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Dreams Puerto Aventuras Resort & Spa

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Put yourself here: you are in the Yucatan peninsula on a pristine beach perched under a palapa working on some serious r ... More

Customer Rating 355 Reviews
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
3.9
Room Comfort
 
4.1
4.1 out of 5
"The staff took such good care of us. The ground keepers were up at the crack of dawn making sure the pools and beach were immaculate. The room was clean and beautiful with with a shower that was to die..." – two4nani
335 out of 430 (78%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
3.9
Room Comfort
 
4.1
4.1 out of 5
"The staff took such good care of us. The ground keepers were up at the crack of dawn making sure the pools and beach were immaculate. The room was clean and beautiful with with a shower that was to die..." – two4nani
335 out of 430 (78%) customers would recommend this product to a friend.
Beach right in front of hotel Pool area Rappelling Kids having fun on the beach Cliff Jumping Fun activity on the ocean relaxing Dolphin Push SO FUN Room part of the beach view from room 11/15 Dreams Puerto Aventura Resort Pool on Adult side Our view from room-Dreams Explorer's Club activities Best trip! Original price being crossed off and relabeled Blocked view Movie on the beach Beach view from r room View from Balcony Presentation of desserts, yum! Portions of food were small main pool Original price vs adding their own price View from our hotel room natural rock pool Dreams Puerto Adverturas Resort & Spa -Beach How can you not love that sunrise?
All Customer Reviews
1-4 of 355 reviews. Sort by
August 8, 2017
Very fun.

I would visit here again. Staff was great. Food was great. This is a family friendly, smaller than most, quaint little resort. Lots of activities and right in the middle of everything. Beach area was sort of small but big enough. Pool was small but we were in the ocean most of time so that wasn't a big deal to us. Room was great. Something we weren't expecting but was pleased with was that they had something each night on the beach. I can't say enough good things about the staff.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Dallas
Age: 45-54
Travel: 1-2 trips/year

August 4, 2017
Nice place, but...

First of all, the staff here are wonderful - very friendly & helpful, and the rooms are great, large & roomy, and the bathroom is large as well, with a walk-in shower. The main complaint we had with the place is the lack of any party atmosphere at the adult pool. I realize this is a family resort, but we thought since they have a separate adult pool, maybe they could crank up a little music or something? One afternoon they did have a DJ set up, and we had a great time, making requests and singing and having fun. Our group of three couples even paid him OURSELVES to come back the next day. Other than that, it's just really quiet, and well, kind of boring. The music at the family pool is much livelier at times, mostly when they're having the water aerobics, but there you have to battle the kids to get to the bar. The BARacuda I think would be a perfect place to have music, at least in the evening, because it's kind of at the end of the resort, away from pretty much anything except for El Patio restaurant, but there was no music there either. At least not loud enough to hear or be able to sing along to. The bar inside (Desires) has a DJ at night, but not until 11:00! It could be a great time if we could find enough to do to carry us through until then. Otherwise we were in bed by then every night. Veronica at the adult pool was the best! She is the sweetest and truly seems to love her job. Also Elisio tending bar at BARacuda is fun too. The beach was thick with seaweed the first couple of days, so it was pretty gross, but the last day or two we were there it was clear, and there were many people in the water. One mention about the room, is the pillows - they're huge. Way too stuffed to be comfortable. But we had robes & slippers, which I used all the time around the room. The slippers were especially handy with the sand that naturally gets dragged in. Overall, if you're going there to relax, this is the place. If you're going to party, then maybe not so much.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Ohio
Age: 55-64
Travel: 3-6 trips/year

July 29, 2017

We would like to have had louder, more upbeat music at the adult pool. The beer could have been colder. A list of daily activities at the resort would have been nice. We enjoyed the friendliness of the staff, especially Bernice, Veronica, Elisso, and waitress at E lPatio with dimples. We loved having the dolphins to see from our balcony.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Ohio
Age: 35-44
Travel: 1-2 trips/year

July 14, 2017
Disappointing

We were very disappointed in this Dreams resort. This was our eighth trip to a Cancun all-inclusive in the last 15 years and this is the first time it wasn't a success. The highest rating this resort should have is 3 1/2 suns. The resort is tiny, outdated, and cramped. There was only one restaurant that was truly air conditioned, which meant that you couldn't escape the heat for dinner. The "adults only" restaurant allowed children on two of our nights, which meant that there was an hour wait for a table. This was our first time to stay at a Dreams resort and it will be our last. They are trying to get by on their name alone.


