4 Nights
with Air
from
$1139
was $1339 - All Inclusive
Rooms starting at
$192.00
per person/night - All Inclusive
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A crown jewel of the Mayan Riviera, Aventura Spa Palace is a kingdom of beauty that treats you like royalty. For adults-
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A crown jewel of the Mayan Riviera, Aventura Spa Palace is a kingdom of beauty that treats you like royalty. For adults-only, this all inclusive resort features sparkling streams winding beneath rustic bridges and through vibrant vegetation and native flowers.
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"The spa treatments were just delightful and the fact that the tips were included made it even more relaxing. The personal attendants in the hydrotherapy area were an nice touch." – joanie
26 out of 30 (87%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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April 21, 2012
bummer.........but some good things
The last week of March into April my good friend of 30 years and I stayed here for a very special vacation which turned out not to be.....especially for the price! Having stayed on two other resorts in Riviera Maya and being an experienced traveler I do find myself qualified to make a few complaints...........first, I did not expect to be tortured, and I do mean tortured by a relentless time-share pitch. I had no idea that the place had just been sold to Hardrock Cafe and if I did before booking I would have made another selection.......I had been subjected to this ordeal at another place, but I was using the time-share of a friend and had gotten a great deal so it wasn't so bad.......here I paid top-dollar and so was confused and disappointed by the pitch, which could not be avoided since it was administered by the same person that sets up your use of the $1,500 resort credit! Later that same day I was phoned in my room and told I needed to report to another area to arrange our return airport transportation. I was sales-pitched again. I stormed off and had to take a tranquilizer to survive the rest of the day! The last night of our trip (we stayed a whole week) we decided to try the high-end Mexican restaurant on the Aventura Cove Palace side. We got all dressed up (my friend even bought a new dress for the occasion) only to be told by our gracious and embarrassed waiter that they were only serving a buffet that night one of which selections was frijoles with cut up hotdogs!!!
Flights were good,as was private transportation by Olympus tours
Check in at spa palace seemed to go well,but room wouldn't be ready for 15 to30 minutes. Two hours later room still wasn't ready. At this point the other four couples in our group were in their rooms, some hadarrived after us. During the wait time we waited to make spa reservations, but were told they couldn't be confirmed because we didn't have room yet. Very frustrating start.
That evening,we were turned away from Italian restaurant, they could only seat us 4,2,2,2. Opted for gourmet Mexican on spa side. It was three hours before our main courses arrived, and all were cold.
Pros:rooms are pleasant. Grounds are beautiful. spa treatments were great
Cons;food average,evening activities all on cove side, they are selling,even though they are quick to say, not time share. Chairs by pool are saved early in am
We stayed at the Aventura Spa Palace from Feb 1-8. My husband and I have traveled to the Caribbean quite a bit and usually stay in all-inclusives. The Aventura Spa Palace exceeded our expectations. We chose this resort because we had stayed at the Vallarta Pallace previously and had an incredible time there. This time, we received a $1,500 resort credit included with our package. I kept fearing that there would be some strings attached....like a mandatory timeshare presentation. Not the case....we were offered the presentation, but they would have given us an additional incentive to do that. When we declined, there was nothing else said about it. For the credit that came with our package, I had two spa treatments, my husband had one spa visit and played golf twice, and we both did the Swimming with the Dolphins tour. We also got two wine upgrades.
For us, this was the perfect time to be there, as the resort was nowhere near full. We could hang with others at the pool, or find a remote place to spend time alone. We played tennis three times, but I would advise to bring your own racquets and balls if you are doing this, as there is no tennis pro. Courts are in good condition, though.
