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$201.00
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Going on vacation is all about having fun, so lose yourself in the Caribbean vibe, at Bolongo Bay Beach Resort. Family o
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Going on vacation is all about having fun, so lose yourself in the Caribbean vibe, at Bolongo Bay Beach Resort. Family owned and operated since 1974 by the Doumengs (Richard Doumeng, Managing Director, was recently awarded the "Golden Conch" Caribbean Hotelier of the Year Award by the Caribbean Hotel & Tourism Association), the resort's small, friendly atmosphere offers a vacation that seems like home. With either an All Inclusive or European Plan, you have the freedom to vacation the way you want!
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13 out of 16 (81%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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November 2, 2011
If the room was clean and the greeting started with a smile rather than indifference, the whole stay could've been different, however, that was not the case.
I have relatives that live on St. Thomas. This was my forth time staying at Bolongo Bay. First of all they did not have a room with two beds and I had brought my 6'3" nephew for a graduation gift on vacation. They brought a roll away bed that my dog would not have slept on. If this was not bad enough the bed in the room was a double bed. Additionaly the telephone in our room did not work for the activities people to contact us about cancelling our snorkeling with the turtles tour and my relatives had to keep calling my cell phone at $2.00 per minute to get a hold of us. Several complaints later to the front desk and asking for the manager was completely useless. They had lots of different excuses depending on who I spoke to and they were defensive and argumentative.
When I was at the front desk about the bed I did see a bottle of Champayne sitting on the desk behind the counter with a note attached that stated sorry about the telephone with a last name other then mine attached to it. There was no "do not disturb sign/clean room" sign in our room, so the maid came and pounded on our door at 8:00AM to clean the room. We were still sleeping so our room wasn't serviced with fresh towels. Everyday I had to go to front desk and get clean wash rags and towels. There was one trash can in the bathroom and there should have been one in the kitchenette as well. When I complained about the maid I was informed that they start service at 8AM and if you don't get your room cleaned then they do not have to come back becasue they are on a schedule. I was told that I had to hang up the do not disturb sign I explained that there wasn't one and even asked the maid for one and never recieved one. I explained this was my forth stay here, that I have relative s that live her and I would not come back to stay here after how I was being treated this time. He could care less. The cusotmer service was awful, the beach towels were old and falling apart, they ran out of all towels and wash rags everyday. I was really dissapointed in how bad the service at the hotel had become.
From:San Diego, CA Age:45-54 Travel:3-6 trips/year
July 31, 2011
BEST VACATION EVER!!!!
This was the first time we had ever used cheapcaribbean & first time we actually stayed on St Thomas. It was so beautiful & Bolongo Bay Beach Resort was awesome. Every one was so friendly at the resort & the restraunts. The food, entertainment & all the water sports were great. It was the perfect vacation & the only bad part was when we had to leave. I would definitly go back. Everyone had an awesome time, kids and all!
From:CHANDLERVILLE, IL Age:35-44 Travel:1-2 trips/year
July 20, 2011
Nice Beaches, Terrible Customer Service!
The beach was very nice, we enjoyed the paddle boards, Hobie Cats, kayaks, windsurfers, aqua tricycles, and swim mats. The restaurants Lobster Grill and Mim's had both excellent customer service and food! We had issues with the Assistant Manager Tahja who was very rude since the first day that we arrived. He had no customer service skills, was rude and getting any information from him was like pulling teeth. We were two families, (a total of 9 people and stayed in two villas) one of the rooms was very dirty and had repairs which were "jimmy-rigged!" On just our second day there one of our kids left their wallet under the pillow and it disappeared into thin air....when we walked up to the office to file the complaint, they were very rude and refused to look into the issue. They also refused to call 9-1-1 or the police from the office phone, they told us we had to walk back to our room and call them. We had to file a police report since we need to have our IDs handy (for the airport) to get back home and they didn't care. As a matter of fact, they treated us as if we had stolen something! We ended up having to drive up to the police station which was located about 30-45 minutes away from the hotel...we made four trips in total because the St. Thomas police don't really keep "regular" hours (this took about a days worth of our time!!!!) Then, on the last day of our stay there when we were trying to print our boarding passes for the next day, we were basically pushed out of the computer room because they had to close it and when we explained to them that the airline's web site had issues, they said that was our issue and to take it up with the airlines. We have traveled to many resorts in California, Florida, Hawaii, and Mexico, and we had NEVER been treated like this!!! If we do decide to go back to St. Thomas, it will NOT be at this hotel!!!!!
Traveling8 Top 250 Contributor From:Dallas, TX Age:35-44 Travel:1-2 trips/year
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1 question, 2 answers.
why does the add say if u travel between a certain time u get a discount. But when u click on the book now options, your are charged double the amount2 answers
1 year, 13 months ago
coldpiece916
Advertised prices are a starting at price based on the cheapest airfare out of a particular airport, typically Miami or Fort Lauderdale. Departure city, dates of travel, and availability will affect the price.
JenCC
the accommodation prices are based on at least two people
sonrae
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Room Information
65 oceanview and beachfront hotel rooms. All rooms are located steps away from the beach, and have a spectacular view of the Caribbean Sea. Each room is equipped with Cable TV, air-conditioning, refrigerator, microwave, coffee maker, hair dryer, iron and ironing board and in-room safe, telephone, clock radio, ceiling fan, and balcony.
There isn't a bad room in this friendly, family-owned resort, where all 65 rooms have balconies and views of the endless blue Caribbean.
What We'd Change
You'll need to take a cab to check out other restaurants, but when the food is so great at the resort, why bother?
Why You Should Go
With tons of free water activities to keep the everyone busy, a friendly vibe and cozy atmosphere, Bolongo Bay in St. Thomas is the real deal for families.
Available Amenities
Activities/Tours Assistance
Banquet Facilities
Cribs Available on Request
Fitness/Exercise Room
Kayaks
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Snorkeling
Swim-Up Bar(s)
Tennis Court(s)
Windsurfing
Sailing
Parking On-Site
Safe Deposit Box
Basketball
Non-Smoking Rooms Available
2 Restaurants
2 Bars/Lounges
Porter/Bellhop
Massage ($)
Meal Plan Available at Resort
Catamarans
Wedding Services $$ -- Pre-arrange directly with resort
Honeymoon Packages $$ -- Pre-arrange directly with resort
Beach Volleyball
Amenities Subject to Change, with or without notice
Free Parking
Introductory Scuba Lesson
Manager Rum Punch Party
Roll Away Bed Available Upon Request ($)
Freshwater Swimming Pool(s)
Car Rental Available ($)
Dive Shop ($)
Gift Shop ($)
Wireless Hi-Speed Internet Access in lobby (Complimentary)
Hobie Cat with Instructor
Nearby Excursions & Attractions
Bars in the Area
Beach Nearby
Coral Reef
Deep-Sea Fishing
Golf Nearby
Historical Site(s) Close by
Horseback Riding Nearby
Jet Ski Rental Nearby
Kayaking
Marina Close by
Motor Boating Nearby
Parasailing Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Theme Park Nearby
Map of Local Area
St. Thomas is perfect for those who seek excitement, shopping, and nightlife. It is also known for beautiful beaches, breathtaking mountain views, and bustling ports.
Bolongo Bay Beach Resort
7150 Bolongo
340-775-1800
Hotel Description
Bolongo Bay Beach Resort: Family Friendly
Going on vacation is all about having fun, so lose yourself in the Caribbean vibe, at Bolongo Bay Beach Resort. Family owned and operated since 1974 by the Doumengs (Richard Doumeng, Managing Director, was recently awarded the "Golden Conch" Caribbean Hotelier of the Year Award by the Caribbean Hotel & Tourism Association), the resort's small, friendly atmosphere offers a vacation that seems like home. With either an All Inclusive or European Plan, you have the freedom to vacation the way you want!
Located on a 1,000-ft stretch of white sand, Bolongo Bay Beach Resort redefines the word "beachfront." Kick back on a lounge chair and watch the kids swim, or check out the freshwater pool for rum punch at the swim-up bar. After you've worked up an appetite, two open-air restaurants draw you in: lobster specialties are a hit at The Lobster Grille, and we hear conch fritters at Iggies Beach Bar and Grill are delish. Wednesday nights, Iggies hosts the wild Carnival Extravaganza, with steel-pan tunes and a limbo show, or you catch a cab to Charlotte Amalie for more action.
Whether you're hanging out at the beach or seeing the sights, there are tons of things to do during the day. Start a game of beach volleyball, or challenge the kids to paddleboat races. Try parasailing, or book a snorkel or scuba excursion to see the underwater world. Day trips are popular with St. John, St. Croix and the British Virgin Islands so close, but St. Thomas also has great appeal: Paradise Point has unforgettable views, the shoreline is beautiful from Magens Bay and kids love feeding stingrays at Coral World.
Book an appointment with the massage therapist after a long day to unwind. Since the resort is smaller and intimate, all 65 rooms are beachfront, so you can kick back and enjoy the Caribbean from the privacy of your balcony. Families don't have to navigate any pesky stairs with young children in the Beachfront Room, and if you're traveling on a budget, the Value Room is just right.
Other Details
Location
Located on the calmer Caribbean side of the island of St. Thomas, seven miles from the airport and 10 minutes from world-class shopping, but nestled in beautiful countryside.
Check-In/Check-Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
Although US Citizens do not need a passport to travel to the USVI, all passengers must be able to prove citizenship, if not traveling with a passport, by providing a certified copy of their birth certificate, along with government issued photo ID.
Awards
Richard Doumeng, Managing Director of Bolongo Bay Beach Resort, St. Thomas, US Virgin Islands was presented with the coveted "Golden Conch" Caribbean Hotelier of the Year Award, on behalf of the Caribbean Hotel & Tourism Association (caribbeanhotelassociation.com) in January 2010.
All Inclusive
The Optional All Inclusive Plan Features:
Accommodations as selected
Breakfast, lunch and dinner, all meals are a la carte (kids 12 and younger dine from kids' menu). For All Inclusive guests at Bolongo, all meals are a la carte, including filet mignon and lobster every night. There are no restrictions on the menu
Unlimited drinks and house wine/champagne by the glass. Specialty liquor, wine and champagne are not included
Unlimited use of sunfish sailboats, kayaks, windsurfers, aqua tricycles, swim mats and view boards
A Discover Scuba lesson in the pool
Cardio-workout room, tennis, beach volleyball and basketball courts
Weekly Manager's cocktail party
Weekly Snorkel Booze hunt
Bonus (for 2 guests per room, All-Inclusive ONLY): Guests booked on a seven-night All Inclusive stay will receive a Swim with Turtles Half-Day Snorkel Trip and a Sunset Harbor Cocktail Cruise aboard the resort's 53-ft catamaran, Heavenly Days
Not Included in All-Inclusive Plan:
Specialty liquors (Patron, Cuervo 1800, Chivas Regal, Johnny Walker Black and Grey Goose), Red Bull and bottled water.
Dining
Name: The Lobster Grille
Type: International
Hours: Breakfast, Daily 7:30am-10:30am; Lunch, Daily 11am-3pm; Dinner, Daily 6pm-9pm
Description: Poolside, open-air, two-level restaurant. Enjoy lobster, fresh seafood, steaks and Caribbean-inspired dishes. There is also a children's menu available. Hours subject to change.
Dinner reservations are required.
Name: Iggies Beach Bar and Grill
Type: Light fare
Hours: Daily 11am-11pm
Description: Open-air restaurant right on the beach. Sports TVs. Nightly live entertainment, and Karaoke Tuesday night. Don't miss AYCE Crab Legs on Tuesday night and the Carnival Extravaganza every Wednesday night. Great atmosphere, in a fun casual setting on da' beach. There is a children's menu available. Hours subject to change.
Bars
Swim-up Bar
Located at the pool. Daily.
The Lobster Grille
Happy hour: daily from 4pm-6pm.
All hours subject to change.
Beach
The resort is located on a 1,000-ft, white, sandy beach overlooking the Caribbean Sea. Complimentary towels are available at the beach.
Pools
Freshwater pool with a swim-up bar.
Internet
Bolongo Bay Beach Resort offers complimentary, wireless Internet service in the conference room, the lounge outside, the hotspot around the pool area and the Lobster Grille.
There is an Internet kiosk in the lounge outside the conference room, phone cards can be purchased in the gift shop to use at the kiosk to check and send e-mail.
Water activities
All rates include complimentary use of paddle boards, kayaks, Hobie Cat sail boats, paddle boats, wind surfers, aqua tricycles, snorkel equipment, swim mats and a discover scuba lesson in the pool.
Scuba dive with a five-star, PADI training facility at the St. Thomas Diving Club (fees apply).
Sports
All rates include complimentary use the tennis, beach volleyball and basketball courts.
Wedding Services
Create your dream destination wedding and honeymoon at the Bolongo Bay Beach Resort. On-site Romance Director and Special Events staff, wedding and honeymoon packages available. Contact the resort directly.
Golf
The Fazio-designed St. Thomas Mahogany Run Golf Course is a par-70, 6,022-yd course. Fees apply.
Dress code: collared shirts required, no denim and no sleeveless shirts.
Spa Services
There is a massage therapist available to soothe your sore muscles.
Elywelly
