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Dreams Sands Cancun Resort & Spa

Mexico - Cancun

Our Rating
4 Nights with Air from $609 All-Inclusive
Info Customer Reviews Questions & Answers

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a ... More

Customer Rating 94 Reviews
Value
 
3.7
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.5
3.7 out of 5
"The Beach recently lost 30 feet of sand so the entry points are rocky." – Jules7373
75 out of 113 (66%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.5
3.7 out of 5
"The Beach recently lost 30 feet of sand so the entry points are rocky." – Jules7373
75 out of 113 (66%) customers would recommend this product to a friend.
Isla Mujeres My kids loved this resort nasty THE VIEW FROM OUR ROOM Cesar was the best
All Customer Reviews
1-4 of 94 reviews. Sort by
November 1, 2016
Not a "deal of fortune" but not bad.

To start : We purchased the "Deal of fortune" through Cheap Caribbean, this hotel does not seem to compare to the other two in the offer, the Hard Rock and Villa del Palmar) This hotel is older than the average in Cancun, a guy trying to sell us a vacation package refer to it as "the Ugliest/oldest in the Chain" To the hotel review: Old-ish hotel, needs to be updated but is functional. I liked a lot that everything was close within the hotel. It is not a 5 Star hotel as advertised. The beach looks nice, perfect for families, no waves, turquoise water, yes. However from time to time a very strong smell will come through the sand. When I was a kid, in school there was always one kid that will bring a hard-boiled egg as part of his lunch and made the whole place smell like farts.. I think he might have been in Cancun at the same time, LOL. I think the beach was "enhanced" by bringing more sand and now water does not drain properly, you can see several puddles of water throughout the beach. Kind of annoying but not a biggie. The room we got was in no way what the picture shows on the description. “Partial view” means you have a view of the top of the palms, the pic on the description shows a beautiful beach outside. At arrival we were told no rooms with a single king bed were available so we took one with two doubles, went upstairs and found a maintenance dude working in the room. Went back to the front desk and now a room with a single bed was available. Didn’t like that they will just gave us what they wanted just because we were cooperative while they did have the reserved room. Is now Day 1 - 8:00 AM and we are getting ready to hit the buffet, I am ready to get in the shower, wife is walking around wrapped on a towel. Lady walks in the room with little to no warning (room cleaning service) we asked her to leave and to nock and give us at least 2 seconds to answer back. Same thing happened again 2 or 3 times. Next morning I decided to stand naked in front of the door and wait for her, apparently it takes 3 times for her to stop walking in the room like that. So be aware. A perfume disappears from the room the last night we stayed there, after notifying the front desk, a CSI team was quickly deployed to the room. Rubber gloves, flashlights and a promise for an investigation that may or may have not occurred. We were promise and Email with a resolution, nothing happened. Overall, the staff (including the lady that walk in your room 1.5 seconds after knocking on the door) was very helpful with great attitude. The fun gang at the hotel do a great job on having the guests entertained with several activities. Overall we had a good time until the perfume walked away, will we come back? Not sure, possibly.

Not a
3 of 4 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Springfield, VA.
Age: 35-44
Travel: 3-6 trips/year

October 25, 2016
Other resorts are better

Things were falling apart. Unsanitary conditions. Rude staff. Drinks were strong but cups it was given in were really disgusting looking. Bartenders not very knowledgeable with different types of drinks. I picked the random deal through Cheap Caribbean and feel very played for my money. To save themselves more money they got me in a cheap resort.


0 of 1 found this helpful
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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: San Francisco
Age: 25-34
Travel: 3-6 trips/year

October 24, 2016
Looks better online

We did the deal of fortune and turned out we were staying at Dream Sands. I wish we would've gotten the chance to stay elsewhere. It seems as if the hotel was put together quickly . The water pressure in our shower was almost painful the way it shot out at us. Also everyday when turning on the water it would come out orange and made it difficult to shower comfortably. It made me grossed out and also made me question the cleanliness. The food was mediocre. There were a few meals that I could have done without. The buffet almost seemed and tasted like cafeteria food. The drywall in the room was chipping away. I would not stay here again


1 of 1 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Chicago, il
Age: 25-34
Travel: 1-2 trips/year