Food was very good for an all-inclusive, which is hard to find. They serve premium liqours. The service was wonderful. I heard concerns about them rebranding to the Hard Rock (which doesn't appeal to me), but right now, the place is still amazing!! I highly recommend it!!
max2011 Top 250 Contributor From:Gwinnett, Georgia Age:35-44 Travel:1-2 trips/year
February 9, 2012
resort in transition
Aventura Spa Palace is a beautiful facility, but has been recently purchased by Hard Rock Cafe Resorts, and is clearly and admittedly in transition. Expecting a tranquil haven, we were instead subjected to 80's rock, EVERYWHERE that we went (except in the spa itself) I never thought I'd be in a tropical setting listening to Judas Priest and Ozzy Ozbourne. They were admittedly understaffed as well as going through software transitions, etc,which slowed down all services. Some of the services were limited(sweat lodge), and some of the areas were clearly in need of upkeep(Zen Garden).
All told, we had a great time, it just wasn't what we expected. Part of our package included a "resort credit", which allowed us to enjoy spa treatments, a deluxe lobster and champagne dinner, a photo session,and a room upgrade, essentially at no additional cost! Clearly the resort credit is to "compensate" for the transitional time period that they are going through.
I would certainly recommend this resort, even as it is currently operating. Just expect to wait for anything you are scheduling (ridiculously slow computers), don't expect much from the "concierge service" or room service, and hope that you enjoy 80's hair band music. Otherwise, you can find a quiet spot on the beach at one of the far ends of the resort, that is the only place you won't hear Iron Maiden.
From:Ocean City, MD Age:35-44 Travel:3-6 trips/year
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1 question, 2 answers.
Looking for a place for our honeymoon2 answers
Hi All,
We're looking for some advice please? We want to go on our honeymoon (mid March) for a week. We're looking for a place that we can completely relax with nice food beautiful beaches and the odd bit of adventure (visiting waterfalls and scenic sites) We're not looking for a Party destination nor teenagers on a vacation. A bit of luxury to remember.
Thank you in advance,
AJ
4 months ago
JupiterPA
Hi AJ,
Congratulations on your upcoming wedding! We have many properties which would suit your needs. There are many things to consider when pricing a trip and you might consider calling one of our experienced "Beach Experts" to help narrow down the selection. There is no additional charge to book directly with an agent and can be reached 7 days a week 5AM to Midnigt EST.
ccsusan1
I would recommend the Aventura Spa Palace. It will be more busy in March (we were just there in February), but it is an amazing experience....if you purchase the package with the $1,500 resort credit, you can use that on a couple of cool excursions like swimming with the dolphins, Talum, and a few other tours. You can also get spa treatments and play golf with that credit. The weather was amazing and the resort was just beautiful. I've stayed at many all-inclusives and have to say that is the best yet!
max2011
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Room Information
1,266 Air-conditioned villa-style rooms built on the shore of the Mexican Caribbean ocean, spread over a lush 85 acres of finely manicured grounds. Mexican hacienda style, it is furnished in authentic Mexican furniture providing all the luxuries you could desire while retaining the atmosphere of a truly Mexican vacation. Each room is equipped with a double jacuzzi, balcony, in-room liquor dispenser, mini bar, and satellite TV. Four rooms for the physically challenged are available on request and located in the Superior Deluxe Garden View room category.
CONCIERGE LEVEL ROOMS: include everything from the all inclusive package plus ocean front room with a king bed, two 25 minute massages (per stay), private check-in / check-out , late check-out / Early check-in (subject to availability), exclusive concierge phone service, upgraded brand of liquors in room dispensers, guaranteed nightly turn down service, nightly petit-fours, espresso machine, DVD/CD player, iPod dock, pillow menu, aromatherapy, L'Occitane En Provence body care products.
Aventura Spa Palace Resort is a destination in itself. This relaxation-rich resort offers an incredible spa experience, as well as a variety of restaurants and bars.
What We'd Change
There really is no beach at Aventura Spa Palace Resort. But considering the on-site amenities from the spa to the pools, you won't find yourself wishing for more sand.
Why You Should Go
This all inclusive resort is where to go when you're looking for somewhere that caters to adults, couples or individuals, who wish to escape into the lap of luxury.
