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Grand Oasis Tulum

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $529 All-Inclusive
Info Customer Reviews Questions & Answers

Off the beaten path. That's the phrase that most describes this crazy beautiful gem that's nestled away in luscious natu ... More

Customer Rating 157 Reviews
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.7
3.8 out of 5
"Everything about the Grand Oasis Resort was perfect! My husband and I went here as a get away for our 15th wedding anniversary. It exceeded our expectations! We have never been so pampered in our lives..." – brky
125 out of 178 (70%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.7
3.8 out of 5
"Everything about the Grand Oasis Resort was perfect! My husband and I went here as a get away for our 15th wedding anniversary. It exceeded our expectations! We have never been so pampered in our lives..." – brky
125 out of 178 (70%) customers would recommend this product to a friend.
bf and I at the pool with the view View from our room Deck from room View from the room The Grand Side - our room was on the second floor View from room #2 - Sian Ka'an Suite, ground floor Grand Oasis beach Shrimp Scampi from the Seafood restaurant Dinning Buidling Beach Room ocean view Hammock provided by resort View from room #1 - Sian Ka'an Suite, floor 2 Room view View from pier Picture on the beach View of Adult Only Pool from Our Room View from pier sunrise in paradise Pool overlooking the beach
All Customer Reviews
1-4 of 157 reviews. Sort by
April 24, 2017
Awesome resort

THIS RESORT WAS AWESOME OVERALL. THE FOOD WAS DELICIOUS, THE STAFF WAS VERY NICE & IT WAS A VERY CALM RESORT, JUST LIKE ADVERTISED. NOELE AT "COFFEE & ME" WAS THE BOMB EVERY MORNING! AND THE LADY AT THE BREAKFAST BUFFET THAT MADE THE OMELETS: DELISH!! WE DID HAVE A SMALL PROBLEM WITH THE STAFF UNDERSTANDING US, THEY SPOKE VERY LITTLE ENGLISH. WE WENT FOR 5 DAYS, 6 NIGHTS & THE AIR CONDITIONING WAS OUT FOR 3 OF THE DAYS WHICH WAS VERY IRRITATING & EVERYONE HAD A DIFFERENT STORY AS TO WHY. WE SPOKE TO OTHER GUESTS & APPARENTLY OUR WHOLE BUILDING WAS OUT. JUST AN FYI: WE WERE PUT ON THE 3RD FLOOR & THERE WERE NO ELEVATORS, THOUGHT THIS MIGHT BE A PROBLEM FOR SOME. THEY KEPT THE HOTEL VERY CLEAN, NO BUGS OR DIRT. THE BEACH WAS ALSO VERY CLEAN & RELAXING. IT TOOK ABOUT 1&1/2 HOUR TO REACH THIS RESORT FROM THE AIRPORT BUT IT WAS VERY SMOOTH TRAVEL. EVERYONE WAS VERY HELPFUL & THERE IS NO WAY YOU COULD GET LOST, EVERYONE WAS DIRECTING PEOPLE VERY WELL. WE COULDN'T SNORKEL BECAUSE THE WINDS WERE TOO HIGH BUT TAKE YOUR OWN GOGGLES, WE SAW BEAUTIFUL FISH, TURTLES, JELLYFISH & EELS SWIMMING WITH US RIGHT AT THE BEACH! THE WATER WAS PRETTY CALM BECAUSE YOUR IN A COVE SO IT WAS PERFECT! BARELY ANY SEAWEED EITHER!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: OHIO
Age: 25-34
Travel: 1-2 trips/year

April 24, 2017
DO NOT STAY HERE!

We paid for an upgraded room in the Sian Kaan section of the hotel. The room we thought we paid for is not what we got and the room smelled like a sewer. The hotel had many leaks in the rain and is in poor disrepair. Hotel staff was rude unwilling to give us anything different and slow to respond.. We were promised meals at 5 restaurants but were never able to get a reservation and when we did the hotel called and cancelled it. We had to eat every meal at the buffet which was 3 or 4 dishes rotated and covered in flies. The housekeeping was not consistent. Our room was noisy and there were children in the adult only section. We feel like we had to work at our vacation with all the issues and that we waisted our precious time and money. We have traveled alot and many times to Mexico and this was by far the worst hotel and trip we have had. SO VERY DISAPPOINTED.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Parker, CO
Age: 45-54
Travel: 7+ trips/year

April 19, 2017

We had a wonderful time. The staff was great, and the service was good! Only concern was we upgraded to a beachfront room with a patio, and paid 300 dollars more, and never received. Furthermore, we were told with this 300 dollar upgrade we would have free 24 hour room service. NOT TRUE! We had NO room service for free. Overall though, we got over are disappointment of being scammed, and really enjoyed our stay. Word to the wise, don't upgrade when you get there, because, there is no such thing! Over all though, a beautiful resort!


