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Going on vacation is all about letting loose and having fun, so pack up and head for party central at Cancun Palace, a r
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Going on vacation is all about letting loose and having fun, so pack up and head for party central at Cancun Palace, a resort located in Cancun's popular hotel zone. Great design is integral to the 12-story complex (updated with a modern convention center and plans for exciting new presidential suites) that draws vacationers with its party atmosphere, fun nightlife and kid-friendly perks, like the waterslides in the kids' pool.
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9 out of 9 (100%) customers would recommend this product to a friend.Read All Reviews
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December 30, 2011
Great
Cheap Caribbean was amazing to use.......it was our first time using them and would definitely do it again.........they stepped up with our room. We had no view except for a wall and construction going on, we moved to a beautiul room with a view of the ocean and pool.
We didn't have to worry about our trip at all, Cheap Caribbean made traveling easy.
From:Philadelphia, PA Age:45-54 Travel:1-2 trips/year
August 10, 2011
Great value and FUN!
The Palace exceeded our expectations. We were very pleased with the service,staff (especially Martin V. in the lobby) and the number of available bars. Everything was perfect- the resort credit was a MUST have. I hope they continue the credit so we can keep coming back. The resort was overall perfect and we will 100% be back. We truly can not think of a single complaint other than a lack of options on the lunch buffets. Overall- Excellent!
From:Belleville, IL Age:25-34 Travel:3-6 trips/year
August 7, 2010
Awesome time
The resort and the staff were great. They even put a cake in our room and put rose petals down because I proposed to my wife for her birthday as a surprise. We swam with the dolphins and did the bar tour - both of which were tons of fun. Definitely recommend it.
From:Harrisburg. PA Age:25-34 Travel:1-2 trips/year
August 6, 2010
Worth our money & time
Me and my boyfriend visited Cancun Palace Oct. of 2009. It was the most gorgeous, clean, relaxing and lets not forgot FUN vacation!!! This resort offer so much activity that are including in the price which can not be found at any other resort. The food was awesome. The best part is that you can go to the other part Palace resort for free with your waist band and enjoy yourself there as well. Staff is very attentive to your needs. This is a much resort to visit in Cancun.
From:Long Island, NY Age:25-34 Travel:3-6 trips/year
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What's the best excursion? How much should you tip?
Ask a question about Cancun Palace or help someone else answer theirs.
Can you answer these questions?
4 questions, 6 answers.
who has free golf or cheap golf1 answer
1 year, 14 months ago
sandy
The best search tool to find the best prices for golf is to utilize the "HOTELS" tab on the tool bar and select "Hotel Finder". This will then allow you to narrow your search for the resort that fits you best.
DanielleCC
What can you use the $1500 resort credit towards?2 answers
1 year, 13 months ago
Nmydaughterseyes
If your reservation qualifies for the $1500 resort credit, it can be used towards the following: (Note: Reservations for services and amenities must be requested at the resort upon arrival and are subject to availability):
WEDDING COLLECTIONS (When using resort credit towards a wedding package, complete amount must be used):
Wedding dates and packages are subject to availability. Resort Credits are redeemable towards the purchase of a Precious Wedding Package. Resort Credits cannot be applied towards optional services or extras. Complimentary package continues to be available as an additional option to our guests.
TOURS (Swim with Dolphins tour has a maximum of $200 allowed over the following dates: December 24-31, 2010; April 17-24, 2011 and June 15-August 15, 2011, regardless of length of stay):
Additional services within these tours may not be applicable towards this promotion. Subject to availability and some restrictions may apply. Tours are provided by Palace Vacation Planners only and not applicable to excursions provided by other operators. Tours vary by locale, please read voucher in its entirety for details pertaining to the specific resort in which you booked.
GOLF (Vallarta Palace restricted to Max $300 Resort Credit allowed for 5-8 nt. stays / Max $150 Resort Credit for 3-4 nt. stays):
Subject to space and availability. Resort Credits apply towards green fees and shared cart fees. Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee, and junior fee and exclude all other fees. Resort Credit cannot be used towards clubs or shoe rental or purchase of other products. Additional restrictions apply for Isla Mujeres Palace, Cozumel Palace and Vallarta Palace. Additional services may be available at the golf courses which may not be applicable towards this promotion. Transportation to golf courses not included from Cozumel Palace, Isla Mujeres Palace Wyndham Grand Resort and Vallarta Palace. Resort Credits are not applicable for products at pro shop or for Golf equipment rentals. Some restrictions may apply.
SPA & BEAUTY SALON SERVICES (Max $500 Resort Credit allowed for 12 or more nt. stays / Max $400 Resort Credit allowed for 9-11 nt. stays / Max $300 Resort Credit allowed for 5-8 nt. stays / Max $150 Resort Credit for 4 nt. stays / Max $100 Resort Credit allowed for 3 nt. stays):
Subject to space and availability. Resort Credits are not applicable for products at beauty salon and spa. Some restrictions may apply.
UPGRADED WINE SELECTION: Award winning wine selection available at all restaurants. Premium wine list is not available from room service menu.
ROMANTIC DINNER: Includes Lobster and Premium Champagne for 2 adults. Additional bottles of Champagne incur an additional cost. Reservations required, based on availability, and locations may change due to inclement weather conditions.
ROOM UPGRADES: Subject to availability at time of arrival.
KristinCC
You can use the $1500 on almost anything, You need to ask more than one person becsuse you will find out you casn use it on more than you where told at the beginning.
Lynne313
With the Palace credits, which excursions are available?2 answers
Also, can we use it towards renting jet skis and such at the hotel? We will be staying at Cancun Palace, 8/2-8/9.
10 months ago
Elen
Hi Elen--
The resort is going to offer a variety of excursions, everything from tours of the ruins to swimming with dolphins. Typically, renting jet skis are at an additional charge, but it doesn't hurt to ask. Once you arrive, the Concierge will be able to give you all of the information and schedule it for you. Have a wonderful time in Mexico!
LaurenCC
No, the only way we could get Jet Ski's was by taking the "vacation club" tour. But you can go to Coba, Chitchenitza, zip-line, etc...Go onto the Palace resorts site and it gives a complete listing. Have fun
Beth8
Location1 answer
Which hotels are to your left & right?
6 days ago
Cancun Summer
Cancun Palace is between Sandos Cancun and JW Marriot Cancun in the Hotel Zone.
KellyCC
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Room Information
601 beautifully appointed guestrooms with double Jacuzzis and balconies providing views of either the Caribbean or Nichupte Lagoon. Other amenities include turndown service, liquor dispenser, stocked mini-bar, flat screen satellite TV, bathrobes and slippers. Rooms are only available on the All-Inclusive Plan. Four rooms for the physically challenged are available on request and located in the Superior Deluxe Ocean View room category.
CONCIERGE LEVEL ROOMS: include everything from the all inclusive package plus ocean front room with a king bed, one (1) 25 minute back massages (per adult, per week with 14 night minimum stay), private check-in / check-out , late check-out / Early check-in (subject to availability), exclusive concierge phone service, upgraded brand of liquors in room dispensers, guaranteed nightly turn down service, nightly petit-fours, espresso machine, DVD/CD player, iPod dock, pillow menu, aromatherapy, L'Occitane En Provence body care products.
GOLF / SPA PACKAGE ROOMS: include one round of golf OR one select spa treatment per adult/per night. Golf/Spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Rounds of golf include transportation to and from the golf courses, beverages, snacks, and shared cart.
Available spa treatments included in this golf/spa package are: Aroma Reflexology (50 min), Sport Massage (50 min), Zen Shiatsu (50 min), Invigorating Leg and Foot Massage (25 min) plus Refresher Facial (25 min), Face, Head, and Shoulder Accupressure (25 min) plus Refresher Facial (25 min), and Body Scrub (25 min) plus Manicure or Pedicure (25 min).
Unused rounds of golf or spa treatments for any reason, including weather conditions, are non-refundable and no rain checks will be provided. Golf/Spa package is non-transferrable. Stays that combine golf/spa and non-golf/spa rates are only allowed to book included tee times and spa services during the dates of the golf/spa rate period.
NOTE: Golf/Spa package is not included in child or junior rate. Children ages 13-17 must be booked as adults in order to receive the golf/spa package. Select spa services apply for children ages 13-17 but they do not have access to the Hydrotherapy area. An adult MUST accompany children ages 13-15 for the duration of the treatment.
Tee times and spa treatments are subject to space and availability and can be reserved 90 days prior to arrival. Tee times can be pre-arranged at teetimes@palaceresorts.com and Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com. Either golf or spa arrangements can also be faxed at 011-52-998-193-2011 or by phone at 011-52-998-193-2010 ext 8760. Office hours are from 7:00 am-8:00pm
The beachfront infinity pool with two swim-up bars is huge and totally awesome for making new friends or just hanging out.
What We'd Change
The hotel zone location attracts lots of partiers, who can sometimes be pretty loud. But you're on vacation! It's okay to let loose and have fun.
Why You Should Go
Cancun Palace is an all inclusive hotspot for couples and families with cool perks: a gorgeous infinity pool, fun Kids Club with waterslides and active nightlife.
Available Amenities
Activities/Tours Assistance
Car Rental Available
Banquet Facilities
Beach
Business Center ($)
Children's Pool
Concierge Services
Conference Facilities
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Roll-Away Bed Available on Request
Swim-Up Bar(s)
Tennis Court(s)
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Poolside Bar
Steam Room
Dry Cleaning Services
Parking On-Site
Safe Deposit Box
Ping Pong
Billiards
Non-Smoking Rooms Available
5 Restaurants
6 Bars/Lounges
Porter/Bellhop
Shopping
Multilingual Staff
ATM/Banking
Elevators
Fax Machine ($)
Beach Towels
Spa Services ($)
Handicap Room Available
Wedding Services $$ -- Pre-arrange directly with resort
24 Hour Room Service
Honeymoon Packages $$ -- Pre-arrange directly with resort
Wireless Hi-Speed Internet Access (Complimentary)
Amenities Subject to Change, with or without notice
Free Parking
Beauty Salon ($)
Additional Fees for some amenities may be required
Babysitting ($)
Nearby Excursions & Attractions
Bars in the Area
Dive Shop Close by
Golf Nearby
Health Club Nearby
Helicopter/Airplane Sightseeing Nearby
Jet Ski Rental Nearby
Kayaking
Medical Facilities Nearby
Nightclubs in Area
Parasailing Nearby
Restaurants/Bars Nearby
Sailing Nearby
Scooter/Moped Rental Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Tennis Nearby
Volleyball Nearby
Water Skiing Nearby
Windsurfing Nearby
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.
Cancun Palace
Blvd Kukulcan Km 14.5
+52 998 881 3600
Hotel Description
Cancun Palace: Party Central, Kid-Friendly and All Inclusive
Going on vacation is all about letting loose and having fun, so pack up and head for party central at Cancun Palace, a resort located in Cancun's popular hotel zone. Great design is integral to the 12-story complex (updated with a modern convention center and plans for exciting new presidential suites) that draws vacationers with its party atmosphere, fun nightlife and kid-friendly perks, like the waterslides in the kids' pool.
Beachfront property has never been as rewarding as the wide stretch of ivory sand outside the resort. Pick up a strawberry daiquiri from the Beach Bar and kick back on a lounge chair while the kids splash in the surf. The huge, free-form, infinity pool is a hotspot, where guests converge and make new friends with liquid aid from the two swim-up bars. Sit down to a meal with new friends at any of the five dining options. Kids light up while watching the teppanyaki show at Miyako, and the fine cuts at The Steak impress protein fanatics. Catch a dance show at the amphitheater before heading to the happening Lobby Bar for live music, top-shelf margaritas and fun activities.
The kids are bound to have fun at the supervised Kids Club. Arts and crafts, air hockey and foosball keep the little ones occupied while parents check out three nearby golf courses. Moon Spa & Golf Club is a signature Jack Nicklaus, 18-hole course with vegetation, wetlands and challenging bunkers. The Kids Club offers complimentary cell-phone service, so you can tee-off worry free!
We love Jacuzzis, and Cancun Palace is a resort that does, too! The Superior Deluxe Room with an ocean view and works great for families thanks to two double beds and a fantastic, double Jacuzzi for a nice, long soak with a scotch on the rocks, courtesy of the in-room liquor dispenser. Couples looking for the next-level of service spring for the Concierge Level Room with a Golf/Spa package. Adults only, Concierge Rooms offer 24-hour room service, delicious, nightly petit fours and private check-in/check-out for the full VIP treatment.
Other Details
Location
Located 12.5 miles from Cancun International Airport (CUN). Approximate driving time is 20 minutes.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A three-night minimum stay required at this resort.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.
Unlimited Phone Calls
Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada to all guests. Some restrictions apply: calls must be made from your room. Other international calls will be charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes the following: calls to Hawaii, Virgin Islands, Puerto Rico and other international calls, 800 calls, calls through an outside operator, collect calls, calls using other phone companies and calls to cell phones within Mexico.
Palace Passport
Guests may also enjoy the amenities and friendly service at all Palace Resorts in Cancun, Riviera Maya, and Cozumel. Transportation, however, is not provided at all resorts. Palace Resorts guests do not share exchange privileges with Le Blanc Spa; a day-pass purchase is required.
All Inclusive
The All Inclusive Plan Includes:
Luxurious accommodations
Fine dining
Delicious snacks
Top-shelf drinks
24-hour room service
Non-motorized water sports at Moon Palace Resort
Sensational daily and nightly entertainment
Wireless Internet access
Unlimited phone calls within Mexico and to the Continental US and Canada (see Other Details for conditions)
30 minutes of Internet use in the Business Center per room, per stay
Kid's Club and daily children's activities
Kiddie pool
All taxes and gratuities
Palace Passport with unlimited select tours
Conceirge Level Room Features:
Rooms with best views and locations
King beds guaranteed
Special room service menu (select restaurant menu)
Two 25-minute massages on the beach/spa (location varies per resort)
Nightly turn-down service guaranteed
Nightly petit fours
Espresso/American coffee machine
Luxury bath amenities by L'Occitane
DVD/CD player
iPod dock/radio/alarm clock
Pillow menu
Aromatherapy
Professional blow dryer
Exclusive concierge phone service
Upgraded brand of liquors in in-room dispenser
Exclusive beach bag
Private check-in/check-out, early check-in, Late check-out (subject to availability)
Dining
Name: El Mercado
Type: International
Hours: Continental Breakfast, Daily 6:30am-7am; Breakfast, Daily 7am-11:30am; Lunch, Daily 12:30pm-4:30pm; Dinner, Daily 6pm-11pm
Description: An international buffet. Hours subject to change.
Dress code: casual. Wet clothing or uncovered swimwear is not allowed.
Name: Frida
Type: Mexican
Hours: Lunch, Daily 11:30am-5:30pm; Dinner, Daily 6:30pm-11pm
Description: Features a Mexican dinner menu, an outdoor buffet with grilled cuts, chicken and fish for lunch and brick-oven pizza in the afternoon. Hours subject to change.
Dress code: casual. Wet clothing or uncovered swimwear is not allowed.
Name: Miyako
Type: Japanese
Hours: Daily 6pm-11pm
Description: Serves an a la carte Japanese menu. Hours subject to change.
Reservations for the teppanyaki tables can be made at El Mercado restaurant, located in the lobby. Please note that reservations will only be taken for the teppanyaki tables and are only accepted directly at the resort.
Dress code: casual. Wet clothing or uncovered swimwear is not allowed.
Name: Leonardo
Type: Italian
Hours: Breakfast, Daily 7am-11:30am; Dinner, Daily 6pm-11pm
Description: Serves an international breakfast buffet and Italian a la carte for dinner. Hours subject to change.
Dress code: casual elegance. Long pants, collared shirts and shoes are required.
Name: The Steak
Type: Steakhouse
Hours: Dinner, Daily 6pm-11pm
Description: A la carte dinner service featuring fine cuts and seafood. Hours subject to change.
Dress code: casual elegance. Long pants, collared shirts and shoes are required.
Bars
Lobby Bar
Features live music. Open from 10am-1am. Casual dress required.
Conto and Cozumel Pool Bars
Both open from 9am-6pm, and serving snacks from 10:30am-5:30pm.
Beach Bar
Offers drinks on the beach from 10am-5pm. Also serves snacks from 11am-5pm.
Theater Bar
Serves drinks during amphitheater shows, from 8pm-9pm.
Terrace Bar
The Breeze Terrace at the Steak House Restaurant also offers bar service from 10:30am-11pm and snacks from 11am-4:30pm during the high season, Dec-Apr.
All hours subject to change.
Beach
The resort sits beachside in Cancun, on Mexico's Yucatan Peninsula in the Caribbean. Complimentary lounge chairs, umbrellas, and beach towels are all provided, and there is a beach bar serving snacks and drinks.
Pools
The resort features a large, free-form pool with a section for children. Complimentary lounge chairs, umbrellas and towel are provided. There are also three outdoor Jacuzzis and two swim-up bars available, as well as a separate children's pool with waterslides in the Kids' Club.
Internet
Free wireless Internet access is available throughout the resort.
For those with without a laptop, guests are also allowed 30 minutes of Internet use, per stay, in the resort's business center.
Child Care
The supervised Kids Club is open for kids ages 4-12 from 7am-9pm daily. Kids stay entertained with activities such as arts and crafts, movies, air hockey, foosball, ping pong and video games.
Other options at the Kids Club include a water park with a kid's pool, waterslides and flumes. For parents who wish to stay in contact with their children, the club offers cellular-phone service, free of charge.
In-room babysitting is available for a fee. All hours subject to change.
Exercise Facilities
Guests will be pleased with the recently renovated fitness center.
Guests are also allowed complimentary access to the two, lighted, tennis courts.
Spa Services
The resort's spa includes a variety of choices, including indoor and outdoor palapa-style treatment rooms with air conditioning. The spa includes a beauty salon and boutique. Spa services are available from 9am-7pm daily. Advance reservations are suggested. Hours subject to change.
All spa services will require an additional charge, or use of guests' resort credits.
Wedding Services
The resorts offers number of wedding packages, all of which include the services of a wedding planner, a wedding cake and dinner reservations for the wedding party at one of the resort's restaurants. A variety of extras are also available. The full complimentary honeymoon package is also provided to the bride and groom. Please contact the resort directly.
Golf
Moon Spa & Golf Club features an 18-hole, Jack Nicklaus Signature course that challenges golfers to navigate through native vegetation, numerous wetlands, and strategically placed bunkers.
Playacar Spa and Golf Club, a par-72 course designed by Robert von Hagge, is carved out of the dense Mayan jungle, and set only a few hundred yards from the turquoise waters and the fine, white sands of the Mexican Caribbean Sea.
Cancun Golf & Resorts also features an 18-hole, Jack Nicklaus Signature course, with a spectacular combination of mangroves and native palm trees, exceptional vistas of the Caribbean and lush landscaping meets undulating fairways and challenging greens.
Golf services will require extra fees or the use of guests' resort credits.
Honeymoon Bonus
The resorts offers a special honeymoon package. Please contact the hotel directly.
Water activities
Water sports equipment is available through Moon Palace, one of the other nearby Palace Resorts.