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With a tropical rainforest on three sides and more than 1.12 miles of private
white sand beach on the fourth side, the
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With a tropical rainforest on three sides and more than 1.12 miles of private
white sand beach on the fourth side, the all inclusive Barcelo Maya Colonial
and Tropical Beach offers you the opportunity to truly get away from it all.
The private shores of the resort's beach beckons sun lovers with enticing
complimentary loungers and towels. There are two free-form pools and each
features a shallow section where the munchkins can dive for buried treasure
while mom and pop kick back on sprawling sun decks, lounge chairs, hammocks, a
Jacuzzi and the ever-popular pool bars.
Less
"I would definitely recommend this hotel. The beach is perfect with lots of room, the pools are great." – B2Brandon2
265 out of 286 (93%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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May 18, 2013
Tropical paradise
Beautiful beach and pool. Pristine clean. You can walk from one end to the other on white sand. Snorkling by the Palace Hotel was lovely. The fish swim right up to you. Also at the water sports pier we swam with schools of fish. The rooms were nice with large bathrooms, nice tub-showers and plenty of towels. The food was very good. The buffet plentiful and air conditioned. We ate at 3 specialty restaurants; Italian, Japanese and seafood, all very good. Staff was very friendly. My only complaint was house keeping. On the last day they did not clean our room. I had to call several times when I returned from the beach at 4:00 pm. They finally came at 5:15 pm but did not leave any fresh soap, lotion, etc. I was hurried and late for my dinner reservation at 6:30 pm.
Overall enjoyed my experience at the Resort but, with so many options in Riviera Maya I would probably stay elsewhere the next time around. The rooms were just okay - only two outlets which made it inconvenience with 4 girls in the room. The beds were very uncomfortable - luckily alcohol is included which helped a lot before bed! The beaches and pools were great. The food was just okay - the buffets were not the best good I have ever had but the alternate restaurants were good. Service was hit or miss - never bad but sometimes it didn't WOW me.
Wow, what an excellent hotel. Our group consisted of my husband and myself, my Father from Germany and a female friend of his. I hate to say it, but none of us are easily impressed but this place was amazing. The grounds and common areas were so clean, a piece of trash would get cleaned up before it had the chance to hit the floor. The rooms were clean as well, the beds comfortable and the service downright fabulous. The food was ok, nicely presented in an appealing and appetizing manner, but the taste was just ok. The same goes for the restaurants that require reservations. The beach is beautiful, the pools immaculate and the hotel offers a variety of tours, of which we did two, one to Chichen Itza and the other to Xcaret. Both were great. We stayed at the Barcelo Tropical, but the lobby of the Colonial is right next door and only a few steps away is a cute little market with a variety of vendors. The night life is tame, but that is what we were looking for, just peace and relaxation and a beautiful scenery to enjoy and we certainly got more than we expected. My husband is already after me to book another stay in a few months. This place is a winner.
From:Colorado Springs, CO Age:45-54 Travel:1-2 trips/year
April 25, 2013
It's All Good
Just came back from a very beautiful, relaxing vacation at the Barcelo Maya Colonial resort. I'll keep this simple - if you're looking for a nice place to relax, soak up some sun, and enjoy some cold beverages in a stress free environment, this is the place for you.
Quick rundown...
-Resort was very well maintained... Clean, tropical, and pretty.
-Staff was very nice and courteous.
-Beach was ok - nice to look at, but very rocky under the water in some parts which made it tough to dip in. But that's what the pools were for, and there were plenty of them with more space than you'll ever need.
-Food was good - not out of this world, but definitely solid. Hibachi was randomly great, and a fun time. Mexican restaurant was great too.
-Rooms were big, simple, and clean. Beds weren't the most comfortable, but this isn't the Ritz Carlton... It was easy to get a good night's sleep after 10 hours in the sun.
I read questionable reviews on this place as well as good ones as I was debating whether or not to go initially. I think that the people who have complaints on this place are just complainers in general and will find something to moan about. There was absolutely nothing wrong with this place and I'd definitely recommend it.
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34 questions, 187 answers.
Are there any deals for Barcelo Maya Tropical, Hotel only?2 answers
We work for Delta Airlines, so can get cheap airfare. Do you offer any airline discounted rooms? We have a nephew who is getting married on April 7 and would like to go but can't afford anything too deluxe. If this resort is not available could you suggest others that are very close in distance to this hotel? Thanks for your help.
2 years, 27 months ago
Cleta
One of our reservations agents would be able to price this resort for you as a hotel only reservation. If you call our reservation center at 1-800-915-2322, we can price this resort and definitely give you some suggestions for other resorts in the area.
KateCC
The Barcelo resort consists of 3 subsets of hotels. The Tropical and Colonial are the mid-grade. Try the Beach and Caribe. It is the least deluxe of the 3 subsets and are on the same property with shuttles available or simply walk. You will not regret the Barcelo.
nokidsallowed
I recommend going anywhere else but there!
kirsten2011
Is there any umbrellas, palapas, canopies provided on the Beach.11 answers
I did not see any palapas on the pictures, only palm trees for shade. Do they Provide umbrellas. Can umbrellas be rented. Should we bring one with us.
2 years, 24 months ago
larisa
Yes, there are quite a few. NOTE- the pool umbrellas are NOT opaque. I burned under one the first day because I was too oblivious to notice. (I'd say they are half effective??)
LuckyMe
no umbrellas, you have to ask for someone to bring a lounge down to the beach no palm trees for shade
tomkathie
This is not a beach resort. It has a pool on the second floor that looks out on the ocean where the cruise ships dock. The closest beach is a $30/one-way cab ride. At the beach, they will charge you ~$10 for admission and $7 for a lawn chair. The beach has some palm trees and huts for shade as do the beaches, and some of the beaches have cabana's that are for rent.
moxymama
There are "grass umbrellas" for shade. They look like canopies or half huts that you can lounge under and put your drinks on. There are plenty of them on the beach always found a spot to lay under.
Mojojojo16
just palm trees, but lots of them. We saw plenty of open seating not taken yet in the shade of palm trees. Also- around the pools there are some nice semi-covered areas (some were still open, some had already filled up) that are great to get out of the sun.
turtleboy
I didn't see any umbrellas available. If you want one, I'd bring it. There was a lot of shade available on the beach and near the pools, though.
MNTraveler
I worried about that also, but the trees really offer plenty of protection. I don't think the umbrella would work since the sand is over coral and an umbrella might not anchor very well. Also, I don't think it would be easy to attach an umbrella to the chairs
neelique
No, only shade from palm trees. If you want an umbrella you should take your own (I do not think the lend or rent them at the hotel).
