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El Cid Castilla Beach

Mexico - Mazatlan

Our Rating
4 Nights with Air from $1,109 All-Inclusive
Info Customer Reviews Questions & Answers

Looking for a resort with everything? Then look no further than the all inclusive El Cid Castilla Beach Hotel in Mazatl ... More

Customer Rating 11 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.2
3.7 out of 5
"Loved it! I had a great experience at El Cid Castilla. Would definitely recommend it to others." – vvvv
9 out of 13 (69%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.2
3.7 out of 5
"Loved it! I had a great experience at El Cid Castilla. Would definitely recommend it to others." – vvvv
9 out of 13 (69%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 11 reviews. Sort by
July 26, 2016
Great place for service.

Angelita our server for breakfast was amazing. We chose to sit in her area everyday. Always on the spot service with a smile. You can always find something to eat on the all inclusive plan. Two bad things are the vendors being allowed inside the roped off area on the beach. They rushed us when we came down the stairs and ended up separating us from the children. I flipped out on them. I did not use the beach at el CID again. There is never any chairs for use at pool or beach, people go out early and throw a towel or something on them to reserve them and never come back.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Kentucky
Age: 45-54
Travel: 7+ trips/year

May 26, 2016
Explaining my ratings

I found overall people in this resort not that great, I would give full marks to the people in the sports bar,pool and pool bar. The food was below average and the choices were very limited, the dining area was just one big room and set up for families or minimum groups of 6 or more and had no single or d2 seat tables. My room was so far from anything I needed to pack a snack and water to go anywere, no bar in the room made things very bad as well. This resort is spraed out and laid out poorly, I was very unhappy with the whole experience at the El Cid. Thank god I could lay in the sun and have a few drinks as there was nothing for a single person to do there. Also just to rub a little salt into the woyund Nexus Tours did not pick me up and take me to the airport on my departure date. I waite for 20 mintutes and then had to take a cab, someone owes me 370 pesos and the cost of the bus transportation I never got. David


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Overall Rating: 1
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Port Coquitlam,Birtish Columbia Canada
Age: Over 65
Travel: 3-6 trips/year

May 9, 2013
Mas O Menos (More or Less)

This is during our stay March 9-12, 2013 (All Inclusive Stay & Airfare) Surprisingly to most guests, it was windy and cold on the 9th & 10th, started to warm up a bit on the 11th, but of course it was the hottest on the day we left the 12th. During the day around 9am to 2pm it was moderately warm, but from 3pm-12am it would get increasingly cold. It seemed like as the tide came in, the winds would kick up and increase the cold/breezy feeling. The hotel is located on the Beach. Once we got to the airport, we were approached by a gang of folks who all had activities, time share events...etc. to sell, but feel free to shop around and negotiate with more than one person. I am glad we did! We attended a time share event, which I am glad I went with someone who knows how to stand their ground. Out of that event, we were able to get a few "freebies". We picked a boat ride (that was a lot of fun) to Stoney Island. Once we got on the island, there was lunch (delicious) prepared which we could choose when we wanted to eat (before or after your previously picked activities). We choose ATV's and horseback riding. Loved the ATV riding the most, I wish the horseback riding person could speak English and maybe point out some things along the trail??? Although it was one of the choices, we were not into water sports/activities. We walked around the local streets and I believe because I was with a tall & stocky guy, I felt safe, until this one guy came up and was quite persistent (with a very American accent) that he could get us "things" for cheap. Be careful of anyone coming up to you off the street saying that they can exchange money or offering discounted packages. We were told they are not legit. Internet connection was horrible. It kept kicking us off, extremely slow or did not work at all. You pay PER device. Per the customer service dept (in the hotel) it's provided by a 3rd party, but we were given a partial refund. There is a business center that has 3 desk top computers with a much faster internet connection which I found more useful than trying to use my personal device. Most of the staff are helpful and friendly. The hotel felt a little "Miamish"/Art Deco, but modern. The buffet was fair and the dining choices were average to good. Just had to fight off the Pigeons. You have to wear color coded bands, which you have to wear the duration of your stay, that made me feel like we stood out as CHEAP (all inclusive) but we got over it. I wondered why they have a customer service dept in the hotel that handle complaints/issues. Do they get that many complaints that they have to have one onsite? I was relieved they were there though and appreciated them when I needed to use their services. The hotel is walking distance to some restaurants, & local vendors, but we found taking a ride on the buggy/go carts more beneficial (price can ALWAYS be negotiated) to get to the night life areas. We had to take a cab to the mall (it was about a 15 min drive). I like the little "plaza" that they have inside the hotel with a about 7 or 8 vendors. It was convenient when needing some last minute things (clothing mainly). It was unexpectedly cold so I was able to purchase a cute stylish poncho. Everything I packed was for warm/hot weather. There is a Senor Frogs restaurant next door which is not quite like the Senor Frogs I am used to (in Ensenada or Cancun). Ask the driver of a buggy/go cart what club/bar/lounges have what kind of music and on what nights. Our driver was very informative and it helped out a lot. He even gave us his phone number and we would call him after the club or whenever we needed a ride. The hotel has more than one building. The main building has the biggest pool, with a bar, and music. Our hotel room (4th flr) had an excellent view of the pool and the beach. You can go to the other pools in the other bldgs. but they are not as lively. The hotel is a descent place to stay, the night life is just a buggy ride away (7 to 10 mins), the Stoney Island trip was the most enjoyable, but with all inclusive and airfare, I could not beat it for the great price. Would I go again, not to this particular hotel but I would/will use CheapCarribean that's for sure! I would give this hotel a 7.5 out of 10 (food was lacking) but the trip was a 9.5 out of 10.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Oakland, CA
Age: 35-44
Travel: 3-6 trips/year

