"Excellent service from the beginning till the end. Great prices offered for the excursions,
Will definitely go back" – health4u
4 out of 7 (57%) customers would recommend this product to a friend.Read All Reviews
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April 20, 2013
grand oasis viva
the beaches and pool locations are beautiful, so I would say that's what you primarily pay for location,location ....food and acommadations could be better,also a lot of hidden charges for normally standard issued options such as room safes 6 usd per night, also extra charges for certain restaurants, I thought inclusive meant just that, obviously not, at least not here. but overall we loved the location close to the nightlife so I guess it's a trade off depending on what your priorities are....
This 4 day trip was booked, last minute, as a get away from the wintery weather. We arrived and the first 2 days were cool, rainy and blustery. The third day had more wind with a little bit of sunshine, and our last day was partly sunny but again, very windy. This is going to be quite lengthy, so my apologies.
Despite the disappointing weather, the resort and the people who work there are wonderful! We'll definitely go back again. It was an adult only location and was worth it for us.
We had the all-inclusive package and were issued the black wrist bands. There are different levels of inclusion based on the color of your band. I still don't know how we were lucky enough to get the VIP band, as I selected nothing other than the basics when booking our trip. A few times throughout our stay, we were uncertain if we were going to be charged for our meals, so be sure to have a clear understanding as to what restaurants are included with your bands. We had no additional charges on our bill even though our room number was requested before dining at a few locations.
The beach is lovely. Sandy and kept very clean. We heard that other areas of the beach at other resorts had rocky surfaces.
The staff is very friendly and helpful. The resort is kept spotless and you can find it being swept, cleaned and polished throughout the day.
The food was really good. Breakfast was often at the buffet, but we tried ever other place for dinner.
Dos Lunas was our favorite of the restaurants. They offered Italian fare with a cozy atmosphere.
Go to Las Palmas with an empty stomach, and prepare to have the meat sweats. It's Brazilian style eating, and everything is delicious.
The Mexican restaurant, Maria Bonita, serves a 7 course appetizer sized meal. Set aside 2 hours for this dinner, and head to the buffet when you're done. The food is presented beautifully, and worth the experience, but the time you wait between courses and the small portions will leave you a bit hungry. Definitely something to try once though. Oddly enough, we went here during lunch one day and were presented with a sushi menu. That was good as well.
Because of the weather, we were only able to experience a couple of the outdoor eateries. The taco cart was tasty as was the sushi place. Happy Chicken and The Wimpy weren't open on our one semi-sunny day.
The shows at night were entertaining, but ended around 10 and the place pretty much cleared out. Bring other things to occupy your time if you are expecting nasty weather. There were board games available, but at times, we just wandered around and people watched. I'm sure it would have been different had the weather cooperated.
All in all, a great trip. Great value, good food, beautiful water, pools and lounge areas. Extremely clean and staffed with friendly helpful employees.
One tip, find a bartender you like, tip them well, and enjoy some tasty drinks and great service.
Very expensive, room leaked,24 hr room service was only ok. VERY loud music, - the food very good and if we were drinkers it would've been better. I would NOT recommend this unless you are young, like really loud music, have alot of money to spend and LOVE to eat and drink. VERY disappointed.
From:Los Angeles, CA Age:35-44 Travel:1-2 trips/year
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What's the best excursion? How much should you tip?
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6 questions, 12 answers.
What Type of Package is this?2 answers
I was doing some research about this hotel. Is that package considered Viva Beach of Viva Grand?
11 months ago
This is the Grand Oasis Viva Beach all inclusive package.
How close is this to downtown?3 answers
11 months ago
Our website states, "just 10 min from downtown Cancun, within walking distance of the convention center, shopping, bars and restaurants."
A couple of miled
very close to downtown
How old is this resort2 answers
10 months ago
The Grand Oasis Viva opened in March of 2008 after extensive refurbishment and re-branding from the Oasis chain of hotels.
10 years plus
Will singles feel uncomfortable?2 answers
and what is the cost of a single supplement?
4 months ago
This resort is good choice for singles or families. This resort is close to downtown Cancun as well. If you have questions about pricing, please contact our New Reservation specialists for current specials.
not at all a lot of singles here, also it's an adult only retreat....
