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The stress starts to melt away the minute you enter Barcelo Palace Deluxe. Surrounded by colonial-style architecture and
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The stress starts to melt away the minute you enter Barcelo Palace Deluxe. Surrounded by colonial-style architecture and accented with lush tropical landscaping overlooking 1.2 mi of white sand, blue-green waters and a massive coral reef, Barcelo Maya Palace Deluxe offers a daily, all inclusive crash-course in the art of chillaxin'.
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"This was our third trip to Barcelo here in the Riviera Maya. We
brought with us six other people / two families. We all were very satisfied with everything. Nice trip." – BigR
52 out of 55 (95%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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May 7, 2012
Our best vacation yet!
This was our first vacation booked through Cheap Caribbean and we went to the Barcelo in the Maya Riviera. I had some personal email issues and had to contact Cheap Caribbean when I got locked out of my old account. It was completely no-hassle to get the help I needed and the itinerary resent. When booking we upgraded to the Maya Palace Deluxe for a family suite and it was outstanding! They stocked the mini-fridge with snacks and drinks twice a day, it was clean, more amenities than I imagined and very spacious.
The resort is gorgeous! Beaches are wonderful and the pools are amazing. As soon as the glasses were empty the waitress came around to bring us more drinks, always with a smile. We joked it was like Disneyland with workers everywhere, landscaping, cleaning, serving; as soon as something was needed, a worker was doing the job, always pleasant and smiling. We were very impressed!
As Cheap Caribbean guests we had our own travel agent on-site who arranged anything that we needed and if we had problems, would have been the one to make sure our needs were taken care of. We never had any issues at all. She did help us with arranging transportation and our excursions to Tulum and Xel-Ha. Another great thing about the Barcelo is that it's one of the farthest away from the airport in the Maya Riviera so we felt like we were in paradise! It was a short drive to Tulum and Xel-ha and we were the last ones picked up in the morning and first to be dropped on way 'home'.
The restaurants were fabulous; buffets for breakfast, lunch and dinner always had an abundance and big variety of great food. We had our favorites and tried many new things. Our favorite was made-to-order omelets and tacos. Also could get steaks, chicken and sea-food cooked to order, pasta stations and more desserts than we needed. We tried several of the reservation-only restaurants and got good seating times and excellent 4-course meals with fantastic service. The ocean views from the restaurants are incredible and our favorite meals were taken on the patios overlooking the beach.
We're still shaking our heads that we got everything included for the great prices we paid. We will definitely try another all-inclusive resort through Cheap Caribbean but are already planning/saving for a return trip to the Barcelo! We were beyond thrilled by the 3-4 minutes of heavy rain so we can utilize the sunshine protection plan and get a credit towards our next trip. Our only regret about this trip is that we didn't stay longer!!!!!!
From:Southern California Age:45-54 Travel:1-2 trips/year
April 24, 2012
You HAVE to go here!
My family and I traveled to the Palace from April 12th -19th. The resort is gorgeous; just like in the pictures. In fact, I just finished ordering a canvas for our home of a panoramic view my husband took while we were there. (See attached pictures.)
We traveled as a family of four; my husband and I, our 17-year old son and 13-year old niece. There was something for everyone; you could do nothing or everything, depending on your preference.
I made sure we brought about $100.00 in ones and tipped often for excellent service. The housekeeping was phenomenal and the staff was constantly cleaning.
The resort is huge! We stayed in the Michocoan middle building, as it was the only non-smoking building. The only problem with it is that there wasn't any view of the ocean, pool, etc. and it was probably a ten-minute walk to the pool, ocean, restaurants, etc. We as a family don't mind walking and in fact enjoyed it after all the rich food, but would have preferred a room with a view. This building would not be advisable for travelers with limited mobility.