May 3, 2013
You get what you pay for

For the cheap price including airfare and inclusive, it's still a deal. The rooms were nice with a little balcony that I can see the ocean from. Views were fantastic. Besides the bed bugs, spiders and roaches (bring bug repellent) everything else was fine. After this experience I do not think I will do all inclusive again, the liquor was very poor quality, and there was never anything to eat. We had to go out to eat most of the time. The buffets were very limited. There was no Mexican food. The lines were always long. The a la carte restaurants were to order but food was not good at all. Like I said going out to eat and drink is way better. But for the price of it the all inclusive part was just an extra perk if you did want a small quick bite of nothing lol. They do have nice huts right on the beach that was comfortable besides the people coming every other minute trying to sell you a shirt or braid your hair. I do have to say that the customer service here was impeccable! Nice people everywhere. There's not much to do here so if you want a quick getaway to relax by the pool, read a book and sleep then this is the best deal.


2 of 2 found this helpful
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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Los angels, ca
Age: 25-34
Travel: 3-6 trips/year

Room Information

El Cid Castilla Beach Hotel features 500 air-conditioned guestrooms in a modern building. All rooms have balconies, TV's and contemporary decor that includes accents and fabrics in tropical blues and greens.

Room Details

Pool View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Ocean View - Elite All Inclusive
Hotel/Studio Unit Details

What's to Love

With cascading waterfalls, rock formations, tropical plants and water slides, the enormous pool at this resort is a ton of fun for kids and adults.

 

What We'd Change

Coffee and bottled water in the rooms are not free. However, the pesos you spend for the coffee and water goes directly to charity.

 

Why You Should Go

There's something for everyone, from golf and sport fishing to a kid's club and great pool. El Cid Castilla Beach is a perfect base for your adventures.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Restaurant
  • Room Service ($)
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Nightclub/Disco
  • Non-Smoking Rooms (on request)
  • 2 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Laundry Facilities
  • Snorkeling ($)
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • Sailing ($)
  • Boogie Boarding
  • Deli
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Swimming Pool
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Windsurfing

Map of Local Area

Set at the foot of the Sierra Madre Mountains on a peninsula that extends into the Pacific Ocean, Mazatlan is one of the Mexican Riviera's premier resort areas.

El Cid Castilla Beach

Av Camaron Sabalo s/n, PO Box 813

+52 669 913 33 33

Hotel Description

El Cid Castilla Beach Hotel: Get Everything that All-Inclusive Should Be

Looking for a resort with everything? Then look no further than the all inclusive El Cid Castilla Beach Hotel in Mazatlan. Boasting a championship, 27-hole golf course and a 120-vessel marina at a sister resort, El Cid Castilla Beach opens the door to adventure. For lazier days, lounging on the beach as the sun sets behind nearby islands might be just what the doctor ordered. And for the days you simply want to be pampered, aromatherapy and herbal wraps await you at the full-service spa.