Available Amenities
Activities/Tours Assistance
Car Rental Available
Banquet Facilities
Beach
Business Center ($)
Concierge Services
Conference Facilities
Currency Exchange
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Swim-Up Bar(s)
Swimming Pool(s)
Tropical Gardens
Aerobics
24 Hour Front Desk
Parking On-Site
Safe Deposit Box
Dance Classes
4 Restaurants
4 Bars/Lounges
Multilingual Staff
Snack Bar
Elevators
Climbing Wall
Beach Towels
Spa Services ($)
Ice Machine
Handicap Room Available
Wedding Services $$ -- Pre-arrange directly with resort
24 Hour Room Service
Honeymoon Packages $$ -- Pre-arrange directly with resort
Wireless Hi-Speed Internet Access (Complimentary)
Amenities Subject to Change, with or without notice
Complimentary Full American Breakfast
Complimentary Beach Towels
Free Parking
Doctor on call 24 hours
Nearby Excursions & Attractions
Coral Reef
Excursions to Mayan Ruins
Golf Nearby
Grocery Store Nearby
Health Club Nearby
Horseback Riding Nearby
Jet Ski Rental Nearby
Kayaking
Live Entertainment in Area
Medical Facilities Nearby
Motor Boating Nearby
Nightclubs in Area
Parasailing Nearby
Sailing Nearby
Scooter/Moped Rental Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Water Skiing Nearby
Windsurfing Nearby
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Aventura Spa Palace Resort
Carretera Cancun-Chetumal KM 72
+52 98 48 75 1100
Hotel Description
Aventura Spa Palace: A Royal Mayan Riviera Escape
A crown jewel of the Mayan Riviera, Aventura Spa Palace is a kingdom of beauty that treats you like royalty. For adults-only, this all inclusive resort features sparkling streams winding beneath rustic bridges and through vibrant vegetation and native flowers.
The epicenter of relaxation is a world-class spa. Specializing in personalized treatments, this spa offers couples' massage rooms, Master-Spa Suites with jetted tubs, hydro reflexology and Swiss showers. You can schedule a dry sauna with eucalyptus inhalation, or lounge in an herbal steam room, then slide into one of the giant whirlpools and rehydrate with water, juice or fruit.
While the sea is one of the major highlights of the Riviera Maya, Aventura Spa Palace seduces with an enticing array of pools, 660 ft of white sand beach and an array of musicians and performers, who entertain daily poolside.
Knowing that not all spa-lovers come in pairs, this Riviera Maya resort offers a yoga hut, meditation pond and a labyrinth. Adrenaline junkies love the resort's rock-climbing tower. You can submerge yourself beneath the surf to explore one of the world's great coral reefs, or investigate the enchanting waters of Akumal or Xpu-Ha Palace. Two lighted tennis courts offer the chance to best your partner, day or night.
Don't miss an all inclusive, top-shelf drink at one of the resort's two swim-up bars before heading out to explore the remnants of a rich and mysterious Mayan history at Chichen, Itza, Tulum and Coba. Just be sure you get back before dinner, because you'll never forgive yourself for missing the gourmet stylings of La Hacienda's authentic Mexican cuisine.
When it's time to retreat to a luxurious room; we think the Concierge Level Rooms with a private Jacuzzi, king-sized bed and upgraded perks are the perfect place to spend time with your sweetie. One of the best perks? A private, candlelight dinner for two at a select location; it'll show her she's still queen of your heart.
GOLF / SPA PACKAGE ROOMS: include one round of golf OR one select spa treatment per adult/per night. Golf/Spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Rounds of golf include transportation to and from the golf courses, beverages, snacks, and shared cart.