MaxCT
No unbrellas
MickeyC
The pictures are accurate! Palm trees only! There are some canopies that offer semi-shade by the pool. The beach was not busy when we were there in July 2011 so we easily found a palm tree for shade.
Ineedavacation
There are hammocks and chairs under lovely loosely canopied areas. There was plenty of chairs and always one or two under a palm tree or shaded area. You are going to LOVE this place!
Anonymous
What exactly does "Semi-Formal" mean at the restaurants at Barcelo Maya Colonial and Tropical Beach11 answers
Barcelo Maya Colonial and Tropical Beach
2 years, 24 months ago
Mickey
NIce shirt and jeans worked for us. I would wear at least tennis shoes. Girls can pretty much wear whatever and it was ok. Don't wear shorts or they won't seat you
Mojojojo16
Men have to wear pants
lyoliveira626
we saw anything from casual slacks and sun-dresses to some women very dressed up- night-clubish- you can tell some really look forward to looking nice for the evening, others just want to be casually but still not messy. all of the above will fit in perfectly.
turtleboy
Men need to wear pants (jeans are fine, but they need to be long pants) and women can pretty much wear whatever. I'd avoid shorts. We saw people be denied entry to restaurants if they weren't appropriately dressed (this only applied to men who came in shorts).
MNTraveler
Men have to wear slacks and polo type shirt with close toed shoes. Women a sundress or nice pants and a top. They just don't want you wearing beach attire.
amilia48
I think this is for man only. Long pants and closed shoes. I wore tennis shoes and it was OK.
MaxCT
We wore causal clothing. The main thing they don't want is shorts, bathing suits, flip flops etc.
BarceloFanTaylor
In general, women wore knee-length dresses, anything from cocktail dresses to sundresses, with dressy sandals or heels. Men wore long khakis and other "business-casual" pants with polo shirts or button-down cotton shirts. In general, think of what you might wear to dinner at the country club...nothing fancy, just something that looks decent and breathes well in the heat.
lovetoswim
GREAT QUESTION! Our teens were upset that we made them pack dress shirts, shoes and pants. They were even more displeased when they got there and saw Harley t-shirts, jeans and sandals. We saw SEVERAL guests wearing shorts and sandals--men and women-and were not denied access to the restaurants. I say wear whatever the heck you want and ignore the curt reservation lady who tells you how "extremely" important it is that you abide by the dress code!!!
Ineedavacation
It means long pants and closed toe shoes for men, and business casual to semi formal dresses for women. The restaurants are terrific and even though the food is great, the ambiance is about the culture represents and not how your are dressed. Kyoto's sushi is wonderful, by the way! Enjoy!
Anonymous
no shorts or flipflops for men. It should read 'men in trousers and shirt(not tee shirt), Ladies in dress or dressy pant suit
Rascal
Does this hotel have Wifi?11 answers
1 year, 24 months ago
GCIP
yes free wifi
mnben
There is an internet room in the main lobby, which costs 20 pesos, or $2 for 15 minutes of use. We were unable to gain internet access in any other area of the hotel.
Getmetothebeach71
yes. Free Wi Fi
Cincinnati
Yes, it does have Wifi.
MNTraveler
I think they do around the lobby...but they have an internet area and you can use the computers (for a fee)
neelique
wiFi is $12 a day!
blooms
Yes but they charge you $12 a day or $3 for 15 minutes or 5 for 30 minutes.
beto
Bring your pc and wireless toys! Wifi surrounds the rooms and the complex!! Sit by the pool and check your email or walk a few more feet to the private beach and work on your pc! (the water is so beautiful I couldn't imagine doing work on the beach!!)
Travela
Yes! for a fee! One quote was $12 per day and another quote was $15/day. I had trouble accessing my voicemail down there so I recommend checking on this prior to your departure.
Ineedavacation
Yes, at a cost of just over 12 dollars a day.
Anonymous
we upgraded our room to club level and had free WIFI in the room, the lobby and the business center - best of all -- it worked!!!!
THM33
Is the beach rocky or sandy?12 answers
The reviews on this property say that the beach is both rocky and sandy. A few said to bring water shoes.
1 year, 24 months ago
GCIP
It was sandy, with few rocks. Hardly any shells or sharp objects. The sectioned off area for swimming was raked of shells, so its pure soft sand underneath. It is darkish/brown sand though, not white sand.
Recluse
The beach is all broken corals and shells so bring water shoes but its great snorkeling not recomended for swimming. Rent a car and drive the 10 min to laquillo beach its 5dollars and is perfectly sandy with coconut palms.
mnben
yes to both- there are large sections you can easily walk out in very nice white sand. But there are side areas, and little dips here and there, that can stub a toe or more. You can easily not use water shoes if you're careful, or use fiip flops/water shoes if you know you'll be exploring a bit more- on the sides of the beaches there are whole areas of rock/coral. In the section further to the north, there are some spots that the rock comes right up to the beach, but is sort of hidden by the sandy waves- just be aware and observant and you should be fine.
turtleboy
Sandy. There is seaweed but if that bothers you, step over it. Water shoes are unnecessary.
wzrfan
It is both. There were parts where we were very comfortable walking barefoot, and parts where we were more careful because there are some rockier areas. Not large rocks, just not soft sand.
MNTraveler
The Caribe has a sandy beach, not too deep...with some coral further out. I wore my water shoes and it was a good idea
neelique
The beach is huge. Close to the Barcelo Palace the beach is rocky with lots of corals. Perfect for snorkelling (lots of sea turtles and a nice variety of fish). Close to the Barcelo Caribbean the beach is perfect sand. In between you have a bit of both.
I do not think you need water shoes.
MaxCT
White sand. I do recommend water shoe because there is a lot of coral in the surf. There are rocks in the surf area but not the beach.
BarceloFanTaylor
There are areas that are sandy but I would advise you to bring and use water shoes...some of the rocky areas you can see but some you cannot
MickeyC
The beach is a combination of rocks and sand on the tropical and colonial sides. However, if you walk on the opposite side of the kayak storage, the beach is sandy and the water is clear. I was all over the beach and never wore shoes the whole time, even on the worst sides.
originaldaddy
Radisson Lucaya in Freeport, Grand Bahamas has soft sand that is free of rocks!! I walked the beach every day during my stay and never got surprised by crunchy stuff.
Bring your water shoes and you can walk as long as you want around the beach and through the beautiful Radisson property!
Travela
Both are true. The Barcelo is a huge hotel that spreads across a huge beach, so some parts are rocky and some are sandy. We found the rocky parts in front of the Beach Hotel and more sandy parts in front of the Tropical Hotel, but it doesn't matter where you stay since everything is interconnected and you can walk to a better section of beach if you prefer. On the whole, the beach and ocean were fabulous and we never wore water shoes. The rocky parts make for great snorkeling since all the fish gather there. Watch out in the sandy shallow parts, giant stingrays like to hang out there.
lovetoswim
Safety?11 answers
Is it a safe place to go for a family vacation?
