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El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites a Gourmet Inc ... More

Customer Rating 47 Reviews
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
4.0
Dining Options
 
4.3
Room Comfort
 
4.5
4.3 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
43 out of 52 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
4.0
Dining Options
 
4.3
Room Comfort
 
4.5
4.3 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
43 out of 52 (83%) customers would recommend this product to a friend.
View from room
All Customer Reviews
1-4 of 47 reviews. Sort by
August 17, 2017
Seaside Suites

Had an amazing time!! Staff was so accomadating and made the trip 5 star! Cold lavender towels brought to you on the beach to champagne bottles in your room! Rooms beautiful and very comfortable and best view we've ever had from a room in the 15 years we've traveled. Food was some of the best we've had at an all inclusive, if had a complaint only one would be some restaurants we pretty slow and took a long while to get food. But we are definitely coming back!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Granbury, TX
Age: 35-44
Travel: 1-2 trips/year

June 10, 2017
Amazing food!

The food was amazing and the staff was so warm and friendly. The room attendant spent about 15 minutes teaching us how to fold towels into fancy animal shapes. The beach wasn't accessible from our area but you can walk to Sensimar (the sister resort right next door) and access their beach and water sports. Pool was beautiful and the drinks from the bar were strong enough to taste good but weak enough that you can drink all day. The spa was the best we've been to in the Caribbean. A few notes- we didn't see a lazy river anywhere and the main restaurants for el dorado are a bit of a walk. They have a shuttle but the sensimar restaurants are actually closer. Try the tacos at the Mexican restaurant-- very good!! We will be back for sure.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 25-34
Travel: 3-6 trips/year

May 22, 2017
Great first time experience

Would definitely come back. Greatly appreciated options in pools (loud, rowdy vs quiet, tranquil). We visited all depending on our mood that day.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Birmingham, AL
Age: 35-44
Travel: 3-6 trips/year

May 11, 2017
Great resort, staff, and food

El Dorado Seaside is under the Karisma umbrella. It’s been open about a year. It’s called gourmet all-inclusive and it is upscale. The resort is about 1-1/2 hours south of Cancun airport. Transfers were relatively painless. About $45 round trip per person for a shared ride or $90 for a private transfer. The staff on the entire complex was about the friendliest we’ve encountered throughout Mexico and the Caribbean. The staff to guest ratio also had to be 1:5. All the grounds were attractive and very well maintained. The resort has three sections: Seaside Suites, Sensimar, and Hidden Beach (clothing optional). The complex has seven a la carte restaurants plus two buffets (food displays). The Klay Tulay and the Gourmet Pub require reservations so the assumption is that they’re the two best. Maybe but there’s little difference in quality and service among them all. A “long wait” at one of the non-reservation restaurants would be 20 minutes. Often, no waiting. If you want to make reservations for the week, see your building concierge your first morning at the resort. Seaside has a single two-part restaurant open for lunch only. Shuttle service is readily available. It’s advertised every 10 minutes but it’s more like every 2-3 minutes. If you’re energetic, you can walk everywhere. From the main lobby (check-in and 3 restaurants) to either Seaside or Sensimar is about a 10 minute walk. About 5 minutes between Seaside and Sensimar. Walking is a good option after dinner. The rooms are spacious and well-furnished. Each suite has a small balcony and a private entrance to the outdoor floor width pool. A pool on each of the six floors is shared with all fellow guests on that floor. Because of the shade, it’s a bit chilly so the main ground level pool is a better option. Service at the pool bar was excellent. There were several complaints about wet floors. When you open the balcony with the AC running, the high humidity readily condenses. Our cleaning person made up the room daily and mopped the floor then turned the AC down to 17 C to help dry it. That’s very cold so we had to turn the heat on to warm the room without getting condensation. After two days of this, I started hiding the HVAC remote in the nightstand. Even then, the floors stayed a bit moist and you had to walk carefully. Seaside did not have much of a swimmable beach because of the rocks. If you wanted a beach, walk/ride to Sensimar. Pool lounge chairs at Seaside were easy to get. Every morning, the staff would put out chair pads and towels. If a rolled towel was on the chair, it was available. Egyptian beds at the beach were at a premium. Beach lounge chairs for sun worshipers were always available. We did two excursions during the week. One day at Xplor adventure park ($149 pp) and one day with multiple activities in Sian Ka’an ($139 pp). We would recommend both. Because we were Cheap Caribbean guests, we booked out tours through Amstar. The preferred excursion vendor for Karisma is Lomas travel. They have several rep desks on property. You can charge Lomas excursions to your room. There were day passes available to Hidden Beach for $110 pp so you had to really want to see and be seen with other naked people. A great week and we would definitely do Karisma again.

