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El Conquistador, A Waldorf Astoria Resort

Puerto Rico

Our Rating
4 Nights with Air from $589 Meals not included
Info Customer Reviews Questions & Answers

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these ... More

Customer Rating 443 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.6
Room Comfort
 
4.2
4.2 out of 5
"We stayed with friends for 4 nights the week before Thanksgiving. From the time we arrived we were treated exceptionally well. I had done a lot of research prior to the trip so I was aware of the charg..." – Mandr94
445 out of 520 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.6
Room Comfort
 
4.2
4.2 out of 5
"We stayed with friends for 4 nights the week before Thanksgiving. From the time we arrived we were treated exceptionally well. I had done a lot of research prior to the trip so I was aware of the charg..." – Mandr94
445 out of 520 (86%) customers would recommend this product to a friend.
Cable car Palomino Island - lovely! Palamino Island Beach simple but beautiful room horseback ridding at Palomino Island island beach (hotel ferry) The view of the water from the patio restaurant is awesome! Wow View from our room. Returning from Palomino Island to Resort Palomino Island small island in distance is beach El Conquistador Resort from the ferry view from Palomino Island Sunrise from the pool area, off to Vieques Island Palmino Island A island view room Hello from PR to all in NJ From marina they take you to the island View from El Conquistador down by the marina View form the 3 rd floor beach outside of Farjardo My bestfriend full filling his Dreams private beach Ocean view from room Palomino Island many fun pools View from top of funicular All the chaise lounges were just waiting for us on the private island! Just a glimpse to how beautiful & expansive the resort was... Beautiful view from the pool! view of island from hotel lobby Private Island Beach view from our room Sunrise view from our room - Palomino Island in distance On Palamino Island Snorkeling Side of Palamino Island Pool View from the top portion of the hotel Palomino Island view from ocean view room a peak of the lazy river at the private waterpark View from the room Our hotel room El Con, from boat to Palamino Island El Conquistador 5/2011 great ocean views Palamino Island Ferry to Palomino Island Some of the pools view from my room room view pool view view from El Conquistador resort main pools View from our room this is just one light in one hall! The Main Pool at El Conquistador Resort Balcony view of Las Croabas village and Fajordo Lighthouse Ferry to Palomino Island View from our room at dawn view from El Conquistador towards Palomino Island Our rooms view; El Con View of the ocean from Palomino Island The Pool dirty marina - not beach
All Customer Reviews
1-4 of 443 reviews. Sort by
May 26, 2017
Everything I expected

Cheap Caribbean was exactly what I purchased! I bought a package for two for my boyfriend and I to go to Puerto Rico from 5/19/2017 - 5/22/2017 where we stayed at El Conquistador in Fajada. The hotel is as advertised and we got the room we paid for "ocean view." The hotel has a lot to look at but needs a little better maintaince. The food taste very blah and is overpriced so we ate on the streets with the locals. We had a little issue with Delta so we called cheap Caribbean and they took care of everything for us. I will definitely use cheap Caribbean again.

View from our room.
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Connecticut
Age: 25-34
Travel: 3-6 trips/year

May 24, 2017
Romantic Getaway

PROS: Beautiful Resort, with amazing views and Palomino beach is Paradise. Service was great, people are friendly, and its a very relaxing location. All the food tasted great to us. Lots of flavor. The CONs. Price for meal is pretty high Pool areas lack a bit of the entertainment I wanted. It all depends on why you're going on vacation. Definitely relaxing but we felt it lacked a bit of spice. As others mention, the place needs a bit more touching up and TLC. It's still beautiful and I would return on a deal. I also recommend others to go but the Waldorf company could do a bit better with touch ups on paint and things like that.


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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Palisades Park, NJ
Age: 35-44
Travel: 1-2 trips/year

May 22, 2017
The conquistador

This resort had it all, beach, pools, food, sun, fun, access , cars , elegance. The best!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Brooklyn, ny
Age: 45-54
Travel: 1-2 trips/year

May 10, 2017
Service is lacking

We came to this resort on our honeymoon and are disappointed. I stayed at the Waldorf Astoria in NYC every year growing up, and booked this place because when I hear "Waldorf Astoria", I imagine 5 star service and amenities. Unfortunately that hasn't been the case on our trip. The resort is like a ghost town, with employees only at the front desk to help or in the few restaurants that are actually open. All the poolside bars and restaurants we were hoping to enjoy are closed. There is no poolside food or drink service. The rooms are so-so (ours has dirt in corners, ripped drapes, our AC broke once, TV stopped working randomly a few times. The weather has been awful (I know not in their control), but you'd think the place would turn some lights on if the guests have to be inside most of the day. All the ambient lighting in the resort is turned off even at night. It's weird and dark. I will say the staff members we have interacted with are very nice, but there aren't many of them around to provide service! There is construction noise by the pool also. To top it off, a reality show is being filmed here which we didn't consent to be on and don't want to be on, and there are cameras and crew all over the resort in the way and polluting the beautiful view. I didn't come here to watch a show being filmed, I left Southern California to be on vacation and feel like it's following me! The TV show seems to take priority over guests. Yesterday we were made to wait in the rain for almost 30 minutes to board a ferry so the cast could be filmed disembarking the ferry. It was ridiculous - a handicapped child with an uncovered wheelchair was waiting and being rained on with us, along with three other small children and their parents. Very unpleasant On a positive note, if this place improved their service and acknowledged their guests, it could be great. It has beautiful views and the private island is pretty if there wasn't a massive film crew everywhere we go!.


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Overall Rating: 3
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Southern California
Age: 25-34
Travel: 3-6 trips/year

Room Information

El Conquistador's 918 tropically decorated rooms are located at the top, side, or base of the cliff, with views of the ocean or the golf course and mountains. Each guestroom also includes a fully stocked mini bar, make-up mirror, ceiling fan, coffee maker, hair dryer, in-room safe and iron with ironing board. Room service is available for an additional charge.

A valid credit card is required as a security deposit upon check-in.

Room Details

Garden View
Hotel/Studio Unit Details

Partial Ocean View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

La Marina Ocean View
Hotel/Studio Unit Details

Las Brisas Ocean View
Hotel/Studio Unit Details

What's to Love

Bright, happy hues - pinks, greens & yellows that scream Caribbean, which produce the perfect mingling of elation and calm.

Therapeutic massage at the Waldorf Astoria spa.

Infinity pool along with water slides for your kids that allows you to relax un-splashed - no one wants pool water in their cocktail.

The Pool Ambassadors at the infinity pool for your every bidding.

Palomino Island. You can sunbathe au naturel, but be sure to bring your suit - the one you got on your birthday.

An 18-hole golf course where you can ride around getting sauced & trash talk about other players.

When you're in The Grand Hotel, you can take glass elevators down to a shopping promenade.

You can use self-serve funiculars to reach Las Olas Village and La Marina Village.

 

What We'd Change

Since the resort is on a 300-ft. cliff, getting around can be a bit of an adventure. Thankfully the mountainside cable cars do the walking for you!

 

Why You Should Go

It's 37 miles from the airport, about an hour of driving time, during which you can curate your drink menu for the first day.

Lots of kewl excursions to check out: the El Yunque Rainforest, the coral in Bioluminscent Biobay, or a deep sea adventure on the dreamy Atlantic.

Take a high-speed catamaran to (and from) Palomino Island for horseback riding and snorkeling, but you can't do them together. That would be hard.

Head to the marina and take a spin on a high-powered jet ski. If that's too much, descend into the clear blue on a scuba diving adventure.

One of the two funiculars can take you to the ferry that will shuttle you to Palomino Island (au naturel beach, half-nekked people.)

Las Olas Village is accessible by one of the funiculars and is terraced into the cliff side, 100 feet above La Marina Village.

