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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, ... More

Customer Rating 495 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
4.0
Room Comfort
 
4.0
4 out of 5
"WE just got back from blue bay yesterday! we had a fabulous time. Good food and drinks! French dining was to die for! The Buffet was also very good. Breakfast was great! This is a kid friendly resort. ..." – Kelso
466 out of 602 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
4.0
Room Comfort
 
4.0
4 out of 5
"WE just got back from blue bay yesterday! we had a fabulous time. Good food and drinks! French dining was to die for! The Buffet was also very good. Breakfast was great! This is a kid friendly resort. ..." – Kelso
466 out of 602 (77%) customers would recommend this product to a friend.
Room Jerry and Karen Barnett View from our balcony Entrance Beach Beautiful beaches Just pulled up view looking towards the beach from the main pool area Swinging beach bar Pool area Beach Conditions Sunset From the Blue Bay View from our table at lunch! Stunning!! Here's our ocean view that we payed more for This is live! Beach Excrusion Beach view from one of the restaurants View of the resort from our room waiting area for restaurants Dirty pool tile Our room view Great Place!!!! Swing bar next to the beach A Fine Day at the Blue Bay view from my lounge chair bedroom Almost time for dinner Me & Pepe Largest of Many Pools lagoon to the left critters outside our room, They love fruit. poolside The Beach Fun at the pool View from our room Mexican Fiesta Night Relaxing by the pool! Ja-Haal restaurant - beautiful breakfast view! At the Beach View from Room Beach Marred by Sand Bags View from our Room gigantic pool area Pool Swing Bar! Ruins of Coba outside aea of steakhouse large pool
All Customer Reviews
1-4 of 495 reviews. Sort by
March 12, 2017
A Good Time!

We just returned from a 5 night stay at Blue Bay Grand Esmeralda all inclusive resort. Had a great time and felt it was a very good value for the money. The grounds were very nice and very well maintained, very pretty scenery. The food was extremely good at this all inclusive. They had one buffet restaurant for dinner which was very good, most families with children went here for dinner. They also had five sit down full service restaurants with wait staff for the dinners - French, Italian, Mexican were all fabulous, great atmosphere, upscale food and service - all top notch. The Seafood and Steakhouse were very good also - a little more causal atmosphere and located in a building right on the beach. Plenty of top shelf booze at this place too - Grey Goose Vodka and Don Pedro Rum - plus a lot of other. Did not feel overrun by kids at this resort - pools were very large, so lots of room for everyone. Beach is nice enough for Riviera Maya area. There is a great natural lagoon about a 10 minute walk up the beach - it's really awesome - we went there at least once a day, sometimes twice - this is a must do at this resort! Staff and servers were all very friendly and helpful at this resort - no complaints here, all our needs were met without problem. Only negative I can say was the room was in need of some minor repairs that needed attention - nothing major. The rooms were spacious, clean, very comfortable beds, air conditioning worked well and was quiet - maid service was excellent everyday. If you are looking for good value for your money and great food and service this would be a good choice to keep on your short list of options in Mexico.

A Good Time! A Good Time!
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Chetek, WI
Age: 55-64
Travel: 1-2 trips/year

March 10, 2017
Not going back

Food needs a lot of work. You should have bottle waters at every restaurant due to the fact that everyone in the world knows not to drink the water in Mexico. Your bathrooms at the pools do not flush and when you tell someone they say just put it in the trash can . That's disgusting. The entire front half of the resort smells like someone Went to the bathroom in the bushes . Front desk people are not the friendliest either. All the bars at all the pools are just filthy . Smells like y'all haven't cleaned since you opened. Just not a very good place to spend 2 grand and say your going to have a good time . I won't be back anytime soon.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Dallas
Age: 35-44
Travel: 1-2 trips/year

March 5, 2017
Overall good with some quirks.

Overall we had a wonderful vacation. We enjoyed the short walks around the resort grounds to get from the dining areas and bars to the building with our room, others may not enjoy that aspect. We purchased the premium package with an ocean view and the view was amazing. Our room was supposed to have a king bed but had 2 full size beds instead. We asked to have them moved together and it was taken care of on the second night. Our shower leaked at the door fairly significantly and the sliding door would not close completely or lock. The inability to lock the door lead to a furry visitor (raccoon) coming in for a sugar packet at 3:45 am our second morning. We love animals and wouldn't mind them on the patio, but a raccoon literally opening up the door on the 4th floor and coming in because the door wouldn't lock is something that the resort should prevent without a guest having to make a request. The pools were clean, the beach was nice but in the water is a bit muddy/murky and not a nice sandy bottom. The drinks and food were very nice, service was great for the most part, wifi sucked. We would recommend this resort to a friend but with some information on what to expect.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Buffalo, NY
Age: 45-54
Travel: 1-2 trips/year

March 2, 2017
Too much time to get to the beach!

The resort overall is well kept and clean. Most of the employee's do not seem real eager to please and not many smiles are seen. Food was very good at the buffets and the specialty restaurants (we only got to try the Mexican and the Italian, both good). Pools are very nice. The beach has some issues with washed up seaweed close to the water, and the water for the first few feet out is very silty and cloudy. The general beach condition closer to the resort area is very nice sand. If you just love the beach, and aren't the one who wants to spend alot of time actually in the water, you will be happy with the beach. There is a beautiful lagoon a 5-10 minute walk to the left of the resort. Check it out! Water is crystal clear turquoise and gorgeous. The foliage and grounds are very well manicured and beautiful, and the monkeys running around are an added interest. They do not bother you, but are very cute. Show times are a little too late for those that are up early and have a full day of fun and sun. The check in time is ridiculous, and the Amstar reps spend WAY TOO MUCH time with details when you first arrive. Everyone is anxious to get on with vacation once they finally arrive! Could use some music at night down by the swing bar (which is a fun place, by the way). Beds are very comfortable!


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Minnesota
Age: 55-64
Travel: 1-2 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Premier Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Premier Ocean View
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $2 a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Garden View Room
  • Travel: May 1 - June 30, 2017
  • Book By: March 31, 2017
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4 days, 3 nights
Travel Dates 4/19 - 4/30
Starting at $549 was $969
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
6 days, 5 nights
Travel Dates 5/1 - 8/15
Starting at $699 was $1089
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
6 days, 5 nights
Travel Dates 8/16 - 10/31
Starting at $549 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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(800) 915-2322
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All Mexico - Riviera Maya Resorts