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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, ... More

Customer Rating 489 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
4.0
Room Comfort
 
4.0
4 out of 5
"At Bluebay Grand Esmeralda the people that service you on a daily bases are amazing, always there to make your experience worth while." – Nestin
461 out of 595 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
4.0
Room Comfort
 
4.0
4 out of 5
"At Bluebay Grand Esmeralda the people that service you on a daily bases are amazing, always there to make your experience worth while." – Nestin
461 out of 595 (77%) customers would recommend this product to a friend.
Room Jerry and Karen Barnett View from our balcony Entrance Beach Beautiful beaches Just pulled up view looking towards the beach from the main pool area Swinging beach bar Pool area Beach Conditions Sunset From the Blue Bay View from our table at lunch! Stunning!! Here's our ocean view that we payed more for This is live! Beach Excrusion Beach view from one of the restaurants View of the resort from our room waiting area for restaurants Dirty pool tile Our room view Great Place!!!! Swing bar next to the beach A Fine Day at the Blue Bay view from my lounge chair bedroom Almost time for dinner Me & Pepe Largest of Many Pools lagoon to the left critters outside our room, They love fruit. poolside The Beach Fun at the pool View from our room Mexican Fiesta Night Relaxing by the pool! Ja-Haal restaurant - beautiful breakfast view! At the Beach View from Room Beach Marred by Sand Bags View from our Room gigantic pool area Pool Swing Bar! Ruins of Coba outside aea of steakhouse large pool
All Customer Reviews
1-4 of 489 reviews. Sort by
January 7, 2017
Got what we paid for...and a little less

The overall facility is a beautiful place, including the grounds, beaches, and pools. The food was average but there were plenty of choices, At check-in, we were only allowed one key that caused the electricity to turn off when we left the room. We could not get a second one. The result was high humidity and smelly clothes and musty smell that was totally unnecessary. We were also directed to a "guide" that turned out to be a Time-Share salesman that we had no interest in meeting with and totally put us on guard to avoid them. The only other issue was a crazy high speed ride to our room where we almost fell off the vehicle and the driver thought it was OK. I had a discussion with the location manage, and oddly enough, we had the same driver at check-out and we could have walked faster. Really!! If we ever go back to the area, we will find another resort.


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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Wisconsin
Age: Over 65
Travel: 3-6 trips/year

January 2, 2017
Great vacation

The airline portion of our trip was a disaster. This caused us to push our start date back a day and add an extra day on the end. Blue bay was accommodating. We did request adjoining rooms and did not have this request honored. We were on the same floor but not adjoining. Otherwise we enjoyed the vacation very much.


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Overall Rating: 5
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Germantown Hills, IL
Age: 45-54
Travel: 1-2 trips/year

January 2, 2017
Great Experience!

This was my first time booking through this website from recommendations of family members who were pleased with the service. Upon landing in Cancun, shuttle representatives welcomed us warmly and explained how the shuttle will distribute guests to their hotels. Once we arrived at the hotel, the check in process was quick but provided enough information. The resort is kept very clean, from fresh cut grass to clean sidewalks and pools! You receive a map of the property because you can easily get lost if you are not paying attention which can be common occurrence in large resorts like this one. The next day Karla, the company representative, set up our shuttle back to the airport for the day of the departure and the excursions which made the trip easier to plan out. She was super friendly and explained everything quite detailed to make sure our trip was successful! Our room for three guests was good. It was a little outdated but everything was clean, which is most important. All the workers were nice and helped out if you needed any sort of help. When passing by you exchanged a friendly "hola!" The resort is family friendly and there were things to do for everyone. Every night from 11pm until 1am there is a beach party with two bartenders serving drinks. It is super fun, but I wish it lasted a little longer than two hours as the resort in not directly close to the city within walking distance. Overall, I would recommend this resort to family and friends and would love to return in the future!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Michigan
Age: 19-24
Travel: 1-2 trips/year

January 2, 2017
Beautiful experiences at Blue Bay!

It was a third visit to this resort. That speaks worlds for me. Have never returned anywhere this many times! So many good people work at blue bay grand Esmeralda! I know they are trained to be that way, but still they are amazing in their care of guests. We love the various restaurants, unfailingly serving nice offerings. What we call a cloud room is supposed to offer a Zen environment and sits in the center of three great restaurants. That place is among the amenities that draws us back. Nicely maintained gardens all around the resort. We love it there. Plan to go back some day soon!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indianapolis, IN
Age: Over 65
Travel: 3-6 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Premier Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Premier Ocean View
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $2 a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Garden View Room
  • Travel: May 1 - June 30, 2017
  • Book By: March 31, 2017
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5 days, 4 nights
Travel Dates 4/1 - 4/30
Starting at $619 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 1/16 - 3/31
Starting at $699 was $1099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
6 days, 5 nights
Travel Dates 5/1 - 8/15
Starting at $619 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
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All Mexico - Riviera Maya Resorts