Fiesta Americana Condesa Cancun - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17056 reviews

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  Great service

  I have been to several resorts throughout this resort and most of them are mostly the same. This hotel easily had the best people working here. Everyone is so nice, especially Paola the crepe lady. Me and my brother would go to her stand every single evening, until one day we saw she wasn't there. We sadly announced this to our family as a a sever overheard. A couple minutes later I looked up from my plate to see Paolo smiling asking if we wanted a crepe . She then made us 3 and hand delivered them to us, even though there was a line. ( she had not even gotten back to the stand yet people saw her coming). This hotel was just simply great.

  Jul 12, 2025
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  Paola the Best Crepe Lady Ever

  Get crepes with Paola!!!! She’s is the BEST; so very sweet and her crepes are amazing… we got one every night! She even remembered us and came to get us when we thought the station was closed. Great experience!

  Jul 12, 2025
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  The sweetest people you could ask for!

  Paola is one of the nicest people out there and is just one of the many great people at the resort. She not old makes a mean crepe, but she also went out of her way to come get my family when she got the buffet because we could get one ever night. Our family had been to many different resorts, but none had so many sweet people

  Jul 12, 2025
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  Paradise!

  You absolutely cannot go wrong with a stay at the Fiesta Americana Condesa Cancun. This truly is a resort for everyone. They have 2 beach front pools situated on a stunning, well-manicured property. You may choose to relax by the pool in a more tranquil area or, join the fun at the more lively pool with entertainment, activities and a swim up bar. For families with young children, there is a shallow pool designed just for the kiddie's enjoyment. The restaurants offer a variety of international and casual dining. During the day hours, you will find a number of casual, pool side restaurants. In the evening, more formal, sit-down dining is available. You are seated on a first come basis. During peak evening hours, you can put your name on the wait list and enjoy a cocktail in the bar and while waiting for your table. Or you can dine in the buffet with a selection that should satisfy even the pickiest eater. The buffet is open for all 3 main meals. Our room was spotless, with attractive decor. You will find a well-stocked mini refrigerator and a safe available for your valuables. If you need anything, they have concierge and room service available. The service is incredible on all levels. The staff is a big part of our choice to return year after year. Many of them remember us by name as we were welcomed to our "second" home by (bartenders) Felix, Carlos and Pedro. Our trip wouldn't be complete without a spa service. For the best massage of your life, ask for Eli. ENJOY!

  Jul 12, 2025
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  The way they treat hotel guests is amazing with so much patience, compassion and courtesy

  The food is the best outstanding variety quality and flavor no to forget the greatest service in all Cancun Everyone is so polite and the waitresses are and waiters are extremely courteous

  Jul 12, 2025