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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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Top 250 Contributor
From: Virginia
Age: 55-64
Travel: 3-6 trips/year

Room Information

El Dorado Seaside Suites, By Karisma features 280 suites housed in a series of 26 three-story white buildings that run parallel to the shore, affording guests quick access to the beach. Suites feature furnished terraces or balconies, jetted tubs large enough for two, satellite TV and more. Smoking is not allowed inside suites.

Room Details

Ocean Front Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

Ocean Front Pool Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

What's to Love

The cabanas are sprinkled throughout the entire property, so you can lounge on the crisp, white beds along the beach, poolside or in the garden.

 

What We'd Change

It's about an hour from Cancun Airport to El Dorado Seaside Suites on the Riviera Maya, but the drive gives you time to unwind and enjoy the beautiful scenery.

 

Why You Should Go

This boutique hotel offers an adult-only, romantic setting, luxury and fantastic amenities, including five gourmet restaurants that can't be beat.

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Scuba Lessons
  • 6 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Library
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Watersports Center
  • Wireless Internet Access ($)
  • Tour Desk
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Km 95 Carretera Cancun - Tulum

+52 984 875 1910

Hotel Description

El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma: Adult Only Luxury

Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites, By Karisma on the Riviera Maya. Trendy, barefoot elegance meets gourmet cuisine at this adult-only, all-gourmet resort, where guests are pampered from their taste buds down to their toes. Starting with champagne during the seated check-in and transportation to your suite via golf cart, all inclusive luxury is the byword at El Dorado Seaside Suites, By Karisma.

Lounge in your beach cabana along the pearly sands knowing you don't have to move until you are good and ready. And when the grumble of your belly starts to drown out the lapping of the waves, have no fear. Your friendly beach butler is soon to arrive bearing a picnic basket of goodies, including afternoon champagne. If poolside luxury is more your thing, stake your claim on one of the two-story, slat-roof cabanas and spend the afternoon gazing at the shimmering waters of the resort's three sparkling freshwater pools--each with its own swim-up bar.

Wander through the lush gardens along beautiful pathways as you make your way to one of the five gourmet dining options. Slip into paradise with a glass of vino at the glass-walled Vida Garden Grill, winner of three consecutive Wine Spectator Awards of Excellence. Try the creative twist on Italian at Mia Casa. After dinner, shake your booty at Las Guacamayas for a relaxed, island vibe or wander over to the tequila bar at La Cantina.

Don't worry if the tequila sunrises keep you partying until dawn, just retreat to your plush bed to catch 40 winks. If you make it to bed earlier, you can relax beneath the stars on your patio or balcony hammock. Honeymooners, grab your loved one for a signature beachfront sky massage in a traditional Mayan palapa overlooking the silvery Caribbean Sea. El Dorado Seaside Suites also offers yoga classes, if that's more your style. Afterward, retreat back to the suite for a luxurious soak in your personal Jacuzzi.

