Excellence Riviera Cancun

Mexico | Riviera Maya Our Quality Rating

Details

4 Days, 3 Nights Starting at $889* - All Inclusive

InfoCustomer ReviewsQuestions & Answers

At Excellence Riviera Cancun you are secluded but not isolated. The all-suite, all-adult luxury resort and spa is set on an immaculate white sand Caribbean beach along Mexico's renowned Mayan Riviera. Here you will find six meandering pools winding through the tropical Caribbean grounds. You have access to eight International restaurants and ten bars, plus such amenities as an expansive swim-in spa, full-scale fitness and cardio conditioning center, and an unparalleled range of activities on land and sea.

Customer Rating 104 Reviews

Value		4.7
Service		4.8
Beaches & Pools		4.7
Dining Options		4.6
Room Comfort		4.5

"Great value and experience for a romantic getaway. Pools and dining were great." – JimM

123 out of 129 (95%) customers would recommend this product to a friend. Read All Reviews

All Customer Reviews

1-4 of 104 reviews. Sort by

July 29, 2010

Absolute relaxation!

My husband and I went to Excellence Riviera Cancun for the second time this May and we loved it! The rooms are spacious and clean, the dining options are fabulous and the staff is friendly and accomodating! The best vacation destination we've ever picked! We will be back next year!

0 of 1 found this helpful

Was this helpful? Yes No

Overall Rating: 5

Value		4.0
Service		5.0
Beaches & Pools		5.0
Dining Options		5.0
Room Comfort		5.0

Trinity

From: Chicago
Age: 35-44
Travel: 1-2 trips/year

July 31, 2010

Beautiful Resort, Disappointing Beach

This review is coming from someone who isn't generally a fan of the AI concept, so consider that while reading my review. The Excellence is a beautiful property. The rooms are top-notch and equipped with everything you need. The food is good (above average for an AI), though we only stayed a few nights. There isn't a lot of variation in the main buffet restaurant for breakfast/lunch, so that could get old if one were staying for a week or longer. The pools were well-kept and the service was adequate. Not waiting on you hand and foot like at a Four Seasons or St. Regis, but then again you aren't paying for a 4S or Regis. For me the biggest disappointment was the beach. I generally travel to the Caribbean for the beach. I can get in a pool at home. I found the beach at this resort to be below average. The shoreline is covered in seagrass. Overall I had a nice time, but I'm not sure I would go back because I don't think this specific resort fits my personal needs. For others, with different interests, it may be the perfect property. It certainly is a beautiful resort. Shame about the beach.

1 of 2 found this helpful

Was this helpful? Yes No

Overall Rating: 4

Value		4.0
Service		3.0
Beaches & Pools		3.0
Dining Options		3.0
Room Comfort		5.0

IslandChica

From: Georgia
Age: 25-34
Travel: 3-6 trips/year

July 31, 2010

A great Honeymoon destination

The service here was above and beyond. It was so nice not needing to worry about any extra expenses and just enjoying our time on the beach and in the resort. I'd highly recommend the swim-up rooms if you like the pool. Ours was right by the lazy river where we'd always take a morning or afternoon float. We truly enjoyed the food too--the French & Asian Fusion restaurants were our favorite, and I was excited to see the prospect of an Indian restaurant opening in the fall. A good excuse to return! The only downside was that room service was slow, so I'd recommend just walking to the restaurants for better and more food.

0 of 0 found this helpful

Was this helpful? Yes No

Overall Rating: 5

Value		5.0
Service		5.0
Beaches & Pools		5.0
Dining Options		5.0
Room Comfort		5.0

Lynxsey

From: Boulder, CO
Age: 25-34
Travel: 3-6 trips/year

July 31, 2010

Fantastic Vacation!!

My wife and I just came back from celebrating our 10 year anniversary at Excellence Riveria Cancun! It was amazing and by far more than we expected. The service was outstanding! The drinks just kept coming and coming! They has so many activities planned while you are there! This was our first stay at an Excellence resort and we are looking forward to going to another Excellence resort on our next get away. The only negative we encoundtered was that the Lobster Tail wasnt as good as if you were having lobster tail at a good Lobster restraunt back in the states. But all of the other food was exceptional. Spice restraunt was our favorite!

0 of 0 found this helpful

Was this helpful? Yes No

Overall Rating: 5

Value		5.0
Service		5.0
Beaches & Pools		5.0
Dining Options		5.0
Room Comfort		4.0

sammy6754

From: Charlestown, IN
Age: 25-34
Travel: 1-2 trips/year

440 finely appointed suites offering the following superior amenities: 4-poster King bed or 2 Double beds, private and furnished patio or balcony, full marble bathrooms, a jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes & slippers, 42" flat-screen TV, air-conditioning with in-room climate control, CD/DVD player, direct dial telephone, free high-speed internet data port, radio/alarm clock with ipod connectivity, electronic in-room safe (lap-top size), coffee/tea maker, stocked mini bar with beer, juices, soft drinks, water, and snacks, iron & ironing board, pillow menu, turn-down service, hotel stationary, and handicapped facilities (6 ADA rooms for the physically challenged).

