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El Conquistador, A Waldorf Astoria Resort

Puerto Rico

Our Rating
4 Nights with Air from $469 Meals not included
Info Customer Reviews Questions & Answers

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these ... More

Customer Rating 462 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"I wasnt sure what i was going to expect when i arrived at El Conquistador because I looked at the pictures on the internet ,and I thought i could be fooled ..But I difinetly was wrong .This place is ab..." – quebolashoorty
462 out of 543 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"I wasnt sure what i was going to expect when i arrived at El Conquistador because I looked at the pictures on the internet ,and I thought i could be fooled ..But I difinetly was wrong .This place is ab..." – quebolashoorty
462 out of 543 (85%) customers would recommend this product to a friend.
Cable car Palomino Island - lovely! Palamino Island Beach simple but beautiful room horseback ridding at Palomino Island island beach (hotel ferry) The view of the water from the patio restaurant is awesome! Wow View from our room. Returning from Palomino Island to Resort Palomino Island small island in distance is beach El Conquistador Resort from the ferry view from Palomino Island Sunrise from the pool area, off to Vieques Island Palmino Island A island view room Hello from PR to all in NJ From marina they take you to the island View from El Conquistador down by the marina View form the 3 rd floor beach outside of Farjardo My bestfriend full filling his Dreams private beach Ocean view from room Overlooking the marina Palomino Island many fun pools View from top of funicular All the chaise lounges were just waiting for us on the private island! Just a glimpse to how beautiful & expansive the resort was... Beautiful view from the pool! view of island from hotel lobby Private Island Beach view from our room Sunrise view from our room - Palomino Island in distance On Palamino Island Snorkeling Side of Palamino Island Pool View from the top portion of the hotel Palomino Island view from ocean view room a peak of the lazy river at the private waterpark View from the room Our hotel room El Con, from boat to Palamino Island El Conquistador 5/2011 great ocean views Palamino Island View on way to marina Ferry to Palomino Island Some of the pools view from my room room view pool view view from El Conquistador resort main pools View from our room this is just one light in one hall! The Main Pool at El Conquistador Resort Balcony view of Las Croabas village and Fajordo Lighthouse Ferry to Palomino Island View from our room at dawn view from El Conquistador towards Palomino Island Our rooms view; El Con View of the ocean from Palomino Island The Pool dirty marina - not beach
All Customer Reviews
1-4 of 462 reviews. Sort by
August 18, 2017
EXPENSIVE VACA

Hotel has a lot of flies flying around, along with dead animals. Such as rats and iguana's. I think the grounds keepers, needs to be more on top of the dead animals that's in the facility. It smelled really bad around the pool area, I couldn't enjoy my swim. Every time the wind blew, the smell would hit me stronger than the first time. I couldn't enjoy my meal by the pool due to the flies, I sat at Café Bella. And the flies came straight towards my food, I had to box it up and finish it at my room. Also the rooms are a bit dated, needs to be remolded. Especially the bathrooms. The headboards of the beds needs to be cleaned, they are suppose to look white but they are not. They look off white. I noticed our bed sheets were not changed the whole time we were there, they came and cleaned the room. But left the same sheets on the bed, I didn't care to complain due to the fact that it was my family and I that were using the same sheets over and over. But that still doesn't make it right. The fridge in the room wasn't working properly and there were no microwave to warm up leftover food, you would think all the money that we're spending in the hotel, that they would at least provide us a microwave?! Ridiculous... Also front desk misinformed me about charges to my room, I was told when we eat on site or do anything that involves any kind of fund it has to be charged to my room due to the fact that staff can not accept cash. LIES! When we ate at the differ restaurants, the staff told us we have the option to pay how we choose! I think the prices of the foods needs to be adjusted as well, beyond expensive! For the four of us, two kids and two adults. We were spending $80.00 everyday for food, some days we would eat out. Which was less cheaper! I didn't care about all the hype about Palmino Island, it's so hot and boring on the island. They charge for EVERY lil thing, my kids wanted floats for the beach water. We were being charged $15.00! There's very limited things to do there with no pay, we only stayed for about an hr and caught the ferry back to the resort. The highlight of the whole resort is the water park, my kids loved it. I also enjoyed it myself, should have been a lil bigger though so they could have fit more attractions. surprisingly the price for the water park was amazinf, cheaper than what we expected, paid $21, for three ppl. Didn't have to pay for my 2 yr old. This hotel is good for a first time experience, not a place that I think anyone should go back to for a second time. TOO EXPENSIVE


