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Grand Oasis Palm

Mexico - Cancun

Our Rating
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-frien ... More

Customer Rating 276 Reviews
Value
 
3.8
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.4
Room Comfort
 
3.7
3.6 out of 5
"Before buying this package I read all the reviews posted so I was a little worried about the hotel. Well from the moment I got there (11:00 am Friday) to the time we left (2:30 pm Thursday) I was treat..." – Pepe305
220 out of 328 (67%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.4
Room Comfort
 
3.7
3.6 out of 5
"Before buying this package I read all the reviews posted so I was a little worried about the hotel. Well from the moment I got there (11:00 am Friday) to the time we left (2:30 pm Thursday) I was treat..." – Pepe305
220 out of 328 (67%) customers would recommend this product to a friend.
enjoying the time here Breakfast is served here! Infinity pool at Grand Oasis Riviera Maya Awesome Pool Area looking out our window Great pool A nice morning 6 am From our room View of the pool from our room, to the a little outdated pool and very small beach. The view from directly outside the hotel Pool side --2013 One of the more chill bars at the resort Beach was fabulous View from Room at Grand Oasis Caribbean Resort Morning at one of the pools The beach The gorgeous beach View on our balcony That was our
All Customer Reviews
1-4 of 276 reviews. Sort by
July 23, 2017
Good with some remarks

It is a family oriented resort, which can be positive in case you have children (there are activities all day long) but also can be negative, as children are normally noisy.... Food is good. Make sure you visit the a la cart restaurants Pool and beach are also very good... Room was average. I mean, We had an issue with the AC (too noisy), they repaired but the problem came back. In general, I would recommend...


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: MS, US
Age: 35-44

July 18, 2017
One Good Week

The location of the Grand Oasis Palm was a big plus for us. Nearby (about .25 mile) was a Catholic church which we attended on Sunday. Also convenient were the OXXO store and a convenience/pharmacy store. The main bus line stops (R-1, R-2 and R15) were about 300 yards away: cost per trip about 80 US cents--much better than driving. We visited both Mexican markets using local buses. The ride itself is an experience. All the pools and the beach were good. All the restaurants were superb in food variety, quality and cleanliness. The resort staff went out of their way to make our stay more than just pleasant. Several of them offered musical entertainment--mariachis, harp and marimba, vocalists. We decided to pay for a lobster dinner and were given a two for one deal. Each of us got a whole large lobster cut in two and was good. My grandkids ate half of mine and half of my daughter's--this was in addition to the included seafood (free) dinner. Overall, we rated the food better than that of cruise ship--which is also very good. An on-site agent from Iscaret.tours set us up for the three tours which we took and gave us a 25 percent discount. She followed up at each departure to insure all was well. All the tours were very well organized and the buses were air conditioned and acceptable. We never lacked for bottled water which was provided daily in our mini refrigirator. I could go on.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Huntsville, Alabama
Age: Over 65
Travel: 3-6 trips/year

July 12, 2017
Good Experience

My overall experience was good in the Hotel. The service of the Housekeeping crew was excellent, as well at the Restaurants and Bars. However the front desk service wasn't great, sometimes it feels that they were doing us a favor, specially when I had to exchange money and at checkout.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Allendale, NJ
Age: 45-54
Travel: 1-2 trips/year

July 5, 2017

This was time 3rd time to visit this resort. The last time was 2014. I will not go back to this location again! The beach is more like a lake. The a/c went out twice, wifi worked sporadically and the service has gone downhill. I asked for a volleyball to play with my son & the resort only had ONE which could only be used at 12:30....still waiting on it. (I offered to purchase it.) Also, it has one elevator for 10 floods and it is dreadfully slow!


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Dallas, TX
Age: 35-44
Travel: 1-2 trips/year

Room Information

All rooms have gorgeous views and equipped with A/C, private bathroom, TV with cable service, coffee maker, hair dryer, direct dial telephone ($), mini-bar, and amenities.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean View (available beginning 12/22/17)
Hotel/Studio Unit Details

Grand Plus Ocean View (available until 12/21/17)
Hotel/Studio Unit Details

What's to Love

Perching on a comfy lounge chair on one of Cancun's favorite slices of white sands. Tranquil waves soothe you.

Got kids? Perfect. Tons of kid-friendly restaurants and a Kids Club that will make their day.

Booking a Grand Plus room gets you all kinds of fun perks, like free Wi-Fi, upgraded mini-bar, private beach club, VIP lounge and more.

Kicking it up at night at the disco or at one of the live shows. Oasis knows how to throw down.

Getting pampered at the luscious Kin Ha Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

 

What We'd Change

A swim-up bar on-site would be nice. The pools are gorgeous, though, and a swim-up bar is located right next door if paddling your way to a cool drink is a must.

 

Why You Should Go

Located just a quick 20 minutes from the airport and close to downtown Cancun.

Bar tenders are on point. Sit back, relax and let them serve you your favorite fruity cocktail.

The friendly and helpful staff keeps everything neat and tidy, plus caters to you all day.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Check with the concierge about buying day passes to the other Oasis Resorts.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Beach Parties
  • Medical Services ($)
  • Nightclub/Disco
  • Shopping
  • Multilingual Staff
  • Catering
  • Snack Bar
  • 10 Restaurants
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Secretarial Services
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Translation Services
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Squash
  • Sauna ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Beach Towels
  • Tour and Island Information
  • Evening Entertainment
  • In-Room Safe ($)
  • ATM/Banking ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Nightlife
  • Shopping
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Oasis Palm

Blvd Kukulcan, Km. 4.5 Seccion C - Lote 1

+52 998 848 7500

Hotel Description

Grand Oasis Palm in Cancun: Celebrate Mexico at this Grand All-Inclusive Resort

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-friendly activities and restaurants, plus a Kids Club that will make this vacay the most fun for the little ones. And this getaway shines the spotlight on Mexican culture with dining, dancing and decor. Most important, the food is delicioso.