This hotel is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited local and select premium brands of alcoholic and non-alcoholic beverages
  • Mini bar restocked once daily with soft drinks, water and beer
  • Daily and nightly activity program with live music and shows
  • Live music and shows


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Arrecifes
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 5:30pm-10pm
Description: International cuisine served a la carte. With a great chef's menu, Arrecifes offers something for everyone in an elegant, air-conditioned atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Klay Talay
Type: Asian Fusion
Hours: Daily, 5:30pm-10pm
Description: Featuring modern interpretations of Asian dishes and offering fascinating views of the Caribbean.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Carreta
Type: Mexican
Hours: Daily, 5:30-10pm
Description: Gourmet Mexican cuisine and tequila tasting, featuring a menu with a grand variety of 20 tequilas, some made in-house.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Mia Casa
Type:
Contemporary Italian
Hours: Daily, 5:30pm-10pm
Description: Specializing in creative interpretations of traditional Italian cuisine and featuring a vast wine list, Mia Casa offers five-star service in either an indoor or outdoor setting.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Sandwicherie
Type:
Gourmet Snacks
Hours: Continental breakfast - daily, 6am-10am; Snacks - daily, 11am-6pm.
Description: Wood-fired oven pizzas served to order, plus a selection of Angus burgers and gourmet bites among other Mexican "botana" preparations.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Vida Garden Grill
Type: Latin Fusion
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-2:30pm; Dinner - daily, 5:30pm-10pm
Description: Tropical vegetation surrounds this glass-walled restaurant which was a winner of 2008, 2009 and 2010 Wine Spectator Awards of Excellence.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

All hours are subject to change.

BARS/NIGHTLIFE

Las Guacamayas
Come enjoy cold Mexican beers, cheladas, exotic cocktails and aged tequila while listening to tropical music under a traditional palapa. Daily, 10am-2am.

Los Cotorros
Bar with swings located at the relaxing pool across from the spa. Daily, 10am-11pm.

Arrecifes Swim-up Bar
Swim-up pool bar offering a variety of drinks. Daily, 10am-6pm.

Colibri Swim-up Bar
Swim-up pool bar offering a variety of drinks located next to Villa 35. Daily, 10am-6pm.

Gaviota Swim-up Bar and Lounge
This swim up bar and relaxation area is located in the heart of the hotel, where one can enjoy the sounds of the waterfall as well as singing birds. Daily, 10am-6pm.

La Cantina
This tequila bar features a wide selection of tequilas and is located inside of La Carreta Restaurant. Daily, 5:30pm-11pm.



BEACH

Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One stretch is rocky and separate from the resort, but another section is white sand and swimmable. The resort's rock pier allows guests to walk out over the clear green water. Palm trees, cabanas and palapas dot the beach, creating a romantic atmosphere. Beach butlers see to your every need in addition to complimentary towels.


POOLS

The resort features three freshwater pools, each with a swim-up bar and a lazy river winding around the resort. Pool butlers see to your every need and for those craving a little adventure, complimentary scuba lessons are also provided.

SPORTS/ACTIVITIES

Water

  • Dive demo
  • Kayak tour
  • Snorkel tour
  • Water polo
  • Water volleyball
Available for an additional charge:
  • Snorkeling trips
  • Scuba diving courses
  • Scuba certification
  • Scuba diving trips

Land

  • Fitness center
  • Volleyball
  • Tennis
  • Dance lessons
  • Aerobics
  • Yoga


INTERNET

For an additional charge, Wi-Fi access is available throughout the resort for guests with laptops, while two Internet-ready computers are available in the lobby for guests without their own computers.

SPA SERVICES

The resort offers a wide range of spa treatments and services for an additional charge. Please contact the resort directly for hours and information.
  • Aroma Body Scrub
  • Massages
  • Facials
  • Lymphatic Massage
  • Private and couples massages
  • Grape juice hydrotherapy


WEDDING SERVICES

Named by Forbes.com as one of the most romantic resorts in the world, El Dorado Seaside Suites features many beautiful locations for your ceremony. If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

ADDITIONAL INFORMATION

Location
El Dorado Seaside Suites is located one hour south of Cancun International Airport (CUN), 25 minutes south of the nightlife at Playa del Carmen and 25 minutes north of the ancient ruins at Tulum.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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