Las Casitas Village is on the hillside below The Grand Hotel and inland from the ocean.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Dry Cleaning Services
  • Safe Deposit Box
  • Jet Skis ($)
  • Shopping
  • Hiking/Biking Trails
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Health Club
  • Express Check-Out
  • Spa ($)
  • Beach Towels
  • Parking ($)
  • Handicap Room Available
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Roll-Away Bed (on request) ($)
  • Cribs Available on Request ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Tennis Court(s) ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

El Conquistador, A Waldorf Astoria Resort

1000 Conquistador Ave

787-863-1000

Hotel Description

El Conquistador, A Waldorf Astoria Resort: Escape To A Private Island Retreat

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these small morsels. You know that not far from you is a thriving, bustling tropical wonderland spanning five villages with everything (and more) you need: an exotic, critter-filled rainforest for hiking and a Bioluminscent Biobay for coral gazing, for starters. And then there are the creature comforts out the wazoo: a serene infinity pool, gourmet nosh spots, a stress-crushing spa and killer golf course. And this just the tippy top of the long list of Awesome that's here. But no matter, all you want to do right now is descend back into your chill zone until you're ready to open your eyes again, where a few of the many niceties you'll enjoy include:

A resort fee (included in the listed price) guarantees you access to the following services and amenities:

  • Unlimited local and toll-free phone calls
  • Fitness center access (Promenade Level)
  • Weekly resort activities including Scout About
  • Wi-Fi access in public areas and guest rooms
  • In-room electronic safes

Note: This resort is NOT all-inclusive. Food and beverages must be purchased separately, but know that they're totally delish. So here's a good way to think about this: unless otherwise specified, all services are available for an additional charge.



DINING

A vortex of YUM in the sand. Some flavors of the epic grub spots include Asian, Italian, Caribbean, a bar/grill, a steakhouse, lots of casual places, David's cookies (snacks), and the ahh-some, yet ubiquitous haunt, Starbucks (not sure what we'd do without them).

Ballyhoo Bar and Grill
Type: Casual
Hours: Daily, 11am-11pm
Description: Featuring shrimp, conch fritters, quesadillas and burgers. Ocean and Palomino Island views.

Blossoms
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: 3 culinary styles that include a sushi bar, Teppanyaki tables and innovative Hunan and Szechwan specialties. Reservations recommended.

Cafe Bella Visa
Type: Casual
Hours: Daily, 11am-11pm
Description: Pizza, sandwiches and salads. Casual, open-air spot.

Cafe Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Offering sandwiches, traditional American dishes and Caribbean specialties.

Casitas Cafe
Type: Casual
Hours: Daily, 7am-11:30am
Description: A la carte breakfast.

Cozy's Gourmet Market
Type: Casual
Hours: Daily, 6am-midnight
Description: Located in the lobby, serving sandwiches, fruit and cheeses, as well as a variety of beverages and pastries.

David's Cookies
Type: Snacks
Hours: Daily, 7am-7pm
Description: Providing pastries, desserts and sandwiches.

Iguana's
Type: Casual
Hours: Daily, 11pm-5pm
Description: Featuring burgers, chicken, seafood, snacks and tropical drinks in open-air seating.

La Piccola Fontana
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Northern Italian creations in a luxurious and romantic environment.

Las Brisas
Type: Casual
Hours: Daily, 7am-11:30am
Description: Buffet and a la carte breakfast.

Oasis Bar and Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Serving casual fare and drinks in the Coqui Water Park.

Starbucks
Type: Coffee
Hours: Daily, 6am-10pm
Description: Serving fresh brewed coffee and light fare.

Stingray Cafe
Type: Caribbean
Hours: Daily, 6pm-10:30pm
Description: Caribbean-infused, seafood cuisine.

Chops Steakhouse
Type: Steakhouse
Hours: Daily, 6pm-10:30pm
Description: Private dining rooms available for a more exclusive dining experience at this steakhouse.

The Golf Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Lunch and cocktails overlooking the 18th hole and views of El Yunque Rainforest.

Ventana Del Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Lunch menu.

All hours are subject to change.



BARS AND NIGHTLIFE

Nine hip bars/night spots - these hoppin' locales run the gamut: everything from Drake's Martini Bar (dress code required, no Speedos) and one in the Coqui Water Park to Casa Blanca (night club with DJ) and the Waldorf Astoria Spa T-Bar (includes fancy teas by Dilmah).

