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Dreams Tulum Resort & Spa

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $629 All-Inclusive
Info Customer Reviews Questions & Answers

Consider this sweet vision: you and your fam are on a secluded, sugar-white sand beach embraced by fringy palm trees. Cl ... More

Customer Rating 160 Reviews
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.3
4.4 out of 5
"Not many complaints!! Dreams was beautiful and the service was amazing!" – Essence10
171 out of 189 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.3
4.4 out of 5
"Not many complaints!! Dreams was beautiful and the service was amazing!" – Essence10
171 out of 189 (90%) customers would recommend this product to a friend.
Portofino Restaurant Dreams Tulum beach pool Beach at Dreams Tulum Seaweed Dreams Tulum Sunset over main lobby view from balcony Sunrise over the ocean sunset Looking back at the resort from the pool... awesome greenery view from seaside grill The beach at Dreams Tulum Adults only pool by the beach beautiful beach an evening from our porch Beautiful sunset Dinner at Le Bordeaux Surf and turf at seaside grill view from beach inland at Tulum Garden View The beach at Tulum Dreams Tulum A view from our lounge chairs, looking toward the water Bartending class!!! Stairs to the Elegant Lobby balcony view Dreams Beach Balcony View
All Customer Reviews
1-4 of 160 reviews. Sort by
October 14, 2016
Great time at a great deal

The resort is small which was great for us! We could walk out of our room and get right to the restaurants, entertainment, pool, beach and bars. The beach was just perfect, calm water great for snorkeling and kayaking/paddle boarding. The resort allowed you to rent out snorkeling gear, kayaks, paddle boards and life jackets. The staff was absolutely wonderful. Everyone we came across was helpful, attentive and pleasant. I would recommend Dreams Tulum to friends and family in the future!


3 of 3 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Maryland
Age: 25-34

October 4, 2016
Dreams for a Dream Wedding

This resort has the best service I've ever seen out of an all-inclusive. I was there for my wedding and we had 20 other guests that all agreed. They take very good care of you here! We spent a lot of time on the beach and the waitstaff/bartenders there were so friendly and helpful that practically felt like friends when it was time to leave. Ivan, Ana and Alfredo H. were THE best! This resort also gets 5 stars for cleanliness. As you stroll around the grounds you will always see someone cleaning or improving the property. It's quite impressive. My only negative comment is that while we were there 2-3 of the eating establishments were closed due to renovations and we were not notified of this while communicating with the resort staff and wedding planner before hand. Even while we were there the first 2 days we kept asking questions about whether or not a particular restaurant would be open and could barely get a straight answer. It is very obvious they are trained to keep "no" out of their vocabulary but sometimes a straight answer is preferable! My wedding went off without and hitch. I had heard stories from others about having all-inclusive weddings where they were slapped with hidden fees and such, but that does not happen at Dreams Tulum. No strings attached to anything. My mother and I got a little nervous before the ceremony b/c as the hour neared very close the setup still hadn't began. Apparently they are VERY fast. So, for all of you brides out there, just know to trust them and that they are quick and accurate in the details! I also have to give our photographer Teo a 5 star review. I honestly didn't have the highest expectations for our wedding photos from a resort, but he did an amazing and beautiful job! I couldn't have asked for better photos. My friends and family were blown away! If you are planning a wedding and need a photographer I would definitely put in a request for Teo! Overall, the resort has stellar service and cleanliness. The beach around Tulum are some of the most beautiful in the world and the vibe here is super tranquil. Do yourself a favor and book now. While your there, go down to the beach and order a Dirty Monkey from Ivan!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Texas
Age: 25-34
Travel: 1-2 trips/year

September 19, 2016
Awesome time

My wife and I loved the entire experience.. Flight, shuttle ride to Dreams Tulum and the return back, we hated to leave, the Dreams Resort was fabulous. The service people excellent especially Benito, Alex, Baron, Recardo, Daniel.. We became fast friends and can't wait to see them again. The food and entertainment every day was so much fun. The landscaping around the Resort and beaches was the best I have ever seen in the Carib. We are going to definitely make this a yearly (maybe twice a year) trip..please visit. This paradise if you get the chance. You will think you are in heaven..