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Was this helpful? Yes No
Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Minnesota
Age: 35-44
Travel: 1-2 trips/year

April 17, 2017
Excellent vacation

We are a family of 4 who had an AMAZING stay at Grand Oasis Tulum. It is a picturesque resort in the jungle with great accommodations. The kids' pool area is perfect for children of all ages. The swim up bar for kids and adults is a perfect addition to the pool area. The service can be slow, but the staff is exceptionally friendly, which made us not mind waiting for food, etc. I would definitely return to this resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Howell, NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

Grand Oasis Tulum's rooms are equipped with A/C, private bathroom, TV with cable service, beach towels, hair dryer, direct dial telephone ($), iPod docking station, and amenities.

Room Details

Grand
Hotel/Studio Unit Details

Grand Plus Ocean View
Hotel/Studio Unit Details

Oasis Sian Ka'an Club (Adults-Only)
Hotel/Studio Unit Details

What's to Love

Living large and chillaxing seaside where your feet melt into the soft, sugary sand .

Ogling at the vibrant, spectacular coral reef. Snorkeling gear is free, plus you can dip into the free snorkeling tour.

Stress-ousting, mind-melting spa services.

Trekking around Tulum and gazing at the view of hypnotic, crazy blue waves.

Hanging with the sea turtles at nearby Akumal. Splish splash.

Sending your little ones off to the Kids' Club for movies & games while you escape to Beach Chill Central.

 

What We'd Change

The resort is located about an hour away from the airport, but if you want to get away from it all, this is the place to be.

 

Why You Should Go

It's 60 miles from the airport - it's a drive, but when arrive, you'll be far away from the real world.

You can improve your game on two tennis courts. Love-Love.

There's yoga, pilates, water aerobics plus a gym/fitness center to keep your beach bod beachtastic.

Upgrade to Grand Plus room and you'll get all the best perks - free Wi-Fi, VIP lounge, spa discounts and more.

For experienced divers, there's scuba nearby. If that's not your thang, there's fishing. Both for a fee.

Available Amenities

  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Spa ($)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Bicycle Rental
  • Audio-Visual Equipment ($)
  • 12 Restaurants
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 11 Bars/Lounges
  • 24 Hour Room Service ($)
  • Safe Deposit Box ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Tennis Courts
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dining
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fitness Center
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Horseback Riding
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Oasis Tulum

Club Oasis Akumal Km 251 Chetumal-Pto Juarez

+52 98 48 75 7300

Hotel Description

Grand Oasis Tulum: All-Inclusive, All-Amazing Gem Nestled in Eden

Off the beaten path. That's the phrase that most describes this crazy beautiful gem that's nestled away in luscious natural beauty. The delicious beach has an exquisite unusual shape that you'll love, and when you want to explore, you can check out the amazing coral reef. After that (or before, makes no difference), head to the pool for some serious relaxation. For the best views, you'll love chillin' at one of the rooftop plunge pools. There's a Kids' Club where your little ones will squeal with excitement while you de-stress at the spa. Want more? The breath-stealing views alone are hypnotizing. You could sit in front of the dreamy water and crazy blue sky with a drink for hours and not even notice the time.

OASIS LOVES NATURE, ARE U READY?



DINING

Grub, glorious grub. Where to start? Here's a sampling menu of flavors: gourmet Mexican, Brazilian steakhouse and fresh seafood. Mediterranean, Asian and Arabian Fusion. And many other snacky places, breakfast venues and buffets. Even sushi. Dig in.

