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Grand Oasis Palm

Mexico - Cancun

Our Rating
4 Nights with Air from $609 All-Inclusive
Info Customer Reviews Questions & Answers

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-frien ... More

Customer Rating 209 Reviews
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
3.8
Dining Options
 
3.5
Room Comfort
 
3.8
3.7 out of 5
"I had a great time. Let me say that this is not the most exciting place, but if you are looking to relax and get away, this is it. I hardly ever left my hammock!" – snowgirlsam
178 out of 251 (71%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
3.8
Dining Options
 
3.5
Room Comfort
 
3.8
3.7 out of 5
"I had a great time. Let me say that this is not the most exciting place, but if you are looking to relax and get away, this is it. I hardly ever left my hammock!" – snowgirlsam
178 out of 251 (71%) customers would recommend this product to a friend.
Awesome Pool Area One of the more chill bars at the resort That was our Infinity pool at Grand Oasis Riviera Maya enjoying the time here A nice morning 6 am Great pool Beach was fabulous The view from directly outside the hotel Breakfast is served here! View from Room at Grand Oasis Caribbean Resort From our room View on our balcony View of the pool from our room, to the a little outdated pool and very small beach. The gorgeous beach Pool side --2013 looking out our window
All Customer Reviews
1-4 of 209 reviews. Sort by
September 6, 2016
Not the worst resort in cancun but not the best

The resort itself was beautiful the room was great the view was amazing and most of the employees where great as well, the big thing we did not like was how they had these separate workers that would constantly bother you about spa treatment and shopping everytime we got off the elevator it started to get annoying. Besides that the pools where great the beach was beautiful and the food was good. Our flight there was perfect no issues at all, getting back was a whole other story long story short we won't be using AA airlines next time!

Not the worst resort in cancun but not the best Not the worst resort in cancun but not the best
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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Boston
Age: 25-34

August 22, 2016
Grand Oasis Palm

The resort is average at best and the first disappointment is the failure to greet you by trained staff at the desk or friendly personnel at the curb. The elevators in this hotel are a huge aggravation factor, too small, too few and hold only a few passengers with no A/C. They boast of many choices of restaurants- but what we found was more of the same at each one expect for the Sushi restaurant- Maki Taco. Unfortunately, I got extremely ill from a stomach bug that cost me a day of vacation. To enjoy this hotel you have to understand that all of the amenities from Oasis Palm are available to you- and utilize the kids pool over there- which our kids loved. Oasis Cancun is also a sister resort and you can get a free day pass there- so you are not limited. It is what we were going to do if I wasn't sick our whole last day. I cannot say that we would go back there especially after my illness.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
User Image

From: Greenville, NC
Age: 35-44
Travel: 3-6 trips/year

August 15, 2016
grand oasis

Grand Oasis Palm was a beautiful vacation location for families with children. I would have preferred an only adult location or at least that the children partook of the children section instead of using the adult activities. My personal opinion, the pool area should have stayed open past eight pm and that they serve different meals at every restaurant. Every good location and buffet with the exception of the two restaurants in the hotel served the same exact food. No varieties. Their customer service was great. All requests were filled, and their attendants were always on call and available. The worst experience was the elevator situation. For a place that holds over 600 people at any given time, there should be more than two elevators that can hold more than 6 people at a time.


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Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: PENNSYLVANIA
Age: 35-44
Travel: 3-6 trips/year

August 9, 2016
ok resort

This resort is not good specially the elevator service is bad you have to wait for elevator over ten minutes and their is no fan in the elevator. to dine you have to wait in line for so long. service is good not very good. the beach and the swimming pool is nice


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Overall Rating: 2
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Washington DC
Age: 55-64
Travel: 1-2 trips/year

Room Information

All rooms have gorgeous views and equipped with A/C, private bathroom, TV with cable service, coffee maker, hair dryer, direct dial telephone ($), mini-bar, and amenities.

Room Details

Grand
Hotel/Studio Unit Details

Grand Plus
Hotel/Studio Unit Details

What's to Love

Perching on a comfy lounge chair on one of Cancun's favorite slices of white sands. Tranquil waves soothe you.

Got kids? Perfect. Tons of kid-friendly restaurants and a Kids Club that will make their day.

Booking a Grand Plus room gets you all kinds of fun perks, like free Wi-Fi, upgraded mini-bar, private beach club, VIP lounge and more.

Kicking it up at night at the disco or at one of the live shows. Oasis knows how to throw down.

Getting pampered at the luscious Kin Ha Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

 

What We'd Change

A swim-up bar on-site would be nice. The pools are gorgeous, though, and a swim-up bar is located right next door if paddling your way to a cool drink is a must.

 

Why You Should Go

Located just a quick 20 minutes from the airport and close to downtown Cancun.

Bar tenders are on point. Sit back, relax and let them serve you your favorite fruity cocktail.

The friendly and helpful staff keeps everything neat and tidy, plus caters to you all day.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Check with the concierge about buying day passes to the other Oasis Resorts.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Beach Parties
  • Medical Services ($)
  • Nightclub/Disco
  • Shopping
  • Multilingual Staff
  • Catering
  • Snack Bar
  • 10 Restaurants
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Secretarial Services
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Translation Services
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Squash
  • Sauna ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Beach Towels
  • Tour and Island Information
  • Evening Entertainment
  • In-Room Safe ($)
  • ATM/Banking ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Nightlife
  • Shopping
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Oasis Palm

Blvd Kukulcan, Km. 4.5 Seccion C - Lote 1

+52 998 848 7500

Hotel Description

Grand Oasis Palm in Cancun: Celebrate Mexico at this Grand All-Inclusive Resort

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-friendly activities and restaurants, plus a Kids Club that will make this vacay the most fun for the little ones. And this getaway shines the spotlight on Mexican culture with dining, dancing and decor. Most important, the food is delicioso.

