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Grand Palladium Palace Resort & Spa

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

You'll eat this up: Grand Palladium Palace Resort & Spa, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), w ... More

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Customer Rating 41 Reviews
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.3
Dining Options
 
3.5
Room Comfort
 
3.8
3.7 out of 5
"We went last July 2009, this was our first trip to the Carribean and we couldn't pick a better place to go. ROOMS The rooms were spacious. Ours had a jacuzzi in the room and a queen sized bed. The litt..." – JoandDan
33 out of 46 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.3
Dining Options
 
3.5
Room Comfort
 
3.8
3.7 out of 5
"We went last July 2009, this was our first trip to the Carribean and we couldn't pick a better place to go. ROOMS The rooms were spacious. Ours had a jacuzzi in the room and a queen sized bed. The litt..." – JoandDan
33 out of 46 (72%) customers would recommend this product to a friend.
Broken loft on arrival Manon on Chi Chi William and Miguelito pool area our room
All Customer Reviews
1-4 of 41 reviews. Sort by
July 10, 2017
Worse island vacation ever had

The Hotel staff workers were rude, unresponsive to anything reported to the to help, like our broken toilet which didn't flush all week in the loft bathroom at the palladium. Room 8212 palace . And the crack in the loft stair plexiglass which I reported on Monday am along with the broken toilet no one came to fix, reported twice to front desk . First time I called second time went to the lobby to report. Waited 2 hours no one showed up. Upon check out we were accused of breaking it and were detained at the hotel while the bus was waiting full of flight passengers who arrived late to the airport, only reason we made the flight was because it was delayed. They stated that we couldn't. Leave for the airport unless we paid although I had a picture of the crack there upon on arrival time stamped and dated, which they refused to look at. Asked for the manager who refused to look at it as well. We were bullied into paying or miss our flight wouldn't allow us to leave.

Broken loft on arrival
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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Jersey
Age: 45-54
Travel: 1-2 trips/year

July 9, 2017
Grand Palladium Resort and Spa

Pools and grounds were great. Food was not good except for breakfast. If you do not go to restaurants when they open up, forget about getting decent food to eat. Drinks were watered down and cheap liquor was used. The staff spoke very little English and it was hard to communicate with them. Our AC did not really cool down our room all week. We finally gave up asking. We stayed in Royal Suites with free upgrade on 3rd floor, no elevator was available.


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Overall Rating: 2
Value
 
4.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Jackson, NJ
Age: 55-64
Travel: 1-2 trips/year

July 7, 2017
Worst resort I've ever stayed in

When we first got there we were not greeted. When we got to our room the fridge didn't work the a/c would turn off every time we walked out the door. The shower leaked all over the floor . Our. Jacuzzi bath didn't work the whole time. I called the front desk to see about getting it fixed and they never sent anyone. The second day we were there they talked us into going to the time share meeting. We sat there for over 2 hours. We had turned down the offer to buy it. They lady that was trying to sell to us got up set and told us that we couldn't afford it. That wasn't the case we just didn't like the resort. So why pay for a time share if we don't like it. Then the rest of the staff was very disrespectful to us the rest of our trip. There was no party's going on at all. We were told it was a adults only resort but it wasn't . We ordered room service twice and it took them over an hour to get us our food and when it showed up it was very cold and the the order was wrong. I wouldn't send my friends here at all...


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Texas
Age: 25-34
Travel: 1-2 trips/year

June 28, 2017
Good for the price

Only thing I have to complain about is when we asked for a couple of things to be fixed in our room...it was never done. They were minor so it wasn't like we couldn't go on but that's the only thing I was disappointed I


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: OH
Age: 45-54
Travel: 1-2 trips/year

Room Information

Grand Palladium Resort & Spa features 504 comfortable rooms equipped with a fully-fitted bathroom, air-conditioning, satellite TV, telephone, safety deposit box, coffee maker, minibar (with welcome pack of drinks), Wi-Fi, and terrace or balcony.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Loft Suite
Hotel/Studio Unit Details

What's to Love

All-inclusive beach bliss on Bavaro Beach. Those white sands, teal waters, swaying palms. Swoon.

Winner of CheapCaribbean's Noble Beach Prize for "Most Bodacious Buffet" & we confirm - it's fab.

You don't need reservations at any of the restaurants.

Five glorious pools where you can splish & splash and work on your tan lines.

Cocktail service on the beach & at the pool. Let the drinks come to you, while you sip under a palapa.

Hitting the gym, then heading to Zentropia Spa for some serious spoiling.

Activities galore for you & the fam, including a Kid's Club and a club for the teens.

 

What We'd Change

Given the size of the property, getting around can take some time. Give yourself a few extra minutes when using the tram/bus transportation network.

 

Why You Should Go

You'll be sipping beachside in a flash - the resort is approx. 30 minutes from the airport.

A coral reef is right off the shores - grab snorkel gear & underwater camera for a pic opp.

You've got privileges at the two other resorts in the Palladium Punta Cana complex. Mega bonus.