Kids love the water slides in the pool, but it's the cascading waterfalls, rock formations and tropical plants that charm parents. Widely regarded as Mexico's largest, the infinity pool at El Cid Castilla Beach Hotel is just the place to soak up the lavish warmth of Mazatlan's sun. While there, be sure to quench your thirst with a lava flow or mai tai at the swim-up bar. If that's not enough, you can check out the pools at the sister resorts!

One vacation won't be enough time to try everything at this beach hotel. Mazatlan, the "Pearl of the Pacific," lays claim to some of the best sport fishing in the Americas, and charter crews operate from the El Cid Marina Beach Marina. Save a day or two for diving, snorkeling or simply sailing.

The resort's five restaurants provide plenty of choices, and the dinner show at La Pergola is sure to intrigue. The distinctive mariachi blend of trumpet, classical guitar and violin stirs the soul, even as whirling dancers in traditional costumes mesmerize. Mexican Fiesta is just one of the shows offered at the dinner theater. Each night is different, with Broadway musicals, like Cats and Evita, as well as a Fantasy Show with black light special effects.

After an action-packed day, retreat to an Ocean View Room and spend time enjoying the stunning pool and sea vistas from a private balcony. Lounge on the couch in the living room, or rest comfortably on the plush bed. After all, another day of adventure awaits.

This hotel is All-Inclusive.
Features include:

  • Accommodations
  • All meals at three on-site restaurants, as well as meals at the four restaurants of our sister hotels - Moro and Granada (except La Concha Restaurant); food ranges from Mexican and Italian to Argentinean Grill and sushi
  • Unlimited alcoholic (house brand) and non-alcoholic beverages at restaurants, snack bars and lounges of this hotel.

Book Elite All-Inclusive and receive upgraded services and amenities.
Features include:

  • Guaranteed Ocean View accommodations with bathrobes
  • Food and beverages in all restaurants and lounges throughout the four resorts plus the Sushi Bar at El Cid Country Club (including premium menu items)
  • Preferred seating at a la carte restaurants
  • Unlimited golf and tennis at El Cid Country Club (equipment not included)
  • Free Internet access at Elite Club
  • Special discounts at Pronatours, Aries Fishing Fleet and El Cid Spa
  • Personalized attention and coordination of tours and activities by Elite Concierge


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Alhambra
Type: International
Hours: Daily, noon-5pm
Description: An oceanfront buffet restaurant and terrace serving international cuisine.

El Alcazar
Type: Italian
Hours: 6 days a week, 6pm-11pm
Description: Serving elegant Italian a la carte cuisine. Located on the mezzanine level. Reservations are required.

El Campeador
Type: Breakfast
Hours: Daily, 7am-11am
Description: Serving an extensive breakfast buffet sure to please.

La Pergola Dinner Theater
Type: Theme dinners
Hours: Daily, 6pm-10:30pm
Description: Offers live entertainment, with different shows every night of the week. Performances include Mexican fiestas, karaoke nights and Broadway-style shows.

Beach Club Snack Bar
Type: Light Fare
Hours: Daily, 10am-5pm
Description: Enjoy hamburgers, quesadillas and sandwiches poolside.

La Cascada at El Cid El Moro Beach
Type: Mexican
Hours: 5 days a week, 7am-11pm
Description: Old Mexico atmosphere set next to a cascading waterfall. Reservations are required for dinner.

La Conchita Snack Bar at El Cid El Moro Beach
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm
Description: An oceanfront buffet restaurant and terrace serving international cuisine.

El Patio at El Cid Granada Country Club
Type: International
Hours: Breakfast and Lunch - 3 days a week, 7am-3pm; Dinner - 3 days a week, 6pm-11pm
Description: Serving breakfast and lunch alfresco and Argentinean a la carte dinners. Favorites include Tex-Mex, Asian, and Cajun. Reservations are required for dinner.