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Miami
Age: 25-34
Travel: 3-6 trips/year

August 11, 2017
Not 5 star

Resort was beautiful but rooms was not 5 star quality. Rooms look nothing like pictures. Rooms are very outdated. Private island was beautiful with so much to do there. Resort grounds was huge. Room was suppose to have a balcony but balcony was just a door that opens but nothing to stand on. Requested 2 beds was told they was sold out come back in the morning I went back 3 days in a row only to be told they would call me and change the room only to never be called or room switched.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: New york, ny
Age: 35-44
Travel: 3-6 trips/year

August 8, 2017

The hotel needed a little up dating. The food was a little expensive. But overall my family and l had a great time. The ferry ride to the private beach was awesome. My grandson had a great time at the water park. FYI you have to pay to get into the water park. If you drink l suggest you buy your bottle from the hotel store. The drinks are a little weak. Also suggest renting a car.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 45-54
Travel: 1-2 trips/year

August 8, 2017
Very Nice , transportation issues too many though!

Everything was beautiful and everyone was very accommodating. BUT the resort wont allow Uber to pick you up and the taxi service is out of line in their pricing. 4 times the amount of Uber. Also, the entrance to the resort from the gate is a LONG ways and they were not very eager to give us a ride to the front gate to meet our Uber that was not allowed in. The hotel was out of rental cars. And shuttle from airport is a waste of money. The times are not flexible enough. Best bet, RENT A VEHICLE. BEFORE you go.


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Overall Rating: 5
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: VA
Age: 45-54

Room Information

El Conquistador's 918 tropically decorated rooms are located at the top, side, or base of the cliff, with views of the ocean or the golf course and mountains. Each guestroom also includes a fully stocked mini bar, make-up mirror, ceiling fan, coffee maker, hair dryer, in-room safe and iron with ironing board. Room service is available for an additional charge.

A valid credit card is required as a security deposit upon check-in.

Room Details

Garden View King
Hotel/Studio Unit Details

Partial Ocean View King
Hotel/Studio Unit Details

Garden View 2 Queens
Hotel/Studio Unit Details

Ocean View King
Hotel/Studio Unit Details

Partial Ocean View 2 Queens
Hotel/Studio Unit Details

La Marina Ocean View King
Hotel/Studio Unit Details

Ocean View 2 Queens
Hotel/Studio Unit Details

Las Brisas Ocean View King
Hotel/Studio Unit Details

La Marina Ocean View 2 Queens
Hotel/Studio Unit Details

Las Brisas Ocean View 2 Queens
Hotel/Studio Unit Details

Garden View 1 King - SALE
Hotel/Studio Unit Details

Garden View 2 Queens - SALE
Hotel/Studio Unit Details

What's to Love

Bright, happy hues - pinks, greens & yellows that scream Caribbean, which produce the perfect mingling of elation and calm.

Therapeutic massage at the Waldorf Astoria spa.

Infinity pool along with water slides for your kids that allows you to relax un-splashed - no one wants pool water in their cocktail.

The Pool Ambassadors at the infinity pool for your every bidding.

Palomino Island. You can sunbathe au naturel, but be sure to bring your suit - the one you got on your birthday.

An 18-hole golf course where you can ride around getting sauced & trash talk about other players.

When you're in The Grand Hotel, you can take glass elevators down to a shopping promenade.

You can use self-serve funiculars to reach Las Olas Village and La Marina Village.

 

What We'd Change

Since the resort is on a 300-ft. cliff, getting around can be a bit of an adventure. Thankfully the mountainside cable cars do the walking for you!

 

Why You Should Go

It's 37 miles from the airport, about an hour of driving time, during which you can curate your drink menu for the first day.

Lots of kewl excursions to check out: the El Yunque Rainforest, the coral in Bioluminscent Biobay, or a deep sea adventure on the dreamy Atlantic.

Take a high-speed catamaran to (and from) Palomino Island for horseback riding and snorkeling, but you can't do them together. That would be hard.

Head to the marina and take a spin on a high-powered jet ski. If that's too much, descend into the clear blue on a scuba diving adventure.

One of the two funiculars can take you to the ferry that will shuttle you to Palomino Island (au naturel beach, half-nekked people.)