In regards to the food, you will not be hungry. My husband and son can be particular eaters and there was always something they enjoyed. In fact, each restaurant would prepare my son's food plain without hesitation and it was excellent. The breakfast and lunch buffets had an outstanding selection of fresh fruits, vegetables, blended juices made to order, an egg/omlet station, Mexican fare, fish, pizza, burgers, nachos, ice cream, etc...
The afternoon we checked in, we went directly to the concierge to make our dinner reservations. We were dismayed to find out that we couldn't get a reservation that evening (it was 5:00) because reservations stopped at 4:00 so we ate at the buffet that evening which was fine as we were tired from traveling and it was very, very good. Unfortunately, out of the next six nights of our vacation, 4 of our dinner reservations were at 9:30 PM which really is a bit late for kids but we just tried to eat a late lunch and have snacks around 5:00 and that worked well. The other two nights we were able to reserve for 7:30 which was perfect.
Our favorite restaurants, to the delight and suprise of my husband and son, were the Brazilian and French restaurants. The food and service was superb; can't recommend them highly enough. We were disappointed with the seafood and Italian restaurants and didn't enjoy the Japanese restaurant in the Plaza at all. That was actually the lunch time grill buffet that they closed half of, hung a few Asian umbrellas from the celing, changed out tablecloths, piped in some music and called it a Japanese restaurant. That was a joke. We found out after making our reservations, from another guest, that there are actually TWO Japanese restaurants; the actual Japanese Tappanaki restaurant was in one of the other resorts. It would have been nice if the concierge had told us that, because we would have selected that one instead and I'm guessing that would have been a more enjoyable meal and experience. Also, don't waste your time at the steak house that had more seafood options than steak. In fact, no Porterhouse, no Rib-Eye; low-end steaks but if you wanted Rib-Eye, you could get one grilled to order at the buffet. Go figure?
Anpther issue we had was with the Concierge; the first woman we interacted with acted as though we were bothering her and in fact seemed quite annoyed that we wanted to make dinner reservations, which by the way is the ONLY way to get dinner reservations. A resort of that size should really have more than one Concierge on duty at a time. We needed the services of the Concierge three times during our visit and had to wait, in total, more than 2 hours.
The only other complaint we had, which we've had in other resorts, is the reserving of beach/pool lounge chairs that were often reserved by 7:00 AM, even though signs were posted that this was not allowed. People actually reserved them and didn't use them all day. What we ended up doing, if we couldn't get chairs, we took loungers that had pool towels on them but no personal items.
Other than that, take your family, stay at the Palace, bring plenty of sunscreen and ENJOY!
From:Tewksbury, MA Age:35-44 Travel:1-2 trips/year
April 3, 2012
Good Value and Beautiful
The beaches and pools are very nice and all inclusive is the way to go. You will grow a bit weary of the buffets, but they are ok and if you work you can find variety. We had no problem getting reservations for Caribe, Rodizo, and Braissere (spelling?) for dinner. We rented jet-ski, rode Segways, and ATVs on the property (all very fun), but did not leave for other tours offered through Mt. Olympus -- they were attractive, but we wanted to relax.
Rooms were nice, TV did not work - called and got no response, but I just read books instead....nice to be off of the "grid" a bit.
From:Bloomington, IL Age:35-44 Travel:3-6 trips/year
February 20, 2012
Beautiful Vacation Spot
Barcelo Maya Palace Deluxe is a wonderful place to visit. It was possible to go for long walks every day and spend time relaxing. They also offer a lot of activities like Spanish lessons, water aerobics, cooking lessons, etc. I found the other guests and staff to be really nice. Learn a little Spanish before you go - it makes it more fun. Spend time trying to get to know the people working there.
Ask questions. Share answers. Get advice.
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Ask a question about Barcelo Maya Palace Deluxe or help someone else answer theirs.
Can you answer these questions?
10 questions, 32 answers.
Does this hotel have any adjoining rooms?8 answers
1 year, 15 months ago
Family Vacationer
Yes, the Barcelo Maya Palace Deluxe does have some connecting rooms in the Standard or Deluxe category, but not in Premium. A request can be made at the time of booking for connecting rooms, but this will be confirmed based on availability at the time of check in.
KateCC
Yes
Flako
Yes
Emery
Yes.
WillyOne
not that I am ware of
tucker3
Yes it looked like the room was adjoining. There was a door, but we never opened it.
HollyS
We requested adjoining rooms, and were told they had none. Our rooms were side by side. I noticed several other families with multiple rooms that were not adjoining.
ScottM
Yes, they do have adjoining rooms.
aniak
Do any of the 4 Barcelo hotels in the complex have a party/buffet on the beach night?3 answers
10 months ago
Kika
Many resorts have parties/buffets on the beach for guests. These resorts do not list a weekly beach party, but they may do them for special occasions and for theme nights.
KristinCC
Didn't see anything like that offered, but it's a great idea. It seemed like the beach got pretty empty at night...everyone went inside for dinner at either the buffet or the restaurants and then nobody went outside again. Most of the entertainment was indoors at night, either eating and drinking at one of the many bars or enjoying the show or dancing. There were very few people outside in the pools or on the beach at night.
lovetoswim
Not sure. Phone them and you can find out
BlueFoot
I do not believe they do....We stayed for a week and there was none.
aniak
Evening entertainment8 answers
Is there family friendly entertainment after dinner?
9 months ago
Vjodoin
Yes the theater is amazing the whole family will love it its at 930 eveynight and is extremly entertaining every night the feature something different
jackson730
The resort does offer day and nighttime entertainment programs for of all ages.
MariaCC
There are shows every evening in the airconditioned theater. Everything from dance, singing, impersonators, circus and many others.
dolphingirls
You bet. Many activities and places for family and for kids.
BlueFoot
yes - but we only stayed a little while for the shows - we were tired from being busy all day and the shows wre not the greatest - some were bilingual but mostly in spanish - go figure we were in mexiico
fdoyle20
Yes, there is family friendly entertainment. They have an international dance and singing show almost every night at the resort. They were very good. Some of their outfits were very racy, but that is the traditional garb from thos nationalities they were representing.
astricne
The resort, as beautiful and perfect in every other aspect, does lack in this department. The mini disco is every other day at the theater and the rest, at the kiddie club, but the staff is not much into it and my daughter, who usually really wants to participate, opted out each time.
aniak
Barcelo Maya is very family friendly. I saw a kid-friendly movie being shown one night in the Colonial and on another night there was an activity for kids in the evening - they were dancing on stage and playing a game. Again I think that was in the Colonial, but it was easy to get there from the Palace.
SMpacificnw
what activities are there for teenagers?1 answer
Is the disco open to teenagers under 18? do they have an animation group that encourages teenagers to participate in group activities? Is there a club for teenagers?
7 months ago
edmund924
This resort does not appear to have a teen club. The resort does offer day and nighttime entertainment programs for of all ages in addition to many sports and other activities. According to one of our customers who stayed here, the theater is amazing and the whole family will love it as everynight is extremly entertaining and features something different.
MariaCC
We had 2 teens in our group that LOVED it. There are nightly activities for them and there is so much to do during the day they will not be bored at all! Just keep in mind drinking age is 18 so if your teen is not used to that then be sure to talk to them before...we saw LOTS of teens that had really had WAY too much to drink especially at the Jaguar Club!!
The Jaguar club is 18+ but the teen club is 13-17. Some of the things that our kids did at the club at night was retro night, kareoke night, ping pong party, there were tons of things, mexican cooking night, dance party, pj and "new movie" night, etc
Anonymous
Is there alot of rocks and coral in the ocean, the picture shows alot of large dark patches?4 answers
5 months ago
michele
According to several recent reviews on Trip Advisor, the beach is beautiful at Barcelo Maya Palace Deluxe.
MariaCC
Yes, the beach at the Palace is rather rocky, but very beautiful and if you are willing to walk for a few minutes, you can also enjoy the soft sand beach at the next resort. You get the best of both!
aniak
TONS!!! Bring water shoes!!! It makes it really nice to snorkle and see all the fish around them though. Just walk with caution.
Anonymous
There are alot of rocks but it's not terrible. They seem to be grouped together with plenty of nice sand between the groupings
Hort
is this atea safe? can we leave the resort and sight see safrly1 answer
2 months ago
onalaska, wi
The area is safe and many travelers choose to venture off-property to go shopping, eat, and see the local sights. As with anywhere, it is always wise to be aware of your surroundings and exercise caution at all times.
KristinCC
Do guests of the Barcelo Maya Palace Deluxe receive meal vouchers?2 answers
Hello,
I have heard that guests staying in Barcelo Maya Tropical and Barcelo Maya Caribe receive meal vouchers for the specialty restaurants. I was wondering if this is true for guests staying at the Maya Palace as well?
2 months ago
South Dakota
For guests staying at the Barcelo Maya Palace Deluxe for every night of your stay you are entitled to a dinner in one of the specialty restaurants, including the specialty restaurants of the four other hotels of the complex subject to availability. Kyoto Restaurant is NOT included.
MeganCC
No, the Maya Palace Deluxe is all-inclusive. We were given bracelets to wear that got us into everything. We ate at specialty restaurants all but one night, with ease.
travelmidwife
Can 5 adults be in room at the maya palace deluxe?2 answers
We are booked at the Palace deluxe, my 21 yr old daughter would like to go with us can we add her on and does it allow 5 adults in a room?
2 months ago
jackie
The Junior Suite Deluxe room category willl accomodate 5 adults in two double beds and a sofa bed. If you would like to add your daughter to the reservation you will need to call an agent in Existing Reservations who will price that change out for you.
ccsusan1
I think it would be allowed, but I wouldn't recommend. With the all inclusive pricing, I found little/no difference as our family of 5 just went and had 2 rooms (mom and twin 13 year old daughters in one room, dad (me) and 15 year old son in other room)
farndog
Can you wear shorts to any of the restaurants?1 answer
1 month ago
Ben
The a la carte restaurants have dress codes. Semi-formal (No Shorts, No Beachwear and No sandals)
KellyCC
Reservations for meals2 answers
I've heard it's hard to get into some of the specialty restaurants. when is the best time to make a reservation?
1 month ago
twiggy
Reservations can be made in the morning daily.
KellyCC
We went the first day and made reservations for each night of our trip. We were told that one of the restaurants only had a late slot but we asked for a different restaurant and got the time we wanted, did the other restaurant a different day. Another restaurant only opened later but we slept in that day, spent the day in the pool so had lunch at 3:00 and later dinner time was perfect!
travelmidwife
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Room Information
756 elegant Junior Suites including 12 corner suites and 2 master suites, all fitted out to a standard that's unbeatable in this category.
The newest member of the Barcelo complex, Barcelo Riviera Maya Palace offers lush accommodations, lots of restaurants and nightly entertainment and a magnificent 1.2 mi, white-sand beach.
What We'd Change
Without a door separating the shower from the dressing area in the suite, you may have to learn to share bathroom time wisely or risk getting wet.
Why You Should Go
As a guest you can indulge in nearly everything available at the Barcelo complex. This five-resort complex offers more fun than you can imagine.
Available Amenities
Activities/Tours Assistance
Car Rental Available
Banquet Facilities
Beach
Beach Bar
Volleyball
Business Center ($)
Cable/Satellite TV
Child Care/Babysitting Services ($)
Children's Activities
Children's Pool
Conference Facilities
Cribs Available on Request
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Scuba Certification ($)
Swim-Up Bar(s)
Internet Access ($)
Tennis Court(s)
Tropical Gardens
Scuba Diving ($)
Shuttle Service
Fishing
24 Hour All-Inclusive
Steam Room
Mini Golf
Basketball
Medical Services ($)
Disco
Scuba Lessons
Horseback Riding ($)
4 Bars/Lounges
Porter/Bellhop
Catering
ATM/Banking
10 Restaurants
Elevators
Teen Club
Barbecue Grills
Audio-Visual Equipment ($)
Fax Machine ($)
Spa ($)
Secretarial Services
Beach Towels
Catamarans
Parking ($)
Wedding Services $$ -- Pre-arrange directly with resort
Dry Cleaning Services ($)
24 Hour Room Service
Bell Staff Service
Business Services ($)
Pillow Menu
Honeymoon Packages $$ -- Pre-arrange directly with resort
Watersports Center
Sports Bar
Wireless Hi-Speed Internet Access ($)
Amenities Subject to Change, with or without notice
Tour Desk
Flat Screen Television
Fully Equipped Fitness Center with Cardio and Weight Machines
Complimentary Pool Towels
Beauty Salon ($)
Freshwater Swimming Pool(s)
Additional Fees for some amenities may be required
Lounge Chairs
Swim-Up Bar
Putt Putt Golf Course
Nearby Excursions & Attractions
Dive Shop Close by
Excursions to Mayan Ruins
Golf Nearby
Helicopter/Airplane Sightseeing Nearby
Hiking/Biking Trails Nearby
Jet Ski Rental Nearby
Marina Close by
Medical Facilities Nearby
Motor Boating Nearby
Nightclubs in Area
Parasailing Nearby
Restaurants/Bars Nearby
Sailing Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Water Skiing Nearby
Windsurfing Nearby
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Barcelo Maya Palace Deluxe
Chetumal, Km 266.3
+52 98 48 75 1500
Hotel Description
Barcelo Palace Deluxe: Redefining the Art of Relaxation
The stress starts to melt away the minute you enter Barcelo Palace Deluxe. Surrounded by colonial-style architecture and accented with lush tropical landscaping overlooking 1.2 mi of white sand, blue-green waters and a massive coral reef, Barcelo Maya Palace Deluxe offers a daily, all inclusive crash-course in the art of chillaxin'.
If you're the mingling sort, you and your crew can make your way to one of the sprawling pools at Barcelo Maya Palace Deluxe. Or, if the kids are along for the ride, warm up with a game on the giant chess set before you indulge in one of the two water parks within the resort grounds. Involve the family in one of the daily pool activities, relax in a Jacuzzi next to a natural rock waterfall, or just claim your half-submerged padded lounge chair poolside and unwind in style, drink in hand with the sun on your face. Opt for the beaches to try your hand at windsurfing or to snorkel near the reef and glimpse outrageous natural beauty.
If you and your sweetheart long to relax, but the kids are hoping to reenact a pirate flick, don't hesitate to send them to the Kid's Club at Barcelo Maya Palace Deluxe, where miniature Blackbeards compete in sandcastle building competitions, watch movies, take dance classes and more. If you want to sneak off for a quiet lunch for two, shoulder no guilt for the munchkins' grumbling bellies. The Kid's Club also sports its own child-sized buffet, where kids enjoy their favorites, from mini-burgers and chicken nuggets to spaghetti and other pint-sized treats.
Post-sundown, slip on your best duds and electric slide your way to Jaguar's Disco, or take a more casual approach to the evening by visiting Carey Lobby Bar, where there's no need to worry about "last call" since Carey's never closes. After you've enjoyed all you can possibly enjoy in a single day, head back to your luxurious Junior Deluxe Suite for sweet dreams; this all-suite resort has a whole lot more to offer tomorrow!
Other Details
Location
Located in Riviera Maya, this complex is 16 miles south of Playa del Carmen, 22 miles north of Tulum, 47 miles south of Cancun International Airport and 52 miles south of the city of Cancun.
Check-In / Check-Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
There is a five night minimum stay required from April 1-8, 2012.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.
Spring Break and Student/Youth Policy
Barcelo Maya Caribe & Beach will accept student/youth travelers for check-ins Mar 1, 2013-May 1 2013 provided the following conditions/restrictions are met: Student/youth are considered by the hotel as any person between 16 and 20 years of age and will be required to sign a responsibility letter agreeing to leave the hotel if they cause any disruption to fellow guests. Upon check-in, each student/youth will be required to leave a credit card, voucher or cash deposit of $200 per person. This policy is mandatory for each student/youth. In Mexico, 18 year olds are considered to be adults.
Minimum age requirement for hotel check-in is 18 years of age. Any hotel guests under the age of 18 will require chaperone(s). One chaperone is required per every 10 students/youths under 18 years of age. The minimum chaperone age is 25. The 18 year old in the room is responsible for the 17 and under youths in the room.
Please note that the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband is $250 to replace (no exceptions).
Barcelo Maya Beach Resort Complex
Through the Barcelo All-Inclusive Program, guests are entitled to use all of the facilities and services in the other four hotels.
All Inclusive
All-Inclusive Features:
Welcome cocktail upon arrival
Breakfast, lunch and dinner in all buffet restaurants in the complex
Dinner in all specialty restaurants within the complex*
Domestic beverages, non-alcoholic and alcoholic
Lunch and snacks in the restaurants by the pool
24-hour room service (small additional charge applies)
Snacks, meals and drinks available 24/7 in the Lobby Bar Carey at the Hotel Barcelo Maya Palace Deluxe
In-room coffee and tea
In-room digital safe
Mini bar stocked daily with domestic beverages (water, soft drinks and beer)
Complimentary use of air conditioned fitness center, sauna, Jacuzzi and Turkish bath
Day and night entertainment program for people of all ages
Free admission to the discotheque
Barcy Club Children's Club (ages 4 to 12)
(*) For every night of your stay you are entitled to a dinner in one of the specialty restaurants, including in the specialty restaurants of the four other hotels of the complex (subject to availability. Kyoto Restaurant is NOT included).
Dining
Name: International Buffet
Type: Casual
Hours: Daily 7am-10:30pm
Description: Buffet serving breakfast, lunch and dinner everyday. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Name: Rodizio
Type: Brazilian
Hours: Daily 6:30pm-10:30pm
Description: A very special restaurant that offers you a diverse selection of grilled meats in the typical Brazilian style. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: La Brasserie
Type: French
Hours: Daily 6:30pm-10:30pm
Description: Classic French food, from beef to fish and lobster. Especially good are the escargots and onion soup. The environment is formal and quiet with ocean views at the terrazzo. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Caribe
Type: Seafood
Hours: Daily 6:30pm-10:30pm
Description: Offers a wide variety of seafood and even chicken. There is also a salad bar perfect for garnishing each dish. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Marenostrum
Type: Mediterranean
Hours: Daily 6:30pm-10:30pm
Description: The Marenostrum, an elegant Mediterranean style restaurant, features an extensive array of exquisite fish and seafood specialties. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Kyoto
Type: Japanese
Hours: Daily 6:30pm-10:30pm
Description: Traditional Japanese makis and seafood with the option of teppanyaki dishes. Great dinner entertainment, too. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Capri
Type: Italian
Hours: Daily 6:30pm-10:30pm
Description: Italian pizzas and pastas are the main attraction in this restaurant, surrounded by wooden tables that transport you straight to Italy. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Santa Fe
Type: Steakhouse
Hours: Daily 6:30pm-10:30pm
Description: Come to Santa Fe for the finest hand-selected steaks and a varied menu sure to leave you satisfied. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: Don Quijote
Type: Spanish
Hours: Daily 6:30pm-10:30pm
Description: Varied and delicious dishes with authentic Spanish recipes that will delight you. The trained professionals here impress diners with an atmosphere reflecting the art of bullfighting alongside excellent cuisine. Located in Barcelo Maya Beach / Barcelo Maya Caribe. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Name: El Agave
Type: Mexican
Hours: Daily 6:30pm-10:30pm
Description: El Agave is a casual dining establishment where you can sample delicious Mexican entrees prepared with the finest ingredients. Located in Barcelo Maya Beach / Barcelo Maya Caribe. Hours subject to change.
Dress code: formal casual: no shorts, no beachwear and no sandals.
Reservation are required.
Bars
All Inclusive program includes top quality brands that you can order in all of the bars, which are never very far away, waiting to serve you, and quench your thirst with a refreshing drink. If you like pina coladas and strawberry daiquiris, be sure to order a Miami Vice.
Jaguar's Discotheque
Free entry and drinks included until 2am. Admission only for adults ages 18 and over. Daily 11pm-2am.
Carrey Lobby Bar
Open 24/7.
Coco Bar
Pool area bar serving drinks daily. Daily 10am-6pm.
El Cielo Bar
Pool area bar serving drinks daily. Daily 10am-6pm.
All hours subject to change.
Pools
The swimming pools are integrated into the complex as an extension of the sea, with a water surface of 3,500 sq m (11.483 sq ft).
Activities and games swimming pool has water jets, countercurrents, beaches and a luminous fountain.
There is a large swimming pool with a Jacuzzi and natural rock waterfall.
Guaranteed fun for kids, with a children's water park and Barcy Children's Club.
Adult swimming pool, separated from the most active areas for you to relax in a secluded and quiet part.
Beach
This hotel is designed to envelope you in tranquil beachfront elegance and it overlooks two kilometers of white sand beach with clear blue waters and a natural coral reef; the beach is one of Mexico's most beautiful and is a havenfor snorkeling, sailing and windsurfing.
Child Care
Barcy Club for children ages 4 to 12: a fun activity program with qualified staff to look after them. Parents enjoy the security and tranquility of knowing their children are in an environment in which they can have a great time!
The Children's Club activities are supervised and include the following: games with the animation team, walks on the beach, puzzles, crafts, contests, balloons, movies, beach volleyball, sand castles, soccer, board games, dance classes, a mini-disco and many more.
Water activities
Snorkeling (one hour per day of free equipment rental)
Kayaks
Windsurfing* (standard equipment)
Catamaran*
Water tricycles
Diving (one free lesson in the pool per stay)
Water aerobics in the pool
*Advance booking and minimum experience required.
Sports
Sports & Other Activities:
Tennis (9 courts with lighting on the complex, free racket and ball rental)
Basketball court and 2 multi-sports courts (located on the complex)
Beach volleyball
Table tennis
Darts and archery
Giant chess set
Pool tables
Spa Services
The Spa has the finest aromatherapy, reflexology, deep-tissue massage treatments,facials, steam-baths and showers for all.
Beauty Salon: Highly-skilled stylists at your disposal for all your beauty needs.
Services: Manicures, pedicures, hair waxing, hair cutting and styling and plaits.
Night Life
Variety shows every evening, family oriented, in a great air-conditioned theater with a bar and comfortable seating.
Jaguar's Discotheque
Free entry and drinks included until 2am. Admission only for adults ages 18 and over. VIP lounge area (charges apply). Club Premium guests have free access to VIP lounge.Open Daily 11pm-2am.
Wedding Services
Barcelo Maya Palace Deluxe offers wedding packages and services, as well as honeymoon and romantic break packages. There is a wedding planner at the hotel who will help you set up the wedding of your dreams, freeing you up from pre-wedding stress. Contact the hotel directly.
Exercise Facilities
The resort offers state-of-the-art exercise equipment, free weights and cardiovascular equipment, including walking machines, exercise bikes and steppers.Trainers are available for providing advice and assisting you in your exercise routine.Separate area for men and women with cloakrooms, equipped with steam-baths and high-quality amenities.
travelmidwife
