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El Dorado Royale a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Ignite a new flame or rekindle your romance along the sugary shores of Playa del Carmen at El Dorado Royale a Gourmet I ... More

Customer Rating 111 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.4
Dining Options
 
4.6
Room Comfort
 
4.6
4.6 out of 5
"We have been to a lot of all inclusive resorts before, but this is resort blows them all away. The food is totally amazing, you won't find a buffet here: 3 meals a day, gourmet, 3-4 courses, on top of ..." – Emerenda
121 out of 130 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.4
Dining Options
 
4.6
Room Comfort
 
4.6
4.6 out of 5
"We have been to a lot of all inclusive resorts before, but this is resort blows them all away. The food is totally amazing, you won't find a buffet here: 3 meals a day, gourmet, 3-4 courses, on top of ..." – Emerenda
121 out of 130 (93%) customers would recommend this product to a friend.
view from an umbrella above the beach From the balcony Main Pool Love the Swim up Bar! Our room Beautiful Beach Day! Jealous? Infinity Pool Casita View from the pool of our casita Beach
All Customer Reviews
1-4 of 111 reviews. Sort by
June 26, 2017
Exquisite cuisine

Good luck finding an all inclusive with better food options. The resort was as good as advertised and impeccably clean. Staff very friendly.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Milwaukee, WI
Age: 45-54

June 26, 2017

My boyfriend and I visited the el dorado royale mid June and we had a great experience! It was very easy getting a shuttle from the airport to the resort. Everyone was very friendly and accommodating upon arrival. There are a number of restaurants that we had no problem getting into. We found if you went earlier like 5-7 there was no wait but later in the night there was a wait time. The pools were very nice and all had a swim up bar. There were activities nightly and throughout the day so there is always something to do. The resort was very big and depending on where your room is required a lot of walking to the restaurants. There are shuttles but they don't always come around. There were a few things we didn't like. All restaurants were sit down except at breakfast time so you weren't able to grab just a quick snack and quick lunch. They all also had a dress code that were strictly followed. Men are not allowed to wear tank tops. The beach had a lot of seaweed and debris so we didn't really swim in the beach much which was disappointing. Overall, we had a great experience and I would highly recommend this resort.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Pittsburgh, PA
Age: 19-24
Travel: 1-2 trips/year

June 24, 2017
Best Adults Only Resort

We stayed at the El Dorado Royale and LOVED every second of being there. The food was incredible, the service was excellent and the resort was immaculate! The beverages were great but there were inconsistencies between bars sometimes the mix drinks were not great. But the beer was cold and the cokes were too. They really took care of you at the El Dorado. The only negative to the whole resort is that they tried to up sale you at every turn. At dinner there was an extra wine list, one restaurant had an extra charge and you had to meet with your personal concierge who wanted to give you an hour spill about buying a time share. Personally, I don't like being in those situation. But overall the resort, the staff and the rooms were amazing. I would go back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas Texas
Age: 35-44
Travel: 3-6 trips/year

June 24, 2017
2nd Excellent Stay @ The El Dorado Royale

This was our second time staying at the El Dorado, we previously stayed in 2013 and decided on coming back for a last minute trip. We booked on a Monday and were at the resort and in Mexico on Saturday for 5 days. The only negative was the weather. We unfortunately had 5 days in Mexico, and 3.5 days were rain soaked. Wasn't much let up in the rain either. Even with the weather putting a literal damper on our trip, the resort was as beautiful as ever and even more expansive than last time with the addition of Spot Restaurant, Sante Fe Grill and yet another pool. We really had a nice time thanks to the fantastic staff at the El Dorado, they are always so welcoming and made us feel right at home. The food was again outstanding, highlighted for us with two dinners at the D'Italia Villas restaurant. Everyone wants to push the D'Italia Casitas restaurant, which was good, but for us, the Villas was much better. We had a great lunch at Kampai and the blackened chicken at La Isla was easily the best chicken I've ever eaten. We had a wonderful visit to the spa on Wednesday with hydro-therapy followed by couples massages. They were excellent. Our concierges, Miguel and Luisa were extremely helpful and accommodating as well. The resort did a fairly fantastic job of keeping us busy with options despite the weather. I would highly recommend this resort to anyone!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 1000 Contributor
From: Broomall, PA
Age: 35-44
Travel: 1-2 trips/year

Room Information

El Dorado Royale, A Spa Resort by Karisma features 681 luxuriously decorated suites. Rooms come equipped with an indoor Jacuzzi, air conditioning, safety deposit box, cable TV, amenity kit, terrace with a hammock and 2 chairs and a minibar with beer, water, soft drinks refilled once a day.

Room Details

Luxury Jacuzzi Junior Suite
Hotel/Studio Unit Details

Swim Up Jacuzzi Junior Suite
Hotel/Studio Unit Details

What's to Love

The resorts boasts a 76,000 sq ft state-of-the-art hydroponic greenhouse so most of the dishes are created with fresh, local and sustainable products.

 

What We'd Change

The grounds of this resort are beautiful but expansive, so pack your comfy shoes or sneakers (you'll need 'em on the tennis court, anyway) for your strolls around this gorgeous property.

 

Why You Should Go

Every room is overflowing with luxury, from a private pool leading into the lazy river, Jacuzzis, a terrace with a hammock and deluxe furnishings that will make your stay in paradise absolutely unforgettable.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Steam Room
  • Parking
  • Archery
  • Soccer
  • Dance Classes
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • Darts
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • 10 Restaurants
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Business Services ($)
  • Pillow Menu
  • Beach Volleyball
  • Tour Desk
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Royale a Gourmet Inclusive Resort by Karisma

Carretera Puerto Morelos-Paya del Carmen, Fracc IV Lote 15, Fracc III

+52 998 872 8030

Hotel Description

El Dorado Royale a Gourmet Inclusive Resort, by Karisma: All-Inclusive Heaven

Ignite a new flame or rekindle your romance along the sugary shores of Playa del Carmen at El Dorado Royale, a Gourmet Inclusive Resort by Karisma. Voted one of Conde Nast Traveler Readers' "Top 100 Hotels in the World," this adult-only retreat offers a gourmet all-inclusive plan that pampers your palate while you swim in AAA Four Diamond luxury.

Stroll hand in hand with your sweetheart along the resort's secluded sands or get the wedding party together for a swim in the resort's natural, saltwater pool. Looking to achieve the perfect bronze for your wedding? Surrender to the sizzling Mexican sun on a lounger or slide into one of the resort's 12 freshwater pools and make your way to a swim-up bar for a cocktail... and since there are 11 in-pool bars, chances are you won't have to float very far.

Eight gourmet restaurants and snack bars tempt your taste buds with selections like the lobster lasagna from five-star D'Italia, fondue with a view from La Fondue and the Pacific Rim cuisine of Kampai. For a unique show with your meal, head to Fuentes-Culinary Theatre, where flat-screens give guests an inside view of the work of Michelin-trained chefs. When twilight beckons, grab your honeymoon-heartthrob and nestle into a swinging chair with a drink for live music at Las Guacamayas, or sip premium martinis at the stylish Martini Bar. If you're looking for more, there's always a 20-minute cab ride to the heart of Cancun's nightlife.

Before tying the knot at the resort's stunning, beachfront wedding chapel, do away with any pre-vow jitters with a body scrub and a beachfront sky massage in a palapa overlooking the Caribbean. While you're there, take a lesson from the pros, who'll teach you how to give your spouse-to-be a massage when you get back to your Infinity Pool Swim-up Casita Suite. The suite has a private plunge pool that leads to the lazy river, a jetted tub and exclusive perks; we wouldn't blame you if you never left your room. But when you do, be assured paradise is waiting.

This hotel is All-Inclusive
Features include:

  • All meals and snacks a la carte
  • Unlimited local alcoholic beverages and soft drinks
  • 24-hour room service food and drink
  • Taxes and gratuities for all plan inclusions


DINING

This hotel includes unlimited food and drink, but some dining restrictions may apply. Please check with the front desk for details.

Cocotal Restaurant
Type:
International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Dinner - daily, 5:30pm-10pm
Description: Cocotal serves a continental breakfast and an international a la carte breakfast, as well as a gourmet dinner. Chef's menu is available.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

D'Italia
Type:
Contemporary Italian
Hours: Daily, 6pm-10pm
Description: Five-star gourmet service, featuring new takes on some all-time favorites, like the lobster lasagna.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Kampai
Type: Pacific Rim
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm
Description: Thai-inspired, oceanfront restaurant serving cuisine from India, Vietnam, China and Japan.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Isla
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm
Description: Open-air palapa serving a la carte, international cuisine with a focus on Mediterranean cuisine at dinner. .
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Jo Jo's Seaside Grill
Type: Caribbean
Hours: Daily, 11am-10pm
Description: Open-air, seaside grill serving Caribbean favorites, from authentic ceviche to traditional fish and chips.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Fuentes - Culinary Theatre
Type: Mexican
Hours: Breakfast - daily, 7am-11am; Dinner - daily, 6pm-10pm
Description: Come and enjoy one of the world's most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. Our Creative Chef, will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our greenhouse. The Sommelier, guides you through the magic behind the subtle art of pairing to make this epicurean journey an absolutely memorable Gourmet Inclusive® Experience.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

D'Italia Casitas
Type: Italian
Hours: Daily, 6pm-10pm
Description: Serving authentic Italian cuisine in a luxury beachfront setting.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Rincon Mexicano
Type: Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-3pm; Dinner - daily, 6pm-10pm
Description: Serves delicious and authentic Mexican delicacies in a relaxed atmosphere overlooking the gardens.

La Cabana Pizzeria
Type: Snacks
Hours: Daily, noon-5pm
Description: Serves pizzas, burgers and gourmet snacks.

Las Olas
Type: Snacks
Hours: Daily, noon-4pm
Description: Serves fresh salads and sandwiches.

All hours are subject to change.



BARS/NIGHTLIFE

Martinis Lobby Bar
Sip martinis at the sophisticated-chic Martini Bar, which offers a variety of premium vodkas from around the world. Daily, noon-2am.

Las Guacamayas
Relax on one of the swinging chairs while savoring a cold drink. Choose between a variety of beverages (cold Mexican beers, cheladas, exotic cocktails and aged tequila and more) while enjoying live music. Daily, 5pm-2am.

Health Bar
Serving fresh fruit, juices, smoothies and sandwiches. Daily, 8am-4pm.

Beach Bar
Daily, 9am-2am.

Bellinis Bar
Daily, 6pm-10pm.

Swim-up Bars
Daily, 9am-5pm

  • La Isla
  • Las Fuentes
  • Pericos
  • Papagayos
  • Pelicanos
  • Colibri
  • Quetzal
  • Faisanes
  • Albatros
  • Gaviotas Seashore Bar
  • Tucanes


BEACH

Located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean, El Dorado Royale has more than one mile of unspoiled Punta Brava Beach for guests. Beach butlers offers guests everything they need from drinks to magazines to picnic baskets.

POOLS

El Dorado Royale, A Spa Resort features 12 pools, one of which is a natural saltwater pool. A lazy river meanders throughout the resort. The pools include 11 swim-up bars. Pool butlers provide everything from tanning lotion to drinks to picnic baskets.


SPORTS/ACTIVITIES

Water

  • Kayaking
  • Pool volleyball
  • Snorkeling
  • Water aerobics

Available for an additional charge:

  • Wave runners
  • Parasailing
  • Scuba diving trips
  • Deep-sea fishing

Land

  • Air rifle shooting
  • Archery
  • Bike tour
  • Latin dance lessons
  • Tennis
  • Yoga classes


INTERNET

The El Dorado Royale Spa Resort offers Wi-Fi access in both public areas and guest rooms for an additional charge.

SPA SERVICES

Spa Royale is a full-service spa, which is available to guests for an additional fee. The spa offers a wide range of options for individuals and couples. The signature Beachfront Sky Massage is the ultimate for couples. Full beauty salon services are also available. Daily, 7am-9pm.


WEDDING SERVICES

If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

Honeymoon
The resort is perfect for a honeymoon, with its beach beds, private open-air showers, candlelight dinners on the beach, gourmet restaurants and couples' massages. Contact the resort directly for more information.



ADDITIONAL INFORMATION

Location
El Dorado Royale is located 16 miles or approximately 20 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3 night minimum stay is required at this resort./p>

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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