1 year, 23 months ago
Tim
for us, absolutely yes. book their own shuttle from the airport, and from start to finish you're taken care of. no sense of safety issues. All the stuff you hear about is in other parts of the country. Yea, some of the side streets you see on the highway are a sad sight to see, of the living conditions, but no dangers involved from what we've experienced on our 5 trips to the area. And lots of kids at sections of this resort-
turtleboy
I have traveled many places and curaçao is by far the safest place I have ever been!!
Romansrock
Yes. Resort had kids activities. Sand for kids to play, need water shoes for ocean. Snorkeling great. 2 pools if you don't like salt water.
Cincinnati
Yes, absolutely! there were a TON of kids there and I felt safe in teh resort and in the van going to/from Cancun airport during the transfer
wzrfan
As long as you dont leave the accommodations, yes.
MARCELA
Definitely. We were just there at the end of May, 2011 and it is completely safe. Lots of families.
MNTraveler
Yes..no one comes on the property to sell things on the beach, did not see any unusual people on the premises..it's a little out of the mainstream, not much else around..I think a family would love it
neelique
It is very safe. I went twice to this resort. First time as a couple, second with our 9 month son.
Very safe and comfortable. You can book excursions at the hotel (lots of agencies on site) and maybe go to nearby cities by taxi (you can also ask about the hotel transfer to Playa del Carmen).
You can also stay a whole week in the hotel and never get bored.
MaxCT
Yes, yes, yes. We were treated like royality. I felt extremely safe. We took 5 excursions and there were no problems. We took our 3 kids. I did not worry about our kids running around the resort without us.
BarceloFanTaylor
Absolutely! I saw no reason for anyone to be afraid to go here.
MickeyC
Yes. We recently stayed there with 4 kids and it is ideal for families.
jotti
What kind of excursions are there and how much do they cost?11 answers
1 year, 23 months ago
capt_awesome
excursion to visit ruins, snorkel trips,water park, swiim with dolphins
all seemed expensive..over $100 per person for some..but i heard they were alot of fun except visiting the ruins was very hot
neelique
There is a variety of tours and excursions available at the time of booking. These tours and more will be available upon arrival. We have a discount on select tours if you book prior to arrival. Please call our office if you have more specific questions about the pricing.
KellyCC
My family went on the excursion to Xplor.....Zip lines, underwater rivers, ATV trail....Cost was about $130 per adult, $65 per child. This include transportation to and from resort, a great buffet at Xplor, all soft drinks, and all activites
MickeyC
The excursions are kind of expensive in my budget but their great they start around $99 all the way to 149 if you book on the hotel but if you go directly you will save some money for sure .
good luck! have a nice trip
beto
Chichen Itza (Mayan pyramids) is a must do. It cost my group of 7 approximately $600. It was an 11 hour trip (about 2 hours on the road each way, a lunch buffet, trip to the site and cenote swimming after). Worth it.
Numerous other snorkeling and adventure park excursions are available as well.
We took cabs to Playa Del Carmen one evening, browsed the shops and ate dinner (La Parilla -- very good). Recommend this trip. Taxi was $23 each way.
ScottM
There is a huge book full of excursions offered by Olympus. There is a host at the hotel there to answer all your questions. The Mayan ruins excursions are $70-$120 roughly. Ziplining and snorkeling is about the same. The night trip 6-9pm to Playa del Carmen is $15 per person and only offered 3 nights/wk.
Ineedavacation
SO MANY! We went on one with ALLTOURNATIVE, booked through the agents at the hotel. Our agency, which picked us up from the airport, was Olympia (orange shirts). They were great. We went on a trip to Coba and scaled the pyramid, visited a Mayan Village, rapelled down a cenote, zip lined over a lake with a visible crocodile, and canoed in a jungle lake. The lunch was authentic Mayan and delicious. There is also a trip to Rio Secreto, which is swimming, etc. in underground cenote/caverns. So cool! Enjoy!
Anonymous
We did one tour which included rapelling, ziplining, a tour of the Mayan ruins, snorkeling in freshwater caves, all for a very reasonable price considering it was like 8 hours of activity.
Other things, like swimming with Dolphins, sounded cool but was for the price per hour less desirable. Still, it seemed fun.
There's also stuff like a drinking/clubbing package for local nightlife. Can't remember anything else off the top of my head.
WasThatATrident
The excursions are a little pricey (about $100 per person) but we felt they were worth it. We did an incredible adventure day: visiting the Mayan Ruins in Tulum and then heading to the Jungle Maya Expedition where we rapeled into an underground cave, ziplined, etc. On another day we went to Xelha, where we snorkeled with tons of beautiful fish, did more ziplineing and so much more! Both trips included our transportation, food and all of our drinks. Our teenagers loved these excursions too!
GimmeSomeSun
The vary from Lobster dinner, chichen itza, 4 wheeler tours, ziplines, deep sea fishing, swimming with dolphins. Prices range from 50 - 300 depending on length of tour and how many people. You can barter with them a little.
MichGal
we did the Coba encounter it was $118.00 us dollars per person we rep ailed,ziplined,climbed the largest ruin,swam in a cenote and had a lunch prepared by some very nice lady's in a very remote Mayan village it was worth it!!!
rivieraredneck
What room options do we have with booking through your site?8 answers
I'm coming on my honeymoon and would prefer a room with an ocean view. Can that be guaranteed by booking with you all?
1 year, 22 months ago
holly11027
When you book your trip, please discuss your needs. There were many couples honeymooning and others of us that wanted to see the ocean view too! Plan ahead and be specific with your CheapCaribbean agent.
Travela
NOT SURE IF THEY WILL GARUNTEE IT BUT WE WRE SUPOSE TO HAVE A TROPICAL VIEW BUT WHEN WE GOT THERE WE TOLD THEM IT WAS OUR HONEYMOON AND THEY CHANGED IT WITH NO PROBLEM.
FABULOUS
We stayed in Hotel Conrad Condada, in San Juan. Booking with CheapCarribean.com gave us a free upgrade to a Ocean View room. However, since we were there over the 4th of July weekend, we had 3 rooms, one on the 2nd floor, one on the 4th and the 3rd in the tower across the hotel. BUT the staff are very accommodating and as if you require just one room, you are almost sure to get a ocean view room which was glorious, the water was so close one felt one was on a ship.
Nandhini
Cheap Caribbean carries the Deluxe room at the Barcelo Maya Colonial and Tropical. You can certainly make a special request for an oceanview room, however we cannot guarantee ocean view.