OASIS LOVES MEXICO, ARE U READY?



DINING

With a flare for celebrating Mexico, your dining here will feature a variety of Mexican-inspired restaurants - gourmet Mexican, Mexican fusion, and Mexican sushi fusion. Plus lots of kid-centric places for the little ones. Beach appetit.

Sisal
Type:
Buffet & Yucatan Corner
Hours: Breakfast - daily, 6:30am-10:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: Informal restaurant offering excellent buffets for breakfast, lunch and dinner.
Dress code:
Casual.

Las Palmas
Type: Buffet & Rodizzio
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-4pm; Dinner - daily, 6:30pm-10:30pm
Description: A la carte restaurant, serving breakfast, lunch and dinner. Dinner reservations are required.
Dress code: Casual

Careyes
Type: Mexican
Hours: Daily, 6:30pm-10:30pm
Description: A la carte restaurant, serving gourmet Mexican cuisine. Children under the age of 10 are not allowed. Dinner reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Las Agaves
Type:
Guadalajara Restaurant
Hours: Daily, 6:30pm-10:30pm
Description: Serving authentic cuisine that is sure to please. Dinner reservations are required.
Dress code: Casual

La Cantina
Type:
Mexican
Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description:
Magnificent Mexican buffet, serving national specialties with made-to-order show cooking.
Dress code: Casual

Dos Lunas
Type: Mediterranean
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Mediterranean buffet located at the Oasis Palm, offering Old World favorites. Dinner reservations are required.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

La Bamba
Type:
Veracruz Seafood
Hours: Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

Sushi by Makitaco
Type: Mexican Sushi Fusion
Hours: Daily, noon-5pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed

The White Box
Type: Gastropub
Hours: Lunch - daily, 1pm-4pm; Dinner - daily, 6:30pm-10pm
Description: Dine on a variety of pub-fusion foods.

Terraza Helados
Type: Pasta & Pizza
Hours: Open daily
Description: Enjoy favorites from home, a variety of pizzas and pastas.

Terraza Agaves
Type: Tacos
Hours: Open daily

Isla Mujeres
Type: Snacks
Hours: Daily, 11am-5pm
Description: Serving snacks throughout the day.

Pirates del Caribe
Type: Food Court
Hours: Open daiy.

Sweet Palm
Type: Candy Store
Hours: Open daiy.

All hours are subject to change.



BARS/NIGHTLIFE

The inventive bar tenders are ready to mix up whatever your heart desires. And, you've got ten bars to try, including a Tequila Lounge, exclusive to the Grand. Salud, beach lovers.

Sports Bar
Sports bar, Daily, 10am-5pm. Disco, Daily, 7pm-1am.

Swim-up Bar
Daily, 10am-6pm.

Sushi Bar
Daily, 10am-10:30pm.

Isla Mujeres
Daily, 11am-6pm. Bar, Daily, 10am-10:30pm.

Ricon Del Cafe
Serving coffees and cocktails. Daily, 10am-11pm.

Tequila Lounge
Indoor lounge. Open daily.

La Cantina
Indoor bar. Open daily.

Coffee & Me
Open daily.

Havana Cigar Bar
Open daily. Extra charges apply.

Sian Ka'an Beach Club
Open daily. *Available only for those in Grand Plus rooms.



BEACHES AND POOLS

The lush, beachy shores here are ideal for lounging the day away. Grab some snorkeling gear because the waves are gentle (perfect for the kiddos.) Plus, you can spend your day at the epic infinity pool where all you have to do is swim on over to the bar for a refreshing adult beverage. If you're in a Grand Plus room, you get reap the comforts at the private beach club with Bali beds. You're welcome.

SPORTS/ACTIVITIES

Water

  • Paddle boats
  • Kayaks
  • Surfboards

Land

  • Tennis
  • Squash
  • Multipurpose courts

Golf
The resort offers guests complimentary greens fees at the 9-hole par 3 golf course located at Grand Oasis Cancun. Transportation, clubs and balls are not included. Daily, 8am-4:30pm.



INTERNET

Grand Oasis Palm offers Internet access is available for an additional charge.

SPA SERVICES

Grand Oasis Palm offers a full-service spa, designed to offer the latest body and beauty treatments to soothe away the stresses of daily life. Daily, 9am-8pm.
  • Massages
  • Body wraps
  • Specialized treatments
  • Exfoliation
  • Facials


WEDDING/HONEYMOON

Grand Oasis Palm is the perfect spot to tie the knot. Wedding packages are available to ensure your day is unforgettable.

CHILD CARE

The Kidd-O Zone provides outdoor fun for the kiddos with a "splash zone" that includes a beach area just for the kids, a mini-water park with slides, trampoline, inflatable water tubes and more, plus activities galore. Open daily, 9am-10pm.
  • Splash Zone - water park
  • Cooking lessons
  • Movies
  • Game room
  • Overnight club
  • Pool and slide
  • Playground
  • Princess Playtime Room - bring your favorite story book fairy tale to life
  • Pirates del Caribe Food and Beverage Plaza - outdoor market place with kid-friendly restaurants
  • Captain Hook's pirate ship - sailing weekly with kid-focused fun such as treasure hunts, games and a pirate show
  • Babysitting available for an additional charge.


ADDITONAL INFORMATION

Location
Grand Oasis Palm is located 25 min by car from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Length of Stay
A 3-night minimum stay is required for travel Sept 15-17, 2016.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • 2 Kids 12 & Under Stay & Eat Free
  • Travel: August 17 - December 23
  • Book By: December 17
  • Grand Room
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