Las Olas Village is accessible by one of the funiculars and is terraced into the cliff side, 100 feet above La Marina Village.

Las Casitas Village is on the hillside below The Grand Hotel and inland from the ocean.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Dry Cleaning Services
  • Safe Deposit Box
  • Jet Skis ($)
  • Shopping
  • Hiking/Biking Trails
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Health Club
  • Express Check-Out
  • Spa ($)
  • Beach Towels
  • Parking ($)
  • Handicap Room Available
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Roll-Away Bed (on request) ($)
  • Cribs Available on Request ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Tennis Court(s) ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

El Conquistador, A Waldorf Astoria Resort

1000 Conquistador Ave

787-863-1000

Hotel Description

El Conquistador, A Waldorf Astoria Resort: Escape To A Private Island Retreat

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these small morsels. You know that not far from you is a thriving, bustling tropical wonderland spanning five villages with everything (and more) you need: an exotic, critter-filled rainforest for hiking and a Bioluminscent Biobay for coral gazing, for starters. And then there are the creature comforts out the wazoo: a serene infinity pool, gourmet nosh spots, a stress-crushing spa and killer golf course. And this just the tippy top of the long list of Awesome that's here. But no matter, all you want to do right now is descend back into your chill zone until you're ready to open your eyes again, where a few of the many niceties you'll enjoy include:

A resort fee (included in the listed price) guarantees you access to the following services and amenities:

  • Unlimited local and toll-free phone calls
  • Fitness center access (Promenade Level)
  • Weekly resort activities including Scout About
  • Wi-Fi access in public areas and guest rooms
  • In-room electronic safes

Note: This resort is NOT all-inclusive. Food and beverages must be purchased separately, but know that they're totally delish. So here's a good way to think about this: unless otherwise specified, all services are available for an additional charge.



DINING

A vortex of YUM in the sand. Some flavors of the epic grub spots include Asian, Italian, Caribbean, a bar/grill, a steakhouse, lots of casual places, David's cookies (snacks), and the ahh-some, yet ubiquitous haunt, Starbucks (not sure what we'd do without them).

Ballyhoo Bar and Grill
Type: Casual
Hours: Daily, 11am-11pm
Description: Featuring shrimp, conch fritters, quesadillas and burgers. Ocean and Palomino Island views.

Blossoms
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: 3 culinary styles that include a sushi bar, Teppanyaki tables and innovative Hunan and Szechwan specialties. Reservations recommended.

Cafe Bella Visa
Type: Casual
Hours: Daily, 11am-11pm
Description: Pizza, sandwiches and salads. Casual, open-air spot.

Cafe Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Offering sandwiches, traditional American dishes and Caribbean specialties.

Casitas Cafe
Type: Casual
Hours: Daily, 7am-11:30am
Description: A la carte breakfast.

Cozy's Gourmet Market
Type: Casual
Hours: Daily, 6am-midnight
Description: Located in the lobby, serving sandwiches, fruit and cheeses, as well as a variety of beverages and pastries.

David's Cookies
Type: Snacks
Hours: Daily, 7am-7pm
Description: Providing pastries, desserts and sandwiches.

Iguana's
Type: Casual
Hours: Daily, 11pm-5pm
Description: Featuring burgers, chicken, seafood, snacks and tropical drinks in open-air seating.

La Piccola Fontana
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Northern Italian creations in a luxurious and romantic environment.

Las Brisas
Type: Casual
Hours: Daily, 7am-11:30am
Description: Buffet and a la carte breakfast.

Oasis Bar and Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Serving casual fare and drinks in the Coqui Water Park.

Starbucks
Type: Coffee
Hours: Daily, 6am-10pm
Description: Serving fresh brewed coffee and light fare.

Stingray Cafe
Type: Caribbean
Hours: Daily, 6pm-10:30pm
Description: Caribbean-infused, seafood cuisine.

Chops Steakhouse
Type: Steakhouse
Hours: Daily, 6pm-10:30pm
Description: Private dining rooms available for a more exclusive dining experience at this steakhouse.

The Golf Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Lunch and cocktails overlooking the 18th hole and views of El Yunque Rainforest.

Ventana Del Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Lunch menu.

All hours are subject to change.