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Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Birmingham, AL
Age: 45-54
Travel: 1-2 trips/year

Room Information

Dreams Puerto Aventuras features 305 luxurious guest rooms and suites offer magnificent views of the turquoise Caribbean Sea or the marina. Each room comes appointed with satellite TV, a balcony or patio, daily restocked mini-bar, full-sized baths with showers, concierge and 24-hour room service.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Deluxe Dolphin View
Hotel/Studio Unit Details

Family Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Family Deluxe Pool View (Available beginning 12/23/17)
Hotel/Studio Unit Details

Family Deluxe Ocean View (Available beginning 12/23/17)
Hotel/Studio Unit Details

Honeymoon Jacuzzi Dolphin View (Available beginning...
Hotel/Studio Unit Details

Preferred Club Dolphin View
Hotel/Studio Unit Details

Honeymoon Jacuzzi Ocean View (Available beginning 12/23/17)
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Family Ocean (Available beginning 12/23/17)
Hotel/Studio Unit Details

Deal of the Day Room (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

The sparkling champagne and icy towels that clear out your travel cobwebs.

Swimming with the darling dolphins at the Dolphinarium. (They kiss & handshake, too).

The suites with swoon-worthy views of teal waves, dolphins or manicured gardens.

The comfy beds and even comfier bathrobes and slippers.

Turndown service each night with chocolates. Sweet dreams.

The private white sand beach with the 30-person Jacuzzi. Woot!

Explorer's club (kids 3-12) with everything from sand castle contests to Plant a Tree & Corn Harvest Project.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Treatments like the Post-Sun Exposure Soothing Facial and Chocolate Body Wrap. Delish.

The Stargazing Rock 'n Roll party. Aahh-mazing stuff.

Dining by the ocean with only the stars and candles to light your night. There's a fee, but life is short.

 

What We'd Change

The resort's beach offers shallow waters so, while you won't be wave-surfing here, bring your snorkel gear and splash into the crystal-clear waters and explore the amazing coral reefs.

 

Why You Should Go

It's 60 miles from the airport, but once you get there you'll be glad you're tucked away.

Upgrade to the Preferred Club, get free access to wet areas of the spa, afternoon hot and cold hors d' oeuvres, and more.

To take in some antiquity, the majestic Mayan ruins of Xcaret and Tulum are a fun excursion.

It's only 15 minutes south of the beautiful Playa del Carmen.

You get a complimentary round at the Riviera Maya Golf Club through Dec. 23, 2017. Schwing.

Rent a scooter/moped and do some exploring.

Set sail with Catamarans, windsurfing, snorkeling, sailboats and kayaks.

Channel your inner artiste with painting and ceramics.

Check out the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Work on your beach bod with aerobics, water aerobics and yoga.

There's Intro to Scuba in the pool - FREE!

Mix things up with dance, cooking and Spanish lessons. Learning is fun, even on vacay.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Roll-Away Bed (on request)
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Spanish Lessons
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 5 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • Spa ($)
  • Yoga
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • DVD/CD Player
  • Watersports Center ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Evening Entertainment
  • Euro-bungee
  • Ocean Trampoline
  • Dive Shop ($)
  • Tennis Court(s) ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Puerto Aventuras Resort & Spa

5 Carretera Chetumal

+52 98 48 75 3000

Hotel Description

Dreams Puerto Aventuras Resort & Spa: Dive In and Swim with the Dolphins

Put yourself here: you are in the Yucatan peninsula on a pristine beach perched under a palapa working on some serious relaxing. Your kids are busy as bees building a sand castle. You look out to a teal ocean, no cares in the world, and know you could stare at these blue hues forever. Soon you and your young ones will head over for a meeting with some important friends - the dolphins, at which point the magic will begin.

But here, the magic never stops.