MeganCC
I found that there are no guarantees. If you are going on your honeymoon, cheap caribbean can request upgrades for the same price. If there is availability, they will upgrade you. Also, if it is your honeymoon, take a copy of your marriage certificate, you may need it. We did.
Anonymous
There are premium rooms (club level) available. Call ahead and ask if they are fully booked during your stay, We upgraded once we got there. There is not much of an ocean view becasue of the lush green plants- but beautiful anyhow. Get a second floor room - clear balconies will give you better views.
THM33
There are NO ocean-view rooms. We couldn't even hear the ocean from our room. Might as well have been in Iowa.
Mommachar
not many ocean views available cost plenty extra and C.C.com cannot guarantee anything
DonPLon
all the rooms are nice spend your extra money on more days at the Barcelo !!!
rivieraredneck
What age is required to use the fitness room, specifically all of the weights?3 answers
1 year, 22 months ago
Nick
The sign posted said 16. However, my two 15 year old sons regularly worked out on the equipment, including the weights.
ScottM
People of all ages worked out. So long as you weren't "playing" I imagine it was okay to be in the fitness area.
Beachfreak
Not sure that there is an age limit.
SOMETHING VERY IMPORTANT YOU SHOULD KNOW:
The weights and most machines are located outside (no AC). The cardio machines are enclosed in an adjacent windowed area ( with AC)
yeahright
why would you want to be inside? jog on the beach, lift a cold one.
bahamamamanj
What if we want to stay 8 nights instead of four? is the price just doubled or is it less?4 answers
1 year, 22 months ago
Brenda
Probably not since your air fare is a set rate, but also ask the resort if they have any specials like pay for 5 nights and get 2 free. it never hurts to ask
BlueWaters1
you can choose as many nights as you want thru Cheap Caribbean. when you enter the extra nights, the price is recalculated. No its not double because the flight is included.
Rascal
Less than double.
Simplefact
Nothing is set in stone Haggle Haggle Haggle I stayed 8 nights got a good deal
DonPLon
is kosher food available?5 answers
1 year, 21 months ago
dori
Normally, resorts do not offer kosher food as an option. While it can be requested we are unable to guarantee any resort would be able to honor this special request. It would be best to check directly with the resort prior to confirming a reservation to ensure they would be able to accommodate your needs.
MariaCC
I did not see any food identified as Kosher... but there is a wide variety of foods like fish, cheeses, fruit, smoothies, eggs, yogurt and desserts. The normal type of Vegan foods are available.
Beachfreak
Don't know, i'm not into kosher food, sorry.
grandmaof2
do not know details but probably yes
toly
I dont know what this is, but yes probably...They had about everything imaginable
richyds
No, but my gf keeps kosher and she did find plenty of options at the restaurants and buffet, like fish and dairy. There is no kosher area though
Benaor
I didn't see any signs indicating "kosher" food
ssm347
Is it good for a single parent with 6yo kid?11 answers
I want to go here with a 6 yo son in November-December. Any advice?
1 year, 21 months ago
Ivan
It is great for kids! The water park with slides is awesome! It is only as high as to just to your knee in the deepest area.It is separated from the main pool but close.The main pool is 4 feet all through so keep that in mine if your child is not a swimmer for that area. Otherwise, a huge roomy pool. Plenty to eat. Refrigerators are stocked in the rooms with water and soda and beer but you can also get these at one of the 2 bars at the pool area. There are shaded cabanas so we just went out before breakfast and put our towels on the lounge chairs so we would have some close to the kid area. Just be careful because other than the pool area, everywhere else is tiled and can be slippery when wet so make sure you and your child have slip proof shoes on when going back to the room. Everyone is very helpful at the front desk if you have any problems and just ask for a closer room to the pool/beach area when you check in because this is a large resort and you will be doing some walking but it is not too bad. Enjoy!
summerbee
yes-great kiddie pool and activities. Lots of kids to make friends and play with!
Beachygirly
I felt it was a very safe resort and very family/kid friendly. You two will have a blast at this resort. The kid program seemed to be well staffed with very friendly and efficient young adults and the kids I observed were happy!!!!
dreamgirl
This would be a great place for a single parent with a kid - because you literally do not need to leave the resort. Huge pools, beach & small "waterpark."
TwinkieTravels
This resort Is very child friendly.. I was there from aug. 3- aug. 8th and there were lots of people with children. They also have a seperate water playground for the kids as well and free buffet all day and night. The kids actually can swim right up to the pool bars and order there own water/ soda/ juice as well. I would say that you def need a heavy sun screen and posibly a floating device if child is not a good swimmer.. but they have daily activities for the kids as well. It is very hot there but during that time of year should be very pleasnt and not too overwhelming! Good luck It was an amazing time!
jael1723
Yes...lots to do for mom and kid!!!
melissa2is
Yes, there is the perfect size water park for a 6 year old. The buffets have "kids corner" with all their favorites - pizza, chicken nuggets, and more.
MichGal
yes there were playgrounds, water parks, the Barcelo kid club etc,there was plenty of children on our stay (from toddlers to teenagers) and i didn't see any sad faces
rivieraredneck
We just got back from this resort. They had an excellent water park for the kids (actually, there are two kid's water parks) and an active "day program" that kids could attend. The 18 hole mini-golf course was entertaining for kids and adults alike.
The youngest person in our party was 22, so I can only tell you what I observed . . .
Northland
Yes, there would be plenty for you to do together and you could take advantage of the kids club, too.
BigCountry
This resort is very kid friendly in my opinion. On our last visit a few weeks ago, there were many families with kids of all ages. They have a very nice pool area for the kids as well as many early shows in the theatres that are for the kids.
with a reef out front, the waves from the ocean are also usually calm enough to be safe with children and there are lots of fish close to shore where they can be seen without snorkels.
Hope this helps.
brucem
What are the operating hours for the buffets and bars?3 answers
1 year, 14 months ago
Austin, TX
Upon reviewing the resort's website, the operating hours for Marenostrum, Kyoto, Capri, Santa Fé, Don Quijote and El Agave are 6:30 pm – 10:30 pm. The bar and disco are open until 2:00 am. Please keep in mind that the operating hours could be subject to change.
MariaCC
Some buffets stopped at 10 and some were done by midnight. The bar stayed open until either 11 or 12.
chocolateangel
The main dining buffet stays open until 10 pm and is loaded with a variety of delicious food! You can also choose to make reservations at one of their 4 restaurants, but we still preferred the buffet.
The buffet is also open for breakfast and lunch. There are also 2 poolside smaller buffets that are open every afternoon for lunch with a great variety of food options.
AnesthesiaRN
Does no sandals in the reservation restaurants mean no "wedge heel sandals" or just no flip flops?8 answers
I have never been to an all inclusive resort and I'm not sure what defines the formal/casual attire.
