Search
Deals
Cruises
Support
Account

El Conquistador, A Waldorf Astoria Resort

Puerto Rico

Our Rating
4 Nights with Air from $439 Meals not included
Info Customer Reviews Questions & Answers

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these ... More

Customer Rating 454 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"We stayed with friends for 4 nights the week before Thanksgiving. From the time we arrived we were treated exceptionally well. I had done a lot of research prior to the trip so I was aware of the charg..." – Mandr94
456 out of 534 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"We stayed with friends for 4 nights the week before Thanksgiving. From the time we arrived we were treated exceptionally well. I had done a lot of research prior to the trip so I was aware of the charg..." – Mandr94
456 out of 534 (85%) customers would recommend this product to a friend.
Cable car Palomino Island - lovely! Palamino Island Beach simple but beautiful room horseback ridding at Palomino Island island beach (hotel ferry) The view of the water from the patio restaurant is awesome! Wow View from our room. Returning from Palomino Island to Resort Palomino Island small island in distance is beach El Conquistador Resort from the ferry view from Palomino Island Sunrise from the pool area, off to Vieques Island Palmino Island A island view room Hello from PR to all in NJ From marina they take you to the island View from El Conquistador down by the marina View form the 3 rd floor beach outside of Farjardo My bestfriend full filling his Dreams private beach Ocean view from room Palomino Island many fun pools View from top of funicular All the chaise lounges were just waiting for us on the private island! Just a glimpse to how beautiful & expansive the resort was... Beautiful view from the pool! view of island from hotel lobby Private Island Beach view from our room Sunrise view from our room - Palomino Island in distance On Palamino Island Snorkeling Side of Palamino Island Pool View from the top portion of the hotel Palomino Island view from ocean view room a peak of the lazy river at the private waterpark View from the room Our hotel room El Con, from boat to Palamino Island El Conquistador 5/2011 great ocean views Palamino Island Ferry to Palomino Island Some of the pools view from my room room view pool view view from El Conquistador resort main pools View from our room this is just one light in one hall! The Main Pool at El Conquistador Resort Balcony view of Las Croabas village and Fajordo Lighthouse Ferry to Palomino Island View from our room at dawn view from El Conquistador towards Palomino Island Our rooms view; El Con View of the ocean from Palomino Island The Pool dirty marina - not beach
All Customer Reviews
1-4 of 454 reviews. Sort by
July 12, 2017
Bad shuttle experience

The only bad part was my shuttle experience. I had to wait an hour for the shuttle after long hours of travel to get there because bad communication between cheap carribean and the resort. They did not give them my info, I was not on the list and I never received any sort of voucher. Really annoyed about that after paying extra for a shuttle to and from the airport. I had to wait for the next plane that had people going to the resort. I did not take it to leave the resort as a result. So, I lost my money on that part. No refund. :( Waste of my time and money that upset me. The resort however was absolutely fabulous! My room view was stunning! The resort is amazing.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Texas
Age: 45-54
Travel: 3-6 trips/year

July 12, 2017
Second Class Treatment??