Careyes
Type: Mexican Gourmet
Hours: Closed Monday. Tues-Sun, 6:30pm-10pm
Description: Enjoy gourmet Mexican food in a comfortable, indoor setting. Reservations are required.
Dress code: Elegant casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Terraza Careyes
Type:
Seafood
Hours: Daily, 12:30-3:30pm
Description: Features fresh seafood dishes in a casual, indoor setting.
Dress code:
Casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Akeru
Type:
Sushi & Ceviches
Hours: Open daily
Description: Features fresh sushi and ceviches.
Dress code:
Casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Steakhouse
Type:
Brazilian Steakhouse
Hours: Closed Sunday. Mon-Sat, 6:30pm-10pm
Description: Sink your teeth into succulent steaks and other gourmet dishes.
Dress code:
Elegant casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Sarape
Type:
Mexican
Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Enjoy fine Mexican dishes with a casual, indoor atmosphere. Dinner reservations required.
Dress code: Casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Dos Lunas
Type:
Italian
Hours: Dinner - daily, 6:30pm-10:30pm
Description: Traditional Italian cuisine. Reservations are required
Dress code: Elegant casual


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Arrecifes
Type:
International Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: Expansive buffet with a casual, indoor atmosphere.
Dress code:
Casual

Terraza Arrecifes
Type:
Snacks
Hours: Daily, 10:30am-5pm
Description: Snack service with comfortable, outdoor seating.
Dress code: Casual

Hippie Chic Grill
Type:
Grill
Hours: Open daily
Description: Serving a variety of snacks featuring white-meat chicken.

Maki Taco
Type:
Fusion
Hours: Open daily
Description: Dine on delicious Mexican-Japanese fusion cuisine.


Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Cocoa
Type:
Steak & Grill
Hours: Open daily

Restrictions: Only available for guests in the Grand or Grand Plus rooms.

The White Terrace
Type:
Mediterranean
Hours: Open daily

Bites at Smart Tulum
Type:
Mediterranean
Hours: Open daily

The White Terrace at Smart Tulum
Type:
Gastrobar
Hours: Open daily

All hours are subject to change



BARS/NIGHTLIFE

It's always 5:00 somewhere, which means the drinks are on and flowing all over this blessed resort. You can find adult beverages in the lobby, on the beach, by the pool or on the roof. Here's to you, Beach Citizens.

Cafe del Mar
Outdoor rooftop bar. Daily, 10am-7pm

Beach Bar
Outdoor beach bar. Daily, 9am-5:30pm

Coffee & Me
Coffee bar. Daily, 10am-11pm

Martini Piano Bar
Lobby bar. Daily, 10am-1am

Dos Lunas Bar
Located inside Dos Lunas Restaurant. Daily, 10am-10:30pm

Sarape Wet Bar
Outdoor pool bar. Daily, 10am-7pm

Sarape Bar
Located inside Sarape restaurant. Daily, 10am-1am

Nori Wet Bar
Daily, 10am-1am

Akeru Beach Bar
Outdoor beach bar. Daily, 10am-6pm

Disco Theater Bar
Located near the theater. Daily, 9:30am-1am

Havana Cigar Bar
Open daily. Fees apply.

Sian Ka'an Beach Club
Open daily.

Coffee & Me at Smart Tulum
Open daily.



BEACHES AND POOLS

You've got direct access to one of the most aahh-some sandy spots in all of Mexico, Akumal Beach. But it gets sunnier: the coral reef is beyond epic. The pools aren't too shabby either. There are five glistening cement ponds, even a kids' pool, to choose from. Jump in.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Swimming

Available for an additional charge:

  • Fishing
  • Scuba diving (free lesson in pool)

Land

  • Tennis
  • Bicycles
  • Beach volleyball

Golf
Grand Oasis Tulum features a pitch-and-putt course where guests can practice their swing on the driving range or putting green. Bring your own equipment or rent some from the resort's clubhouse. If you're looking for a full game, there's an 18-hole course located next door.



INTERNET

Grand Oasis Tulum offers Wi-Fi throughout the resort for an additional charge.

SPA SERVICES

Kin Ha Spa offers a full range of options to help you feel relaxed and rejuvenated. Treatments include:
  • Swedish Massage
  • Lymphatic drainage
  • Hot Stone Therapy
  • Aromatherapy
  • Reflexology


WEDDING/HONEYMOON

Let the wedding experts at Grand Oasis Tulum turn your dream wedding into a reality. As part of these services, guests can take advantage of a wedding gazebo and exclusive areas for banquets, special packages for honeymoons and much more. Please contact the resort directly for more information.

CHILD CARE

Grand Oasis Tulum features a supervised Kid's club for children ages 4-12 for an additional charge.

ADDITIONAL INFORMATION

Location
Grand Oasis Tulum is located 60 miles from Cancun International Airport (CUN) and a few miles away from Tulum archeological site and Akumal.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Length of Stay
A 3 night minimum stay is required for travel Sept 15-17, 2016.

Holy Week
In observance of Holy Week, some resorts in Mexico may put limits on the use of motorized water sports and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 5/1 - 7/9
Starting at $529 was $1049
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