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Azul Beach Resort Riviera Maya by Karisma

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $659 All-Inclusive
Info Customer Reviews Questions & Answers

Did the hustle and bustle of your last vacation leave you worn out and in need of some serious "R and R?" Get away to t ... More

Customer Rating 14 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.6
4.5 out of 5
"There's nothing I can say other than it has been the best all-inclusive resort experience we have ever had in the Riviera Maya (and we've been to many). A couple of notes, though: 1. The food/drink op..." – NYCTexan
15 out of 17 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.6
4.5 out of 5
"There's nothing I can say other than it has been the best all-inclusive resort experience we have ever had in the Riviera Maya (and we've been to many). A couple of notes, though: 1. The food/drink op..." – NYCTexan
15 out of 17 (88%) customers would recommend this product to a friend.
Loved the endless luxury Perfect relaxation
All Customer Reviews
1-4 of 14 reviews. Sort by
September 14, 2017
Last minute trip

We booked this trip quickly because we had to cancel another vacation due to hurricane Irma. Upon arrival we were treated very well. The next day they tried pressuring us into purchasing a timeshare with the resort and when we told them we were not interested they got aggressive and angry. The restaurants were good, but they always closed 1 or 2 of the restaurants at night and didn't give you any options other than 2 places, and at times there was actually a wait because they had everything else closed. At night the mosquitoes were absolutely terrible and felt like we were stuck in our room so we wouldn't be eaten up with big bites. I did enjoy the trip overall, but I would not go back.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Chicago, IL
Age: 35-44
Travel: 1-2 trips/year

July 26, 2017
An Outstanding Vacation

Everybody in my family loved our vacation to Azul Beach Riviera Maya in Cancun. The resort was beautiful and the staff very friendly. The food was excellent. We had many age groups to satisfy from teenagers to middle age to elderly and everybody was perfectly happy. If you have teenage kids, an "all-inclusive" resort is the place to be! They will thrill to order their own drinks and snacks and generally roam around without oversight, pretending to be independent. You will be thrilled to relax and not constantly feed or entertain them. We plan to go back again some day. The only downside was that It was very warm and humid when we went ( July ) so if you can, maybe go another month. But there is plenty of air conditioning in the rooms and the restaurants and when you're on the beach, the ocean breeze keeps you cool. This was also the first time we selected a "package deal" and I felt like Cheap Caribbean did a great job booking everything. No problems at all. I particularly liked the fact I could see and manage my airline reservations under my United Airlines account.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Diego, CA
Age: 45-54
Travel: 1-2 trips/year

June 24, 2017
Hidden Gem

This is a fantastic resort, with an outstanding staff, all the way around.. from the spa to the restaurants... would definitely return. family vacation for about 4 nights .. perfect amount of time.. beds for the beach always available - as long as we went to front desk the night before, we had a spot the next day... so every day we had a spot ! They try to sell you a "time share" - that is the only negative statement I can make...


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indiana
Age: 55-64
Travel: 1-2 trips/year

April 18, 2017
wonderful stay

My kids and I had a wonderful time at Azul Beach. We loved the location, quietness, family-friendly atmosphere, and the amazing service. The reasons I didn't give 5 palms everywhere are as follows: - for a resort that prides itself on being "gourmet", we were disappointed in the food. Most of it was fine, not excellent, but some desserts completely inedible. However presentation of the food was top notch - The hotel tries in many ways to sell you additional services, for the spa or tours. It can get a little bit annoying. - The beach had a lot of algae. It didn't prevent us from swimming in the turquoise blue waters, but wasn't ideal. It may have been due to the season, as I've heard other guests say they had not had that issue before.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maryland
Age: 45-54

Room Information

Azul Beach Resort has 97 air-conditioned guestrooms located on, or steps away from, the secluded shores of Bahia Petempich. Rooms are decorated in warm, natural tones and have marble floors and garden or sea views, flat-screen TVs, in-room safes, bottled water, coffeemakers, bathrobes, and minibars. Refrigerators are available on request.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Jacuzzi Junior Suite
Hotel/Studio Unit Details

Jacuzzi Swim Up Jr. Suite
Hotel/Studio Unit Details

Family Suite
Hotel/Studio Unit Details

What's to Love

It's hard to decide what we love most, but it might be the lobster menu at Blue Restaurant or the super-luxurious hanging beds at Aquanox Bar. If you are looking for a great place to get away from it all, set your sights on Azul Beach Resort.