I booked this trip through the Deal of Fortune. This was the resort I wanted, and I am glad, all in all, that we got it. The thing that didn't set well with me is upon check in, they made it a point to keep mentioning the fact that we booked third party, through Cheap Carribean. This made me wonder how we would treated. The first room that they put us in was questionable. I first noticed the mold in the bathroom upper corner, and around the air vent. I was going to let that slide, but when a lizard jumped out onto the nightstand as I sat on the bed , that became too much to ignore. I looked around the room and found another dead lizard behind the bed, and another live lizard on the bathroom closet door. I do realize that this was more likely being on the ground level. Also, there was a large buckle in the ceiling filled with water dripping onto a wet spot on the carpet. This overall state of the room led me to call the front desk and ask for a new room, and they told me that of the 900+ rooms they have, none were available. This made me question if the room's condition was to reflect how we booked. I asked for a manager and after a long hold, they miraculously had one for us to move to. I think this was a tactic to save better rooms for guests booking directly, perhaps at a higher price. We did move to another room, and it was in much better shape, almost identical in layout, on the 4th floor mountain view. Since none of the previous room issues were there, we were completely satisfied and comfortable in this room. We weren't expecting the best room with the Deal of Fourtune, or trying to scheme a upgrade, but we did expect it to be clean and vermin free. I will give a shout out to our bellman Christopher who moved us, and gave us the best restaurant recommendations! The grounds of this resort are beautiful and immaculately maintained, however, Palomino Island was a disappointment, as it was described as powdery white sand and crystal clear water. In reality, the sand was full of rock and coarse coral, and the water was full of seaweed, jellyfish, and sea urchins. We had a much more pleasurable beach experience when we left and went to Luquillo Beach. The pools were average, and the two meals we had at the resort were average. We found superior and more affordable food off the resort. There are many local places close by. All in all, the resort was a good home base to get out and explore from, but not one to stay at all day. Although this resort offers an all inclusive plan, we chose not to book that option. In hindsight, this was the right choice, as the value in that wasn't there. The Waldorf Brand was not represented.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
3.0
User Image

From: Roanoke, VA
Age: 35-44
Travel: 3-6 trips/year

July 12, 2017
Not what we expected...

Beautiful country.... the hotel isn't as modern as we thought....the service was decent....hotel should let people know about the "finicular" which is an elevator that takes you to the lower rooms, water park, and the ferry to private island... major inconvenience especially around dinner and breakfast.... otherwise the resort was ok...prolly wouldn't stay here again... can be crowded and very expensive

Not what we expected...
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
1.0
User Image

From: Connecticut
Age: 25-34

July 9, 2017
Second Class Treatment??

I booked this trip through the Deal of Fortune. This was the resort I wanted, and I am glad, all in all, that we got it. The thing that didn't set well with me is upon check in, they made it a point to keep mentioning the fact that we booked third party, through Cheap Carribean. This made me wonder how we would treated. The first room that they put us in was questionable. I first noticed the mold in the bathroom upper corner, and around the air vent. I was going to let that slide, but when a lizard jumped out onto the nightstand as I sat on the bed , that became too much to ignore. I looked around the room and found another dead lizard behind the bed, and another live lizard on the bathroom closet door. I do realize that this was more likely being on the ground level. Also, there was a large buckle in the ceiling filled with water dripping onto a wet spot on the carpet. This overall state of the room led me to call the front desk and ask for a new room, and they told me that of the 900+ rooms they have, none were available. This made me question if the room's condition was to reflect how we booked. I asked for a manager and after a long hold, they miraculously had one for us to move to. I think this was a tactic to save better rooms for guests booking directly, perhaps at a higher price. We did move to another room, and it was in much better shape, almost identical in layout, on the 4th floor mountain view. Since none of the previous room issues were there, we were completely satisfied and comfortable in this room. We weren't expecting the best room with the Deal of Fourtune, or trying to scheme a upgrade, but we did expect it to be clean and vermin free. I will give a shout out to our bellman Christopher who moved us, and gave us the best restaurant recommendations! The grounds of this resort are beautiful and immaculately maintained, however, Palomino Island was a disappointment, as it was described as powdery white sand and crystal clear water. In reality, the sand was full of rock and coarse coral, and the water was full of seaweed, jellyfish, and sea urchins. We had a much more pleasurable beach experience when we left and went to Luquillo Beach. The pools were average, and the two meals we had at the resort were average. We found superior and more affordable food off the resort. There are many local places close by. All in all, the resort was a good home base to get out and explore from, but not one to stay at all day. Although this resort offers an all inclusive plan, we chose not to book that option. In hindsight, this was the right choice, as the value in that wasn't there. The Waldorf Brand was not represented.


