack bar. Open 24 hours.



BEACHES AND POOLS

The second you see the beach, you'll know why this resort is called "White Sand" - you'll be greeted with pearly-white sand, along with palm trees and palapas that'll soothe your life-weary soul. For the pool-goers, there's a lake-style pool with a swim-up bar and four Jacuzzis, a saltwater pool and a quiet pool. Plus, a children's pool close by so they can splash while you can chillax.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Pedal boats

Available for an additional charge:

  • Windsurfing, sailboat and catamaran courses
  • Excursions
  • Deep-sea fishing
  • Scuba diving
  • Scenic pontoon boat rides

Land

  • Fitness center
  • Aerobics
  • Mini golf
  • Darts
  • Tennis
  • Basketball courts
  • Soccer


INTERNET

Guests are offered free basic Wi-Fi access throughout the entire complex after registering in the Palladium Hotel Group's network. Premium Wi-Fi access is also available for an extra cost. .

SPA SERVICES

Zentropia Spa is a full-service spa (fees apply). Daily, 8am-8pm.
  • Adults-only area
  • Hydromassage
  • Massages
  • Facial and body treatments
  • Aromatherapy with essential oils, herbs and natural extracts
  • Paraffin treatments
  • Waxing
  • Beauty salon
  • Open-air massage station near the adult pool
  • Vapor baths
  • Cold and hot water Jacuzzi
  • Sauna


WEDDING SERVICES

Grand Palladium White Sand Resort & Spa offers wedding, renewal of vows and anniversary packages with on-site wedding planner to organize all the details for an additional charge.

Honeymoon Bonus
Grand Palladium White Sand Resort & Spa offers honeymoon packages for an additional charge.



CHILD CARE

Grand Palladium White Sand Resort & Spa offers supervised activities for children 1-17 in an air-conditioned club, flanked by both sand and lawn playgrounds.
  • Renovated playground
  • Arts and crafts gallery
  • Ecological activities
  • Playroom
  • Children's menu
  • Home-theater system
  • Video games (XBOX) with projector


ADDITIONAL INFORMATION

Location
50 miles south of Cancun International Airport and seven minutes from Akumal.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Dec 21, 2016-Apr 16, 2017
A 4-night minimum stay is required for travel Nov 18-19, 2016.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Resort Update
Between August and October 2016, several rooms at the Grand Palladium White Sands Resort & Spa will be refreshed and receive new furniture and upgraded decor. The Villas where these improvements will take place will be closed to the public so as to not impact guest experience while staying at the resort. From September through December 2016, the reception area, lobby & lobby bar, and snack bar will be refurbished with a modern decor and will be facilitating these areas to better serve their guests. The Mediterranean a la carte restaurant, Mare Nostrum will undergo renovations between July and September to provide new and exciting alternatives to our guests. Sumptuori, the Japanese a la carte restaurant will undergo renovations from mid September to December 1st. While the restaurant is being renovated, guests will be able to indulge in Asian cuisine at La Hacienda's buffet during dinner service.



All hours, fees, amenities, information and services are subject to change without notice.
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  • Travel: November 16 - December 20
  • Book By: December 15
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5 days, 4 nights
Travel Dates 5/1 - 6/30
Starting at $729 was $1139
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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