Available spa treatments included in this golf/spa package are: Aroma Reflexology (50 min), Sport Massage (50 min), Zen Shiatsu (50 min), Invigorating Leg and Foot Massage (25 min) plus Refresher Facial (25 min), Face, Head, and Shoulder Accupressure (25 min) plus Refresher Facial (25 min), and Body Scrub (25 min) plus Manicure or Pedicure (25 min).
Unused rounds of golf or spa treatments for any reason, including weather conditions, are non-refundable and no rain checks will be provided. Golf/Spa package is non-transferrable. Stays that combine golf/spa and non-golf/spa rates are only allowed to book included tee times and spa services during the dates of the golf/spa rate period.
Tee times and spa treatments are subject to space and availability and can be reserved 90 days prior to arrival. Tee times can be pre-arranged at teetimes@palaceresorts.com and Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com. Either golf or spa arrangements can also be faxed at 011-52-998-193-2011 or by phone at 011-52-998-193-2010 ext 8760. Office hours are from 7:00 am-8:00pm
Other Details
Location
Located about one hour from the Cancun airport and about 20 minutes south of Playa del Carmen, right next to Puerto Aventura, in the heart of the Mexican Riviera.
Guided tours and excursions of the many area attractions, including Mayan ruins, jungle tours and dolphin experiences are available through the hospitality desk at the resort.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
Spring Break groups are not allowed at Aventura Spa Palace.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.
A three-night minimum stay is required at this resort.
Please note as of Mar 30, 2009, Aventura Spa Palace was split into two resorts; Aventura Spa (Adults Only) and Adventura Cove (Family Friendly).
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.
All Inclusive
The All Inclusive Plan Features:
Luxurious accommodations
Fine dining
Delicious snacks
Top-shelf drinks
24-hour room service
Non-motorized water sports at select locations
Sensational daily and nightly entertainment
Wireless Internet access
Unlimited phone calls within Mexico and to the Continental US and Canada (restrictions apply)
30 minutes of internet use in the Business Center per room, per stay
All Taxes and gratuities
Palace Passport with unlimited select tours (restrictions apply)
Exclusive all-inclusive means when you stay at one Palace resort, you can also enjoy the amenities and friendly service at all Palace Resorts in Cancun, Riviera Maya, and Cozumel. Transportation, however, is not provided at all resorts. Palace Resorts guests do not share exchange privileges with Le Blanc Spa, a day pass purchase is required.
Dining
Name: El Greco
Type: Mediterranean
Hours: Lunch, Daily noon-4pm; Dinner, Daily 6pm-11pm
Description: El Greco is a casual restaurant serving an international lunch buffet and an a la carte Mediterranean menu for dinner.
Name: La Huerta
Type: Mexican
Hours: Daily 6pm-11pm
Description: La Huerta serves an avant-garde Mexican dinner menu a la carte.
Name: La Trattoria
Type: Italian
Hours: Daily 6pm-11pm
Description: La Trattoria is a casually elegant choice, serving an a la carte, Italian dinner menu.
Name: Mo Mo No Hana
Type: Asian
Hours: Breakfast, Daily 7am-11am; Dinner, Daily 6pm-11pm
Description: Mo Mo No Hana serves an international breakfast buffet and an a la carte Asian menu for dinner.
Name: The Snack Bar
Type: Snacks
Hours: Daily 10am-6pm
Description: Snack Bar is a palapa-style, casual-dining option for hamburgers, hot dogs, guacamole and nachos.
Pools
Featuring:
Freestyle pool
Three outdoor Jacuzzis
Swim-up bars
Pool bars
Cross-current pool
Lap pool
Dive tank
Indoor, liquid-sound pool with two waterfalls
Towels and lounges provided
The Spa also features an indoor pool with sound therapy and cold-plunge pools.
Internet
Wireless Internet access is complimentary throughout the resort.
Spa Services
The centerpiece of this luxurious, adults-only resort is the spa, one of the most full-featured spas in Latin America, where guests can indulge in an extensive menu of spa treatments, including massages, wraps, facials, hydrotherapy and a signature treatment, Temazcal, an authentic Mexican purifying experience. Stroll through the meditation garden or join in one of the yoga classes.
The hydrotherapy area is second-to none, with a calming ambiance of scented candles, soft lighting, the sound of cascading waters and peaceful rhythms. All Spa packages include complimentary use of the hydrotherapy facilities on the day of scheduled appointment.
The all inclusive whirlpools, plunge, steam and dry sauna, lockers and showers at the indoor pool and lower level facilities are available at no additional charge.
Hydrotherapy Facilities Include:
Cold plunge
Two pressure showers
Two-temperature Jacuzzis
Hydro Reflexology (Foot whirlpool)
Regular steam room
Personal-care amenities
Herbal Steam room
Water, juice and fruit
Dry sauna
Robe and sandal service
Dry sauna with eucalyptus inhalation
Showers
Four Swiss showers
Private locker
Golf
Moon Spa and Golf Club
Guests of the Aventura Spa Palace have the option to play golf on the only Jack Nicklaus Signature golf course in Cancun at the nearby Moon Spa and Golf Club.
The green fees include food and beverages at the Club House, a shared golf cart and the snacks along the course. Two restaurants are located at the club, featuring the finest Italian and Asian cuisine. Other services include rental clubs, practice range, putting and chipping greens, lockers, showers, clubs storage, Jack Nicklaus Golf Academy and pro shop.
Playacar Spa and Golf Club
Carved out of the dense Mayan jungle, the Robert von Hagge-designed, 18-hole golf course is set only a few hundred yards from the crystal-clear, turquoise ocean and the fine, white sands of the Mexican Caribbean Sea.
Recognized as one of the top golf courses in the World, Playacar Spa and Golf Club is located in the Playa del Carmen hotel zone. This magnificent golf course, par 72 with a distance of 7,144 yds, is considered the most challenging course in the region.
Riviera Cancun Golf & Resorts
The naturally spectacular combination of mangroves and native palm trees, exceptional vistas of the Caribbean and lush landscaping make Riviera Cancun Golf & Resorts the perfect golf experience for even the most discriminating player.
Brought to life in a Jack Nicklaus Signature Designed Golf Course, created by the world's leading course designer and history's greatest player, Riviera Cancun's 7,060 yds make for a perfect round.
Water activities
Aventura Spa Palace sits on a protected inlet off the Caribbean Sea, a beautiful natural aquarium, where guests can kayak, wade, swim or snorkel in tranquil turquoise waters.
Book an excursion to dive or snorkle at the coral reef offshore.
Bars
The Pool Bar
The Pool Bar serves beverages and light snacks in a poolside palapa.
The Lobby Bar
The Lobby Bar serves a Continental breakfast from 6:30am-10am, then beverages and light snacks from 10am-1am. Sports on TV screens and live music at night.
The Martini Bar
The Martini Bar serves beverages and light snacks in the evening.
The Juice Bar
The Juice Bar, located next to the indoor pool and Jacuzzis, serves juices and smoothies. It is open 6am to 6pm.
Night Life
Entertainment extravaganzas are presented nightly at the resort.
Beach
Aventura Spa Palace sits on a protected inlet off the Caribbean Sea, a beautiful natural aquarium, where guests can sunbathe, kayak, wade, swim or snorkel in tranquil turquoise waters.
Exercise Facilities
A 100-foot climbing tower, 14-obstacle fitness trail, virtual spinning room, and a wide range of classes are offered in the full-service aerobic studio. The fully equipped fitness center offers free weights, treadmills, stair machines, and weight machines, and a lap pool welcomes serious swimmers.
Wedding Services
Complimentary Wedding Package Includes:
The ceremony, a wedding cake for 35 guests, dinner reservations for 35 guests, the services of a personal wedding planner and a complimentary honeymoon package.
Honeymoon Bonus
Honeymoon packages are available; contact the resort for more specific information.
Sonopazzo