October 20, 2016
good first trip for sons

I purchased this trip for my sons for their first trip out of country. We had a good time. the service was good. I had been to mexico to all inclusive resorts several times and had been telling thim about the experience. I really was expecting a nicer room. the room was abut like a holiday inn type room in United States. the bathroom was small and the beds were not made for tall americans! The stocked mini bar in room was two Sols and 3 Cokes. The Food at the resort was good and the employees were nice. the Transfers too and from airport were good we had no problems there. I guess I was just expecting a nicer room. That was my only problem.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Southern middle Tennessee
Age: 45-54
Travel: 1-2 trips/year

Room Information

Dreams Sands Cancun Resort & Spa features 441 spacious rooms equipped with superior amenities including air conditioning, direct dial telephone, satellite TV, electronic safe box, alarm clock with MP3 docking station, iPod charger, daily stocked mini-bar and much more.

Room Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Partial Ocean View with Balcony
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Deluxe Ocean Front with Balcony
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean Front
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Sparkling champagne and cool towels that take the travel edge off, and fast.

Two beachfront pools (including an infinity pool) and three bubbliscious Jacuzzis.

Perching under a palapa on Playa Viva, a private stretch of sugar-white sand kissed by turquoise.

Luxurious rooms with breath-stealing views of the Caribbean and Isla Mujeres.

Cushy bathrobes and slippers in your room. It'll feel like home.

Explorer's club (kids 3-12) with treasure hunts and sand castle competitions.

Red Cross certified staff supervise the aforementioned club. A relief, right?

The Black Mud Body Wrap and Stem Cells Body Treatment. You'll feel like new.

You can cuddle up on a beach blanket for a movie under the stars.

 

What We'd Change

Dreams Sands Cancun's perfect location offers a beautiful private beach, championship golf courses nearby, legendary shopping and nightlife, plus plenty of great excursions and activities the whole family can enjoy. This one is a no-brainer.
 

Why You Should Go

It's only 25 minutes from the airport - you'll be vacay crushing it in no time.

Upgrade to the Preferred Club, get better rooms, desserts & liquors in the private lounge and more.

For snorkeling and scuba, boat or ferry over to Cozumel.

Perfect your swing at the Playa Mujeres Golf Course - it's a Greg Norman signature green.

Connecting rooms are available, so it's great for families.

Mayan ruins are near and well worth the trek. The cliff-top view from Tulum is crazy epic.

Intro to scuba in the pool, kayaks, ocean volleyball & many more splashy things.

Take Spanish lessons and if you get the urge to shimmy, Caribbean dance lessons.

After you dry off, take in a cocktail or cooking lesson.

Jump on the ocean trampoline, then bounce on over to the pool table.

Available Amenities

  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Pool Bar
  • Internet Access ($)
  • Scuba Diving ($)
  • Aerobics
  • Dance Classes
  • Medical Services ($)
  • 4 Bars/Lounges
  • 8 Restaurants
  • Spa Services ($)
  • Library
  • Yoga
  • 24 Hour Room Service
  • Beach Volleyball
  • Fitness Center
  • Ocean Trampoline
  • Jogging Trail
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Mayan Ruins
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Theme Park

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Dreams Sands Cancun Resort & Spa

Blvd Kukulcan Km 8.5 Hotel Zone

+52 998 848 7600

Hotel Description

Dreams Sands Cancun Resort & Spa: Get Sunny and Sandy in Paradise

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a place you long to explore, where magical snorkeling and scuba outings are rumored to be had. Your kids are happily away on a (supervised) treasure hunt; however, you're on the hunt, too - for the boat to Mujeres, and the nearest beach bar. You're on your much-deserved vacay and chillaxing is, after all, Job #1.