BARS AND NIGHTLIFE

Nine hip bars/night spots - these hoppin' locales run the gamut: everything from Drake's Martini Bar (dress code required, no Speedos) and one in the Coqui Water Park to Casa Blanca (night club with DJ) and the Waldorf Astoria Spa T-Bar (includes fancy teas by Dilmah).

Iguana's
Daily, 11am-5pm.

Ballyhoo Bar and Grill
Daily, 11am-5pm.

Drake's Martini Bar
Dress code requires dress-short pants. Daily, 6pm-midnight.

Oasis Bar and Grill
Located in the Coqui Water Park. Daily, 11am-5pm.

Splash Bar
Serving the main pool area. Daily, 11am-7pm.

The Golf Grill
Offers drinks and snacks at the golf course. Daily, 11am-5pm.

Twenty-One
A sports bar featuring a pool table and large screen TVs. Mon-Thu 4pm-midnight; Fri-Sat 4pm-2am.

Casa Blanca
Night club featuring DJ music and dancing. Open Thu-Sat 9pm-2am

Waldorf Astoria Spa T-Bar
Teas by Dilmah, including iced and alcoholic options.



BEACHES AND POOLS

Two words: Pool Perfect, and here's the rundown: there are four rockin' regular pools, Coqui Water Park plus a sublime infinity pool, lollin' lazy river, children's pool (thank goodness) and water slides. And Palomino Island, a private retreat (reachable by catamaran) with palm trees, white sand and eager waiters ready to take your order. Note to the shameless: the "au naturel" section is just over the hill.

SPORTS/ACTIVITIES

Water
Available for an additional charge:

  • Coqui Water Park

Land

Available for an additional charge:

  • Tennis
  • Fitness center
  • Horseback riding

Golf
The Arthur Hills Golf Course at the El Conquistador Resort is a 18-hole, par-72 course with breathtaking views of the Atlantic and El Yunque Rain Forest and features a dramatic 18th-hole, splashing fountain leading to a waterfall.



INTERNET

El Conquistador offers Wi-Fi-Internet access in all of the guestrooms, public areas, pools, meeting rooms, and on Palomino Island. Wi-Fi Internet access is available for a daily fee.

SPA SERVICES

Waldorf Astoria Spa at the El Conquistador Resort is a full service spa.
  • Massages
  • Body treatments
  • Facials
  • Beauty salon
  • The minimum age for all spa guests is 18.


WEDDING/HONEYMOON

The professional staff at the El Conquistador Resort provides wedding coordination services and arrangements to make your day unforgettable. Packages are customizable and prices may vary.

CHILD CARE

For children ages 4-12, Camp Coqui provides recreational activities, crafts and games. Daily, 9am-4pm. Reservations are required.

ADDITIONAL INFORMATION

Location
Located on the northeastern tip of Puerto Rico, near El Yunque Rain Forest, 37 mi from Luis Munoz Marin International Airport (SJU). Approximate driving time is one hour.
Because El Conquistador is not in a zoned area for the taxi system, there are no set taxi fares. Round-trip airport/hotel transfers are offered by the resort and available as an option on the Reservations Upgrade page.

Check-In/Check-Out
Check-in: 4pm. Check-out: 11am.
A valid credit card is required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 2-night minimum stay is required at this resort with the following exception:
A 5-night minimum stay is required for travel Dec 22, 2017-Jan 6, 2018 .
A 4-night minimum stay is required for travel Dec 22, 2018-Jan 6, 2019.
A 3-night minimum stay is required for travel April 17, 2017 -Dec 21, 2017 :

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you are a smoker, you should contact the hotel directly to get their individual policies.

Getting Around
La Marina Village, connected to The Grand Hotel by two self-serve funiculars that operate like elevators, lies at the cliff's bottom next to a marina, with ready access to the ferry boat that shuttles guests to Palomino Island and the resort's beaches. Las Olas Village, accessible by one of the funiculars, is terraced into the cliff side, 100 ft. above La Marina Village. Las Casitas Village is arrayed on the hillside below The Grand Hotel and inland from the ocean. Glass elevators take guests from The Grand Hotel down to an oceanfront shopping promenade, where they use self-serve funiculars to reach Las Olas Village and La Marina Village.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 9/1 - 12/19
Starting at $469 was $949
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 1/7 - 3/22
Starting at $689 was $1369
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 3/23 - 5/11
Starting at $949 was $1399
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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