Iguana's
Daily, 11am-5pm.

Ballyhoo Bar and Grill
Daily, 11am-5pm.

Drake's Martini Bar
Dress code requires dress-short pants. Daily, 6pm-midnight.

Oasis Bar and Grill
Located in the Coqui Water Park. Daily, 11am-5pm.

Splash Bar
Serving the main pool area. Daily, 11am-7pm.

The Golf Grill
Offers drinks and snacks at the golf course. Daily, 11am-5pm.

Twenty-One
A sports bar featuring a pool table and large screen TVs. Mon-Thu 4pm-midnight; Fri-Sat 4pm-2am.

Casa Blanca
Night club featuring DJ music and dancing. Open Thu-Sat 9pm-2am

Waldorf Astoria Spa T-Bar
Teas by Dilmah, including iced and alcoholic options.



BEACHES AND POOLS

Two words: Pool Perfect, and here's the rundown: there are four rockin' regular pools, Coqui Water Park plus a sublime infinity pool, lollin' lazy river, children's pool (thank goodness) and water slides. And Palomino Island, a private retreat (reachable by catamaran) with palm trees, white sand and eager waiters ready to take your order. Note to the shameless: the "au naturel" section is just over the hill.

SPORTS/ACTIVITIES

Water
Available for an additional charge:

  • Coqui Water Park

Land

Available for an additional charge:

  • Tennis
  • Fitness center
  • Horseback riding

Golf
The Arthur Hills Golf Course at the El Conquistador Resort is a 18-hole, par-72 course with breathtaking views of the Atlantic and El Yunque Rain Forest and features a dramatic 18th-hole, splashing fountain leading to a waterfall.



INTERNET

El Conquistador offers Wi-Fi-Internet access in all of the guestrooms, public areas, pools, meeting rooms, and on Palomino Island. Wi-Fi Internet access is available for a daily fee.

SPA SERVICES

Waldorf Astoria Spa at the El Conquistador Resort is a full service spa.
  • Massages
  • Body treatments
  • Facials
  • Beauty salon
  • The minimum age for all spa guests is 18.


WEDDING/HONEYMOON

The professional staff at the El Conquistador Resort provides wedding coordination services and arrangements to make your day unforgettable. Packages are customizable and prices may vary.

CHILD CARE

For children ages 4-12, Camp Coqui provides recreational activities, crafts and games. Daily, 9am-4pm. Reservations are required.

ADDITIONAL INFORMATION

Location
Located on the northeastern tip of Puerto Rico, near El Yunque Rain Forest, 37 mi from Luis Munoz Marin International Airport (SJU). Approximate driving time is one hour.
Because El Conquistador is not in a zoned area for the taxi system, there are no set taxi fares. Round-trip airport/hotel transfers are offered by the resort and available as an option on the Reservations Upgrade page.

Check-In/Check-Out
Check-in: 4pm. Check-out: 11am.
A valid credit card is required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 2-night minimum stay is required at this resort with the following exception:
A 5-night minimum stay is required for travel Dec 22, 2017-Jan 6, 2018 .
A 4-night minimum stay is required for travel Dec 22, 2018-Jan 6, 2019.
A 3-night minimum stay is required for travel April 17, 2017 -Dec 21, 2017 :

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you are a smoker, you should contact the hotel directly to get their individual policies.

Getting Around
La Marina Village, connected to The Grand Hotel by two self-serve funiculars that operate like elevators, lies at the cliff's bottom next to a marina, with ready access to the ferry boat that shuttles guests to Palomino Island and the resort's beaches. Las Olas Village, accessible by one of the funiculars, is terraced into the cliff side, 100 ft. above La Marina Village. Las Casitas Village is arrayed on the hillside below The Grand Hotel and inland from the ocean. Glass elevators take guests from The Grand Hotel down to an oceanfront shopping promenade, where they use self-serve funiculars to reach Las Olas Village and La Marina Village.


All hours, fees, amenities, information and services are subject to change without notice.

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Travel Dates 6/3 - 12/21
Starting at $589 was $959
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