Do you have a shuttle from the airport?2 answers
2 months ago
The Grand Oasis Viva does not offer airport transfers. You can purchase transfers as part of your vacation package. The transfers are offered through Olympus Tours.
Yes. The driver to our hotel was entertaining and gave us pointers on where to go and what to do.
How far is the hotel from the airport?1 answer
4 weeks ago
Grand Oasis Viva is located 15 mi (25 min by car) from Cancun International Airport (CUN) and 5 mi (10 min by car) from downtown Cancun.
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Grand Oasis Viva features 165 guestrooms in this 10-story property. Guestrooms are equipped with cable/satellite TV with premium TV channel(s) and pay movies. Business-friendly rooms are equipped with high-speed Internet access and direct-dial phones. Additional amenities include complimentary newspapers, air conditioning, and televisions. Services include housekeeping and wake-up calls.
Amidst dense, tropical foliage, the two pools at Grand Oasis Viva feel more like secret lagoons than resort swimming pools. Even better? These secret lagoons come complete with a swim-up bar.
What We'd Change
The on-site bars at this resort aren't open very late into the night. But because you're just a 10-min cab ride to the center of downtown Cancun, you've got plenty of other options at hand.
Why You Should Go
Whether you're looking for an intimate escape with an on-site spa or a wild time in the city, this resort offers the best of both vacation worlds--the supple sands of Playa Viva and Cancun's thumpin' nightlife.
Daily Maid Service
Laundry Services ($)
Room Service ($)
Scuba Diving ($)
24 Hour Front Desk
Jet Skis ($)
Non-Smoking Rooms (on request)
Massage/Spa Treatments ($)
Wedding Services ($)
Dry Cleaning Services ($)
24 Hour Room Service ($)
Bell Staff Service
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Beach Hammocks and Umbrellas (complimentary)
Loungers at Beach and Pool
Tour and Island Information
Beauty Salon ($)
Room Service - Limited
Car Rental Available ($)
Gift Shop ($)
Doctor on call 24 hours
Nearby Excursions & Attractions
Bars and Nightlife
Chichen Itza and Coba Ruins
Jet Ski Rentals
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.
Grand Oasis Viva
Blvd Kukulcan Km 8.5 Hotel Zone
+52 998 848 7600
Grand Oasis Viva Beach Hotel in Cancun: Full-Service Spa, Sand and
Sultry Cancun Nightlife
It's time to set your sights on the glistening, golden sands and radiant
blue-green surf at the hip, all-inclusive, all-adult Grand Oasis Viva Beach
Hotel in Cancun. Located right on the coast in Cancun's Hotel Zone, Grand Oasis
Viva Beach Hotel is just 10 min from downtown Cancun, within walking distance
of the convention center, shopping, bars and restaurants. The resort gives
guests an ideal mix of fun and relaxation, with equally easy access to the
waters of the Caribbean and the hum of the city.
With direct access to 650 ft of Playa Viva, guests of the Grand Oasis Viva
Beach in Cancun can relax on any one of a number of chaise lounges placed
strategically beneath the shaded cover of palapas and swaying palms. The nearby
Beach Bar stands ready to soothe if you should become parched, while two
beachfront pools surrounded by meticulously manicured gardens of indigenous
flora and fauna most certainly live up to the name of "Oasis." An inviting
infinity pool looks as if it simply disappears into the horizon, and together
the pools resemble nothing short of paradise, with a convenient swim-up bar for
those who just can't bear to get out of the water.
Toweling off is worth the effort when six on-site restaurants beckon! Try
authentic Brazilian fare at Rodizio, or savor a delicate ceviche at the on-site
fish and seafood restaurant, Cocoa. Nighttime entertainment ranges from live
shows poolside to late-night watering holes like the Cocktail Bar and the VIP
Bar. Should festivities move into the wee hours of the morning, eager night
owls find it's a short cab ride to the heart of Cancun's famous nightlife.
Wind up or down with an aerobics class any day of the week, or hop a
catamaran to see the shore from atop the waves. After a busy day you can
comfortably retire to your room, which comes complete with in-room Wi-Fi and a
fully stocked mini bar.