5 of 5 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
3.0
User Image

From: Roanoke, VA
Age: 35-44
Travel: 3-6 trips/year

Room Information

El Conquistador's 918 tropically decorated rooms are located at the top, side, or base of the cliff, with views of the ocean or the golf course and mountains. Each guestroom also includes a fully stocked mini bar, make-up mirror, ceiling fan, coffee maker, hair dryer, in-room safe and iron with ironing board. Room service is available for an additional charge.

A valid credit card is required as a security deposit upon check-in.

Room Details

Garden View King
Hotel/Studio Unit Details

Partial Ocean View King
Hotel/Studio Unit Details

Garden View 2 Queens
Hotel/Studio Unit Details

Ocean View King
Hotel/Studio Unit Details

Partial Ocean View 2 Queens
Hotel/Studio Unit Details

La Marina Ocean View King
Hotel/Studio Unit Details

Ocean View 2 Queens
Hotel/Studio Unit Details

Las Brisas Ocean View King
Hotel/Studio Unit Details

La Marina Ocean View 2 Queens
Hotel/Studio Unit Details

Las Brisas Ocean View 2 Queens
Hotel/Studio Unit Details

Garden View 1 King - SALE
Hotel/Studio Unit Details

Garden View 2 Queens - SALE
Hotel/Studio Unit Details

What's to Love

Bright, happy hues - pinks, greens & yellows that scream Caribbean, which produce the perfect mingling of elation and calm.

Therapeutic massage at the Waldorf Astoria spa.

Infinity pool along with water slides for your kids that allows you to relax un-splashed - no one wants pool water in their cocktail.

The Pool Ambassadors at the infinity pool for your every bidding.

Palomino Island. You can sunbathe au naturel, but be sure to bring your suit - the one you got on your birthday.

An 18-hole golf course where you can ride around getting sauced & trash talk about other players.

When you're in The Grand Hotel, you can take glass elevators down to a shopping promenade.

You can use self-serve funiculars to reach Las Olas Village and La Marina Village.

 

What We'd Change

Since the resort is on a 300-ft. cliff, getting around can be a bit of an adventure. Thankfully the mountainside cable cars do the walking for you!

 

Why You Should Go

It's 37 miles from the airport, about an hour of driving time, during which you can curate your drink menu for the first day.

Lots of kewl excursions to check out: the El Yunque Rainforest, the coral in Bioluminscent Biobay, or a deep sea adventure on the dreamy Atlantic.

Take a high-speed catamaran to (and from) Palomino Island for horseback riding and snorkeling, but you can't do them together. That would be hard.

Head to the marina and take a spin on a high-powered jet ski. If that's too much, descend into the clear blue on a scuba diving adventure.

One of the two funiculars can take you to the ferry that will shuttle you to Palomino Island (au naturel beach, half-nekked people.)

Las Olas Village is accessible by one of the funiculars and is terraced into the cliff side, 100 feet above La Marina Village.

Las Casitas Village is on the hillside below The Grand Hotel and inland from the ocean.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • Poolside Bar
  • Dry Cleaning Services
  • Safe Deposit Box
  • Jet Skis ($)
  • Shopping
  • Hiking/Biking Trails
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Health Club
  • Express Check-Out
  • Spa ($)
  • Beach Towels
  • Parking ($)
  • Handicap Room Available
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Roll-Away Bed (on request) ($)
  • Cribs Available on Request ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Tennis Court(s) ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

El Conquistador, A Waldorf Astoria Resort

1000 Conquistador Ave

787-863-1000

Hotel Description

El Conquistador, A Waldorf Astoria Resort: Escape To A Private Island Retreat

Through the weave of palm trees overhead you take in a few slivers of blue sky. But you are perfectly content with these small morsels. You know that not far from you is a thriving, bustling tropical wonderland spanning five villages with everything (and more) you need: an exotic, critter-filled rainforest for hiking and a Bioluminscent Biobay for coral gazing, for starters. And then there are the creature comforts out the wazoo: a serene infinity pool, gourmet nosh spots, a stress-crushing spa and killer golf course. And this just the tippy top of the long list of Awesome that's here. But no matter, all you want to do right now is descend back into your chill zone until you're ready to open your eyes again, where a few of the many niceties you'll enjoy include:

A resort fee (included in the listed price) guarantees you access to the following services and amenities:

  • Unlimited local and toll-free phone calls
  • Fitness center access (Promenade Level)
  • Weekly resort activities including Scout About
  • Wi-Fi access in public areas and guest rooms
  • In-room electronic safes

Note: This resort is NOT all-inclusive. Food and beverages must be purchased separately, but know that they're totally delish. So here's a good way to think about this: unless otherwise specified, all services are available for an additional charge.



DINING

A vortex of YUM in the sand. Some flavors of the epic grub spots include Asian, Italian, Caribbean, a bar/grill, a steakhouse, lots of casual places, David's cookies (snacks), and the ahh-some, yet ubiquitous haunt, Starbucks (not sure what we'd do without them).

Ballyhoo Bar and Grill
Type: Casual
Hours: Daily, 11am-11pm
Description: Featuring shrimp, conch fritters, quesadillas and burgers. Ocean and Palomino Island views.

Blossoms
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: 3 culinary styles that include a sushi bar, Teppanyaki tables and innovative Hunan and Szechwan specialties. Reservations recommended.

Cafe Bella Visa
Type: Casual
Hours: Daily, 11am-11pm
Description: Pizza, sandwiches and salads. Casual, open-air spot.

Cafe Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Offering sandwiches, traditional American dishes and Caribbean specialties.

Casitas Cafe
Type: Casual
Hours: Daily, 7am-11:30am
Description: A la carte breakfast.

Cozy's Gourmet Market
Type: Casual
Hours: Daily, 6am-midnight
Description: Located in the lobby, serving sandwiches, fruit and cheeses, as well as a variety of beverages and pastries.

David's Cookies
Type: Snacks
Hours: Daily, 7am-7pm
Description: Providing pastries, desserts and sandwiches.

Iguana's
Type: Casual
Hours: Daily, 11pm-5pm
Description: Featuring burgers, chicken, seafood, snacks and tropical drinks in open-air seating.

La Piccola Fontana
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Northern Italian creations in a luxurious and romantic environment.

Las Brisas
Type: Casual
Hours: Daily, 7am-11:30am
Description: Buffet and a la carte breakfast.

Oasis Bar and Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Serving casual fare and drinks in the Coqui Water Park.

Starbucks
Type: Coffee
Hours: Daily, 6am-10pm
Description: Serving fresh brewed coffee and light fare.

Stingray Cafe
Type: Caribbean
Hours: Daily, 6pm-10:30pm
Description: Caribbean-infused, seafood cuisine.

Chops Steakhouse
Type: Steakhouse
Hours: Daily, 6pm-10:30pm
Description: Private dining rooms available for a more exclusive dining experience at this steakhouse.

The Golf Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Lunch and cocktails overlooking the 18th hole and views of El Yunque Rainforest.

Ventana Del Caribe
Type: Casual
Hours: Daily, 11am-5pm
Description: Lunch menu.

All hours are subject to change.



BARS AND NIGHTLIFE

Nine hip bars/night spots - these hoppin' locales run the gamut: everything from Drake's Martini Bar (dress code required, no Speedos) and one in the Coqui Water Park to Casa Blanca (night club with DJ) and the Waldorf Astoria Spa T-Bar (includes fancy teas by Dilmah).

Iguana's
Daily, 11am-5pm.

Ballyhoo Bar and Grill
Daily, 11am-5pm.

Drake's Martini Bar
Dress code requires dress-short pants. Daily, 6pm-midnight.

Oasis Bar and Grill
Located in the Coqui Water Park. Daily, 11am-5pm.

Splash Bar
Serving the main pool area. Daily, 11am-7pm.