1 year, 14 months ago
Nebraska
Wedge heel sandals are ok but they do not want flip flops.
DanielleCC
It means no flip flops. New clean wedge sandels with nice toe nails and a big smile will get you in everyehere. enjoy!
merlinman
Pertains to men only, men must wear closed toe shoes, long trousers, and a button down shirt. Actually, fairly relaxed.
Teri42359
No flip flops
chocolateangel
It just means no flip flops
CNS92
My experience last week was that this rule is really for the men and not the women.
anewleaf
It means no flip flops...girls get away w/ alot more than guys. when they say long pants for guys, they mean it. They made one of the guys in our group go back and get pants.
DaniG6
We just got back. I asked the same question about the shoes. The concierge told us he closed shoe requirement is for men only. For women, any shoes is fine, they don't want beach shoes (flip flops). We saw a variety from jeans to fancy dresses for dinner. Again, I think they mainly want to keep people from wearing swim attire into the restaurants.
Aggie87
leisure5 answers
we are thinking of going to barcelo maya colonial in august . how is the weather. and how are the beaches. and restaurtants.
1 year, 14 months ago
mommylauren
Hurricane season is officially from June to October, though the end of the season sees the most hurricane activity. In August, the average low is 77 and average high is 90. The resort includes buffet and specialty restaurants to choose and has 2 kilometers of private beach running alongside the glassy, turquoise waters of the Caribbean.
MariaCC
June days last week were 90+degrees-- this was eased by a nice breeze coming in off the ocean. Colonial and Tropical side of the resort also offers air conditioned buffet and restaurant areas.
anewleaf
We stayed at the Tropical and loved it. The Tropical was centrally located on the Barcelo property. The Colonial was farther away from the main pools and activities. The Colonial had their own pools but if I remember correctly not as close to the beach as the Tropical. The main restaurants were located on the Tropical side.
nana50
The beaches and pools were beautiful. The weather was also very nice but, 4 out of the 8 days we spent there it did rain but, not for very long. The resort is very clean, which is a plus but the food wasn't that great. The speciality restaraunts were good but, it was very difficult to get a reservation because people book ahead of time. The food at the buffets weren't very good. I found the food to usually be cold.
Anonymous
This was by far one of the most prettiest resorts that I have been to. I was very impressed with the lush tropical grounds, pools and the beach. The water is crystal blue overlooking a coral reef and you can snorkel right off the beach and see beautiful fish and sea turtles! The water was very warm and calm, except for a thunder storm one day while we were there. I highly recommend the resort and will definitely return!
AnesthesiaRN
what is the difference between the tropical and colonial??7 answers
11 months ago
shelia
This hotel is two resorts in one and is strategically located in the center of the Barceló Maya Beach resort complex. Guests have the opportunity to stay at Barceló Maya Tropical & Colonial while enjoying the services and amenities at the two neighboring Barceló hotels, Maya Beach and Caribe.
MeganCC
Tropical is a considered a "higher/nicer" hotel. For example, the breakfast/dinner buffet area is air conditioned as opposed to the one at the colonial. Not to mention, you can go to any of the other hotels considered "below" you but you can never go up. Tropical is the 2nd highest. The Palace is the highest.
DaniG6
they are side by side and share most amenadies ,a minutes walk between
dave2716
Nothing really, they just have 4 hotels together and you can go to either for dinner or lunch.
Ecivick21
Let me start by saying the Barcelo property has 4 options to stay at.
1. The Palace - higher price, only palace guests can visit this area.
2. Tropical - located closest to the palace. Great location.
3. Colonial - located next to the Tropical. Further away from the main activities, theater, and main restaurants.
4. Maya Caribe - located on the other side of the Colonial. Did not visit.
My recommendation the Palace or Tropical.
nana50
We stayed in colonial. I went into both and asked which was better without telling them which one I was in and both told us Colonial was better. Our reservations said Tropical but when we got there we were put in Colonial. You can eat in either one's buffet and see entertainment in either's theatre.
Jessiesgirl
There is no difference, they are mirror images of each other with the main portion of the resort between them in the center.
They are equally beautiful and decorated, each has its own main lobby and pools and direct access to the beach.
AnesthesiaRN
Is it better to purchase transfers to and from the resort or get a cab. We have 4 people in our group6 answers
11 months ago
Tucson
It would be best to purchase round trip transfer before hand so you have the service set up. Cabs can charge any amount they wish and you may need to haggle with them on price. By purchasing the transfer you have no worries about pricing when you get there or trying to find transportation.
DanielleCC
Get the transfer. Not only will you not have to negotiate the price for a cab, but all 4 of you can ride together in the transfer shuttle, potentially limiting the stops made at other resorts and prolonging the amount of time it takes to get to your resort. Not to mention, let's face it...Mexico isn't the safest right now and it's better to be safe than sorry.
DaniG6
Purchase the transfer. You get to and from the resort faster and dont make stops to drop off/pick up others. worth it.
wolfpacker
you can get private van service for up to five for $100 the barcelo is 1 hour from cancun airport
dave2716
We used Olympus Tours they were great to get to the resort and to the airport. Took a cab to go into Playa, they are crazy drivers but we made it safe and sound.
Ecivick21
We purchased our transfers when we booked the travel reservations thru cheap carribean. This worked well for us - a party of 5. Olympus was the companies name and we shared a van with 1 other couple.
nana50
Singles3 answers
I am a recent widower. Would like to have some relaxation. Do I have to pay for two people if I travel alone?
11 months ago
Antiqlover
Most resorts do not have a two people minimum requirement and offer single supplement rates for those traveling alone.
MariaCC
I don't know the answer but I do know that the resort seemed filled with families and couples, no singles really to even talk with.
Jessiesgirl
Yes, unfortunately you do. This happened to a few of my guests. We traveled as group there for my 40th birthday. The ones who were not paired with others in a room had to pay the full price for double occupancy. But it is certainly worth going! It is a beautiful place!
AnesthesiaRN
Does the resort provide roundtrip transfers from the airport for guests?5 answers
10 months ago
Janet
Roundtrip transportation services are not provided by the hotel as part of their all inclusive package, however CheapCaribbean.com does contract with an outside vendor to offer these services at an additional charge. This optional addition may be purchased during the booking process, or we may be contacted for assistance at 1800-915-2322.
MellissaCC
No, but you have have CheapCaribbean set it up for you we used Olympus Tours and they are great.
Ecivick21
no-we bought it through Cheapcarribean.com
oliver
yes but we inquired at the hotel and it was more expensive than booking through Cheap Carribean. it would have been $200 for our fam of 4 but through cheap Carribean we pd $160
comtnhkr
We have arranged airport transfers every time we visit through Cheap Caribbean's transport provider: Olympus travel. Very dependable and reasonable.