OASIS LOVES MEXICO, ARE U READY?



DINING

With a flare for celebrating Mexico, your dining here will feature a variety of Mexican-inspired restaurants - gourmet Mexican, Mexican fusion, and Mexican sushi fusion. Plus lots of kid-centric places for the little ones. Beach appetit.

Sisal
Type:
Buffet & Yucatan Corner
Hours: Breakfast - daily, 6:30am-10:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: Informal restaurant offering excellent buffets for breakfast, lunch and dinner.
Dress code:
Casual.

Las Palmas
Type: Buffet & Rodizzio
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-4pm; Dinner - daily, 6:30pm-10:30pm
Description: A la carte restaurant, serving breakfast, lunch and dinner. Dinner reservations are required.
Dress code: Casual

Careyes
Type: Mexican
Hours: Daily, 6:30pm-10:30pm
Description: A la carte restaurant, serving gourmet Mexican cuisine. Children under the age of 10 are not allowed. Dinner reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Las Agaves
Type:
Guadalajara Restaurant
Hours: Daily, 6:30pm-10:30pm
Description: Serving authentic cuisine that is sure to please. Dinner reservations are required.
Dress code: Casual

La Cantina
Type:
Mexican
Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description:
Magnificent Mexican buffet, serving national specialties with made-to-order show cooking.
Dress code: Casual

Dos Lunas
Type: Mediterranean
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Mediterranean buffet located at the Oasis Palm, offering Old World favorites. Dinner reservations are required.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

La Bamba
Type:
Veracruz Seafood
Hours: Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

Sushi by Makitaco
Type: Mexican Sushi Fusion
Hours: Daily, noon-5pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed

The White Box
Type: Gastropub
Hours: Lunch - daily, 1pm-4pm; Dinner - daily, 6:30pm-10pm
Description: Dine on a variety of pub-fusion foods.

Terraza Helados
Type: Pasta & Pizza
Hours: Open daily
Description: Enjoy favorites from home, a variety of pizzas and pastas.

Terraza Agaves
Type: Tacos
Hours: Open daily

Isla Mujeres
Type: Snacks
Hours: Daily, 11am-5pm
Description: Serving snacks throughout the day.

Pirates del Caribe
Type: Food Court
Hours: Open daiy.

Sweet Palm
Type: Candy Store
Hours: Open daiy.

All hours are subject to change.



BARS/NIGHTLIFE

The inventive bar tenders are ready to mix up whatever your heart desires. And, you've got ten bars to try, including a Tequila Lounge, exclusive to the Grand. Salud, beach lovers.

Sports Bar
Sports bar, Daily, 10am-5pm. Disco, Daily, 7pm-1am.

Swim-up Bar
Daily, 10am-6pm.

Sushi Bar
Daily, 10am-10:30pm.

Isla Mujeres
Daily, 11am-6pm. Bar, Daily, 10am-10:30pm.

Ricon Del Cafe
Serving coffees and cocktails. Daily, 10am-11pm.

Tequila Lounge
Indoor lounge. Open daily.

La Cantina
Indoor bar. Open daily.

Coffee & Me
Open daily.

Havana Cigar Bar
Open daily. Extra charges apply.

Sian Ka'an Beach Club
Open daily. *Available only for those in Grand Plus rooms.



BEACHES AND POOLS

The lush, beachy shores here are ideal for lounging the day away. Grab some snorkeling gear because the waves are gentle (perfect for the kiddos.) Plus, you can spend your day at the epic infinity pool where all you have to do is swim on over to the bar for a refreshing adult beverage. If you're in a Grand Plus room, you get reap the comforts at the private beach club with Bali beds. You're welcome.

SPORTS/ACTIVITIES

Water

  • Paddle boats
  • Kayaks
  • Surfboards

Land

  • Tennis
  • Squash
  • Multipurpose courts

Golf
The resort offers guests complimentary greens fees at the 9-hole par 3 golf course located at Grand Oasis Cancun. Transportation, clubs and balls are not included. Daily, 8am-4:30pm.



INTERNET

Grand Oasis Palm offers Internet access is available for an additional charge.

SPA SERVICES

Grand Oasis Palm offers a full-service spa, designed to offer the latest body and beauty treatments to soothe away the stresses of daily life. Daily, 9am-8pm.
  • Massages
  • Body wraps
  • Specialized treatments
  • Exfoliation
  • Facials


WEDDING/HONEYMOON

Grand Oasis Palm is the perfect spot to tie the knot. Wedding packages are available to ensure your day is unforgettable.

CHILD CARE

The Kidd-O Zone provides outdoor fun for the kiddos with a "splash zone" that includes a beach area just for the kids, a mini-water park with slides, trampoline, inflatable water tubes and more, plus activities galore. Open daily, 9am-10pm.
  • Splash Zone - water park
  • Cooking lessons
  • Movies
  • Game room
  • Overnight club
  • Pool and slide
  • Playground
  • Princess Playtime Room - bring your favorite story book fairy tale to life
  • Pirates del Caribe Food and Beverage Plaza - outdoor market place with kid-friendly restaurants
  • Captain Hook's pirate ship - sailing weekly with kid-focused fun such as treasure hunts, games and a pirate show
  • Babysitting available for an additional charge.


ADDITONAL INFORMATION

Location
Grand Oasis Palm is located 25 min by car from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Length of Stay
A 3-night minimum stay is required for travel Sept 15-17, 2016.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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