How does this sound right about now? Thought so.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

A treasure trove of tempting flavors will call you name from dusk 'til, late late night that include French, Mexican (of course), Pan-Asian fusion, Olio (seafood at lunch, Mediterranean at dinner), Italian, international cuisine (adults-only), and a grill with snacky bits. For the night's ender, there's the Coco Cafe/Ice Cream Parlor, where you can nosh on coffee/tea, crepes and of course, ice cream. Scoop it up, all of it. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type: Mediterranean
Hours: Daily, 5pm-10:30pm.
Description: Non-smoking, a la carte restaurant featuring Mediterranean and Italian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Bordeaux
Type: French
Hours: Dinner - daily, 5pm-10:30pm
Description: A la carte French dining in a romantic setting. Adult only.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Himitsu
Type: Asian
Hours: Daily, 5pm-10:30pm
Description: Non-smoking, a la carte restaurant specializing in Asian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm.
Description: Beachside a la carte restaurant offering burgers and hot dogs.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Waves & Sands
Type: International
Hours: Daily, 6pm-11pm
Description: Enjoy international cuisine for dinner at this adults only restaurant.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Sushi Bar
Type: Japanese
Hours: Daily, noon-4pm
Description: Non-smoking a la carte sushi and other Japanese delicacies.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Olio
Type: Seafood / Mediterranean
Hours: Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm
Description: Stop by at lunch for the fresh seafood, and return at dinner for the delicious Mediterranean cuisine.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: International buffet, with continental and Mexican cuisine and a variety of international specialty items and classics. Special Kid's Corner buffet.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

El Patio
Type: Mexican
Hours: Dinner- daily, 5pm-10:30pm
Description: A la carte Mexican cuisine offering everything from light snacks to full meals during the day, and a la carte specializing in Mexican in the evening.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Coco Cafe
Type: Snacks
Hours: Daily, 7am-11pm
Description: Premium coffee and deli snacks with an ice cream parlor attached in a casual and relaxed atmosphere.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

All hours are subject to change.

Dining Program
The Sip, Savor & See package is now available at Dreams Sands Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

Whether you want to party or plop (and chill), you can find premium spirits at the beach bar, swim-up bar, lobby bar, a cool sushi & ceviche bar, or at the music lounge. Find your vibe and be aahh-mazing.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.

Desires Music Lounge
Contemporary music lounge. Daily, 10pm-1am.

Barracuda Lounge
Enjoy tropical cocktails while gazing at the clear-blue Caribbean. Daily, 10am-6pm.



BEACHES AND POOLS

Step right up and on to Playa Viva, a 650-square foot private beach with soft, pearly sand and palapas for your chillaxing pleasure. There are two beachfront pools, including an infinity pool for endless hours of doing nothing. Just what you signed up for.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Kayaks
  • Ocean trampoline

Available for an additional charge:

  • Scuba diving with lessons

Land

  • Aerobics
  • Volleyball
  • Fitness center
  • Jogging path
  • Yoga

Golf
The resort offers convenient access to many top-ranked Cancun golf courses, including the following:

  • Playa Mujeres Golf Club
  • Cancun Golf Club at Pok Ta Pok
  • Cozumel Country Club
  • El Camaleon Mayakoba
  • Hilton Cancun Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • El Manglar Golf Course
  • Moon Spa & Golf Club
  • Playacar Spa & Golf Club
  • Puerto Cancun Golf Course
  • TPC Cancun La Roca Country Club
  • Riviera Cancun Golf & Resorts
  • Riviera Maya Golf Club

Dreams Sands Cancun Resort and Spa also offers complimentary green fees at Playa Mujeres Golf Club. Please see Additional Information below for more details.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia is ready to pamper you and leave your body relaxed and rejuvenated for an additional charge. Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials
  • Professional manicures and pedicures
  • Special options for teens and kids


CHILD CARE

Dreams Sands offers activities for both kids and teens.

The Explorer's Club for Kids offers fun and exciting activities for children ages 3-12. Activities include:

  • Playground area
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sand castle contests
  • Video games
  • Big screen movies under the stars
  • A weekly camp out on the beach and other adventures

The Core Zone Teens Club for teens 13-17 offers supervised activities from 9am-10pm and features:

  • Nightly entertainment
  • Campfires every week
  • A variety of sports and games



ADDITIONAL INFORMATION

Location
Dreams Sands Cancun is located 15 miles (25 min by car) from Cancun International Airport (CUN) and 5 miles (15 min by car) from downtown Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for all arrivals Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy
From now until December 19, 2014, guests are able to enjoy one complimentary green fee per person, per day, at the Playa Mujeres Golf Club. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deal of the Day (Non-Refundable)
  • Travel: January 10 - February 3, 2017
  • Book By: January 19
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