Dreams Puerta Aventuras Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

There are six spots to please and tease your taste buds: continental cuisine buffet-style, delectable Mexican, international specialties, grill with steak and other specialties, Italian, fresh gourmet seafood, a grill with a snack bar and brick oven for pizza, and of course, Coco Cafe for those teas, coffees and pastries you must have on vacay. Nom nom nom. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6pm-11pm
Description: Air-conditioned buffet restaurant serving a variety of international dishes. Theme nights.
Dress code: Casual. No sleeveless shirts for men.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: Air-conditioned a la carte restaurant. Outdoor service available on the terrace.
Dress code: Casual. Long pants for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description:
A la carte restaurant.
Dress code: Casual. No sleeveless shirts for men.

Oceana
Type: Seafood
Hours: Daily 6:30pm-11pm
Description: Adults-only, a la carte restaurant with views of the marina.
Dress code: Casual. Long pants for men.

Seaside Grill
Type: Grill
Hours: Lunch- daily, 11am-5pm; Dinner- daily, 6:30pm-11pm
Description: Beach-side restaurant with terrace serving burgers and hot dogs.
Dress code: Casual. No sleeveless shirts for men.

Gohan
Type: Sushi
Hours: Daily, 6pm-11pm
Description: Stop and grab some sushi at this a la carte sushi lounge.
Dress code: Casual

Barefoot Grill
Type: Light fare
Hours: Daily 11am-6pm
Description: Burgers and hot dogs served beach side on outdoor terrace.
Dress code: Casual

Sip, Savor & See
The Sip, Savor & See package is now available at Dreams Puerto Aventuras Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

At these five bars, every hour is happy: beachside, swim-up in the adults-only pool and a swim-up by the family pool. Plus there's a sushi bar and a nightclub/music lounge where you can get your drink on.

Manatees
Swim-up bar. Daily, 10am-6pm.

Sugar Reef
Poolside swim-up bar. Daily, 10am-11pm with swim-up service from 10am-5pm.

Barracuda
Beachside bar. Daily, 11am-5pm.

Desires
Sports bar with lounge ambience. Daily, 6pm-1am.



BEACHES AND POOLS

The epic, private beach has a 30-person Jacuzzi and palapas for your chillaxing pleasure. And there are two gorgeous, refreshing pools, one of which is adults-only. Life is good.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Windsurfing
  • Introductory scuba lesson in the pool
  • Catamaran sailing
  • Ocean trampoline
  • Water aerobics

Available for an additional charge:

  • Dolphin Discovery
  • Swim with Dolphins Experience

Land

  • Euro-bungee
  • Beach volleyball
  • Bocce ball
  • Dancing, cocktail-making, cooking, Spanish and other classes

Available for an additional charge:

  • Tennis nearby
  • Painting and ceramics

Golf
Dreams Puerto Aventuras Resort & Spa guests can enjoy a complimentary round of golf at Riviera Maya Golf Club. Fees apply for premium tee times and cart fees.
Dress Code:
Men: Collared shirts and mid-thigh (non-denim) length shorts.
Women: Appropriate golf attire, no bathing suits.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Puerto Aventuras Resort & Spa offers world-class spa services providing the ultimate in pampering for an additional charge. Services include:
  • Body treatments
  • Relaxation area with fountain and fresh-fruit juice bar
  • Steam bath
  • Sauna
  • Outdoor Jacuzzis
  • Outdoor massage palapas
  • Facial treatments
  • Full-service beauty salon
  • Soothing, indoor massage rooms
  • Teens' and kids' spa treatments


WEDDING/HONEYMOON

The resort offers a variety of wedding services and honeymoon packages. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club at Dreams Puerto Aventuras offers supervised activities exclusively for children 3-12. Daily, 9am-10pm. Activities include:
  • Sandcastle competitions
  • Arts and crafts
  • Big-screen movies on the beach
  • Ocean trampoline
  • Climbing wall
  • Euro bungee
  • Game room
  • Large playground with tree house
  • Weekly campout adventure


ADDITIONAL INFORMATION

Location
Dreams Puerto Aventuras is located 15 min south of Playa del Carmen in Puerto Aventuras, on a private beach north of the Mayan ruins of Xcaret and Tulum; 60 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 4-night minimum stay is required each year for travel Dec 26-31.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room category you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/18 - 12/22
Starting at $599 was $1459
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