Don't miss the themed parties, dance classes, and other opps to mix n' mingle with other beach lovin' folks.

There's a shopping arcade onsite with supermarket & souvenir shop. Load up for the buds.

Buy your tourist card before you leave - saves a step at the airport so you can get beachy faster.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Aerobics
  • 24 Hour Front Desk
  • Sauna
  • Archery
  • Badminton
  • Basketball
  • Soccer
  • Medical Services ($)
  • Ping Pong
  • Game Room
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Laundry Facilities
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Catamarans
  • Dry Cleaning Services ($)
  • 13 Restaurants
  • Business Services ($)
  • Wireless Internet
  • Tour Desk
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Coral Reef
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Grand Palladium Palace Resort & Spa

Playa Bavaro, Higuey, Dominican Republic

1-809-221-8149

Hotel Description

Grand Palladium Palace Resort & Spa: Noble Beach Prize Winner - Most Bodacious Buffet

Look forward to many chill hours of pool hopping, beach skipping and cocktail running - because this palatial paradise is ready for you. The swaying palm breezes only add to its beautiful beachiness, where you've got an epic amount of restaurants (the bodacious buffet is a customer fav), activities for everyone (from baby to Gram) and plenty of nooks to hideout with your favorite beach read. It's so Dominican and dreamy, you might just decide to extend your vacay.

Stay at 1 - Play at 3: Guests staying at the Grand Palladium Palace have use of the facilities at the Grand Palladium Punta Cana and the Grand Palladium Bavaro, excluding those of the "adults only" Royal Suites Turquesa. Only Royal Suites guests have access to the Royal Suites facilities.


DINING

This bodacious array of food and flavors will keep your palate satisfied for your entire vacay. You'll have a tasty mix of a la carte and buffet restaurants featuring all your favs - steaks, Italian, Asian, Mediterranean, Tex Mex, Japanese and more. Gluten-free and allergy sensitive meals can also be prepared for you, and you don't need reservations at any of the restaurants. Time to dig in.

La Catedral
Type: International buffet
Hours: Breakfast and Dinner - daily
Description: Located at the pool Samana at the Grand Palladium Bavaro. Offering local plates, Show-Cooking and theme dinners.

El Behique
Type: International buffet
Description: Located at the pool Samana at the Grand Palladium Punta Cana. Offering local plates, Show-Cooking and theme dinners.

Las Torres
Type: International buffet
Hours: Breakfast and Dinner - daily
Description: Air-conditioned, and offering various theme nights. Located at Grand Palladium Palace.

El Arrecife
Type: International buffet
Hours: Open daily for lunch
Description: Located at the beach of the Grand Palladium Bavaro, this restaurant offers International specialties a la carte, as well as prepared in front of the guests.

El Bohio
Type: International buffet
Description: Located at the beach of the Grand Palladium Palace. Offering local plates, BBQ, salad bar, snacks and ice cream.

"Chef Raffaele" Ristorante
Type: Italian
Hours: Dinner only
Description: Located on the beach at Grand Palladium Punta Cana.
Dress code:
Men are required at dinner to wear long pants and proper shirts (no tank tops/t-shirts).

La Parrilla
Type: Steakhouse
Hours: Dinner only
Description: Located on the beach at Grand Palladium Punta Cana.
Dress code: Men are required at dinner to wear long pants and proper shirts (no tank tops/t-shirts).

El Quijote
Type: Spanish
Description: Located at Grand Palladium Bavaro.
Dress code: Men are required to wear long pants and proper shirts (no tank tops/t-shirts).

Bamboo
Type: Asian
Description: Located at Grand Palladium Bavaro.
Dress code: Men are required at dinner to wear long pants and proper shirts (no tank tops/t-shirts).

La Cantina Mariachi
Type: Tex-Mex
Description: Located at Grand Palladium Bavaro.
Dress code: Men are required to wear long pants and proper shirts (no tank tops/t-shirts).

MareTrattoria Nostrum
Type: Italian
Description: Located at the Grand Palladium Palace.
Dress code: Men are required to wear long pants and proper shirts (no tank tops/tshirts).

Rodizio
Type:Brazilian
Description: Located in the lobby of the Grand Palladium Punta Cana. Offering a la carte Brazilian cuisine specialities.

Sumptuori Restaurant
Type: Japanese
Description: Located in the Grand Palladium Palace lobby and offers a la carte dining with Japanese cuisine specialties.

All hours are subject to change.



BARS/NIGHTLIFE

Cocktails flow freely around this resort because you've got an epic amount of hangouts to choose from. From lobby to beach to your favorite little outdoor palazzo, you can sip your cocktails in style.

Caoba Lobby Bar
Lobby bar. Daily, 9am-1am

Guayacan Lobby Bar
Lobby bar. Daily, 9am-1am

Macao Lobby Bar
Lobby Bar. Daily, 9am-1am

Boca Chica Pool Bar
Swim-up bar. Daily, 10am-6pm

Saona Pool Bar
Swim-up bar. Daily, 10am-11pm

Samana Pool Bar
Swim-up bar. Daily, 10am-6pm

Barahona Pool Bar
Swim-up bar. Daily, 10am-6pm

Bavaro Amphitheatre
Theatre bar. Daily, 9pm-11pm

Punta Cana Amphitheatre
Theatre bar. Daily, 9pm-11pm

Hemingway Cocktail Bar
Cocktail bar. Daily, 5pm-midnight

Sunset Boulevard Disco
Night club. Daily, 11:15pm-2am

Sports Bar
Open 24 hours

Casino
For ages 18 and older. Daily, 10am-3am



BEACHES AND POOLS

The pool scene is hoppin' here - you've got five to dip into, one with kid-free waters, and all offer bars for plenty of day drinking. But the cocktail umbrella on this palatial-sized sand castle - Bavaro Beach is mesmerizingly gorgeous. Head to the nearest palapa and start chillaxing.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Water gym
  • Water polo
  • Windsurfing
  • Hobby-catamaran
  • Kayaking

Land

  • Tennis
  • Fitness center
  • Basketball
  • Soccer
  • Volleyball
  • Aerobics

Golf
The 18-hole golf course at Barcelo Bavaro Beach Resort is next to and a very short drive from the Grand Palladium Palace Resort.



INTERNET

Complimentary Wi-Fi is available in the lobby and in the guestrooms.

SPA SERVICES

The Spa is located on the beachfront with a gym, sauna, jacuzzi, and steam baths. Guests may use the wet areas of the spa for a fee or have the fee waived by booking a spa appointment. Beauty treatments and massage are available for an extra charge. Spa services are available to guests 18 years old or older.

WEDDING/HONEYMOON

Honeymoon packages are available, and they include complimentary gifts and a voucher for a romantic a la carte dinner. Please contact the resort directly for more information.

CHILD CARE

The kids' club offers entertainment and activities for younger guests. Babysitting and child care is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Grand Palladium Palace Resort & Spa is located 12.5 miles from the Punta Cana International Airport (PUJ).

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required from Dec 21, 2016 - Apr 30, 2017, Jun 16-17, 23-24, 2017, Nov 4-6, 2017 and Dec 24, 2017 - Jan 2, 2018.<

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Non-Smoking Policy
All air-conditioned A La Carte restaurants at the Grand Palladium Resorts in Punta Cana, Riviera Maya and Puerto Vallarta operate as non-smoking facilities. Smoking sections remain available at the open-air restaurants.

Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Punta Cana resort area throughout 2017. Upgrades will take place from May 2, 2017 through December 1, 2017 and will be conducted in such a way as to not interrupt guests' experience.

Below are the upgrades that will take place:

ACCOMMODATIONS - Grand Palladium Punta Cana Resort & Spa
-Rooms will undergo a complete transformation from May 2 through November 2, 2017. These 280 guestrooms will be updated with new furniture and decor as well has renovated bathrooms and terraces.

LOBBY - Grand Palladium Punta Cana Resort & Spa
-The lobby will be receiving a complete facelift from June 1 through October 15, 2017.

ACCOMMODATIONS - Grand Palladium Bavaro Suites Resort & Spa
-From May 15 through September 15, 2017 several rooms in buildings 17, 18, and 19 will be closed as guestrooms are renovated.

POOLS
-The Behique pool along with the Pirate Ship Kid's swimming pool will be closed from August 1 through October 15, 2017. During this time, all guests will have access to the following swimming pools: UVA Swimming Pool (Grand Palladium Punta Cana Resort & Spa), Bavaro Swimming Pool (Grand Palladium Bavaro Suites Resort & Spa) & the Palace Swimming Pool & Adult Swimming Pool (Grand Palladium Palace Resort Spa & Casino).

FOOD & BEVERAGE
-Behique Buffet Restaurant (Grand Palladium Punta Cana Resort & Spa): Will be closed for renovations from August 1 through October 1, 2017.
-Sumptuori Restaurant (Grand Palladium Palace Resort Spa & Casino): Will be closed for renovations from August 1 through December 1, 2017.
-Hemingway Cocktail Bar (Grand Palladium Bavaro Suites Resort & Spa): Will be permanently closed on June 1 and will reopen on October 1, 2017 as a new Brazilian themed a la carte restaurant that will be called Rodizio.
-Beach Club (The Royal Suites Turquesa): This will be an exclusive new addition to The Royal Suites Turquesa. Construction will take place from July 1 through December 1, 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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Deluxe Room
5 days, 4 nights
Travel Dates 8/27 - 12/16
Starting at $789 was $1219
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Junior Suite
5 days, 4 nights
Travel Dates 8/6 - 8/20
Starting at $879 was $1399
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5 days, 4 nights
Travel Dates 1/3 - 1/31
Starting at $1099 was $1639
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6 days, 5 nights
Travel Dates 2/1 - 4/1
Starting at $1339 was $2059
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6 days, 5 nights
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Starting at $1419 was $2069
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