Villa Italia Ristorante Italiano at El Cid Granada Country Club
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Delicious pasta dishes and romantic atmosphere provide a memorable taste of Italy. Villa Italia's outdoor cafe also serves the best pizza in Mazatlan, baked in a traditional brick oven.

Sushi Bar - Located at El Cid Granada Country Club
Type: Japanese
Hours: Dinner - 5 days a week, 6pm-11pm
Description: Located at El Cid Granada Country Club. Features tasty handmade rolls, delicious teppanyaki and other Japanese favorites. Available through the Elite All Inclusive Plan. Reservations required.

Prime Grill - Located at El Cid Granada Country Club
Type: Steakhouse
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-10:30pm
Description: Located at El Cid Granada Country Club. Serves grilled classics including steak and prime rib. Also offers a salad bar. Available through the Elite All Inclusive Plan at a surcharge.

All hours are subject to change.



BARS/NIGHTLIFE

Castilla Lobby Bar
A festive and lively bar with plasma-screen TVs and two pool tables. Overlooks the pool area. Daily, 3pm-1am.

Beach Club Snack Bar
Swim-up bar. Daily 10am-6pm.



BEACH

The resort is located on an expansive sandy beach, with palapa huts and lounge chairs.

POOLS

Guests can enjoy two expansive, free-form interconnecting pools with a swim-up bar, as well as access to the pools at the El Cid sister resorts.

SPORTS/ACTIVITIES

Water

  • Boogie boarding
  • Kayaking
Available for an additional charge:
  • Jet skis
  • Scuba diving
  • Banana boat ride
  • Snorkeling

Land

  • Tennis
  • Fitness center
  • Aerobics
  • Yoga
  • Tai-Chi
Available for an additional charge:
  • ATV
  • Motorbike
  • Horseback riding

Golf
At the world-class El Cid Country Club (PGA-rated par 72) you can learn from experienced golf professionals through small classes or personalized lessons. El Cid Country Club hosts annual tournaments every March and November including the Canadian Tour and Mexican PGA. Carts and caddies are available, as are a driving range, putting greens and short-game area. Daily, 7am-5:30pm.



INTERNET

Wi-Fi is available in the lobby, pool areas and most guest rooms for an additional charge.

SPA SERVICES

Full-service spa and salon at nearby El Cid Country Club Resort with amenities and services that include steam, sauna, Jacuzzi, massage, herbal wraps, body treatments, aromatherapy, facials, hair styling, waxing and manicures and pedicures. Services available for additional charges. Mon-Fri, 6am-9pm; Sat-Sun, 8am-6pm.

WEDDING/HONEYMOON

The resort offers three beautiful venues, banquet menus and more. Contact the hotel for more details.

CHILD CARE

For the enjoyment of younger guests, the resort offers El Cid Kid's Club - a fun factory for kids age 4-12 years. Each day offers something new.

El Cid Teens Club, for juniors from 13-17 years, is a fun destination with an array of activities, a video arcade, and more. This is the only hotel where you'll find dedicated activities for teenagers to kick back and unwind their own way.



ADDITIONAL INFORMATION

Location
El Cid Castilla Beach Hotel is located 12 miles from Mazatlan International Airport (MZT). Approximate driving time to El Cid Castilla Beach Hotel is 25 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
Please be aware that when traveling April 9, 2017 through April 22, 2017, the minimum age to check-in at the hotel without an adult in the same room is 21 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.

Minimum Stay
A 5-night minimum stay is required for travel Apr 9-22, 2017.
A 4-night minimum stay is required for travel Dec 24, 2016-Jan 2, 2017, Jul 11-Aug 13, 2017, & Dec 24, 2017-Jan 2, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Dining Privileges
Guests enjoy this resort's venues, and may enjoy meals at select restaurants of the sister hotels: El Cid Marina Beach, El Cid El Moro Beach and El Cid Granada Country Club (except La Concha Restaurant); food ranges from Mexican and Italian to Argentinean Grill and Sushi.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Pool View Room
  • $1,200 MEGA PASS Coupon Booklet
  • Travel: August 16 - December 27
  • Book By: December 22
  • 2 Kids 12 & Under Stay & Eat Free
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