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas Texas
Age: Over 65
Travel: 3-6 trips/year

August 1, 2016
Dream-A-Little-Dream

This was my second Dreams vacation getaway and it was just as awesome as the first. This was though my first time using CheapCarribean and I wish I usued it the first time. I had questions on the booking and when speaking to a rep, she was very helpful and knowledgeable. I really like that they price match as well! Thanks CheapCarribean.com for a cheaper vacation than most of my party paid!!!


3 of 4 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Illinois
Age: 35-44

Room Information

Dreams Tulum Resort & Spa features 432 guest rooms and junior suites, with ocean or garden views, daily refreshed mini-bar and 24-hour room service. Other amenities include air-conditioning, a ceiling fan, satellite TV, CD/DVD player, in-room safe, coffee maker, hair dryer, iron and ironing board, and private balcony or terrace with hammock.

Room Details

Deluxe Garden View Room
Hotel/Studio Unit Details

Junior Suite Garden View
Hotel/Studio Unit Details

Deluxe Garden View (Adults-Only)
Hotel/Studio Unit Details

Premium Junior Suite Garden View
Hotel/Studio Unit Details

Junior Suite Garden View (Adults-Only)
Hotel/Studio Unit Details

Deluxe Ocean View Room
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Deluxe Garden Swimout
Hotel/Studio Unit Details

Preferred Club Junior Suite Garden Swimout
Hotel/Studio Unit Details

Deal of the Day Room - ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Upon arrival, the festive champagne and cool towels. Not too shabby.

The resort sits on a bluff overlooking the Caribbean - dramatic blue hue views.

Beach and pool Bali beds for your Bliss Binge.

Explorer's club (kids 3-12) that is Maya-themed with a splash fountain, climbing wall & more.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Core Zone Teens Club - activities that channel energy (read: teen angst) of your adolescents.

Spa has three beach cabins, two jungle cabins and a holistic cabin.

Private Vichy and Swiss shower and hydrotherapy room, for starters. More awaits.

Purification with a Temazcal sweat lodge, then cold-plunge. You'll be changed.

You can do yoga on the beach. Strike a pose.

 

What We'd Change

Dreams Tulum Resort & Spa is a bit of a trek from the airport. But it's worth the trip; and once you get here, you'll never want to leave!

 

Why You Should Go

It's 80 minutes from the airport - once you're here you won't want to leave.

Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.

Tulum is the home to the world's second largest barrier reef. Take the plunge.

Upgrade to the Preferred Club, get better rooms, personalized check-in and more.

On-site dive shop for scuba, snorkel and fishing. Jump in.

Complimentary green fees at Riviera Maya Golf Club through Dec. 23, 2017.

Spanish-style chapel providing couples with Catholic ceremonies, if desired.

Check out eco-adventure at Xel-Ha - a journey through dramatic lagoons & caves.

Tours of Cenotes - underground rivers or lakes are just five minutes away.

It was the location for ABC's "Bachelor in Paradise."

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Dance Classes
  • Beach Parties
  • Medical Services ($)
  • Ping Pong
  • Non-Smoking Rooms (on request)
  • Shuffleboard
  • 9 Restaurants
  • 7 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • ATM/Banking
  • Table Soccer
  • Elevators
  • Climbing Wall
  • Yoga
  • Handicap Room Available
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Aqua Aerobics
  • Wireless Internet
  • DVD/CD Player
  • Free Parking
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Honeymoon Packages
  • Euro-bungee
  • Ocean Trampoline
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Tulum Resort & Spa

Riviera Maya Km 234

+52 98 48 71 3333

Hotel Description

Dreams Tulum Resort & Spa: Discover Mayan History. Make Some of Your Own.

Consider this sweet vision: you and your fam are on a secluded, sugar-white sand beach embraced by fringy palm trees. Classic Mexican Colonial architecture is on one side and the aquamarine Caribbean is on the other. Your kids set off on a treasure hunt (supervised, of course) while you sort through the many gems at the spa you can melt into. A day trip to the Mayan ruins sounds good for taking in some history, but making family beach history here just might be even better.

Your dream vacation package is waiting.