ChuckieZ
Are Barcelo Maya Palace and Barcelo Tropical adjacent to eachother...7 answers
can you easily walk to Tropical if staying at the Palace? We are taking a group of my husband's work employees, but also want to take our family (kids and grandparents to watch them.) Thinking about having our family stay at the Palace and the couples stay at Tropical? Would that work?
8 months ago
Missouri
The two resorts sit on the same come complex and share all of the same amenities, such as the pools and restaurants. The difference between the two would be that the Barcelo Maya Palace has the lusher, newer room accomodations.
KateHCC
The Palace and Tropical are close but not adjacent. Yes, you can walk or you can take a trolley. They are the closest two portions of the resort. From what I heard, Palace is not much better than Tropical and the beach at Tropical is better than that at Palace but Caribe and Beach sections beat Tropical on that.
PavelC
Not a real easy walk but there is a bus that runs throughout the resort every 20 minutes or so. They are adjacent however.
Michael437
Yes - all 5 hotels are adjacent to each other and you can easily walk - either on beach or on the paths connecting the hotels.
blue10024
Right next door-no problem. there is a walkway that connects the two facilities.
oliver
There is a resort bus out front of each lobby that take you to the other resorts. They come every 10 minutes.
caligirl183
The Palace is within view from the Tropical, but more than comfortable walking distance. However, the hotel has a free shuttle that runs between all of the buildings. With that service it would probably be possible.
Brrrrrie
How is the night life?5 answers
8 months ago
NY
In addition to the nightly entertinment at the theater, you can also find after-hours entertainment at Jaguar's Discotheque. There is a cover charge and the club is open from 10 PM until 2 AM.
KateHCC
Great
Dickster
Walk. Then Lousy Show. Then walk the long way back.
WalkaMile
I heard from some of the staff that you have to go to the city of Playa Del Carmen for the best night life. This is about 15 miles from the resort. The have this thing called Coco Bongo. It's supposedly pretty popular. Otherwise at the resort there is the Discotheque. When we were there it wasn't very happening, but we didn't go on a Friday or Sat night. Who knows if it's better then. Overall there aren't too many people who go to the Disco.
shawnaks5
Non-Existent. Go to Cancun for that.
KaviSri
Snorkeling2 answers
My family and I stayed at Barcelo in June of 2012. We had a day and a half of great snorkeling, the rest of the time the water was to rough to see anything. I know we can't predict the weather, but we are looking at going back the end of April or beginning of May does anyone know if the water is calmer that time of year? Another couple told us they go every November and the water is smooth as glass, that's what we would like to have in April/ May.
8 months ago
swin92
Water conditions vary greatly depending on the current weather conditions, tides, etc. Unfortunately, there is no true way to predict what the water conditions will be during a given time.
KristinCC
Been in the area for the last 6 years at various times. Got 1 good year and it was the best in 9/2011.
WalkaMile
marina5 answers
is the marina at puerto aventura nearby?
8 months ago
USA
The resort is located on the Mayan Riviera, 15 miles south of Playa del Carmen, 40 miles south of Cancun Airport and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha. Puerto Aventuras is in the heart of the Riviera Maya and is located one hour south of Cancun. The city of Playa del Carmen is about 20 minutes and Tulum is less than half an hour.
MariaCC
About $13 cab fare away- 10 minutes. $10 cab fare back. Same time. I think someone at C Resort pockets the difference. Same $3 difference to Playa Del Carme and the X Paarks
WalkaMile
It is the property next door but you cannot access it from the beach side you must go out to the main road
KJRay
yes less than 15 minutes away.
We swam with the dolphins here. It is a cute little town
comtnhkr
yes, only a few kilometers
ChuckieZ
Are babies under 2 free?2 answers
We have a toddler that is 15 months old. Do we have to pay for his stay?
6 months ago
NYC
Children do stay and eat free, however they do still have to pay the per night tax at the resort which can vary depending on your dates of stay.
KateHCC
No, Only airline tax.
KaviSri
Size of room2 answers
We are scheduled for a "deluxe room" at Barcelona maya colonial & tropical beach. How large is the room? Is there a foldout couch in addition to the beds? We are in a multi room family reunion Christmas week, is it possible to get a second room and what cost is that per night?
6 months ago
Anne
We sell the "Superior Room" This room does not have a sofa bed. Roll away beds are available but upon request.
At this moment we have this room type available but this is subject to change at any time. This is the most heavily travelled week of the year.
KellyCC
The room is about 10' x 20' and though there is a couch, it does not fold out, but it is more like a day bed, so someone could comfotably sleep on it. I know that Christmas time is high season so the rates are higher, but you would have to check with the hotel for specific prices. Hope this helps... and if you have any other questions, feel free to ask :)
TCATES
Satellite TV2 answers
The list of amenities doesn't include Satellite TV. Does the resort have satellite TV?
4 months ago
Mykidsmom
Yes, all rooms have satellite TV.
KellyCC
No, the TV options are not very good in the room but you really don't spend much time in the room.
travelers2012
If we wanted to book 2 rooms would there be any savings?1 answer
4 months ago
dee
Group rates generally apply to reservations with 10 rooms or more and must be booked with the hotel direclty.
KellyCC
Is there a shuttle service2 answers
Is there a shuttle service that runs to the airport in Cancun from Barcelo maya tropical and colonial in riviera maya? If so what are the times they run?
4 months ago
dgr8chodzilla
The resort does not provide a free shuttle from the airport. You will be prompted to add transfers with Olympus tours in the booking process for an additional charge if you would like them. Taxis are available however they may not be metered and can lead to confusion.
KellyCC
No shuttle service. I contacted the RIU and they recommended getting a bus or hiring a shuttle and sent me information about the shuttle. I contacted VIAJES EL SABALO/Sightseeing tours & Airport Transfers/HOSPITALITY DESK AT HOTEL RIU via e-mail at luzmoraviajeselsabalo@hotmail.com and they set everything up for about $25 per person round trip. I would strongly recommend this company. They met us at the airport and took care of everything.
AndyK
You can purchase Shuttle service from airport to resort through Cheap Caribbean. Very well organized and smooth
chevychasemom1
how are the buffets?5 answers
3 months ago
emmett
There is a wide variety of foods to fit most appetites. The opinion of the buffet is based on each persons tastes.
KristenCC
The buffets provide a lot of options to choose from and the food is pretty good. The best food is in the sit down restaurants at dinner time.
travelers2012
The buffet has lots of options. We totally loved the breakfast buffet but lunch and dinner were okay. The breakfast buffet includes made to order omelettes, pastries and all of the foods you would expect to see at breakfast. The fresh fruit at all buffets was great! Lunch and dinner were good, but not great. Again, lots of options, but nothing impressive. The staff seats you at your table and serve you coffee, juice,water, alcoholic beverages. The tables are nice with table cloths at the two main buffets. The beach buffet uses placematts but it is still nice.
Aggie87
They were ok.
Karin
Buffets are good- lots of options but can get a bit crowded - especially during high season ( lines for omelet bar). We preferred open-air buffets at Caribe/ Beach resort- a bit smaller and not as many food options but still good but not as crowded as glass enclosed buffet restaurant . Specialty restaurants are great for dinner. Japanese was our favorite, Italian our least favorite, Spanish, Mexican and Seafood also good,..
chevychasemom1
Does the pool bars have can beer?4 answers
3 months ago
karl moehr
For specific questions such as this, we do suggest contacting the resort directly as they would be best to assist you. The link from the resort's website to contact them directly is https://www.barcelo.com/BarceloHotels/en_GB/facilities/formulario-contacto.aspx.
MariaCC
No, but have the bartender add ice and you won't miss the can.
Stellalorraine
No. At all the bars you are given beer in a cup. At the pool bar it is a plastic cup and the other bars it is a glass cup. If you give the bartender your own cup (a mug or a cup with a lid) they will fill it up for you.
travelers2012
No canned beer. Just Corona from a tap poured in plastic cups at pool bar, glass in regular bars.
chevychasemom1
How far from Playa del Carmen?4 answers
3 months ago
USA
The Barcelo Maya is located 15 miles south of Playa Del Carmen, and 40 minutes south of the Cancun Airport.
KristenCC
45 minute car ride
Ronandkathy
My husband said his cab ride took about 20 minutes from the resort to Playa Del Carmen.
Aggie87
About 20 min. by taxi.
Karin
Is there a swim-up bar?6 answers
3 months ago
Cindy
This resort offers 3 pools, all of which have a bar located at the pool.
KristenCC
Yes, there is a very nice swim up bar in the pool.
travelers2012
Yes. Each side, The Tropical and The Colonial each had their own swim-up bar.
ssm347
there are several.
jimdon
yes. two swim up bars
rossfitness
Yes, there is a swim up bar.
Aggie87
Can any of the restaurants accomodate low-sodium diet?2 answers
1 month ago
knittingguy
We recommend speaking with the resort directly and reiterating your dietary needs with your server. This type of request would most easily be met at the a la carte restaurants; however, if there are dining restrictions, you may not be able to reserve a table each night.
LaurenCC
At both the buffet and the grill, they always had some kind of steak or meats that they cook on the grill right in front of you. They also had a pasta bar where you created a bowl of various vegetables, etc. which they cook in front of you to add to the pasta. Some of the more complicated dishes were probably high in sodium, but they had a good selection of fresh fruits and salad bar, as well as cooked to order meats that would fit the bill. The Japanese restaurant seemed to marinate everything so I would probably avoid that. The Santa Fe steak house cooked everything or order, so I think they could accommodate low sodium.
BocaShuffles
Can we book a junior suite ocean view guaranteed through Cheap Caribbean for a March 2014 trip?1 answer
2 weeks ago
Bella
Currently the only room category we are selling for this property is a superior room with no guarantee of view. However this might change by the March 2014.
CaitlinCC
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Contact our Customer Support team.
Room Information
Barcelo Maya Colonial and Tropical Beach features 481 guestrooms are located in five, three-story buildings. Rooms come equipped with balconies overlooking the lush gardens, daily stocked mini-fridge, ceiling fans, satellite TV and safe-deposit boxes. Junior Suites afford greater square footage and suites provide enhanced amenities.
The epitome of relaxation, Barcelo Maya Colonial and Tropical Beach is surrounded by a tropical rainforest and 1.12 miles of white sand beach and blue Caribbean surf.
What We'd Change
The 40-minute trek from the airport is a bit much, but the pools, kid's club and water park for kids up to age 12 are more than make up for it.
Why You Should Go
With Tulum, Xcaret and Xel-Ha less than 20 minutes away and a private beach steps from Barcelo Maya Tropical & Colonial, there's something here for everyone.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Business Center ($)
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Nightly Entertainment
Playground
Roll-Away Bed (on request)
Room Service ($)
Snorkeling
Swimming Pool(s)
Windsurfing
Fishing
Sauna
Poolside Bar
Steam Room
Dry Cleaning Services
Basketball
Horseback Riding ($)
6 Restaurants
7 Bars/Lounges
Darts
Porter/Bellhop
Nightclub
Shopping
Multilingual Staff
Catering
Massage ($)
Elevators
Spa ($)
Catamarans
Wedding Services ($)
Hammocks
Honeymoon Packages ($)
Aqua Aerobics
Beach Volleyball
Beach Towels
Pool Towels (complimentary)
Loungers at Beach and Pool
Free Parking
Dive Shop ($)
Gift Shop ($)
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Dive Shop(s)
Golf Course(s)
Helicopter/Airplane Rides
Jet Ski Rentals
Mayan Ruins
Medical Facilities
Motor Boat Rentals
Nightlife
Parasailing
Scuba Diving
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Barcelo Maya Colonial and Tropical Beach
Ctra Federal Chetumal, Km 266.3
+52 984 875 1500
Hotel Description
Barcelo Maya Colonial and Tropical Beach: Discover the Ancient
Remedies and Modern Luxuries
With a tropical rainforest on three sides and more than 1.12 miles of private
white sand beach on the fourth side, the all inclusive Barcelo Maya Colonial
and Tropical Beach offers you the opportunity to truly get away from it all.
The private shores of the resort's beach beckons sun lovers with enticing
complimentary loungers and towels. There are two free-form pools and each
features a shallow section where the munchkins can dive for buried treasure
while mom and pop kick back on sprawling sun decks, lounge chairs, hammocks, a
Jacuzzi and the ever-popular pool bars.
There's no getting around the fact that serious play can
stir up a mighty appetite, and Barcelo Maya Colonial and Tropical Beach has
something to please every palate, with six restaurants, including Kyoto's
traditional maki sushi and seafood along with the occasional live show and the
upscale Marenostrum, an elegant Mediterranean venue featuring seafood
specialties. For post-dining entertainment, head to the two Tequila Lobby Bars,
one on the Tropical side and one on the Colonial side, open 24 hours a day for
your imbibing pleasure. Catch a show at the theater and your favorite cocktail
at the Theater Bar, or get your groove on at Jaguar's Disco.
Escape with that special someone without concern for the
little ones, courtesy of the resort's Kid's Club which has a water park. Take
in a family game of 18-hole mini golf, sweat it out at the gym or enjoy an
escape to the spa to indulge in a serious array of pampering treatments like a
four-handed massage. The Riviera Maya is well-known as a diving destination,
and there's nothing like spending time viewing amazing coral reefs.
After a full day of fun, slip back to your Deluxe Room for a
nightcap from the mini bar as you unwind on the private balcony or terrace and
make plans for a trip to Tulum, Xcaret or that perfect hammock near the
pool.
This hotel is All-Inclusive.
Features include:
Welcome cocktail
Breakfast, lunch and dinner at the buffet restaurants (Beach and
Caribe)
Reservations are required for dinner in the specialty restaurants and are
subject to availability
Domestic beverages
Mini bar in each room
Taxes and gratuities
Access to the sister hotels Barcelo Maya Beach and Barcelo Maya Caribe
Beach
Guests may enjoy dinner at the specialty restaurants using tickets, based on
the length of their stay:
3 nights, 2 tickets
4-5 nights, 3 tickets
6 nights, 4 tickets
9 nights, 6 tickets
10 nights, 7 tickets
11 or 12 nights, 8 tickets
13 nights, 9 tickets
14 nights, 10 tickets
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
Marenostrum
Type: Mediterranean Hours: Daily, 6:30pm-10:30pm Description: An elegant Mediterranean-style restaurant, features an
extensive array of exquisite fish and seafood specialties. Reservations are
required. Dress code: Semi-formal. No shorts, beachwear or sandals.
Kyoto
Type: Japanese Hours: Daily, 6:30pm-10:30pm Description: Serves traditional Japanese makis and seafood with the
option of teppanyaki-style grilling. Reservations are required. Dress code: Semi-formal. No shorts, beachwear or sandals.
Capri
Type: Italian Hours: Daily, 6:30pm-10:30pm Description: Serves a variety of pizza and pasta dishes in a traditional
Italian setting. Reservations are required. Dress code: Semi-formal. No shorts, beachwear or sandals.
Santa Fe Type: Steakhouse Hours: Daily, 6:30pm-10:30pm Description: A steakhouse featuring fine cuts of beef, lamb and pork.
Reservations are required. Dress code: Semi-formal. No shorts, beachwear or sandals.
Don Quijote Type: Spanish Hours: Daily, 6:30pm-10:30pm Description: Serves varied and delicious dishes with authentic Spanish
recipes. Reservations are required. Dress code: Semi-formal. No shorts, beachwear or sandals.
Agave
Type: Mexican Hours: Daily, 6:30pm-10:30pm Description: Mexican entrees prepared with the finest ingredients.
Reservations are required. Dress code: Semi-formal. No shorts, beachwear or sandals.
All hours are subject to change.
BARS/NIGHTLIFE
Tequila
Lobby Bar. Open 24 hours.
Pool Bars
Each pool features a bar. Daily, 9am-7pm.
Theater Bars
Available during shows at the resort's theater. Daily, 6pm-midnight.
Jaguar's Discotheque
Drinks and dancing. Cover charge. Daily, 11pm-2am.
BEACH
Barcelo Maya Colonial Beach has a 1.12-mile private beach. Complimentary towels
and lounge chairs are provided.
POOLS
Barcelo Maya Colonial Beach features 2 swimming pools with a Jacuzzi. Each pool
features a shallow-water children's section and sun decks. Complimentary
towels, lounge chairs and hammocks are provided.
SPORTS/ACTIVITIES
Water
Aerobics
Beach volleyball
Kayaking
Introductory scuba lessons in the resort pool
Snorkeling
Water polo
Windsurfing
For an additional charge:
Motorized water sports
Scuba
Land
Fitness center
Mini golf
Tennis
Basketball
Darts and archery
Pool tables
INTERNET
Internet service is available in the business center for an additional charge.
SPA SERVICES
Barcelo Maya Colonial Beach offers a full-service spa for the relaxation and
rejuvenation of your mind and body. Services include:
Massages
Body treatments
Flotation therapy
Facials
Salon
WEDDING/HONEYMOON
Wedding packages are available at the resort. All packages include the services
of a wedding coordinator, as well as options for catering and special amenities
for the bride and groom. Please contact the resort directly for more
information.
CHILD CARE
The resort offers activities for children aged 4-12 at the Barcy Club,
providing a fun activity program and qualified staff to look after them.
The Barcy Club is open daily, 8:30am-5pm. Babysitting available for a
fee.
Games and activities
Movies
Beach volleyball
Dance classes
Water park
ADDITIONAL INFORMATION
Location
Barcelo Maya Colonial Beach is located on the Mayan Riviera, 15 miles south of
Playa del Carmen, 40 miles south of Cancun International Airport (CUN) and 20
miles north of the Tulum Ruins, near Xcaret and Xel-Ha.
Check In/Check Out
Check-in: 3pm, check-out: noon
Minimum Age
Minimum age for check-in is 21.
All guests are required to leave a credit card voucher or cash deposit of
$200 for each guest 13 years of age or older. Guests with the same family name
may use one credit card or deposit. Each guest with a different last name in
the room must supply their own credit card or cash deposit. Credit cards issued
to any person other than the actual guest (i.e. parent, spouse, etc) are not
accepted in Mexico.
Minimum Stay
A 3-night minimum stay is required at this resort with the following
exceptions:
A 5-night minimum stay is required for travel March 24-30, 2013, Dec 23,
2013-Jan 4, 2014 and Jan 25-Apr 26, 2014<./p>
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Spring Break and Student/Youth Policy
Barcelo Maya Colonial & Tropical will accept student/youth travelers for
check-ins Mar 1-April 30, 2013 provided the following conditions/restrictions
are met:
Minimum age requirement for hotel check-in is 21 years of age.
The 21-year-old or older guests in the room are responsible for those 20
years of age and younger in the room.
Student/youth travelers are defined by the hotel as any person between
16-24 years of age during these travel dates.
Any hotel guests under the age of 21 will require chaperone(s). One
chaperone is required per 1-10 students/youths under the age of 21. The
minimum age required for a chaperone is 25.
Chaperone's name must be provided to the hotel in advance at time of
booking.
Chaperone is deemed responsible for disruptive actions by student/youths,
including but not limited to losing their own entire room deposit.
All guests 16-24 years of age and all chaperones will be required to sign
a responsibility letter agreeing to leave the hotel if any disruption
occurs.
Upon check-in, each student/youth will be required to leave a credit
card, voucher or cash deposit of $200.
Please note the legal drinking age in Mexico is 18. All guests under the age
of 18 will be given a wristband that will prohibit them from being able to
drink on property at restaurants, bars and disco. All guests are required to
wear wristbands throughout their stay. A lost wristband will incur a large fee
to replace (no exceptions). There is to be absolutely no exchanging of
wristbands between guests or guests will be asked to leave the hotel
immediately.
All hours, fees, amenities, information and services are subject to change
without notice.
Lanaka