Excellence Club Junior Suite Ocean Front
Hotel/Studio

Junior Suite Spa or Pool View
Hotel/Studio

Junior Swim Up Suite Spa or Pool View
Hotel/Studio

Junior Suite Ocean View
Hotel/Studio

Excellence Club Junior Swim Up Suite Ocean View
Hotel/Studio

This adult only resort boasts one of the best spas in the area as well as a meandering river and swim out rooms. The beach is wide and inviting and the dining experiences are plenty! This is a great place to vacation with friends or just that special someone. The level of service here is very high but still maintains an air of casual elegance.

The property is large but allows you to explore the grounds for the perfect spot to play, sun, relax and enjoy.

Excellence Riviera Cancun is the perfect spot to share moments and create memories.

10 Bars/Lounges
24 Hour All-Inclusive
24 Hour Front Desk
8 Restaurants
Activities/Tours Assistance
Aerobics
Audio-Visual Equipment
Banquet Facilities
Beach
Bicycles
Billiards
Business Center
Cable/Satellite TV
Concierge Services
Daily Maid Service
Fitness/Exercise Room
Handicap Room Available
Internet Access
Jacuzzi
Kayaks
Laundry Services
Lounge Chairs/Umbrellas
Medical Services
Meeting Rooms
Pillow Menu
Room Service
Safe Deposit Box
Sauna
Scuba Lessons
Shuttle Service
Snorkeling
Spa
Steam Room
Swim-Up Bar(s)
Swimming Pool(s)
Tennis Court(s)
Tropical Gardens
Volleyball
Wedding Services
Whirlpool/Hot Tub
Windsurfing
Yoga

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Excellence Riviera Cancun

Carrettera Chetumal - Puerto Juarez, Playa del Carmen, Quintana Roo, Mexico

011-52-998-872-8500

Bars in the Area
Day Trips to Chichen Itza and Coba
Dive Shop Close by
Excursions to Mayan Ruins
Fishing Nearby
Golf Nearby
Medical Facilities Nearby
Motor Boating Nearby
Restaurants/Bars Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Swim with the Dolphins Nearby
Water Skiing Nearby

If you have a taste for luxury, romance and adventure, then Excellence Riviera Cancun is where you belong. Six meandering pools wind through the grounds. You have access to eight International restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Here your every need is address so you are free to create your own moments you dream of...and memories you'll have forever.

With a total of 6 swimming pools, 2 of them heated with an expanse of over 77,800 sq. feet, guests enjoy privacy and variety throughout the resort. 3 Jacuzzis right next to the pools providing an oceanview and 2 independent Jacuzzis by the Spa & the Swim up - Pool Bar that provides immediate refreshments. All suites on the ground floor have direct access to the pool.

The on-premise state of the art fitness center provides a full range of activity and exercise equipment, including treadmills, life-cycles and step machines. A fitness trail provides a scenic, tropical route for walkers and joggers. You can literally swim into the spa. There, nestled in a lush garden, private treatment cabins are offered for individuals and couples. Or, you may choose to enjoy your spa services outdoors, facing the sea.

ALL-INCLUSIVE FEATURES:

- Special Welcome Cocktail and cool towel
- Powdery white-sand beach
- Full breakfast, lunch, dinner and snacks each day
- 8 a la carte dining options
- 1 buffet restaurant for breakfast & lunch
- 10 bars
- Unlimited Natural fruit juices and soft drinks
- Unlimited premium and domestic alcoholic beverages
- 24 hour room service
- Pool and beach waiter service
- 6 swimming pools
- 5 Outdoor Jacuzzis
- Non-motorized watersports (sail, windsurf, sea kayak, snorkel, introductory scuba lesson)
- Daily activities
- Tennis clinics
- Game room
- Fully equipped Fitness center with state-of-the art "Cybex" equipment
- Wedding Gazebo
- All taxes and gratuities

DINING / BARS

BASMATI - Contemporary Indian cuisine for a la carte dinner.
TOSCANA - Fine Italian Restaurant serving buffet breakfast and lunch with an a la carte dinner. No reservation required.
OREGANO - Casual Pizzeria & Trattoria offering a la carte dishes for lunch & dinner. No reservation required.
AGAVE - Mexican Restaurant serving an a la carte dinner. No reservation required.
SPICE - Asian & Japanese Restaurant offering an a la carte dinner and Tepanyaki stations. No reservation required.
THE LOBSTER HOUSE - Lobster Restaurant serving a la caret breakfast, local Mexican fish and seafood specialties a la carte for dinner. No reservation required.
THE GRILL - Provides casual a la carte lunch and Steakhouse for a la carte dinner. No reservation required.
CHEZ ISABELLE - French Cuisine wtih a la carte dinner. No reservation required.

*Separate vegetarian menus are available at all restaurants for dinner.*

*Seasonal changes without prior notice may apply at dining options.

Excellence Wedding Package is complimentary if an Excellence Club Junior Suite Oceanview category or higher is booked for a minimum of 7 nights stay or with a bridal party of minimum 5 rooms of any category for 7 nights. Additional Wedding, Anniversary and Honeymoon packages available for a surcharge.