The Golf Grill
Offers drinks and snacks at the golf course. Daily, 11am-5pm.

Twenty-One
A sports bar featuring a pool table and large screen TVs. Mon-Thu 4pm-midnight; Fri-Sat 4pm-2am.

Casa Blanca
Night club featuring DJ music and dancing. Open Thu-Sat 9pm-2am

Waldorf Astoria Spa T-Bar
Teas by Dilmah, including iced and alcoholic options.



BEACHES AND POOLS

Two words: Pool Perfect, and here's the rundown: there are four rockin' regular pools, Coqui Water Park plus a sublime infinity pool, lollin' lazy river, children's pool (thank goodness) and water slides. And Palomino Island, a private retreat (reachable by catamaran) with palm trees, white sand and eager waiters ready to take your order. Note to the shameless: the "au naturel" section is just over the hill.

SPORTS/ACTIVITIES

Water
Available for an additional charge:

  • Coqui Water Park

Land

Available for an additional charge:

  • Tennis
  • Fitness center
  • Horseback riding

Golf
The Arthur Hills Golf Course at the El Conquistador Resort is a 18-hole, par-72 course with breathtaking views of the Atlantic and El Yunque Rain Forest and features a dramatic 18th-hole, splashing fountain leading to a waterfall.



INTERNET

El Conquistador offers Wi-Fi-Internet access in all of the guestrooms, public areas, pools, meeting rooms, and on Palomino Island. Wi-Fi Internet access is available for a daily fee.

SPA SERVICES

Waldorf Astoria Spa at the El Conquistador Resort is a full service spa.
  • Massages
  • Body treatments
  • Facials
  • Beauty salon
  • The minimum age for all spa guests is 18.


WEDDING/HONEYMOON

The professional staff at the El Conquistador Resort provides wedding coordination services and arrangements to make your day unforgettable. Packages are customizable and prices may vary.

CHILD CARE

For children ages 4-12, Camp Coqui provides recreational activities, crafts and games. Daily, 9am-4pm. Reservations are required.

ADDITIONAL INFORMATION

Location
Located on the northeastern tip of Puerto Rico, near El Yunque Rain Forest, 37 mi from Luis Munoz Marin International Airport (SJU). Approximate driving time is one hour.
Because El Conquistador is not in a zoned area for the taxi system, there are no set taxi fares. Round-trip airport/hotel transfers are offered by the resort and available as an option on the Reservations Upgrade page.

Check-In/Check-Out
Check-in: 4pm. Check-out: 11am.
A valid credit card is required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 2-night minimum stay is required at this resort with the following exception:
A 5-night minimum stay is required for travel Dec 22, 2017-Jan 6, 2018 .
A 4-night minimum stay is required for travel Dec 22, 2018-Jan 6, 2019.
A 3-night minimum stay is required for travel April 17, 2017 -Dec 21, 2017 :

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you are a smoker, you should contact the hotel directly to get their individual policies.

Getting Around
La Marina Village, connected to The Grand Hotel by two self-serve funiculars that operate like elevators, lies at the cliff's bottom next to a marina, with ready access to the ferry boat that shuttles guests to Palomino Island and the resort's beaches. Las Olas Village, accessible by one of the funiculars, is terraced into the cliff side, 100 ft. above La Marina Village. Las Casitas Village is arrayed on the hillside below The Grand Hotel and inland from the ocean. Glass elevators take guests from The Grand Hotel down to an oceanfront shopping promenade, where they use self-serve funiculars to reach Las Olas Village and La Marina Village.


All hours, fees, amenities, information and services are subject to change without notice.

Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
- or -
Choose a Vacation Package
and Save More!
More
5 days, 4 nights
Travel Dates 9/1 - 12/19
Starting at $439 was $1049
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 7/23 - 8/31
Starting at $589 was $959
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 1/7 - 4/30
Starting at $869 was $1399
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST