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Dreams Riviera Cancun Resort & Spa

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crys ... More

Customer Rating 160 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.4
Dining Options
 
4.4
Room Comfort
 
4.6
4.5 out of 5
"The road to the resort needs major repairs. Otherwise I would go back again" – Poohgirl
174 out of 194 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.4
Dining Options
 
4.4
Room Comfort
 
4.6
4.5 out of 5
"The road to the resort needs major repairs. Otherwise I would go back again" – Poohgirl
174 out of 194 (90%) customers would recommend this product to a friend.
from the beach looking at resort Pool/Beach View Beautiful beach front Chichen Itza Preferred Club Oceanview with private jacuzzi See to believe! Dancing in the Dreams Lobby View from Infinity Pool Pool Area Cabanna Bar Hot December night the beautiful rooms Paradise do exist!
All Customer Reviews
1-4 of 160 reviews. Sort by
September 21, 2016
Really Great Place and Value

I spent 10 days of my honeymoon at this resort and was very happy with the trip. We stayed in a deluxe plunge pool room so I can touch on the pros and cons. The room was well kept house keeping came 3 times a day and did an excellent job cleaning up. The regularly washed the floors and cleaned the bathroom/shower. Facilities were very well kept and the AC stayed a constant 71 degrees which is where we left it. The kind bed we stayed on was slightly firm which I appreciated but something to consider if that is not your thing. The room came with three pillows but we asked for an additional down pillow from room service and they delivered quickly. The two major cons with this room are the bathroom has a frosted glass door which does not offer too much privacy as it is an open concept room. The plunge pool was cleaned prior to us arriving but became dirtier as the week went on due to rain and runoff from the roof above. Nothing too bad but It was enough small particles to be noticeable. We really did love the private pool and used it almost daily. The minibar was also really nice Facilities on the resort were really nice and well maintained. There were always gardeners and maintenance people doing small things around but for the most part none of it effected much of the experience. I think they did a good job of being quiet and keeping the grounds clean. Some things which you will notice are the recycling bins are strangely labeled so you wont know which of the three bins to put your trash in, plastic is clearly labeled but some people didnt follow it too well. Food and Drinks: The World cafe is a buffet style place the food is good and is not too crowded. The hours state that it is open between 11pm and 7am for midnight buffet but in my experience that was not the case. We had to catch a flight at 7am so left the resort around 4 but no food was available. The night time restaurants were terrific. The food is portion sized for a multiple course meal which is excellent. I would give the French/Asian/Mexican and Italian as A+. The walk up bars and seaside grill left a little to be desired. The Ocean restaurant was stellar at lunch but some of the dishes for dinner were not great. I noticed food at the weekdays were prepared and plated a little better than weekends. Drinks are unlimited and they really do stand by it. The lobby bar has the best options and bartenders you can order any mixed drink. All the bars have great liquor. If you do not specify most of your drinks will have a splash of orange juice in it as an additional mixer it grows on you. Beer options are Bud, Corona and Model light options are also available. All restaurants have 4 house wines which are free 2 red / 2 white and have specific bottles by request if you are really into certain wines. The house wines were always very good however The cafe has some stale pasties and cookies but the other baked goods where very tasty and fresh. Desert at any of the restaurants are top notch The beach is kept very clean a tractor comes in 3 times a day to clean the seaweed and the sand is very clean. There is a great deal of shade depending on the day and the pools are always an option too The is nightly entertainment is pretty good most nights depending on your tastes. I think it is a weekly schedule with shows so if you stay long enough you will see the same show twice. For the football fans that care the sports bar has 2 receivers for the Sunday games + the local option. They have 3 games playing at a time so you will miss out if you dont show up early and ask the entertainment person to show your game you will miss out. If the review came across nitpicky it shouldn't have I would give this place a 9.5/10 overall. I had a great time and would gladly go back. The resort is small enough to be relaxing, the food is excellent and everything is very clean.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Atlanta Ga
Age: 25-34
Travel: 1-2 trips/year

September 8, 2016
Nice

It was a nice property. The rooms was very clean. The restaurants were lovely. They were remodeling the walkway to the beach so there was a bit of construction. The infinity pool was loverly however there were many missing tiles. This should be fixed ASAP. The pool closed at 7pm so it is hard for anyone to take a night swim. There should be more beach activities included in your stay, I thought they would have the same offerings as Beaches. You really need to book an offshore excursion or there will not be enough to do there for 6 nights. The in room tv channel should give you an overview of the things to do. It did not. The people of this country are very hardworking and very polite.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Long Island, NY
Age: 35-44
Travel: 1-2 trips/year

September 8, 2016
Good place and good deal

For an all inclusive resort, the price and service are hard to match. Thanks


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Atl, GA
Age: 45-54

August 30, 2016
Good time once room was changed!

The resort was beautiful however we had a few issues with the original room. First the sliding door locked us out on the balcony for 30 minutes, luckily someone was swimming in their pool below and was able to call the front desk to report the issue. The next day our AC went down and we had to eventually switch rooms around midnight after the repair guy said he fixed it. The second room they brought us to smelled like paint! Finally the 3rd room was fine. We had 2 double beds since we have 2 kids. Not really that great for moving around. I wish they were queens! Ocean not that great to much seaweed and not as clear as I thought it would be. Other than the room issue the service was great, Coco Cafe was a real treat and 32 oz steaks were delicious. Tons of drinks/guacamole always a plus. Pools beautiful.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

Dreams Riviera Cancun features 486 Premium Rooms and Suites that are tastefully decorated in contemporary Mexican style with marble floors and finely appointed luxury amenities. Each room has a spacious terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.

Also available is the Preferred Club section, where guests can enjoy national and international newspapers, private relaxing areas, concierge service and a private outdoor Jacuzzi.

Room Details

Premium Deluxe Tropical & Garden View
Hotel/Studio Unit Details

Premium Deluxe with Plunge Pool
Hotel/Studio Unit Details

Premium Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View and Pool Front
Hotel/Studio Unit Details

Preferred Club with Plunge Pool
Hotel/Studio Unit Details

Deal of the Day ROH (Non-Refundable)
Hotel/Studio Unit Details

Deal of the Day Preferred Club ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

The rejuvenating champagne and icy cool towels for your descent into beachy wonderfulness.

Alluring octagonal-shaped suites with marble baths - 70% offer aahh-some vistas of turquoise.

Most of ground floor rooms offer an exclusive outdoor plunge pool. Plunge away.

The intimate wine cellar with international premium vino.

Cushy bathrobes and slippers, and turndown service each night with chocolates. Sweet.

Explorer's club (kids 3-12) with a planetarium and pyramid-shaped climbing wall.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Swimming with the dolphins nearby. You don't have to be a kid to love this.

The Water Lily After-Sun Soothing Wrap and Relaxing Moon & Star Massage. Melt.

Seaside dining with only a candle and the stars to light up your night. (A fee for this, but life is short).

 

What We'd Change

The beach on this part of the Riviera Maya can be a bit weedy, but with 3 heated pools and world-class diving and snorkeling nearby, who cares?

 

Why You Should Go

It's 20 minutes from the airport - you'll be chillaxin' in no time with a cocktail.

The world's second largest barrier reef is just offshore. Snorkel & Scuba Central.

Upgrade to the Preferred Club, get better rooms, complimentary access to hydrotherapy and more.

Connecting rooms are available, so it's great for families.

Complimentary green fees at the nearby Grand Coral Riviera Maya Golf Club until April 30, 2017. Fore!

You can cuddle up on a beach blanket for a movie under the stars.

The beachfront wedding gazebo has killer views of teal.

Play some tennis then cool off with water polo.

Hop on Hobie cats, kayaks and sail boats.

Dance lessons, Mexican Bingo and biking. That's a fun threesome.

Check out bocce ball, billiards or for more vigor, soccer and football.

Jump on the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Soccer
  • Ping Pong
  • Bicycles
  • 9 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Massage ($)
  • Spa Services ($)
  • Catamarans
  • Handicap Room Available
  • Room Service
  • 24 Hour Room Service
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Tour Desk
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Euro-bungee
  • ATM/Banking ($)
  • Fishing ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Chichen Itza and Coba Ruins
  • Dining
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Nightlife
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Riviera Cancun Resort & Spa

Carretera Federal 307, Chetumal - Puerto Juarez

+52 99 88 72 9200

Hotel Description

Dreams Riviera Cancun Resort & Spa: Unlimited Luxury on the Luxurious Riviera

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crystal clear waters. Your kids, climbing on a pyramid-shaped climbing wall in the warm Mexican sun. You look up at the palms that shade you, then glance at your watch. Yes, it's that time. Time to refresh your drink. And continue doing that delicious nothing that you came here for.

Yes, life is good.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

This is Grub Goodness, and you'll love all these spots: international cuisine, Pizzeria, Pan-Asian fusion, Italian, fresh seafood in a seaside setting, a grill with steak and roasted specialties, French (adults-only), and the Coco Cafe for premium coffee and sweets for your requisite vacay self-spoiling. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Mediterranean and Italian cuisine.
Dress Code: Long trousers for men.