This hotel is All-Inclusive
Breakfast, lunch, dinner and snacks
Unlimited food and drink (domestic liquors)
Taxes and gratuities
This hotel includes unlimited food and drinks, but may not include some
restaurants. Please check with the front desk for details.
Type: Buffett & Rodizzio Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3:30pm;
Dinner - daily, 6:30pm-10:30pm Description: Indoor reservation featuring a buffet and rodizzio fare.
Reservations are required. Dress code: Casual for breakfast and lunch. Elegant casual for
Type: International Buffet Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3:30pm;
Dinner - daily, 6:30pm-10:30pm Description: Informal restaurant offering excellent buffets for
breakfast, lunch and dinner. Dress code: Casual
Type: Mexican Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm Description: Air-conditioned restaurant decorated in Mexican style and
offering delicious Mexican food. Reservations are required. Dress code: Casual.
Type: Japanese Hours: Daily, 11am-5pm Description: Sushi bar located by the swimming pool, offering a wide
range of Asian foods with show cooking. Dress code: Casual.
Type: Snacks and Fast Food Hours: Daily, 11am-6pm Description: Located next to the beach and swimming pool on a terrace
surrounded by palm trees and offering delicious fast food and drinks.
Dos Lunas Type: Italian Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm Description: Air-conditioned a la carte restaurant serving traditional
Italian cuisine and freshly made pizzas. Reservations are required. Dress code: Casual. Beachwear is not allowed.
Cocoa Type: Seafood Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm Description: Informal, a la carte restaurant offering local fish and
seafood with a wide selection of ceviches. Located on the beach at the Grand
Oasis Viva Beach.
Hours are subject to change.
Located at the Grand Oasis Viva Beach. Daily, 6pm-midnight.
Located at the Grand Oasis Viva Beach.
Indoor lobby bar.
Located at the Grand Oasis Viva Beach. Daily, 10am-5pm.
Located at Kori. Daily, 6pm-midnight.
Located between the two hotels. Daily, 11am-7pm.
Outdoor Snack Bar. Open daily.
Swim-Up Bar Outdoor pool bar. Open daily.
The resort offers direct access to Playa Viva--650 ft of pristine beach with
palapas for shade, chaise lounges and towels. The beach is supervised by
Lush gardens surround the resort's two beachfront pools, including a new
infinity pool, creating a true oasis and peaceful sanctuary for relaxation.
Umbrellas, sun loungers and towels are available at the pool.
Available for an additional charge
The resort offers convenient access to Cancun Golf Club at Pok-ta-Pok, less
than 3 mi (5 km) from the resort. Featuring a gorgeous Caribbean landscape,
this 18-hole golf course is the perfect spot for players to lower their
handicap or improve their swing for an additional charge.
Wi-Fi access is available in guest rooms for an additional charge.
Grand Oasis Viva features a full-service spa with professional staff for an
additional charge. Daily, 8am-8pm.
Grand Oasis Viva offers a variety of wedding packages and services, including an
on-site wedding planner to arrange all the details for an additional charge.
Contact the resort directly for more information.
Grand Oasis Viva is an adult-only resort. No child care is available.
Grand Oasis Viva is located 15 mi (25 min by car) from Cancun International
Airport (CUN) and 5 mi (10 min by car) from downtown Cancun.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
The minimum age to check-in at any Oasis Resort is 18.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
Student/Youth Travelers are defined by the resort as any guest under the age of
25 traveling without their legal parent/guardian. Please be advised that Spring
Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at
this resort. This policy applies year round. If you do not adhere to the
Student/Youth Policy, your reservation will be canceled and you will be
notified accordingly. Resorts reserve the right to deny check-in.
Oasis Runaway Program
Guests staying at any of the Grand Oasis Resorts in Mexico on an all-inclusive
basis will be able to visit and enjoy the other Grand Oasis, Oasis Sens, or
Oasis resort for the day, having access to all food and beverage outlets and
resort facilities. Fees may apply to some Live Entertainment. Guests are
required to visit the Oasis Plus concierge desk to make arrangements one day
prior to visiting any other Oasis participating resort. Transportation cost is
Please Note: this program will not be available at the Grand Oasis Cancun or
Oasis Cancun from Feb 18 - April 3, 2013 and additional blackout dates may
All hours, fees, amenities, information and services are subject to change