 

What We'd Change

It would be great if the Kid's Club stayed open later with Agavero's Tequila Lounge beckoning, but there's time to party with two other bars opening at 10am.

 

Why You Should Go

The Azul Beach Resort Riviera Maya, by Karisma is super hip and laid-back. It has all the amenities you want and an intimate setting.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Spanish Lessons
  • Medical Services ($)
  • Parasailing ($)
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • 4 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Snack Bar
  • Computer Rental ($)
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Pillow Menu
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Tour Desk
  • Beach Towels
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Azul Beach Resort Riviera Maya by Karisma

Carretera Federal Chetumal, Puerto Juarez, Km 27.5

+52 998 872 8080

Hotel Description

Azul Beach Resort Riviera Maya, by Karisma: Get Away From the Usual Getaway

We've got an exclusive deal if you're traveling with your kids. Azul Beach Resort Riviera Maya is offering all kinds of fun for the kids, like in-room camping with a camping kit, book, lamp, stuffed toy, and in-room movies with popcorn, snacks, cookies & milk. The kids will also get to enjoy fun activities around the resort like face painting, cooking classes and their own welcome "mocktail". (*only for travel dates - 8/1/17-12/31/17.)

Did the hustle and bustle of your last vacation leave you worn out and in need of some serious "R and R?" Get away to the intimate, Azul Beach Resort where all inclusive fun and gourmet dining combine with the beauty of Puerto Morelos, Mexico for a memorable vacation.

Saunter along 328 ft of soft sands to commandeer a Bali beach bed where you will be greeted by one of the resort's beach butlers for all your lazy-day-in-the-sun needs, including, of course, the refreshing libations of your choice. Or, float over to the swim-up bar in one of the resort's three shimmering pools for your sugar-rimmed cocktail. The kids can find their bit of heaven in the children's pool. Feeling a bit more energetic? There's also snorkeling and kayaking waiting for you.

Celebrate your legendary achievement of never-before-seen levels of relaxation under the thatched roof of Blue Terrace, where steak and seafood are cooked before your eyes. Or, indulge at Blue Restaurant with five separate dinner menus, including vegetarian delights for the herbivores in the crew, a kid's menu and even a South Beach Diet menu for the strong-willed. There's a knowledgeable and super-friendly sommelier to help you pair fine wine with the a la carte delicacies. After dinner, head over to Agavero Tequila Lounge where more than 30 varieties of tequila are at your fingertips and you and your partner can dance the night away.

There's no better way to enjoy vacation than a day spent at the beachside spa for a bit of pampering. Try a massage on the beach, a rejuvenating hot stone massage or aromatherapy treatment. Don't worry about the kids, the resort's kids club will keep them happily entertained. And did you know that the resort has baby-sized bathrobes, bottle warmers and other infant needs available should you need them?

This hotel is All-Inclusive.
Features include:

  • All meals and snacks a la carte
  • Unlimited local alcoholic beverages including house wine and selection of international premium-brand alcoholic beverages
  • Unlimited non-alcoholic beverages
  • 24-hour room service food and drink
  • Mini bar with beer, water & soft drinks (restocked daily)
  • Non-Motorized water sports and land sports
  • Taxes and gratuities for all plan inclusions


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Blue International Restaurant
Type: International
Hours: Breakfast - daily 7am-noon; Lunch - daily noon-5pm; Dinner - daily 5pm-midnight
Description: This a la carte restaurant offers five separate dinner menus in addition to an international menu, including an all-lobster menu, a low-carb/low-fat menu, a chef's choice menu, a vegetarian menu, and a South Beach Diet menu. Special kid's menu also available.

Tainan Restaurant
Type:
Asian
Hours: Daily, 5pm-10pm
Description: Featuring Asian-inspired cuisine that is served in generous portions and feature the finest authentic ingredients.

Chil Restaurant
Type: Mexican
Hours: Lunch - daily, 11am-4pm; Dinner - daily, 6pm-10pm
Description: Chil offers contemporary Mexican cuisine with a Caribbean flair served on a terrace with views of the Caribbean Sea.

Roma Restaurant
Type: Italian
Hours: Dinner, 6pm-10pm
Description: Highlights of this restaurant include northern Italian cuisine prepared on the spot, family-friendly service and celebrated wines in an elegant setting.

La Mancha Energy Bar
Type: Snacks
Hours: Daily, 10am-5pm
Description: Snacks and beverages such as smoothies, iced tea, espresso, sandwiches, brownies, cookies and ice cream are served.

All hours are subject to change.



BARS/NIGHTLIFE

Agavero Tequila Lounge
More than 30 tequilas and a variety of drinks are offered. This vintage Mexican bar has a frozen bar top to keep your tequila at the perfect temperature. Reposado- and Blanco-style tequilas are served straight, mixed and frozen. Daily, 5pm-1am.

Aquanox Bar
Guests sip tropical drinks while taking in ocean views from hanging beds in this thatched-roof lounge and swim-up bar. Daily, 10am-11pm.

Chil Bar
Caribbean drinks are prepared with a wide selection of International spirits for you to consume near the pool under this thatched-roof bar. Daily, 11am-6pm.

Bubble Swim-Up Bar
Caribbean alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and spirits. Daily, 10am-5pm

Night Life
Each night, the resort provides entertaining shows for the family, including theme shows and live music.



BEACH

Azul Beach Resort is located on 328 feet of white sand beach overlooking the crystalline waters of the Caribbean Sea. Beachfront amenities include cabanas equipped with four-poster beds and drapes and beach butlers offering mineral water, vaporizers, refreshments, tanning products, towel service and reading materials.

POOLS

This beachfront resort on the Mexican Caribbean includes three outdoor pools, including one with a swim-up bar and a children's pool.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaks
  • Paddleboats
  • Scuba diving
  • Water aerobics

Land

  • Fitness center
  • Ping-pong
  • Beach volleyball
  • Flag football
  • Yoga

Golf
The course at Riviera Cancun Golf and Resorts is a 25-minute drive from the resort.



INTERNET

Internet connection is available in guest rooms and in the Internet Cafe for an additional fee.

SPA SERVICES

The spa at Azul Beach Resort Riviera Maya offers massages on the beach, day or night, or in the privacy of your room. Other services include couples treatments, aromatherapy, hot stone massage and even treatments for kids.

WEDDING/HONEYMOON

If you've been wanting to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

CHILD CARE

The Azulitos Kid's Club has equipment and special programs for children ages 4 to 12. Kids can sing, listen to stories, play on the equipment, build sandcastles, watch videos or participate in activities like face-painting, crafts, mini-yoga and treasure hunts. The Kid's Club is open daily 9am-5pm, (hours subject to change), but closes for lunch. Parents may choose to stay with their children if they wish; children under the age of 4 are welcome with a parent or babysitter.

Azul Beach Resort Riviera Maya, by Karisma takes pride in offering the best for children so that parents needn't worry, including a full day program of planned activities. The club also provides strollers, cribs, baby baths, baby bottle warmers, baby bottle sterilizers and even baby bathrobes.



ADDITIONAL INFORMATION

Location
Azul Beach Resort Riviera Maya, by Karisma is located approximately 20 minutes (18 miles) from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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