Dreams Tulum Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

An epic smorgasbord you'll never tire of: Mexican (of course), French (candlelight din din), Asian, Mediterranean/Italian, American continental grill, international buffet, grill by the beach, and the sweet ender, the CoCo Cafe for an espresso and dessert. (Gluten-free options available, too). Come 'n get it. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type: Mediterranean
Hours: Daily, 5pm-10:30pm.
Description: Non-smoking, a la carte restaurant featuring Mediterranean and Italian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Bordeaux
Type: French
Hours: Daily, 5pm-10:30pm
Description: A la carte French dining in a romantic setting. Adult only.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Himitsu
Type: Asian
Hours: Daily, 5pm-10:30pm
Description: Non-smoking, a la carte restaurant specializing in Asian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm.
Description: Beachside a la carte restaurant offering burgers and hot dogs.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Gohan Restaurant
Type: Japanese
Hours: Daily, 5pm-10:30pm
Description: Non-smoking a la carte sushi and other Japanese delicacies.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Seaside Grill Restaurant
Type: Casual
Hours: Breakfast- daily, 7am-11am; Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: A la carte restaurant, located directly on the beach, offering light snacks to full meals during the day and an a la carte steakhouse menu in the evening.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: International buffet, with continental and Mexican cuisine and a variety of international specialty items and classics. Special Kid's Corner buffet.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

El Patio
Type: Mexican
Hours: Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: A la carte Mexican cuisine offering everything from light snacks to full meals during the day, and a la carte specializing in Mexican in the evening.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Coco Cafe
Type: Snacks
Hours: Daily, 7am-11pm
Description: Premium coffee and deli snacks in a casual and relaxed atmosphere.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Sip, Savor & See
The Sip, Savor & See package is now available at Dreams Tulum Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Cancun Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

So many places for cocktail goodness. Seven bars in total: swim-up, beach, sports, lobby and evening. For healthy stuff, hit the smoothie & spa bars. Keep the liquids flowing, folks.

The Rendezvous
Drinks, tropical drinks and wait service. Daily, 10am-1am.

Manatees Bar
Swim-up bar offers tropical drinks and wait service. Daily, 10am-10:30pm.

Sugar Reef Bar
Pool deck bar. Daily, 10am-1am.

The Lounge Bar
offering a variety of drinks before or after dinner. Daily, 10:30pm-1am.

Revive Bar
Enjoy cool drinks while relaxing at the spa. Open 9am-8pm.

Smoothie Bar
Enjoy cool drinks while relaxing at the spa. Open 10:30am-4pm.

Sky Sports and Cinema Bar
Enjoy drinks and your favorite sports on LED HD televisions. Open 10am-midnight.



BEACHES AND POOLS

Hunker down on a secluded stretch of sugar-white sand with jaw-dropping views of teal. For non-sandy fun, there's an epic main pool with a swim-up bar, a quiet pool and a pool for the kiddos. It's sunny fun 'til you drop.


SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Hobie Cats
  • Kayaking
  • Catamaran sailing
  • Diving lessons in the pool
  • Ocean trampoline
  • Water aerobics
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Deep-sea fishing

Land

  • Fitness center
  • Yoga on the beach
  • Climbing wall
  • Dance lessons
  • Euro-bungee
  • Beach volleyball
  • Bocce-ball
  • Beach Olympics
  • Beach soccer

Golf
Dreams Tulum Resort & Spa guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya golf course. Please see Additional Information below for more details.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

The Dreams Spa by Pevonia offers wellness treatments for guests. Features include:
  • Hydrotherapy and indigenous treatments
  • Vichy and Swiss showers
  • Jacuzzi
  • Relaxation lounge
  • Saunas
  • Temazcal
  • Steam rooms
  • Manicures and pedicures
  • Facials
  • Full-service beauty salon


WEDDING/HONEYMOON

The resort offers a variety of wedding packages that will make your dream wedding a reality. There is a wedding chapel on site and a wedding coordinator on staff. Guests can also customize their wedding by choosing from a variety of options for the ceremony, the catering, live entertainment and other extras. The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club entertains children from ages 3-12, with a comprehensive activity menu based on science, nature and exploration as part of the resort's Unlimited-Luxury® package. When the children enter the club, pagers are provided for instant communication with parents, should it be needed. Daily, 9am-9pm.

ADDITIONAL INFORMATION

Location
Dreams Tulum Resort & Spa is located five minutes from Tulum, 30 minutes from Playa del Carmen and a 75-minute drive south of Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12 noon.
A valid credit card may be required at this resort.

Minimum Stay
A 4-night minimum stay is required each year for all arrivals Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2015 - AAA Three Diamond Award 2014 - AAA Three Diamond Award
Best Hotel Chain in Mexico by Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room category you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deal of the Day Room - ROH (Non-Refundable)
  • Travel: January 2 - 31, 2017
  • Book By: January 27
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