Bordeaux
Type:
French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant with a wine cellar. The French cuisine is served in a romantic setting.

Himitsu
Type: Pan-Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Pan-Asian cuisine.
Dress Code: Long trousers for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Air-conditioned, a la carte restaurant featuring delectable Mexican cuisine.

Oceana
Type: Seafood
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5:30pm; Dinner - daily, 6pm-11pm
Description: Serving a la carte snacks, lunch and a la carte dinner of fresh local and international seafood specialties.

Seaside Grill
Type: Steakhouse
Hours: Dinner - daily, 6pm-11pm
Description: A la carte steakhouse grill restaurant.

World Cafe
Type:
Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Air-conditioned, buffet restaurant featuring a variety of local and international cuisine.

Coco Cafe
Type: Snacks
Hours: Daily, 11am-4pm
Description: Enjoy coffees, teas, pastries and deli snacks throughout the day.

Barefoot Grill
Type: Grill
Hours: Daily, 12:30pm-4pm
Description: Enjoy light lunch specialties in a casual and relaxed outdoor setting.

Dining Program
The Sip, Savor & See package is now available at Dreams Riviera Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

The top-shelf libations for your party pleasure are ready and waiting for you at six hoppin' bars: lobby, beach, poolside, swim-up, and for something different, there's the music lounge and spa, where you can get healthy stuff to counteract all that delicious alcohol.

Rendevous Lobby Bar
Located in the main lobby, offering international and national drinks, including tropical drinks and wait staff. Daily, 9am-1am.

Manatees
Swim-up bar. Daily, 10am-6pm

Barracuda Bar
Beach bar. Daily, 10am-6pm.

Desires Music Lounge
A sports bar featuring two unique terraces, serving international and national beverages. Daily, 6pm-1am.

Show Time Bar
Located next to the theater, serving beverages before, during and after the show. Times vary.

Sugar Reef Bar
Located by the pool, serving snacks and drinks during the day and early evening. Daily, 10am-6pm.

Revive Juice Bar
Serving delightful juices, fruits and healthy snacks during the day at the spa. Daily, 9am-1am.



BEACHES AND POOLS

Chillax under the palms on this white-sand wonder beach. Should you want a break from the sand, there are three heated pools: an epic infinity pool, activities pool, and one for the kiddos. The pool has floats. Float on, Beach People.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Sailing
  • Catamarans
  • Beach volleyball
  • Ocean trampoline
  • Water aerobics
  • Water Polo

Available for an additional charge:

  • Dive clinic
  • Scuba Diving
  • Sport fishing
  • Swimming with Dolphins
  • Windsurfing

Land

  • Jogging
  • Euro-bungee
  • Climbing Pyramid
  • Movies on the beach
  • Football
  • Soccer
  • Yoga
  • Cooking, cocktail, dance and Spanish lessons
  • Bocce ball
  • Biking
  • Billiards

Golf
Dreams Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club.

November 1, 2016 through April 30, 2017 and November 1 - April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)

Pricing from May 1 through October 31, 2016 and May 1 - October 31, 2017:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $45 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia offers hydrotherapy and indigenous treatments to create a refreshing, invigorating and peaceful experience for an additional charge. Daily, 8am-8pm.

Spa amenities and services include:

  • Massage and body treatment cabins
  • Exfoliation treatments
  • Facials
  • Steam room and dry sauna
  • Swiss showers
  • Hair and beauty salon, manicures and pedicures
  • Daily newspapers and magazines


CHILD CARE

The Explorer's Club, included in the Unlimited-Luxury® privileges, offers supervised child care for kids ages 3-12. Daily, 9am-10pm.
  • Large, secure playground area
  • Ocean trampoline
  • Arts and crafts
  • Video games
  • Big screen movies under the stars


WEDDING/HONEYMOON

Dreams Riviera Cancun offers a variety of wedding packages. Let the resort's wedding coordinator take care of all the details while you rest, relax and play. Please contact the resort directly for more information.

Location
Dreams Riviera Cancun is located 25 minutes south of Cancun International Airport (CUN) and is situated along a stretch of a natural, white sand beach in the Riviera Maya.

Check In/Check Out
Check-in: 3:00pm, Check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay required every year for travel Dec 26-31.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information, and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deal of the Day ROH Room
  • Travel: Now - October 28
  • Book By: October 21
  • 2 Kids 12 & Under Stay & Eat Free
  • Excludes Nov 23-26
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Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts