Travel Support

Find out about inclement weather or any issues affecting Mexico and the Caribbean.

Ban on Samsung Galaxy Note 7

October 15, 2016

The U.S. Department of Transportation has issued an emergency order banning all Samsung Galaxy Note 7 devices from commercial air transportation, effective on October 15, 2016 at noon Eastern Time. Passengers may not travel with this device in any form, whether on their person, in a carry-on bag, in a checked bag or shipped as cargo on any flights to, from or within the United States. The DOT has provided additional information about the ban on their website. If passengers attempt to travel by air with their Samsung Galaxy Note7 devices, they will be denied boarding. Anyone violating the ban may be subject to criminal prosecution in addition to fines.

Zika Virus

January 29, 2016

The Zika virus, spread to people through mosquito bites has been recently reported in 25 countries, including Brazil, Venezuela, Mexico, Panama, Martinique, Haiti and Puerto Rico. The CDC (Center for Disease Control and Prevention) is warning pregnant women against travel to those areas. According to the CDC, the illness is usually mild with symptoms lasting from several days to a week. The most common symptoms of the Zika virus are fever, rash, joint pain, and conjunctivitis (red eyes). There is no vaccine to prevent or medicine to treat Zika. The CDC advises travelers to take steps to prevent mosquito bites. Please visit the Centers for Disease Control and Prevention to learn more.

Additional Information:

World Health Organization
Cancun - Minister of Health
Mexico's Ministry of Health
Ministry of Tourism of the Dominican Republic

 

CheapCaribbean's Zika Virus change and cancellation policy

For pregnant women and their traveling companions:
Some airlines and hotels have implemented relaxed cancellation/change policies for passengers traveling to affected destinations. CheapCaribbean will honor airline and hotel policies. CheapCaribbean will waive the CheapCaribbean per person cancel/change fee, but will enforce any airline or hotel penalties in place at the time of cancellation. Documentation may be required. Booking date must be on or before January 29th to be applicable for modified cancellation policies.

We are here to assist our customers. Please contact us if you have questions or concerns. To contact a CheapCaribbean representative, please call us at 1-800-915-BEACH (2322).

Hazardous Materials Restrictions

The FAA has issued "Hazardous Materials Restrictions" effective as of Jan. 1, 2015 - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Special restrictions and limitations for transporting Hazardous Materials and specifically Lithium Ion batteries, refer to FAA - Pack Safe to learn more. for more information. In the event a carry-on bag cannot be accommodated in the passenger cabin and has to be placed below in a cargo bin for any reason, any electronic device or spare Lithium-ion or any other type of battery permitted in carry-on baggage MUST be removed from the carry-on bag and remain in the possession of the passenger in the passenger cabin. For further information contact your airline representative.

IMPORTANT NEW PASSPORT LAWS: WHAT YOU NEED TO KNOW

Beach Lovers, if you haven’t had your passport renewed since 2006 or 2007, now’s the time to do so. Why? Because your passport is only good for ten years. In 2007, a law went into effect that mandated that American citizens entering the U.S. from Canada, Mexico, the Caribbean and Bermuda carry a passport.

However, there is an even newer ruling that everyone needs to know about: The Six Months Validity Rule. Now, some countries require that your passport must be valid for more than six months before you can enter. While there are more countries around the world that require this, those in our beach universe to which this rule applies are Bahamas, Belize, Honduras, Jamaica, Mexico, Nicaragua, St. Lucia, Trinidad & Tobago. Good to know, right?

Read more on our blog.

 

 

National Weather Service & Information -- Click Here

 

 

Flight Delay Information - Air Traffic Control System Command Center -- Click Here

 

AIRLINE INFORMATION

American Airlines - http://www.aa.com

AirTran - http://www.airtran.com/weather/

Alaska Air - http://www.alaskaair.com/

Cayman Air - https://www.caymanairways.com/

Delta Airlines - http://www.delta.com

Frontier Airlines - http://www.frontierairlines.com

Jet Blue - http://www.jetblue.com

Spirit - http://www.spirit.com/

Sun Country- http://www.suncountry.com/

United Airlines - http://www.united.com

US Airways - http://www.usairways.com

*Please note that the information contained in this chart could change without notice as the airlines are constantly updating their policies as new information becomes available. Please see our terms of use for our errors and omissions policy.

Please be advised emailing Reservations@CheapCaribbean.com may provide a quicker response.